Sponsored White Papers, Webcasts, and Downloads
ZDNet Resources
- Video: Weblogs in the classroom
- Will Richardson, who writes the weblogg-ed blog, has posted links to a video presented at the National Education Computing Conference back in 2004. If you haven't seen it before, it's definitely worth a quick look (quick over a broadband connection, that is). Here's a quasi-transcript of the section where...
- Tags: Richardson
- Blog posts 2006-03-06
Additional Resources
- On the record with BlackBerry & iPhone: Both will win
- I'm nobody's fan boy. IÂ don't love any particular brand. Never have. Never will. It's not in my DNA. I love my family, I love food and wine and dinner conversation, I love making music with the band, and I love to ride my bike on Metro West roads with a...
- Tags: Apple iPhone, Smart Phone, RIM BlackBerry, Matter, Smart Phones, Cellular Phones, Handhelds, Consumer Electronics, Personal Technology, Hardware, Ted Schadler
- Blog posts 2009-09-24
- Intel commits $10M to five clean-tech companies
- Intel Capital is sinking new and additional investment funds into five technology companies, most of which have some stake in the energy monitoring or monitoring marketplace. Here's a summary of who snagged the money: CPower, a New York company that provides energy management and demand response...
- Tags: Renewable Energy, Monitoring, Clean Technology, Intel Corp., Intel Capital, Telecom & Utilities, Heather Clancy
- Blog posts 2009-07-29
- A buy side response to the enterprise buyer's Bill of Rights (and a partial solution)
- My first post of today pointed towards an all too familiar enterprise project 'fail' and the documented experiences of one project person trying to reach completion on a now two year implementation. Coincidentally (I didn't know this was in the pipe), Mike Krigsman provides a critique of Forrester's Enterprise Software...
- Tags: Consultant, SAP AG, Bill, Principle Reason, Enterprise Software, Software, Dennis Howlett
- Blog posts 2009-07-13
- Get ready for Oracle's 100 days of press releases aka innovation
- It's a while since I read Bruce Richardson, chief research officer at AMR but a couple of his most recent posts rang bells with me. The first: Who Drives Software Innovation? The “Best-of-Breed vs. Giants†Debate raises a donkey's year old discussion where he concludes: Call me cynical, but...
- Tags: Innovation, Oracle Corp., Bruce, Simon Wardley, Leadership, Strategy, Management, Dennis Howlett
- Blog posts 2009-06-25
- CallPilot 5.0 System Administration and Applications
- View Available Dates and LocationsIn this course, you will learn to set up the CallPilot database and perform day-to-day administration tasks. You'll learn to use Application Builder to create and maintain CallPilot multimedia applications, such as menus and announcements. You will also learn to configure and use...
- Tags: San Jose, Desktops, Storage, Hardware
- Training 2009-05-01
- Nortel Contact Center Manager Administration, Release 7.0
- View Available Dates and LocationsThis course is designed for administrator and supervisor personnel who are responsible for the database installation and daily administration of Nortel Contact Center Manager. This hands-on course will guide you through supervisor, administration, and management tasks using Nortel Contact Center...
- Tags: Supervisor, San Jose, Nortel Networks Corp., Administration, Contact Center, Call Centers, Customer Relationship Management (CRM), Workforce Management, It Operations, Enterprise Software, Software, Human Resources
- Training 2009-05-01
- CallPilot Release 5.0 Installation and Configuration
- View Available Dates and LocationsThis training course is designed for distributors and installation technicians whose job function includes installation, configuration, and basic system maintenance responsibilities on the CallPilot unified messaging system. In this course, you will experience a typical CallPilot system installation, learning each step in...
- Tags: Knowledge, Installation, CallPilot, CallPilot Software, Microsoft Windows, Strategy, Networking, Operating Systems, Software, Management
- Training 2009-05-01
- Database Configuration and Management for Meridian 1 and Communication Server 1000 Systems
- View Available Dates and LocationsIn this course you will learn how to use the Command Line Interface CLI to program and manage system and customer databases on a new Meridian 1 system to meet customer specifications. You will also learn how to add move change and...
- Tags: Database, Phone, Server, Customer Database, Telecom & Utilities
- Training 2009-05-01
- Nortel Communication Server 1000E Installation and Commissioning - Release 5.5
- View Available Dates and LocationsThis course is designed for individuals responsible for Communication Server 1000E (CS 1000E) installation and commissioning. The Communication Server 1000 portfolio includes full featured, server-based IP PBXs that can be fully distributed over the IP LAN and WAN infrastructures of enterprise environments.What You'll Learn:Upon successful completion...
- Tags: Software, Nortel Networks Corp., Server, Hardware, Communication Server 1000 Portfolio, Tools & Techniques, Management
- Training 2009-05-01
- Communication Server 1000 6.0 Architecture and Upgrades Boot Camp
- View Available Dates and LocationsIn this Boot Camp, you will get an introduction to the Communication Server CS 1000 Unified Communications Management and Common Services UCM CS architecture, its features, and performing upgrades. Through demonstrations, hands-on labs, and classroom discussions, you will learn about...
- Tags: Software, Raleigh, Schaumburg, Washington, San Jose, Toronto, Chicago, Tools & Techniques, Servers, Management, Hardware
- Training 2009-05-01
- Nortel Contact Center Manager 7.0 Installation and Configuration
- View Available Dates and LocationsThis course is designed for personnel responsible for installing and configuring the Nortel Contact Center Manager. This course will guide you through installation and configuration of the Contact Center Manager Server CCM Server and the Contact Center Administration Manager CCMA....
- Tags: Nortel Networks Corp., Contact Center, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- Training 2009-05-01
- BCM Boot Camp
- View Available Dates and LocationsThis Classroom Learning Boot Camp is for customer service representatives and personnel responsible for the installation configuration operation and support of BCM50 Release 3.0 BCM200/400 Release 4.0 and BCM450 Release 1.0 systems. This 7.5-day course includes information from courses 6045C/X...
- Tags: Global Knowledge, Course, Telephony, VOIP, Telecommunications, Networking
- Training 2009-05-01
- Nortel Contact Center - Manager Scripting 1, Release 6.0
- View Available Dates and LocationsThis course is designed for personnel responsible for administering and maintaining Nortel Contact Center - Manager scripts. In this course, you learn how to plan for and create scripts using the basic script commands available with Nortel Contact Center - Manager. This includes learning to combine...
- Tags: Nortel Networks Corp., Contact Center, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- Training 2009-05-01
- Open APIs for secure social enterprise computing drive innovation
- * Jennifer Leggio is at RSA Conference Guest editorial by Chet Kapoor and Michael Richardson As the "Chief Innovation Officer" now for most enterprises, the CIO needs a new portfolio of social computing capable methodologies to enable collaboration between empowered users inside and adjacent...
- Tags: Innovation, Enterprise Computing, Collaboration, API, Social Computing, Chet, Social Networking, Leadership, Online Communications, Marketing, Advertising & Promotion, Management, Jennifer Leggio
- Blog posts 2009-04-23
- Countdown to Philly ETE 2009
- The Emerging Technologies for the Enterprise 2009 conference starts Thursday in Philadelphia, Pennsylvania. I'll be attending the conference this year, and speaking at a session on Android development. Keynote speakers include: Michael Tiemann, Vice President of Open Source Affairs at Red Hat and...
- Tags: Author, Ed Burnette, Co-author, Open Source
- Blog posts 2009-03-23
- Congratulations Marcââ¬Â¦ The next $billion will be harder
- In 10 years, salesforce.com founder and CEO Marc Benioff has turned CRM-as-a-service into a $1B business with 55,400 customers. Both numbers are impressive. It took SAP more than 35 years and an acquisition of Business Objects to cross the 50,000 customer mark (BOBJ pushed them over 80,000). ...
- Tags: Salesforce.com Inc., PeopleSoft Inc., Oracle Corp., Sales Force, Siebel Systems Inc., SAP AG, CRM, Sales Force Management, Sales Strategy, Software As A Service (SaaS), Sales, Emerging Technologies, Bruce Richardson
- Blog posts 2009-03-17
- When Citi shares cost less than a newspaper
- This is a bit off topic, but I was in an elevator when the small screen flashed with the news that shares of Citigroup had sunk below the $1 mark to 97 cents. That’s down 14.2% from yesterday. As of 12:43 p.m. ET the price has risen to $1.035, giving the...
- Tags: Citigroup Inc., Bruce Richardson
- Blog posts 2009-03-05
- HP BladeSystems Cut Operational Costs, Save Energy and Aid Managed Services Delivery for Telstra International
- Telstra International, a leading global telecommunications provider, delivers global network connectivity and a broad portfolio of scalable data hosting and managed services to enhance the competitive advantage of multi-national businesses around the world. Telstra International wanted to introduce blade technology into its London hosting centre to resolve Power and Cooling...
- Tags: Telstra Corp., Managed Services, Hewlett-Packard Co., Blade, Roi/Tco, Blade Servers, Managed Hosting, Utility Computing, It Services, Servers, Finance, Managerial Accounting, Hardware
- Case studies 2009-03-01
- ONS-TDM-SONET - Optical Network Systems Time Division Multiplexing SONET v8.5
- View Available Dates and LocationsIn this lab-intensive course, you will get an introduction to the Cisco Optical Network System ONS Time Division Multiplexing TDM family of transport products. The ONS 15454, ONS 15310-MA, and ONS 15310-CL are SONET transport system components that can be mixed and matched to create high-speed...
- Tags: Optical Network, SONET, Mbps, Fiber Optics, Optical Networking, Networking, Telecommunications
- Training 2009-02-01
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White Papers and Webcasts
When you transition from your existing Red Hat environment to SUSE Linux Enterprise from Novell, you can recognize dramatic cost savings, perhaps as much 50%
The Business Essentials Guide provides you useful tools and templates to help grow your business and save you time with automated shipping solutions.
Doc delivers the scoop on today's enterprise content management, printer maintenance, and all other issues related to document management. It's the DocuMentor Blog.
