Sponsored White Papers, Webcasts, and Downloads
ZDNet Resources
- Cuba Server for Remedy (Avaya TSAPI) 1.3.2.4 (Windows)
- Connect your phone system to your Remedy application with Cuba - the only off-the-shelf CTI software with full integration to Remedy, available in the world today. Enjoy feature rich CTI on a single user license, test it with your telecoms system and adjust the integration settings to suit your business....
- Tags: Computer Telephony Integration, Microsoft Windows, Avaya Inc., Remedy Corp., Itel Office Software, Telephony, Telecom & Utilities, Networking
- Software downloads 2009-07-16
- Cuba Server for Remedy (TAPI) 1.3.2.4 (Windows)
- Connect your phone system to your Remedy application with Cuba - the only off-the-shelf CTI software with full integration to Remedy, available in the world today. Enjoy feature rich CTI on a single user license, test it with your telecoms system and adjust the integration settings to suit your business....
- Tags: Service Desk, Computer Telephony Integration, Server Configuration, TAPI, Microsoft Windows, Remedy Corp., Itel Office Software, Telephony, It Services, Networking
- Software downloads 2009-07-16
- What's New in BMC Remedy Service Desk 7.5
- The attendee of this webcast will learn how to take the service desk to the next level and provide added value to the business using ITIL best practice processes. This webcast gives a demo of what's new in the latest release of BMC Remedy Service Desk 7.5 and the attendee...
- Tags: Service Desk, BMC Software Inc., Remedy Corp., It Management, It service Management
- Webcasts 2009-05-13
- What's New in BMC Remedy Asset Management 7.5
- Reduce the total software license costs by 10 percent or more and lower compliance risk with BMC Remedy Asset Management. This webcast will focus on new capabilities in BMC Remedy Asset Management 7.5 including significant advancements in Software License Management that improve the flexibility and ease of tracking license inventory,...
- Tags: BMC Software Inc., Remedy Corp., It Management, It service Management
- Webcasts 2009-05-06
- Cuba for Remedy (Client) 1.3.2 (Windows)
- Connect your phone system to your Remedy application with Cuba - the only off-the-shelf CTI software with full integration to Remedy, available in the world today. The Cuba client communicates directly with a PBX telephone system via TAPI, CSTA, ASAI or a proprietary interface. Cuba delivers feature rich CTI such...
- Tags: Cuba, Microsoft Windows, Remedy Corp., Itel Office Software, Telephony, Interactive Voice Response (IVR), Telecom & Utilities, Networking
- Software downloads 2009-04-29
- What's New in BMC Remedy Change Management 7.5
- Experts agree that people and process failures cause 80 percent of downtime. The attendee of this webcast will learn about new functionality in Release Management, Change Impact Analysis and Collision Detection. The attendee will hear how customers achieved 20-40 percent gains in efficiency, accuracy, and service quality by reducing the...
- Tags: BMC Software Inc., Remedy Corp., It Management, It service Management
- Webcasts 2009-04-29
- See What's New in BMC Remedy Change Management in 7.5
- The attendee of this webcast will see what new features and functions are in BMC Remedy Change Management 7.5. From new functionality in Release Management, Change Impact Analysis and Collision Detection, the attendee will learn how this will help make the job easier and bring value to the organization. The...
- Tags: BMC Software Inc., Change Management, Remedy Corp., It Management, It service Management
- Webcasts 2009-04-22
- Making the Move to BMC Remedy IT Service Management 7.5
- The new version contains major user-interface enhancements and new capabilities that will increase productivity, improve prioritization, and reduce errors. The attendee will hear the best approach for planning, executing, and upgrading from BMC Remedy IT Service Management versions 5, 6, or 7 to version 7.5.
- Tags: BMC Software Inc., Remedy Corp., It Management, It service Management
- Webcasts 2009-04-08
- Accelerate Implementation of BMC Remedy ITSM and ITIL Best Practices
- The presenter of this webcast will detail why BMC's Service Management Process Model is critical to a successful rollout of ITIL processes such as incident and change management, and how simplified services engagements to implement best practices can reduce implementation time and risk.
- Tags: BMC Software Inc., Remedy Corp., ITIL, It Management, It Services, It service Management
- Webcasts 2008-09-17
- Vyom Labs Case Study: One of the Largest Banks in UAE
- BMC Remedy ITSM7 is a single integrated suite of products consisting of Service Desk, Change Management, SLM and Asset Management. In the bank's environment of ITSM6, high customisations are done to meet the banks requirements and several bespoke applications are developed for other purposes. The aim is to use BMC...
- Tags: Service Desk, Bank, BMC Software Inc., Remedy Corp., Vyom Labs, Change Management, Service Level Management, It Services, Financial Services, It Management, Tools & Techniques, Management, It Operations, It service Management
- Case studies 2008-09-15
- Vyom Labs Case Study: A Fortune 500 Company
- Company want to streamline the helpdesk process using a bespoke application developed on top of ARS which will provide functionality comparable to that of ITSM Service desk. Various addition features like email engine integration, crystal report integration and post deployment support etc. are expected as well. Vyom Labs handled the...
- Tags: Remedy Corp., Integration, Vyom Labs, E-mail, Help Desk, Service Level Management, Software Development, Call Centers, Online Communications, It Operations, It service Management, Software/Web Development
- Case studies 2008-09-15
- Vyom Test Edge for BMC Remedy Datasheet
- Software testing is a complex process involving the development and execution of thousands of tests. Often tests are required for multiple hardware platforms, multiple configurations (computers, operating systems, and browsers) and software versions. Managing all aspects of the testing process can be time-consuming and difficult. Vyom Test Edge for BMC...
- Tags: BMC Software Inc., Remedy Corp., Vyom Labs, It Management, It service Management
- White papers 2008-08-10
- BMC Remedy Asset Management
- The complexity and changes in today's distributed IT environments make it difficult to manage the costs, compliance, and operational requirements of IT assets. BMC Remedy Asset Management helps to lower IT costs, manage compliance, and improve the return on capital with an operational approach to lifecycle, inventory, contract, and cost...
- Tags: BMC Software Inc., Information Technology, Asset Management, Remedy Corp., ITIL, It Management, Strategy, It Services, It service Management, Management
- Webcasts 2008-06-25
- The Regence Group Provides Information to 6,000 Users With BMC Remedy Knowledge Management
- The Regence Group is the Pacific Northwest's largest affiliation of health care plans. The Group needed an easy-to-implement knowledge management solution that had faster and easier searches, and was easy to use for all types of users. The Regence Group deployed BMC systems for its solution and implemented BMC Remedy...
- Tags: BMC Software Inc., Remedy Corp., Regence Group, Knowledge Management, Business Intelligence, It Management, Strategy, Enterprise Software, Software, Data Management, It service Management, Management
- Case studies 2008-05-01
- Vodafone Turns to the BMC Remedy IT Service Management Suite to Streamline Its Service Support Infrastructure
- Vodafone was awarded the third Australian mobile telecommunications carrier license in December 1992. Vodafone wanted a solution suite to manage companywide incident management and change management workflow, as well as associated service levels and assets. Vodafone turned to the BMC Remedy IT Service Management Suite to help it identify and...
- Tags: BMC Software Inc., Service Management, Vodafone Group Plc., Streamline, Remedy Corp., Change Management, It Management, Tools & Techniques, Management, It service Management
- Case studies 2008-03-01
- BMC Remedy IT Service Management Suite Rings in Service Improvements
- Telkomsel is the leading operator of cellular telecommunications services in Indonesia. Telkomsel wanted an IT service management solution based on IT Infrastructure Library ITIL best practices to provide a platform for improved customer service. The company deployed BMC software for its solution and implemented BMC Remedy IT Service Management Suite...
- Tags: BMC Software Inc., Service Management, Remedy Corp., Telkomsel, It Management, ITIL, It service Management, It Services
- Case studies 2008-03-01
- FREE Hangover Remedy - Acupressure Guide For Relieving Hangovers (Mobile)
- Acupressure is an effective way to relieve painful sensation associated with hangover. This free guide by Aaron Stein, PhD, is based on over 5,000 years of Chinese practice of self-acupressure.Features- Step-by-step guide to relieving wrist and hand pain. - Every step explains point location, direction of force, and duration of...
- Tags: Hangover, Mobile, Biology, Remedy Corp., Desktop Computer, MobileReference, Acupressure, Endorphin, Handhelds, Desktops, Hardware
- Software downloads 2007-08-22
- FREE Hangover Remedy - Acupressure Guide For Relieving Hangover (Mobile)
- Acupressure is an effective way to relieve painful sensation associated with hangover. This free guide by Aaron Stein, PhD, is based on over 5,000 years of Chinese practice of self-acupressure.Features- Step-by-step guide to relieving wrist and hand pain. - Every step explains point location, direction of force, and duration of...
- Tags: Hangover, Mobile, Biology, Remedy Corp., Desktop Computer, MobileReference, Acupressure, Endorphin, Handhelds, Desktops, Hardware
- Software downloads 2007-08-22
- Acne Remedy 1 (Windows)
- Free acne remedy ebook. Get your free short article on treating acne at home. It gives basic acne remedy solutions and other information relating to acne. Download your free ebook today and remember to have an active Internet connection when viewing my ebook.
- Tags: Microsoft Windows, Remedy Corp., Jay, E-books, Personal Technology
- Software downloads 2007-03-05
- is:energy Provides Complete IT Services Solution With BMC Remedy
- is:energy GmbH is one of Germany's leading complete IT service suppliers for the energy industry. The company wanted to implement an integrated incident, order, and asset management system. After searching for several vendors is:energy deployed BMC systems for its solution and implemented BMC Remedy Action Request System to meet their...
- Tags: BMC Software Inc., IT Services, Information Technology, Remedy Corp., Is:energy, It Management, Asset Management, It service Management, Operational Planning, Business Operations
- Case studies 2006-10-01
White Papers and Webcasts
