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- ZDNet Author Biography
Russell Shaw passed away in March 2008. He was an enterprise computing journalist, analyst and author based in Portland, Oregon. A specialist in open source architectures and strategies, Microsoft applications, wireless networking, and multimedia content creation, Russell covered these fields regularly for several IT, business and consumer publications, including Investor's...- more about Russell Shaw »
ZDNet Resources
- 911 Modernization and Public Safety Act would tie VoIP to 911 backbone
- A bill winding through the U.S. Congress would go along way to making E911 calls over VoIP lines more efficient. I am referring to the 911 Modernization and Public Safety Act. If passed and signed into law, VoIP providers would be able to obtain direct access to...
- Tags: Backbone, Phone, E911, Telephony, VOIP, Telecommunications, Networking, Russell Shaw
- Blog posts 2007-10-13
- Until this happens, VoIP E911 will be an illusion
- At CTIA I attended a presentation on next-generation E911 for mobile VoIP.Two of the presenters were Tim Lorello, SVP, Chief Marketing Officer, TeleCommunication Systems, Inc., and William Clay, Vice President E-911 Product Development at Level 3 Communications.In one of Bill Clay's slides shown at the top of this post,...
- Tags: E911, Endpoint-generated locationWiremap LIS
- Blog posts 2006-04-10
- Level 3 E 9-1-1 Exec Describes The Challenges
- At the CTIA VoIP Mobility Conference late yesterday, I listened to Level 3 Communications vice president of E-911 Product Development William Clay recite some impediments to optimal 9-1-1 service- both VoIP and over standard phone lines.Among the issues E-911 infrastructure issues Clay mentioned that need solving include:No support for mobile...
- Tags: E-911 Product Development William Clay, PSAP
- Blog posts 2006-04-05
- Burning down the house: Slashdotters debate if Vonage's slow E911 response hurt
- On Slashdot, kamikaze-Tech writes, "It is being reported on the Vonage Forums that last month when Loren Veltkamp's Chanhassen, Minnesota home caught on fire, he immediately called 9-1-1 using Vonage. Unfortunately, Vonage put him on hold, causing a delay in the response from emergency workers. By the...
- Tags: Vonage Holdings Corp.
- Blog posts 2006-03-23
- Emergency Number Association describes E911 challenges, offers plan
- I've spent a good bit of this past weekend poring over a rather scathing but constructive report from the National Emergency Number Association, the folks who bring you E911. The report is entitled Next Generation 9-1-1:Responding to an Urgent Need for Change. The 18-page report points to challenges, asks...
- Tags: IP, 9-1-1
- Blog posts 2006-03-13
- VoIP E911 challenges: and the Master Street Address Guide
- If you think that VoIP E911 is "here," and that most of the problems have been solved, you really need to read my colleague Anne Broache's piece entitled Net phone providers describe E911 obstacles.On the scene this week at a suburban D.C. conference sponsored by the National Emergency Number Association,...
- Tags: Anne Broache, E911
- Blog posts 2006-03-08
- Concerned about VoIP E911? Here's a list of all PSAPs in the U.S.
- The recent imperative by VoIP service providers to make their E911 service compatible with the U.S.' nearly 8,000 Public Safety Answering Points has generated a new focus on what these PSAPs are and what they do.One might think that PSAP territories totally overlap jurisdictional city and county boundaries. No,...
- Tags: PSAP
- Blog posts 2006-02-23
- Report: Vonage to charge E911 cost recovery fees starting Monday
- According to some Vonage users on the independently owned Vonage Forum, they have been receiving emails from Vonage in recent days stating that Vonage plans to add additional "911 Fees and "Emergency Cost Recovery Fees."These reports say the Emergency Cost Recovery fee will be 99 cents a month for...
- Tags: Vonage Holdings Corp.
- Blog posts 2006-02-17
- PSAP manager on VoIP E911: "When your child is choking..."
- One of the more ominous TalkBacks I've received to my Vonage IPO filing describes E911 chamber of horrors post was from a reader named Kenathena.This reader identified her(?) self as a PSAP Public Safety Answering Point manager. PSAPs are often the front line of E911 calls from VoIP and...
- Tags: PSAP
- Blog posts 2006-02-14
- Vonage IPO filing describes E911 chamber of horrors
- I've spent a good bit of the last couple of days reading every word of the Vonage IPO filing.Keeping in mind that it is the legal and fiduciary duty of companies that file Initial Public Offering paperwork with the Securities and Exchange Commission to articulate all risks to potential shareholders,...
- Tags: dispatcher, E&minus, 911, E911
- Blog posts 2006-02-10
- Only this solution will solve the VoIP E911 mess
- Today is the day that VoIP service providers who are unable to offer E911 service in specific regions must stop signing up new customers in those areas.I expect a whole bunch of compliance reports to arrive at the FCC today. And, I would not be utterly shocked if the FCC...
- Tags: GPS, VoIP, E911
- Blog posts 2005-11-29
- He hears gunshots, calls 911 via Vonage and hears Kenny G
- First of all, you got to love the title of the Blog this account appears on: Corey Gouker's Machine Inside The Mind (subtitle,thoughts of the convoluted).I hear ya, dude.Even though this happened three months ago, you gotta love this story.So Corey is in bed in his Redmond, Washington home sorting...
- Tags: Vonage Holdings Corp., Corey Gouker, Kenny G
- Blog posts 2005-11-04
- Alternate Senate bill eases up on Nomadic VoIP
- I don't have any quarrel with the good intentions of FCC edicts that E-911 access over nomadic VoIP be required, and quickly at that. This is more of a well-intentioned public spirited mandate there are such things than another big-government bureaucratic edict, but still, I have problems with it.Nomadic E911...
- Tags: VoIP, E911
- Blog posts 2005-10-27
- USAToday, you are wrong: CallVantage Heartbeat does *not* solve VoIP E911
- The AT&T CallVantage p.r. machine is in high gear about a new AT&T CallVantage nomadic E911 solution called Heartbeat. Today's USAToday even has a feature story about it. AT&T Solves VoIPs 911 Issue, the article is slugged.Sorry, USAToday, but you are wrong. This is a step in the right direction,...
- Tags: AT&T CallVantage
- Blog posts 2005-10-11
- I weigh in on Ted's 10 VoIP predictions
- Some months back, fellow VoIP blogger Ted Wallingford posted a list of his top ten predictions for the VoIP industry.He now revisits this list with a progress/lack of progress report on each.Let's visit some of Ted's points, see what he says, then read what I have to say.10. You’ll give...
- Tags: VoIP, E911
- Blog posts 2005-10-10
- Another FCC E911 pushback: wise leniency or butt-cover backpedal?
- Well, the Federal Communications Commission once again has rolled back their deadline mandating that VoIP service providers interrrupt service for those customers who have not yet gotten back to them with an acknowledgement they understand the current limitations of VoIP E911.The previous deadline had been today."After considering the reports detailing...
- Tags: FCC, VoIP
- Blog posts 2005-09-28
- FCC extends deadline another 30 days
- This afternoon, the FCC extended VoIP subscribers E911 limitations acknowledgement deadline from this Monday to September 28.Thousands of Internet phone users who have not yet acknowledged limitations to their providers' 911 service will get an extra month before their service is cut off. Colleague Marguerite Reardon reports today that industry...
- Tags: FCC, E911
- Blog posts 2005-08-26
- Here's what I think about Von Coalition's request for 90-day E911 acknowl. reprieve
- The Von Coalition, a group of Internet phone service providers, has petitioned the Federal Communications Commission to give VoIP companies an additional 90 days to seek acknowledgements from all subscribers that they acknowledge the current limitations of E911 over VoIP.Starting Tuesday of next week, VoIP providers are supposed to interrupt...
- Tags: acknowledgement, VoIP, E911, VON Coalition
- Blog posts 2005-08-26
- Time Warner Cable: all have acknowledged E911 limits; Me: Yea, right
- Next Monday is the FCC deadline for VoIP customers to get back to their access providers acknowledging the limitations of E911.Fail to acknowledge, says the FCC, and VoIP access providers are supposed to interrupt your service the next day. Until you comply by acknowledging.But exactly what percent of VoIP subscribers...
- Tags: FCC
- Blog posts 2005-08-25
- The real E911 compliance barrier: institutional resistance
- The general interest news media, and dare I say much of the technology press itself - does a poor job explaining exactly what the problems are in upgrading VoIP services to E911.Some media outlets offer a gross oversimplification: E911 doesn't work in VoIP, and here's a tragedy to prove it-...
- Tags: E911, Phil Weiser
- Blog posts 2005-08-22
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