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- BlackBerry Supports Customer and Sales Efforts for Forward-Thinking Transport Company
- Robert Transport is the 2nd largest transportation company in Quebec, Canada. Robert Transport needed to increase performance in their local city operations by improving the dispatch system, which relied on satellite technology and push-to-talk phones. They also wanted to wirelessly connect sales people to the existing CRM solution. Soluteo, a...
- Tags: AvNet Inc., RIM BlackBerry, Satellite, CRM, Robert Transport, Sales Strategy, Customer Relationship Management (CRM), Sales Force Management, Transportation, Enterprise Software, Handhelds, Sales, Software, Hardware
- Case studies
Additional Resources
- Google Chrome vulnerabilities starting to pile up
- [ UPDATE: See below for Google's official response to these issues ] Security vulnerabilities in the new Google Chrome browser are beginning to pile up. Following our coverage of the carpet bombing combo threat and denial-of-service crashes, several readers have sent pointers to...
- Tags: Google Inc., Vulnerability, Web Browser, Google Chrome, ModSecurity, Web Browsers, Security, Internet, Ryan Naraine
- Blog posts 2008-09-05
- The power of standard protocols
- The power of standard protocolsWhile I'm not an expert in IM protocols......I do agree with the basic philosophy (but you'd be surprised if I didn't). On the whole, compatibility is a good thing, even in the computer industry (where incompatibility has been seen as a competitive advantage for as...
- Tags: Instant messaging, IM, standard protocol, software
- Discussion threads 2008-09-04
- HP ditches the box for Walmart notebook promotion
- Which notebook would you rather buy as a consumer, one that comes home with oodles of styrofoam and cardboard and plastic. Or one that ditches the cardboard altogether and even comes with its own messenger bag for you to carry it home in? Both Hewlett-Packard and...
- Tags: Hewlett-Packard Co., Wal-Mart Stores Inc., Linksys Inc., Notebooks, Home Networking, Hardware, Notebooks & Tablets, Networking, Personal Technology, Heather Clancy
- Blog posts 2008-09-03
- Fourth quarter IT hiring outlook: The helpdesk is hot
- Fourth quarter IT hiring outlook: The helpdesk is hotRe: 4Q IT Hiring is Hot - I'll believe it when I see it !It is strange how employment hiring forcasts vary so much between research firms.Robert Half claims a big swing increase in IT hiring, yet Network World runs a brief...
- Tags: Call centers, Strategy, Recruitment & Selection, IT Hiring, information technology, help desk
- Discussion threads 2008-09-03
- Fourth quarter IT hiring outlook: The helpdesk is hot
- Eleven percent of CIOs plan to add IT workers in the fourth quarter, 3 percent plan cuts and help desk and technical support are the hot categories as customer and user support trumps projects focused on growth. Those are a few of the notable takeaways in an...
- Tags: Hiring, CIO, Information Technology, Recruitment & Selection, Help Desk, Call Centers, Human Resources, Workforce Management, It Operations, Larry Dignan
- Blog posts 2008-09-03
- Find interesting Twitterers with Twintro
- A new service launches today called Twintro, a Twitter bot that retweets one interesting person's updates each day. The idea is simple: find new and interesting people and decide if you want to follow them. This is the first "Twitter discovery" app that...
- Tags: Twitter, Twintro, Andrew Mager
- Blog posts 2008-09-02
- Data center energy use
- Data center energy useHmmmm....1. It's still a positive contribution, even if it is a small one. 2. And I think real enterprises are seriously eying desktops a real money sinks when it comes to power.3. The same argument could be applied to oil. We shouldn't...
- Tags: Data centers, Operating systems, Servers, hardware, Data Center Energy, Sun Microsystems Inc., data center, Process Protection
- Discussion threads 2008-09-02
- The Technological and Economic impact of a New Cold War
- The Technological and Economic impact of a New Cold WarPrivate space transportationInterestingly, the weakening US-Russian relationship may end up being very good for the US private space industry. Even before the latest souring of relations, NASA made contingency plans to limit dependency on Soyuz and avoid relying on the Russian...
- Tags: Commercial Orbital Transportation Services program, NASA, COTS, Soyuz, Economic Impact, SpaceX, cargo
- Discussion threads 2008-09-01
- ROFLthing 2008
- Have you ever been to an internet culture conference? Earlier this year, Harvard senior Tim Hwang threw one in Cambridge, Mass., and it was a massive success. This time, Hwang wanted to have a smaller get together in San Francisco to chat about memes. Welcome to ROFLthing...
- Tags: Humor, Rickroll, Chuck Norris, Internet, Strategy, Management, Andrew Mager
- Blog posts 2008-08-29
- The depressing future of the Internet
- A brief overview of how the Internet came about: some years ago, some military boffs thought it'd be awesome if computers could talk to each other, so the US could nuke the hell out of other countries without actually being near there. A smart professor from England then came up...
- Tags: Security, IPv6, Computer, Flaw, IPv6 Adoption, Internet, Zack Whittaker
- Blog posts 2008-08-28
- CSV Easy (exe)
- CSV's the essential transport mechanism of data. Its simplicity has always made it the leading format, but equally its worst nightmare. Notoriously difficult to manipulate in its raw form, and painful to identify and fix issues. Don't waste hours manually working through those troublesome CSV files, let CSV Easy do...
- Tags: Tizma, CSV
- Software downloads 2008-08-28
- A peek into Silicon Valley and beyond . . .
- I enjoy being a journalist and reporting on the business and culture of Silicon Valley. Most of my reporting is done the traditional way, with a notepad and pencil. Increasingly journalists have to do more, carry a camera, do podcasts, run video. Software engineers have to...
- Tags: Silicon Valley, Tom Foremski, Journalist, Video, Corporate Communications, Marketing
- Blog posts 2008-08-26
- There's one fossil fuel that is becoming more abundant, thanks to technology
- It's long been a popular fuel for industrial use, and even got some play in the transportation market. Now natural gas will be even more popular in America because IT'S ACTUALLY BECOMING MORE PLENTIFUL. U.S. oil production has been dropping annually since 1970. Natural gas production is...
- Tags: Petroleum, Natural Gas, Fossil Fuel, Natural Gas Production, Renewables, Telecom & Utilities, Harry Fuller
- Blog posts 2008-08-25
- Canada, U.S. two ships passing in the ideological night
- To listen to health care debates raging in the U.S. and Canada is to hear ideology taken to extremes. Most Canadians can't get private health care at all, and the Canadian Medical Association CMA is fighting an uphill battle to build a private system. In the U.S.,...
- Tags: U.S., Health Care, Canada, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources, Dana Blankenhorn
- Blog posts 2008-08-25
- News to know: RIP enterprise data center; Red Hat breach; Google
- Here are today's notable headlines. You can get News To Know via email alert and RSS daily: Dion Hinchcliffe: Are we ready to declare the "time of death" for the enterprise data center? Joe McKendrick: Is SOA an elixir or real fix for 'medieval'...
- Tags: Google Inc., Red Hat Inc., Palm Inc., Video, Service-Oriented Architecture (SOA), Corporate Communications, Cellular Phones, Handhelds, Open Source, Web Services, Enterprise Software, Software, Marketing, Consumer Electronics, Personal Technology, Hardware, Larry Dignan
- Blog posts 2008-08-25
- Paris DK Eyewitness Travel Guide & Map (Palm) (exe)
- From the Sacre Coeur to the Arc de Triomphe, your holiday to Paris starts from the moment you open your guide, plus you get Paris maps and trasport maps. Discover the best cafe terraces, unmissable museums and galleries, loveliest parks and gardens, best areas to shop or browse, unforgettable shows...
- Tags: Paris, Palm Inc., Mobile System
- Software downloads 2008-08-25
- 5 Photosynths that let you jump into another world
- Photosynth launched last week to a lot of fanfare and it's definitely one of the coolest things I've seen come out of Microsoft. It's also one of the more interesting RIA examples out there. It provides a really great user interface and a level of richness for photos that the...
- Tags: Photograph, Photosynth, Ryan Stewart
- Blog posts 2008-08-24
- Some serious research into gasoline-free transport
- Some serious research into gasoline-free transportIt's a motor, a battery, and an engine."Not a surprise, the auto industry is crap at explaining these vehicles to potential buyers."It's a motor, engine, and a battery. The motor can power the wheels. It gets great mileage.That's about as much explaining as you need....
- Tags: Engineering, hydrogen, battery, motor, gasoline
- Discussion threads 2008-08-22
- Some serious research into gasoline-free transport
- There's an institute in Davis, California, dedicated to studying what works and what doesn't work when it comes to people moving around. Headed by Dr. Dan Sperling the faculty and research staff have delved into all manner of transit modes, energy sources, etc. They don't have Washington lobbyists...
- Tags: Vehicle, Plug-in, PHEV, Telecommuting, Human Resources, Workforce Management, Harry Fuller
- Blog posts 2008-08-22
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