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- Richmond SupportDesk 6.7 (Windows)
- Richmond SupportDesk allows the implementation of enterprise wide IT Service support, designed for rapid implementation and to deliver ITIL best practices. Delivering fast, flexible and measurable service support via Windows, Web, and Mobile client interfaces.Service desk operators workload is reduced through self service knowledge base articles and defined, structured processes...
- Tags: Mobile, Knowledge, Knowledge Base, Richmond Systems, Richmond SupportDesk, Microsoft Windows, ITIL, Portals, Strategy, Operating Systems, Software, It Services, Internet, Management
- Software downloads 2008-06-26
Additional Resources
- New software enables communication for students with severe disabilities
- New software enables communication for students with severe disabilitiesWow!To me, that is the natural progression of software/technology, to be able to include everyone in a full, rich life experience and share it with others. I often wondered how children with severe speech issues are able to express the natural...
- Tags: Operational accounting, HEALTHCARE, Peachtree Software, revenue, Accenture Ltd., Sun Microsystems Inc., New Software
- Discussion threads 2009-06-09
- Richmond Ambulance Authority Turns to Webroot to Protect Mobile Devices
- Richmond Ambulance Authority RAA provides Emergency Medical Services EMS to more than 200,000 people across Richmond, Va., making it one of the busiest per-capita systems in the nation. RAA needed a comprehensive Web security solution that would allow administrators to monitor and manage Internet activity while providing an extra layer...
- Tags: Mobile, Webroot Software Inc., Mobile Device, Richmond Ambulance Authority, Cyberthreats, Spyware, Spyware, Adware & Malware, Phishing, Viruses And Worms, Service Level Management, Security, Spam And Phishing, It Operations, It service Management
- Case studies 2009-03-25
- I... B... Wha?
- The following is a true story, and happened to me today. I'm on a business trip visiting Richmond, Virginia --Â which for those of you kids reading this piece, is the state capital, has a population of over 200,000, and is home to...
- Tags: Computer, IBM Corp., Productivity, Jason Perlow
- Blog posts 2008-09-30
- Photos: Video cameras eye Richmond Port
- Northern California's busy Port of Richmond has completed installation of a wireless mesh digital video surveillance system.The Port of Richmond, located about 15 miles northeast of San Francisco, has completed installation of a wireless mesh digital video surveillance system with the help of security firm ADT and a $2.3 million...
- Tags: Video Surveillance, Richmond, Video Camera, Video, Photograph, Camera, Corporate Communications, Marketing, CNET News.com
- Image galleries 2008-05-16
- TechTurn specializes in hand-me-downs with a tech twist
- One of my neighbors actually set a television out curbside as garbage a few weeks back, which reminded me that in spite all of the media coverage about green tech over the past year guilty as charged, there's still a big problem with how to handle electronic gadgets at the...
- Tags: Life, TechTurn, Capital Structures, Notebooks, Tools & Techniques, Strategy, Finance, Hardware, Notebooks & Tablets, Management, Heather Clancy
- Blog posts 2008-05-02
- BitGravity LiveBroadcast to stream DEMO 08
- This week I'll be at the Demo 2008 Conference checking out the more than 70 products showcased, and you can watch a live video feed of the proceedings courtesy of BitGravity. The startup content delivery service is launching LiveBroadcast, a flash-based streaming service. According to...
- Tags: Computer Associates International Inc., Startup Content Delivery Service, Dan Farber
- Blog posts 2008-01-28
- A two-track mind: sharing data, now and later
- This is Ben Werdmuller's second report from the Data Sharing Summit in Richmond, CA, which aimed to address the issue of interoperability between social networks. Part one can be found here. Ben is the CTO of Curverider and one of the leads behind the Elgg open source social networking framework....
- Tags: Social Networking, Network, Service Provider, Data Sharing, Ben, Steve O'Hear
- Blog posts 2007-09-11
- Learning to share: lessons from the Data Sharing Summit
- This is a guest post by Ben Werdmuller who is the CTO of Curverider and one of the leads behind the Elgg open source social networking framework. This is his first report from the Data Sharing Summit in Richmond, CA, which aimed to address the issue of interoperability between social...
- Tags: Social Networking, Network, Data Sharing, Steve O'Hear
- Blog posts 2007-09-08
- Netropa Intellinav 2
- There are a number of newcomers entering the U.S. GPS market, trying to loosen the grip that heavyweights Garmin, TomTom, and Magellan have on the industry, and one such company is Netropa. The company's Intellinav 2 caught our eye not so much for its design though compact and shiny but...
- Tags: Intellinav 2, Netropa Intellinav 2, Averatec Voya, Averatec, SD card
- Product reviews 2007-08-06
- Gates plans his leave amid great change
- Gates plans his leave amid great changeGates forced out as US Antitrust RemedyWe do not tolerate barons and kings in the USA. What has happened to Bill Gates is not of his choice. Robber barons like him do not belong in our polite society. The USA was founded on this...
- Tags: Strategy, Servers, Billg, Bill Gates, Abramoff, great change, leave
- Discussion threads 2007-07-30
- Is Intel trying to torpedo the OLPC?
- Is Intel trying to torpedo the OLPC?TTech going the way of pharmaceuticalsThe big technology companies are following the path blazed by the drug companies. Make America pay the cost of R&D through premium pricing for pharmaceuticals and technology. Then make Americans subsidize the costs of exporting our technology...
- Tags: Free trade, developing country, One Laptop Per Child project, Intel Corp., laptop computer, Here Come
- Discussion threads 2007-05-21
- Nice feature on VA site: "Expose My Data"
- A computer system at the Virginia General Assembly released personal information on as many as 32,000 people to the Internet, The Richmond Times-Dispatch reports. With the names, addresses, phone numbers and e-mail addresses exposed, Googles spiders picked them up and added them to the search engine...
- Tags: Google Inc., Whos
- Blog posts 2007-03-29
- Vista Capable vs. XP Ready: Microsoft's semantic choices make a big difference
- In the comments area on a blog I posted yesterday, theres a bit of debate over who is to blame Microsoft or Acer for the fact that some Acer systems with Windows XP on them are shipping with a sticker and a configuration that seem to be at odds with...
- Tags: General, Vista, Hardware Infrastructure
- Blog posts 2007-02-15
- The Windows week that was
- The last seven days have been, well, quite a week -at least for cheerful "I told you so"s. Most visibly, Windows 2000 users had a problem. Here's a bit from Daniel J. Chacón's write up in yesterday's San Diego Union-Tribune: An Internet worm that crashed computer systems nationwide wreaked...
- Tags: county government, computer
- Blog posts 2005-08-18
- Apple unloads dozens of fixes for Mac OS X
- Apple unloads dozens of fixes for Mac OS XDangThey're piling up quick over there. At least there fixing them before any issues arise.Apple unloads dozens of fixes for Mac OS XImpossible! Mac OS X is based on freebsd and freebsd doesn't have issues. :pApple fixesAt least they're interested which...
- Tags: Operating systems, Patches, Desktops, Apple Mac OS, operating system, Apple Inc., Apple Macintosh, Apple Mac OS X, patch management, Microsoft Corp.
- Discussion threads 2005-08-16
- Law Firm Founded in 1860 Stays on Leading Edge of Technology With Network Upgrade
- Sands Anderson Marks & Miller, PC, a Richmond, VA-based law firm with more than 60 attorneys and 140 employees, has slashed backup and restore times by 75 percent, and reduced file retrieval time by 50 percent, since upgrading to the Microsoft Windows Server 2003 Standard Edition operating system, replacing its...
- Tags: Network Upgrade, Network, Microsoft Windows Server, Law Firm, Microsoft Corp., Microsoft Windows, Microsoft Windows Server 2003, Litigation, Terminal Services, Servers, Operating Systems, Networking, Software, Business Operations, Hardware
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