Sponsored White Papers, Webcasts, and Downloads
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- Group Mail Manager Professional 2.33.33 (Windows)
- Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales, support, and info; instantly access the entire email history of any customer and use standard response templates. GMM can...
- Tags: Microsoft Windows, Xpress Software, E-mail, Online Communications
- Software downloads 2009-11-12
- Google Wave: Begging for a classrom
- Using Wave to interconnect academic institutionsI think, the first large-scale Wave deployment should be used to interconnect all academic institutions around the world.This would be attractive because:1. younger generations are very adaptable, to new technology.2. there is a great deal of collaboration, in the academic world.3. technical glitches are likely...
- Tags: Internet Relay Chat (IRC), Google Inc., classrom, IRC
- Discussion threads 2009-10-13
- 'Anonymous' group attempts DDoS attack against Australian government
- Following a threat posted on YouTube a month ago, the the well known malicious pattern of the "Anonymous group" failed to materialize earlier today when the group attempted to launch a distributed denial of service DDoS attack against the web sites of Australia's Prime Minister and the Australian Communications and...
- Tags: Government, Crowdsourcing, Distributed Denial Of Service, Security, Dancho Danchev
- Blog posts 2009-09-09
- eBay names Sun veteran head of data center strategy
- EBay has appointed Dean Nelson, a Sun Microsystems veteran, to be in charge of its data center strategy. Nelson will be senior director of global data center strategy, architecture and operations. Nelson is founder of Data Center Pulse, a non-profit data center industry group. ...
- Tags: Strategy, Data Center, Sun Microsystems Inc., eBay Inc., Dean Nelson, Data Centers, Storage, Hardware, Data Management, Larry Dignan
- Blog posts 2009-09-08
- CIOs hit the snooze button on Snow Leopard
- Wow, how wrong can you be?Quote from the first paragraph of the article...[i]The [b]assumption[/b] was that this one feature could have the same kind of impact in opening the Mac market to corporate users as Exchange integration had on bringing the iPhone to business professionals.[/i]Seems that TechRepublic is way out...
- Tags: Marketing research, Snow Leopard, snooze button
- Discussion threads 2009-09-03
- Nokia debuts Booklet 3G netbook, 12-hour battery; would you buy?
- a windoze device from Nokia?They could have put Linux or Simbian on it, but windoze makes no sense.???do u think anyone will buy linux or symbian? the market is already crowded, and windows is the best they can put on the device if they want any market shareRE: Nokia debuts...
- Tags: Netbooks, nettops & MIDs, netbook, Nokia Corp., Booklet 3G netbook, Booklet 3G, battery
- Discussion threads 2009-08-24
- Deconstructing United Airlines: Where Customers are Transactions
- United Airlines: Customers are Merely Transactions If you're a loyalty marketer and look at my United profile, you find something that would make you 4.5 on a scale of 5.0 when it comes to warm and fuzzy.  You'd see hundreds of thousands of United Airlines frequent flier FF miles;...
- Tags: Customers Ltd., Mile, Customer, United Corp., United Airlines, Corporate Communications, Workforce Management, Training And Certification, Marketing, Human Resources, Paul Greenberg
- Blog posts 2009-08-20
- Enterprise Irregulars Join Social CRM Fray
- I'd say that the headline is a bit of an understatement or maybe even a misstatement by me.  Let me tell you why. If your life preference is to cower under bedcovers, then you might not have heard of the Enterprise Irregulars EI.   They are a group of iconoclastic, often...
- Tags: Blog, Customer, CRM, Ross, Customer Insight, Advertising & Promotion, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Marketing, Software, Sales, Paul Greenberg
- Blog posts 2009-08-12
- TechRepublic's CIO Jury: Split on deploying Windows 7
- IT departments have largely ignored Windows Vista and stuck with Windows XP as the corporate standard. However, Windows 7 has received a warmer response from IT professionals than Vista did, and TechRepublic’s CIO Jury is split down the middle on whether to deploy Windows 7. On July...
- Tags: TechRepublic Inc., CIO, Information Technology, Director Of Information Technology, Jury, Microsoft Windows 7, Microsoft Windows, Operating Systems, Software, Jason Hiner
- Blog posts 2009-07-28
- Coca-Cola Teaches The World To....
- "Participating in the community of the consumer." I love that phrase. That's the way Jim Keyes, Blockbuster CEO described their Facebook group - which is for the most part, despite all our conversations to the contrary, is what most people think of when you say "community" or "social network"...
- Tags: Facebook, Fan, Coca-Cola Co., Beverage, Customer, Machine, Coke, Coca-Cola Freestyle, Food & Beverage, RFID, Manufacturing, Wireless And Mobility, Security, Biometrics, Paul Greenberg
- Blog posts 2009-07-15
- Time to Put A Stake in The Ground on Social CRM
- The debate and discussion about what defines Social CRM a.k.a. CRM 2.0 vs. its traditional parent has been going on for about 2 years pretty regularly and started, according to thought leader Graham Hill almost a decade before that. Personally, I'm done defining it and am moving...
- Tags: Customer, Business, Tool, CRM, Social CRM, SCRM Business Strategy, Co-creation, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2009-07-06
- Sanook.com Turns to HP for a Computing System That Is Able to Keep Up With Its Growth
- Sanook.com is a leading integrated Internet service provider, established in 1998 as a subsidiary of MIH Group - the communications giant headquartered in the Netherlands. Sanook.com wanted to serve tremendous increasing amount of users - more than 50 per cent a year and reduce operational costs. The challenge was to...
- Tags: Hewlett-Packard Co., Sanook.com, Internet Service Providers (ISPs), Performance Management, Blade Servers, Business Services, Utility Computing, Internet, Servers, Business Intelligence, Human Resources, Workforce Management, Hardware, Enterprise Software, Software, Data Management
- Case studies 2009-07-01
- Hardware Inspector Service Desk 1.0 (Windows)
- Hardware Inspector Service Desk is a valuable extension for Hardware Inspector and Hardware Inspector Client/Server, the all-in-one tools for computer inventory and management from Database Harbor Software. It is a web interface which provides effective communication between a user and a supporter. It helps users register on their own and...
- Tags: Service Desk, Microsoft Windows, Hardware, Request, Database Harbor Software, Hardware Inspector Service Desk
- Software downloads 2009-06-20
- 6 Things To Know About Managed Print Services
- Hi Doc followers. I wanted to turn back to Managed Print Services MPS for today, and share some smart info from the mad in a good way minds at the Photizo Group. Don’t forget to go Link-In with them as well. I normally like top 10 lists,...
- Tags: Managed Print Services, Photizo Group, Hybrid Dealer, Operational Planning, Document Management, Strategy, Business Operations, Enterprise Software, Software, Finance, Managerial Accounting, Management, Doc
- Sponsored content 2009-06-19
- Email of the day: How should I respond?
- Email of the day: How should I respond?A brief response..."Before issuing an apoplogy, perhaps you could provide a better solution for keeping YouTube viable while it is loosing 150+ million dollars a year."Simply put, unless the author of the letter is a billionare willing to fund free YouTube usage him/herself,...
- Tags: Corporate communications, YouTube Inc., video, e-mail
- Discussion threads 2009-06-15
- Building a vision for Government 2.0
- Government 2.0 isn't waiting for a federal mandate. Earlier this week, the nation's first ever CIO, Vivek Kundra, urged the use of Web 2.0 approaches to address the needs of government and citizens at the Management of Change conference in Norfolk, Virginia. Kundra outlined several important areas where he...
- Tags: Web, Citizen, Web 2.0, Vision, Vivek Kundra, Government, Vertical Industries, Dion Hinchcliffe
- Blog posts 2009-06-03
- Pelephone - a Xeround customer profile
- Sullivan Group profile Xeround inroduced me to one of their customers, Pelephone, so that I could hear first hand experience's with Xeround's "Intelligent Data Grid." I've spoke with Xeround in the past (see Xeround's Intelligent Data Grid for more information.)Â I spoke with Ilan Alter, Director Cellular Applications...
- Tags: CDMA, HSPA, Xeround, Pelephone, Storage, Databases, Hardware, Enterprise Software, Software, Data Management, Dan Kusnetzky
- Blog posts 2009-05-22
- Kaspersky impressed with Conficker botnet's slickness
- Cybercrime fighter Eugene Kaspersky can't help but be impressed by the slick operations behind the Conficker botnet, and says that it could have been worse. Cybercrime fighter Eugene Kaspersky can't help but be impressed by the slick operations behind the Conficker botnet, and says that it could have been...
- Tags: Algorithm, ICANN, Domain, Malware, Server, Worm, Domain Name, CheckFree Corp., Conficker, Eugene Kaspersky, Domain Names, Internet, Cyberthreats, Viruses And Worms, botnet, Kaspersky, security, Liam Tung ZDNet Australia
- News items 2009-05-21
- Microsoft: 'We touch every piece' of auto business
- If you're a first responder, which would you prefer to use to get to the site of a car crash? Google Earth? MapQuest? If you work for OnStar, Microsoft's Virtual Earth is now the preferred choice. Last week, OnStar announced that it now uses...
- Tags: Car, Vehicle, OnStar, Microsoft Corp., Service, Ford Works, Car2Go, Andrew Nusca
- Blog posts 2009-05-21
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