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- RT: Request Tracker, Part 1
- There are a number of options available for helpdesk/ticketing systems, and they range in price and complexity from free and very simple to extremely expensive and involved. Some popular options include Remedy, Clarify, Quantum, and Request Tracker RT. The author's preference leans towards RT, coming in at free and extremely...
- Tags: Sun Microsystems Inc., Request Tracker, Web Servers, Channel Management, Open Source, Databases, Internet, Marketing, Enterprise Software, Software, Data Management
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Additional Resources
- Enpronomics SOS Tracker (Mobile)
- Enpronomics SOS Tracker Getting into an emergency doesnt happen every day.but what if it happenedare you ready for it? Will it be a car accident, an aggressor or a sudden medical issue? May be you are an adventurer or a frequent traveler who may get into unexpected situations; Or you...
- Tags: Mobile, SMS, Location, Enpronomics Solutions, GPS, Text Messaging/SMS/MMS, Telephony, Handhelds, Cellular Phones, Consumer Electronics, Personal Technology, Online Communications, Networking, Hardware
- Software downloads 2009-04-16
- Leaf Pinpoint Mobile (7-Day Trial) (Mobile)
- Leaf Pinpoint MobileFor a free trial license key visit Pinpoint Home (www.leafpinpoint.net) orRequest by email With Leaf Pinpoint on your Windows Mobile phone, it has never been easier to find or be found. No more asking ... Where are you? or Where is it?. Simply find whatever it is on...
- Tags: Mobile, Friend, Leaf Pinpoint Mobile, Text Messaging/SMS/MMS, Telephony, Asset Management, E-mail, Advertising & Promotion, Cellular Phones, Consumer Electronics, Personal Technology, Online Communications, Networking, Operational Planning, Business Operations, Marketing
- Software downloads 2009-02-12
- Leaf Pinpoint Mobile (Mobile)
- Leaf Pinpoint MobileFor a free trial license key visit Pinpoint Home (www.leafpinpoint.net) or Request by email With Leaf Pinpoint on your Windows Mobile phone, it has never been easier to find or be found. No more asking ... Where are you? or Where is it?. Simply find whatever it is...
- Tags: Mobile, Friend, Leaf Pinpoint Mobile, Text Messaging/SMS/MMS, Telephony, Asset Management, E-mail, Advertising & Promotion, Cellular Phones, Consumer Electronics, Personal Technology, Online Communications, Networking, Operational Planning, Business Operations, Marketing
- Software downloads 2009-02-10
- BREAKING: Apple 'suing' wired for tutorial on 'Hackintosh' netbook tutorial, author says
- UPDATE 3:00 PM EST: Just got off the phone with Evan Hansen, editor-in-chief at Wired.com, and he said the following for the record: "We made a determination that the video...we're more comfortable taking down the video." Hansen also said that Wired tries "to default to the...
- Tags: Wired Inc., Apple Inc., Video, Netbook, Corporate Communications, Netbooks, Nettops & MIDs, Marketing, Hardware, Andrew Nusca
- Blog posts 2009-01-14
- uTorrent silently patches critical vulnerability
- uTorrent silently patches critical vulnerabilityWow, 2 years old?And this is the first anyone is hearing about it. The first time I am personally hearing about it, anyway. I expect if this flaw was being exploited, then there would have been a patch much sooner.1.8 final is already out.Btw, 1.8 final...
- Tags: Patches, SECURITY, patch management
- Discussion threads 2008-08-19
- What are you using for a helpdesk application?
- What are you using for a helpdesk application?What are you using for a helpdesk application?We use an application called Wonderdesk. It is web based, its not too bad, but the search feature for old helpdesk tickets kind of sucks in that it won't display all the search queries or you...
- Tags: Call centers, help desk, helpdesk application
- Discussion threads 2008-08-05
- iPhone gas application roundup
- On 18 June 2008 I published my iPhone app wishlist and I'm happy that most of my most requested applications have been released (Thank you Texas Hold'Em!). Two my most request applications dealt with fuel, specifically a fuel economy tracker and a cheap gas finder. Several iterations...
- Tags: 3G, AccuFuel, Cellular Phones, Consumer Electronics, Finance, Gas Finder, GPS, Handhelds, Hardware, jason D. O'Grady, Managerial Accounting, MPG, Personal Technology, Roi/Tco, Vehicle, Apple iPhone
- Blog posts 2008-07-25
- P4P: faster, smarter P2P
- The P4P working group demo'd higher P2P download speeds with 1/6th the inter-metro hops that soak up expensive, long-distance network bandwidth. P4P is designed to enable better ISP and P2P coexistence with a win/win solution: better performance for users and less network overhead for the ISP. P4P...
- Tags: Network, Comcast Corp., P2P, Internet Service Provider, P4P, pTracker, Peer To Peer (P2P), Internet Service Providers (ISPs), Networking, Internet, Robin Harris
- Blog posts 2008-03-16
- CHV Entire-Bundle 06/2006 (Mac)
- The CHV Entire-Bundle is a professional plugin collection of 118 plugins for Final Cut Pro and 136 plugins for Final Cut Express. It includes plugins to reduce noise, eliminate dropouts, morph video, generate 3D-effects, create enhanced bezier garbage mattes, generate professional credit-rolls, apply "old film-look" effects and way more. All...
- Tags: Apple Macintosh, Plug-in, CHV Entire-Bundle
- Software downloads 2006-06-09
- MileageByTallEric: Updated! 1.01 (Mobile)
- A small, simple, quick, full featured Mileage tracker with 5 way navigator support and memo export for keeping track of reports on your desktop. Enhanced for PalmOne Treo 600 & 650! A TallEric application... TallEric.comKeeping up with your mileage has never been this easy. This essential palm application gives you...
- Tags: Mobile, Palm Inc., Palm Treo, Eric Buess, E-mail, Smart Phones, Cellular Phones, Handhelds, Web Site Development, Online Communications, Consumer Electronics, Personal Technology, Hardware, Internet
- Software downloads 2005-06-13
- Request Tracker 3.1 (Windows)
- Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks of any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time...
- Tags: Request, CyberNiche Software, Help Desk, Call Centers, Microsoft Windows, Customer Relationship Management (CRM), Databases, It Operations, Operating Systems, Software, Enterprise Software, Data Management
- Software downloads 2005-02-21
- Wal-Mart debuts $498 Linux laptop
- Wal-Mart debuts $498 Linux laptopToo CoolI'll have to look into this one.Now Microsoft is TOAST!The Redmond twits are finished now. YES!!!:-)If anyone has the ability affect change in consumerbehavior, it is wal-mart. They appeal to the masses. This one move by open source that will trully have an...
- Tags: Operating systems, UNIX, OPEN SOURCE, Notebooks, Now Microsoft, Linux, Wal-Mart Stores Inc., software, Microsoft Windows, laptop computer
- Discussion threads 2004-12-20
- Freq. X 1.1 (Mac)
- This program counts the number of each letter in a given block of text. It allows you to import text or type directely into the program. It gives the results in a table that can be saved for future reference. It is a great utility for doing things such as...
- Tags: Apple Macintosh, Utility, Positron Software, Desktops, Hardware
- Software downloads 2002-03-24
- Freq. 1.0 (Windows)
- This program counts the number of each letter in a given block of text. It allows you to import text or type directely into the program. It gives the results in a table that can be saved for future reference. It is a great utility for doing things such as...
- Tags: Utility, Positron Software, Microsoft Windows, Operating Systems, Software
- Software downloads 2002-03-21
- MileageLog 6.0 (Mobile)
- Easy to UseEasily track mileage. Convenient and simple to use. Enter date, description, miles and MileageLog calculates the running total. Very handy program!Flexible and FunctionalView all records at once with ability to delete, edit or add records at any time. Features pop-up date selector Transfer files to Excel/Microsoft WorksPrint your...
- Tags: Developer, Mobile, TrajectoryLabs.com, Microsoft Windows, Microsoft Excel, Operating Systems, Software, Microsoft Office, Office Suites
- Software downloads 2002-02-02
- RT: Request Tracker, Part 2
- In part one of this series, the author gave an overview of Request Tracker RT, and installed all of the dependencies and RT itself from a bare Solaris 9 OS install. At that point, the author still didn't have a functioning RT installation since the author hadn't done any configuration....
- Tags: Sun Microsystems Inc., Author, Sun Solaris, Operating Systems, UNIX, Servers, Software, Hardware
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