Sponsored White Papers, Webcasts, and Downloads
ZDNet Resources
- Podcast: Bomgar believes appliance-based remote control beats software or SaaS solutions hands down
- During this podcast, Bill Detwiler speaks with Joel Bomgar about his company's appliance-based remote support solution--the Bomgar Box. Bomgar explains the advantages (easier deployment, better security, lower TCO, increased uptime, client OS flexibility, and more efficient product development) his product has over the competition.You can read more about Bomgar's solutions...
- Tags: Software, Software-as-a-service, Remote Support, Bill Detwiler, Bomgar Box, Remote Administration, Podcasts, Product Development, Software As A Service (SaaS), Internet, Research & Development, Business Operations, Emerging Technologies
- Download resources 2008-07-17
- Weezo (exe)
- Weezo turns your computer into a secure Web server, thus enabling you both to access your PC for personal use, and instantly share your content (photos, music, videos, Web cam, Web TV) with whoever you want. All of this - as Weezo can be extended - can be accessed through...
- Tags: Peer 2 World, Weezo, Remote Administration, Ssl/Tls, Web Servers, TVs, Tv & Home Theater, Open Source, Security, Internet, Personal Technology, Home Entertainment
- Software downloads 2008-07-09
- $34m VC round for Spanish SaaS venture
- One of the largest rounds of VC funding for a SaaS venture this year was closed earlier this month by Barcelona-based NTRglobal, which although little known outside its own market is one of Europe's biggest SaaS players. by Phil Wainewright
- Tags: Software-as-a-service, NTR Global, NTRglobal, Software As A Service (SaaS), Cloud Computing, Remote Administration, Emerging Technologies, Phil Wainewright
- Blog posts 2008-06-30
- LookMyPC (exe)
- LookMyPC is a small, green , but powerful remote support and presentation tool. despite its remote control/desktop share/file transfer/Text Chat functions, tt features with innovative communication speed and secure corp gateway traversal capabilities. This version is the first release on CNET Download.com.
- Tags: Wshuttle Infotech, LookMyPC, Remote Administration, Productivity
- Software downloads 2008-06-06
- Take control of any Windows PC on the Internet with CrossLoop
- In this IT Dojo video, Bill Detwiler demonstrates how easily you can establish a remote connection with CrossLoop. He also shares his personal experience using CrossLoop to support the technically-challenged.
- Tags: PC, Windows PC, Internet, Corporate Communications, Marketing, Remote Administration, Desktops, Microsoft Windows, Hardware, Operating Systems, Software, TechRepublic Inc., Information Technology, it dojo, Strategy, Management, remote desktop, crossloop, remote support, bill detwiler, help desk, VNC, windows
- Videos 2008-05-12
- HelpBeam (exe)
- HelpBeam is a web-based remote support service that provides a simple way for support technicians to quickly resolve online PC support requests through remote access. All the customer must do is visit the HelpBeam web site and download a small application. The support technician can then view, control and transfer...
- Tags: Remote Support, Technician, HelpBeam, Remote Administration, Security
- Software downloads 2008-05-08
- TechNet Edge Series: External Web Application Management Using IIS 7
- In this screencast, MVP Corey Hynes takes us through the new managment service in IIS 7 that addresses the need to delegate remote administration while maintaining the security of your web server. To view the entire video click here.
- Tags: Microsoft IIS 7.0, Web Application, Microsoft TechNet, Microsoft IIS Server, Remote Administration, Web Servers, Corporate Communications, Cloud Computing, Internet, Marketing, Windows Server 2008
- Videos 2008-04-29
- GoToAssist Express (com)
- GoToAssist Express remote support lets you view and control your customer's computer online, so you can use your expertise to fix the problem yourself. Resolve the issue in real time, keep your customer satisfied, and move on to the next task. The end result: improved call resolution times, lower support...
- Tags: Citrix Systems Inc., Remote Administration, Productivity
- Software downloads 2008-04-25
- Spy Emergency 2008 (exe)
- Spy Emergency is an antispyware, antimalware, antispam software that quickly and securely removes spyware and other Internet infections, including spyware, adware, malware, home-page hijackers, remote administration tools, dialers, and keyloggers. Version 5.0.195 includes extended behavioral heuristic scanning, Lowlevel Anti-rootkit Protection, Site Identity Verifier, Built-in proactive resident shield protection with dynamic...
- Tags: NETGATE Technologies, Spy Emergency, Remote Administration, Spyware, Adware & Malware, Spyware, Internet, Cyberthreats, Viruses And Worms, Security
- Software downloads 2008-04-03
- The Strategic Role of IT Culture in Business Performance
- The role of IT is evolving. Once viewed as simply a support to the business, IT is now properly seen as key to business success. For IT to succeed in its new role, it is critical for IT culture to be aligned with the strategy and goals of the rest...
- Tags: Performance, Information Technology, Strategy, Remote Administration, Management
- Webcasts 2008-04-02
- BulkRemoteAdmin (exe)
- BulkRemoteAdmin is a remote administration tool that enables you to manage an unlimited number of computers inside a local network simultaneously. Using BulkRemoteAdmin, you can integrate, install and patch software on several computers, configure system modules such as registry, services, system variables, and much more. All that the system administrator...
- Tags: Computer, SYTVision, BulkRemoteAdmin, Productivity, Remote Administration
- Software downloads 2008-03-20
- OneClick (zip)
- OneClick allows you to create customized auto-reconnecting remote support customer modules that allow you to see and operate the remote computer in real-time over an encrypted connection, type commands, control the mouse, transfer files, reboot into safe mode, run as a system service to allow logon/logoff. The optional web based...
- Tags: Module, Remote Support, OneClick, Remote Administration, Productivity
- Software downloads 2008-02-11
- A+ Certification Prep Course
- View Available Dates and LocationsCompTIA's A+ certification is the industry standard for validating the foundational skills needed by today's computer support professionals. This international vendor-neutral certification requires that you pass a minimum of two exams: the required CompTIA A+ Essentials Exam and one of three specialized ...
- Tags: Global Knowledge Network Inc., Skill, Schaumburg, A+ Certification, Productivity, Remote Administration
- Training 2008-02-01
- AfterLogic XMail Server Windows Edition (exe)
- AfterLogic XMail Server is a free open source e-mail server available for Windows and Linux platforms. Supports ESMTP, TLS/SSL secure connections, SMTP authentication, account and domain aliasing, anti-spam features (IP-based and e-mail address based),mailing lists, logging, remote administration, Finger protocol, filters, custom mail processing, simultaneous multi-user access to a POP3...
- Tags: Anti-spam, AfterLogic XMail Server, E-mail, Microsoft Windows, Ssl/Tls, Remote Administration, Spam, Security, Viruses And Worms, Open Source, Online Communications, Operating Systems, Software, Spam And Phishing
- Software downloads 2008-01-21
- DualDesk (zip)
- DualDesk lets you remotely support a PC anywhere on the Internet through firewalls in less than 5 seconds without your customer configuring any ports or routers. Provide full ad-hoc on-demand remote control help desk services, transfer files, chat, re-boot & auto-reconnect and control a remote user's workstation in real-time without...
- Tags: On-demand, Remote Support, Remote Administration, Help Desk, Call Centers, It Operations
- Software downloads 2008-01-15
- GoverLAN (exe)
- Take over your remote machines and users with the Goverlan Remote Administration Suite. Goverlan doesn't require pre-installing any software on your remote machines. The Goverlan suite includes: Goverlan Management Console (provides domain account administration and real-time support, diagnostics and management of users and machines), Goverlan Scope Actions (provides enterprise level...
- Tags: PJ Technologies, Desktop Management, Goverlan Suite, Goverlan Command Line, Desktops, Remote Administration, Hardware
- Software downloads 2008-01-04
- Engineering Firm Simplifies Management, Increases Productivity With Server Solution
- Tonkin & Taylor provides engineering, design, and consulting services. The organization needed to better manage security for its remote data centers. It also needed to improve the time-consuming file replication and backup process at these remote sites. Tonkin & Taylor deployed the Windows Server 2008 Enterprise operating system in October...
- Tags: Server, Microsoft Corp., Management, Remote Administration, Microsoft Windows Server 2008, Data Centers, Engineering, Microsoft Windows, Operating Systems, Software, Storage, Hardware, Data Management
- Case studies 2008-01-01
- Remote Support has never been so easy! Try WebEx free today!
- With WebEx Remote Support, it's easy to stay in control--working right from your desk to minimize technology-driven downtime while maximizing help desk productivity. You have the power to launch support sessions right from your desk, deliver real-time IT support to employees any time, anywhere, and provide immediate fixes without the...
- Tags: WebEx Communications Inc., Remote Support, Remote Administration, Help Desk, It Operations
- Resource centers 2008-01-01
- ShowMyPC Collaboration (exe)
- ShowMyPC is a Community for Remote Support providers. Providing tools for Instant Support to Service Providers and Users. The tools on this site are meant for Online collaboration, Desktop Sharing and Remote PC access, as an alternative to subscription based sites like WebEx or Gotomypc. Version 2900 adds ability to...
- Tags: Tool, ShowMyPC Collaboration, Remote Administration, Productivity, Business Services
- Software downloads 2007-12-18
- MacScan (dmg)
- MacScan will find, isolate, and remove spyware, keystroke loggers, and trojan horses as well as detect whether remote administration applications have been installed on a computer. The blacklisted cookie scanner allows you to audit your computer for blacklisted cookies to be removed.By scanning files received as E-mail attachments or downloaded...
- Tags: Software, Computer, MacScan, Cookie Scanner, Spyware, Spyware, Adware & Malware, Cyberthreats, Remote Administration, Productivity, Viruses And Worms, Security
- Software downloads 2007-12-04
White Papers and Webcasts