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ZDNet Resources
- Adding Value Through Automation: The Evolution of Remote Infrastructure Management
- Remote Infrastructure Management RIM is not a new concept, but it's one that is transforming from basic labor arbitrage into something far more significant for business. Initially, this type of solution was deployed primarily to reduce costs. Today, that focus has shifted. In this just-in-time, 24x7 world, the costs related...
- Tags: Affiliated Computer Services Inc., Infrastructure Management, Automation, Remote Infrastructure Management, Quality, It Services, It Management, Financial Services, Business Operations, It service Management
- White papers 2009-02-23
Additional Resources
- 10 ways to evaluate your IT management software
- Does your helpdesk work for you or do you work for your helpdesk? Saar Bitner of SysAid Technologies tells how to manage you IT management software. Commentary - Choosing the right IT management software solution is a strategic decision that requires the careful planning and consideration of every IT...
- Tags: IT Administration, Information Technology, Software Solution, Tools & Techniques, Strategy, Management, IT management, software, Saar Bitner SysAid Technologies, Special to ZDNet, Saar Bitner SysAid Technologies, Special to ZDNet
- News items 2009-11-05
- School District Virtualizes Aging Servers, Saves $200,000
- Based in Louisville, Jefferson County Public Schools is the largest school district in the state of Kentucky. Operating in an economic downturn, the district felt pressure to reduce costs without affecting classroom learning. The IT department responded by looking for a solution to contain server sprawl, standardize a disparate server...
- Tags: Information Technology, School District, IT Staff, Data Centers, Strategy, Servers, Storage, Hardware, Data Management, Management
- Case studies 2009-10-16
- Dell talks Self-Service IT at Openworld [video]
- At the Oracle OpenWorld conference in San Francisco, Dell chairman and CEO Michael Dell took to the stage to talk about the new strategies that the company is embarking on to help enterprises save money, energy and resources with Dell products and services. In this video clip, Dell talks about...
- Tags: Dell Computer Corp., Information Technology, Video, Corporate Communications, It Services, It Management, Marketing, It service Management, Sam Diaz
- Blog posts 2009-10-13
- Sidekick outage says more about the future of 'Pink' than Microsoft's cloud
- This isn't about any service.This is about Microsoft in general. It brings up the question of whether they can manage a server environment. It doesn't matter what that environment is. Preservation of data is always job one. And this is the job where the failure occurred. So Pink, Azure, cloud,...
- Tags: Recruitment & Selection, Mary-Jo, Microsoft Corp., Azure, job, Pink, IT administration
- Discussion threads 2009-10-13
- Invent Upshot Standard 1.0.0.57 (Windows)
- Invent Upshot is a new, innovative, feature rich, low TCO and agent-less remote in-depth hardware and software inventory tool that can manage a single PC to several home and corporate networks hard wired or wireless. This software is not just another inventory solution. It is different from the competition: While...
- Tags: Software, Network, UpShot, Microsoft Windows, Aplixio, Productivity, Tools & Techniques, Networking, Management
- Software downloads 2009-09-20
- Microsoft lover Citrix as heroine of the open source cloud
- Nobody "walked" from VMworld - that's a mythNeither Citrix nor Microsoft "walked" from VMworld. Citrix is there exhibiting and drawing crowds that overwhelm the puny 10x10 booth to which VMware has restricted it, and despite not being allowed speaking slots on the main program, are speaking in Intel's and AMD's...
- Tags: Citrix Systems Inc., Microsoft-lover, open source, Microsoft Corp.
- Discussion threads 2009-09-01
- How desktop virtualization will end IT client hardware maintenance (and kill off Best Buy's Geek Squad)
- In one fell swoop, John Whaley might end IT client hardware maintenance. And he might kill off the Geek Squad, too. Whaley, the chief technical officer of desktop virtualization company MokaFive, says desktop virtualization is becoming more widely adopted in...
- Tags: Best Buy Co. Inc., Information Technology, Environment, Server, MokaFive, JW, Management Cost, Desktop Virtualization, Virtualization, Desktops, Hardware, Andrew Nusca
- Blog posts 2009-08-28
- Video Case Study - Top Marks for Remote Management
- When the Green School, a west London specialist science school, implemented a new desktop infrastructure it expected the latest vPro technology to make a difference. But it hadn't realised quite how much time, management and power the Intel technology would save.
- Tags: Video, Intel Corp., Desktops, Corporate Communications, Hardware, Marketing
- White papers 2009-08-28
- Cisco IT pro publishes techniques on "growing" a green data center new book on
- There's a new book out this month from Cisco IT architect Douglas Alger called "Grow a Green Data Center." (The book is published by Cisco Press, which is a technology imprint of Pearson Education.) The author says the book is a compilation of best practices and techniques for optimizing...
- Tags: Technique, Data Center, Information Technology, Cisco Systems Inc., Cisco IT Pro, Data Centers, Storage, Hardware, Data Management, Heather Clancy
- Blog posts 2009-08-14
- News to know: Clearwire; Google Caffeine; innovation; Office and Nokia; VMWare; Windows 7
- Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Larry Dignan: Clearwire bets on fourth quarter WiMax tipping point Garett Rogers: Google to Caffeinate search results ...
- Tags: Innovation, Google Inc., Larry Dignan, Google Android, Nokia Corp., Clearwire Corp., Andrew Nusca, Mary Jo Foley, Microsoft Windows, VMware Inc., Matthew Miller, Adrian Kingsley-Hughes, Sam Diaz, Microsoft Windows 7, Mobile Operating Systems, Data Centers, Smart Phones, Virtualization, Microsoft Office, Storage, Hardware, Data Management, Consumer Electronics, Personal Technology, Office Suites, Software
- Blog posts 2009-08-12
- Foundation of our green future
- I recently got to speak with Steve Vassallo, an exec at Foundation Capital. They're an investment firm firmly in the greentech camp. They've been in the VC business for 14 years. They don't just talk the talk, Foundation's putting their money where the matter is. The firm's...
- Tags: Foundation Capital, Florida Power & Light, Construction, Strategy, Management, Harry Fuller
- Blog posts 2009-08-10
- BriefingsDirect analysts debate the 'imminent death' of enterprise IT as cloud models ascend
- who's going to maintain the workstationsyeah it's a cloud system, but the hardware at the desk still needs to be maintained. Waiting for your 3rd party IT people could waste valuable time in the office.RE: BriefingsDirect analysts debate the 'imminent death' of enterprise IT as cloud models ascendI think...
- Tags: Thin clients, cloud computing, thin client, imminent death, enterprise-IT, Briefingsdirect
- Discussion threads 2009-08-10
- The Cure for the Overloaded Data Center - Leveraging Assets in Dual Data Centers for SAP Environments
- The attendee of this webcast will learn how to relieve these pressures and gain more productivity from the EMC infrastructure by improving refreshes of the SAP environment for non-production activities via point-n-click replica management with EMC Replication Manager, TimeFinder, and SRDF. The attendee will see a demonstration showing how SAP...
- Tags: Data Center, Assets Inc., SAP AG, Environments Inc., EMC Corp., Data Centers, Storage, Hardware, Data Management
- Webcasts 2009-07-22
- Maximize the Benefits of Virtualization With Optimized VMware Backup
- The attendee of this webcast will discover technologies that can optimize the data protection environment. This webcast will show how EMC Avamar source-based data deduplication solves the challenges associated with traditional backup software, enabling fast, efficient, and secure backup and recovery for remote offices in the VMware infrastructure. The attendee...
- Tags: Virtualization, Benefit, VMware Inc., EMC Corp., Backups, Storage, Hardware
- Webcasts 2009-07-15
- Windows Search for XP (32-bit) 4.0 (Windows)
- Windows Search provides an easy and comprehensive solution for finding and organizing the content you care about, whether it's on your PC, in an e-mail message or attachment, on a remote file share,or on the Web.With Windows Search,simply type a search term and results quickly appear--including information within e-mail messages...
- Tags: 32-bit, Microsoft Windows XP, Search Technology, e-Mail Message, Windows Search, Microsoft Windows, E-mail, Search, Operating Systems, Software, Online Communications
- Software downloads 2009-07-10
- Updating Your Technology Knowledge of Microsoft Windows XP to Windows 7 Beta
- View Available Dates and LocationsIn this three-day instructor-led course for experienced Windows XP users, you will gain the knowledge and skills to work with the new technologies in Windows Vista and Windows 7 Beta. This course incorporates material from the Official Microsoft Learning Product 6291: Updating...
- Tags: Network, Knowledge, Microsoft Windows XP, Microsoft Corp., Beta, Microsoft Windows 7, Microsoft Windows, Operating Systems, Software
- Training 2009-07-01
- Helping corporations leverage the Web, using open source and the cloud
- What do open source and cloud computing have in common? For Navid Safabakhsh, principal at San Francisco and Philadelphia-based interactive web development agency Freshout, it's that both technologies are low-cost, high-yield solutions to help corporations leverage the customer data they collect on the Web. ...
- Tags: Web, Service, Channel Management, Open Source, Marketing, Andrew Nusca
- Blog posts 2009-06-30
- MokaFive launches version 2 of its MokaFive Suite
- Desktop virtualization (the combination of access virtualization, application virtualization and/or processing virtualization for client-side deployment) has not gotten the intense industry attention that its cousin, server virtualization, has and yet, a number of suppliers have pegged their hopes and dreams to that nascent market. MokaFive is one of those suppliers....
- Tags: Desktop Management, MokaFive, MokaFive Suite, Desktop Management Cost, Desktops, Desktop Virtualization, Virtualization, Hardware, Dan Kusnetzky
- Blog posts 2009-06-25
- Dell bolsters virtualization, data center portfolio
- Dell on Wednesday said it has revamped its enterprise portfolio with data center and virtualization services, new configurations and a new PowerEdge server and EqualLogic storage array. The lineup, designed for high performance computing and virtualized data centers, includes the following: Pre-configured infrastructure that...
- Tags: Dell Computer Corp., Data Center, EqualLogic, Small-to-medium-sized Business Configuration, Data Centers, Cloud Computing, Virtualization, Storage Management, Utility Computing, Storage, Servers, Hardware, Data Management, Larry Dignan
- Blog posts 2009-06-17
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