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	<title><![CDATA[request Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/request.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to request]]></description>
	<s:counts start="0" returned="20" found="21" />
	<language>en-us</language>
	<item>
		<title><![CDATA[Offline Explorer 5.7.3125 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1174041]]></link>
		<description><![CDATA[Offline Explorer - download whole sites, online image galleries, news and usergroups from the widest variety of supported Web sites. The best ever support for the modern Internet technologies, Flash, scripts and active contents. Combine this with the flexible filtering and you will get the universal download tool that serves...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Wed, 28 Oct 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://updates.zdnet.com/tags/metaproducts.html"><![CDATA[MetaProducts]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://updates.zdnet.com/tags/web+site+development.html"><![CDATA[Web Site Development]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://updates.zdnet.com/tags/web+technology.html"><![CDATA[Web Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/channel+management.html"><![CDATA[Channel Management]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
	</item>
	<item>
		<title><![CDATA[EasyService Help Desk 2.4.2 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1160235]]></link>
		<description><![CDATA[EasyService - it&apos;s the Help Desk system for registration and watching requests from users in network. Main program&apos;s resources and features: Registration and watching users&apos; requests in network TCP/IP remote access support; 3 levels of the requests descriptions; Editing database; Client-server technology; Authorization; 4 types of accounts; Reports; E-mail notifications;...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Sat, 03 Oct 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://updates.zdnet.com/tags/andysoft.html"><![CDATA[AndySoft]]></category>
		<category domain="http://updates.zdnet.com/tags/main+program.html"><![CDATA[Main Program]]></category>
		<category domain="http://updates.zdnet.com/tags/help+desk.html"><![CDATA[Help Desk]]></category>
		<category domain="http://updates.zdnet.com/tags/tcp%252fip.html"><![CDATA[Tcp/Ip]]></category>
		<category domain="http://updates.zdnet.com/tags/remote+access.html"><![CDATA[Remote Access]]></category>
		<category domain="http://updates.zdnet.com/tags/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
	</item>
	<item>
		<title><![CDATA[TPL Tables 7.0 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1136977]]></link>
		<description><![CDATA[TPL Tables is powerful cross tabulation software that produces tabular reports for data analysis, presentation, or publication. You can design tables in an endless variety of ways, tabulate unlimited amounts of data, and produce tables of a few lines or hundreds of pages. You can select subsets of your data,...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 08 Sep 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://updates.zdnet.com/tags/table.html"><![CDATA[Table]]></category>
		<category domain="http://updates.zdnet.com/tags/tpl+tables.html"><![CDATA[TPL Tables]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/databases.html"><![CDATA[Databases]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/data+management.html"><![CDATA[Data Management]]></category>
	</item>
	<item>
		<title><![CDATA[Sparkle IM 1.3.3 (Mobile)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1111863]]></link>
		<description><![CDATA[With Sparkle IM you can explore the SecondLife and Opensim that relies on high-end computing hardware and broadband for a full, immersive virtual world experience through your iPhone. It also includes instant chatting and features send and receive IMs, offline IMs, region chat, send teleport requests, accept friend requests, and...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Thu, 06 Aug 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://updates.zdnet.com/tags/im.html"><![CDATA[IM]]></category>
		<category domain="http://updates.zdnet.com/tags/server.html"><![CDATA[Server]]></category>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://updates.zdnet.com/tags/genkii.html"><![CDATA[Genkii]]></category>
		<category domain="http://updates.zdnet.com/tags/instant+messaging.html"><![CDATA[Instant Messaging]]></category>
		<category domain="http://updates.zdnet.com/tags/3g.html"><![CDATA[3G]]></category>
		<category domain="http://updates.zdnet.com/tags/wireless+and+mobility.html"><![CDATA[Wireless And Mobility]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
		<category domain="http://updates.zdnet.com/tags/cellular+phones.html"><![CDATA[Cellular Phones]]></category>
		<category domain="http://updates.zdnet.com/tags/consumer+electronics.html"><![CDATA[Consumer Electronics]]></category>
		<category domain="http://updates.zdnet.com/tags/personal+technology.html"><![CDATA[Personal Technology]]></category>
	</item>
	<item>
		<title><![CDATA[Hardware Inspector Service Desk 1.0 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1147169]]></link>
		<description><![CDATA[Hardware Inspector Service Desk is a valuable extension for Hardware Inspector and Hardware Inspector Client/Server, the all-in-one tools for computer inventory and management from Database Harbor Software. It is a web interface which provides effective communication between a user and a supporter. It helps users register on their own and...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Sat, 20 Jun 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/service+desk.html"><![CDATA[Service Desk]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://updates.zdnet.com/tags/database+harbor+software.html"><![CDATA[Database Harbor Software]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware+inspector+service+desk.html"><![CDATA[Hardware Inspector Service Desk]]></category>
	</item>
	<item>
		<title><![CDATA[NetHelpDesk 4.53f (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=820815]]></link>
		<description><![CDATA[NetHelpDesk is a help desk software system for people that have IT Networks. It tracks requests and faults, has intelligent network diagrams and monitors service status. It is designed for IT departments, network support staff, and IT support companies. HelpDesk System keeps details of users, their requests, and problems. NetHelpDesk...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Wed, 09 Apr 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://updates.zdnet.com/tags/nethelpdesk.html"><![CDATA[NetHelpDesk]]></category>
		<category domain="http://updates.zdnet.com/tags/helpdesk+system.html"><![CDATA[HelpDesk System]]></category>
		<category domain="http://updates.zdnet.com/tags/help+desk.html"><![CDATA[Help Desk]]></category>
		<category domain="http://updates.zdnet.com/tags/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[PC Prayer Reminder 1 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=801367]]></link>
		<description><![CDATA[Prayer reminder and journaling program. Stores prayer requests, categorizes them, and reminds you to pray at user designated intervals. Bullet prayer feature shows randomly selected request in popup window. Supports priority requests. Counts the number of times a request is remembered and prayed for. Sorts by prayer date. Memo window...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Thu, 06 Dec 2007 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/pc.html"><![CDATA[PC]]></category>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://updates.zdnet.com/tags/firsthand+information+systems.html"><![CDATA[Firsthand Information Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/construction.html"><![CDATA[Construction]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
	</item>
	<item>
		<title><![CDATA[AlertPingPro 2.7.8 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=854717]]></link>
		<description><![CDATA[While your hosts are hanging-up,your income is falling. Stop it with "AlertPing"! Alert Ping verifies accessibility of your host computers! Build a list of TCP/IP devices (computers, printers, and others) to verify their network connections. AlertPing periodically pings each device. After issuing a ping request, the program waits for a...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Sat, 20 Oct 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/computer.html"><![CDATA[Computer]]></category>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://updates.zdnet.com/tags/tcp%252fip.html"><![CDATA[Tcp/Ip]]></category>
		<category domain="http://updates.zdnet.com/tags/printers.html"><![CDATA[Printers]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://updates.zdnet.com/tags/peripherals.html"><![CDATA[Peripherals]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[TechNet Webcast: Internet Information Services 7.0 Diagnostics and Troubleshooting (Level 300)]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=337308]]></link>
		<description><![CDATA[Ever want to know what is really happening inside Web server, like what requests are executing or what AppDomains are loaded in processes? Wanted to trace a request, but only when it is failing? This webcast shows how Microsoft Internet Information Services IIS version 7.0 is expanding its monitoring and...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Thu, 04 Oct 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/webcast.html"><![CDATA[Webcast]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+technet.html"><![CDATA[Microsoft TechNet]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+iis+server.html"><![CDATA[Microsoft IIS Server]]></category>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
	</item>
	<item>
		<title><![CDATA[Request Commander 1.3 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=789169]]></link>
		<description><![CDATA[RequestCommander is a trouble ticketing system, which helps you sort out and organize users&apos; requests and reports. This software processes users&apos; requests on the fly and stores them in a conveniently organized database. RequestCommander let you quickly add in the database any information received by phone or e-mail. Request Commander...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 04 Sep 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/client-server.html"><![CDATA[Client-server]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://updates.zdnet.com/tags/nestersoft.html"><![CDATA[NesterSoft]]></category>
		<category domain="http://updates.zdnet.com/tags/requestcommander.html"><![CDATA[RequestCommander]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/servers.html"><![CDATA[Servers]]></category>
		<category domain="http://updates.zdnet.com/tags/storage.html"><![CDATA[Storage]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
	</item>
	<item>
		<title><![CDATA[Stopwatch (Mobile)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1075857]]></link>
		<description><![CDATA[A Pocket PC Stopwatch.This product comes with free updates. Features are added by request. ]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Mon, 11 Jun 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://updates.zdnet.com/tags/features.html"><![CDATA[Features]]></category>
		<category domain="http://updates.zdnet.com/tags/pocket+pc.html"><![CDATA[Pocket PC]]></category>
		<category domain="http://updates.zdnet.com/tags/handhelds.html"><![CDATA[Handhelds]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
	</item>
	<item>
		<title><![CDATA[Http Traffic Generator 1.6 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=761039]]></link>
		<description><![CDATA[This is a HTTP traffic generator for testing Web applications. You can specify the requests count and interval between two requests. The generated requests are sent to the specified URL. It is a very simple and fast program which can simulate client activity. Version 1.6 may include unspecified updates, enhancements,...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Thu, 28 Dec 2006 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/http.html"><![CDATA[HTTP]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://updates.zdnet.com/tags/nsasoft.html"><![CDATA[Nsasoft]]></category>
	</item>
	<item>
		<title><![CDATA[The Request Management System 2.3 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=749949]]></link>
		<description><![CDATA[rms provides uses an easy to implement BPM workflow model for managing work requests to fulfillment. Users enter requests through customized forms and then rms workflow engine then manages the request through the workflow to completion sending emails notifying request owners and fulfillers. All set up and customization uses simple...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 01 Aug 2006 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/workflow.html"><![CDATA[Workflow]]></category>
		<category domain="http://updates.zdnet.com/tags/programming.html"><![CDATA[Programming]]></category>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://updates.zdnet.com/tags/it+ontime.html"><![CDATA[IT OnTime]]></category>
		<category domain="http://updates.zdnet.com/tags/rm.html"><![CDATA[Rm]]></category>
		<category domain="http://updates.zdnet.com/tags/advantage+rm.html"><![CDATA[Advantage Rm]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/process+improvement.html"><![CDATA[Process Improvement]]></category>
		<category domain="http://updates.zdnet.com/tags/business+process+automation.html"><![CDATA[Business Process Automation]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/development+tools.html"><![CDATA[Development Tools]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
		<category domain="http://updates.zdnet.com/tags/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/software+development.html"><![CDATA[Software Development]]></category>
		<category domain="http://updates.zdnet.com/tags/software%252fweb+development.html"><![CDATA[Software/Web Development]]></category>
	</item>
	<item>
		<title><![CDATA[MovieFind 1 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=742917]]></link>
		<description><![CDATA[MovieFind allows you to find movies quickly. As you type, MovieFind will provide you with the top 10 suggestions that match your request, from either IMDb or RottenTomatoes.   ]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Thu, 11 May 2006 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/movies.html"><![CDATA[Movies]]></category>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://updates.zdnet.com/tags/tjkuhl.html"><![CDATA[Tjkuhl]]></category>
		<category domain="http://updates.zdnet.com/tags/moviefind.html"><![CDATA[MovieFind]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[FXstyle Mailing List Remover 3 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=740621]]></link>
		<description><![CDATA[FXstyle Mailing List Remover was developed to automate the time-consuming chore of manually removing the opt-out addresses email addresses of those who have requested to be removed from your mailing lists. Responsible bulk emailing has become very important these days, therefore the need to honor remove requests has never been...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 02 May 2006 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://updates.zdnet.com/tags/fxstyle.html"><![CDATA[FXstyle]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
	</item>
	<item>
		<title><![CDATA[Simplify your record-keeping with this hardware repair ticket]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=172389]]></link>
		<description><![CDATA[Maintaining an organized, accountable IT support organization requires good record-keeping--and that includes tracking all the hardware repair requests that come through your department. This form will make it easy for your techs to record the essential details of those requests.    To stay on top of the volume...]]></description>
		<s:doctype><![CDATA[Download resources]]></s:doctype>
		<pubDate>Mon, 27 Mar 2006 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/techrepublic+inc..html"><![CDATA[TechRepublic Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://updates.zdnet.com/tags/spyware.html"><![CDATA[Spyware]]></category>
		<category domain="http://updates.zdnet.com/tags/spyware%252c+adware+%2526+malware.html"><![CDATA[Spyware, Adware & Malware]]></category>
		<category domain="http://updates.zdnet.com/tags/cyberthreats.html"><![CDATA[Cyberthreats]]></category>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[Security]]></category>
	</item>
	<item>
		<title><![CDATA[Request Tracker 3.1 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=711733]]></link>
		<description><![CDATA[Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks of any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Mon, 21 Feb 2005 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://updates.zdnet.com/tags/cyberniche+software.html"><![CDATA[CyberNiche Software]]></category>
		<category domain="http://updates.zdnet.com/tags/help+desk.html"><![CDATA[Help Desk]]></category>
		<category domain="http://updates.zdnet.com/tags/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/databases.html"><![CDATA[Databases]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/data+management.html"><![CDATA[Data Management]]></category>
	</item>
	<item>
		<title><![CDATA[Microsoft Windows 2000 Advanced Server Patch: URL Scan Security Tool Update (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=417989]]></link>
		<description><![CDATA[URLScan screens all incoming requests to an IIS web server, and only allows ones to pass that comply with a ruleset created by the administrator. This significantly improves the security of the server by helping ensure that it only responds to valid requests.  The tool allows the administrator to...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 11 Sep 2001 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/administrator.html"><![CDATA[Administrator]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows+2000+advanced+server.html"><![CDATA[Microsoft Windows 2000 Advanced Server]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/tool.html"><![CDATA[Tool]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+iis+server.html"><![CDATA[Microsoft IIS Server]]></category>
		<category domain="http://updates.zdnet.com/tags/security+tool.html"><![CDATA[Security Tool]]></category>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://updates.zdnet.com/tags/default+ruleset.html"><![CDATA[Default Ruleset]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows+2000.html"><![CDATA[Microsoft Windows 2000]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://updates.zdnet.com/tags/servers.html"><![CDATA[Servers]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
	</item>
	<item>
		<title><![CDATA[GTF Utility 1.0b2 (Mac)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=400173]]></link>
		<description><![CDATA[Two app system, one for reciving a URL request and one for sending the URL request. The app reciving a URL request, takes that request and tells Microsoft Internet Explorer to goto the given URL. The App sending the request, is used to tell the remote app the URL Internet...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 29 Aug 2000 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/apple+macintosh.html"><![CDATA[Apple Macintosh]]></category>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://updates.zdnet.com/tags/j3d.html"><![CDATA[J3D]]></category>
		<category domain="http://updates.zdnet.com/tags/web+browsers.html"><![CDATA[Web Browsers]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
	</item>
	<item>
		<title><![CDATA[Scribbler 1.0 (Mac)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=401667]]></link>
		<description><![CDATA[Scribbler allows you and a co-worker/friend to share one drawing surface between you, allowing for colaborations and exchanging of ideas in real time. Future versions will be developed based on requests for features made by users.]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Fri, 25 Aug 2000 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/apple+macintosh.html"><![CDATA[Apple Macintosh]]></category>
		<category domain="http://updates.zdnet.com/tags/request.html"><![CDATA[Request]]></category>
		<category domain="http://updates.zdnet.com/tags/flaming+cow+llc.html"><![CDATA[Flaming Cow LLC]]></category>
		<category domain="http://updates.zdnet.com/tags/scribbler.html"><![CDATA[Scribbler]]></category>
		<category domain="http://updates.zdnet.com/tags/desktops.html"><![CDATA[Desktops]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
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