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- Abraham Harrison Manages a Successful Virtual Business Using Google Apps Premier Edition
- Abraham Harrison specializes in everything from blogger outreach to influencer identification, brand protection and social media consulting for clients like Friendster, Deutsche Telekom and T. Rowe Price. When it comes to running its own business, Abraham Harrison remains true to its Internet-centric roots. Besides the two founders, the team consists...
- Case studies 2007-09-05
- Customer Relationship Marketing Vendor Delivers Next-Generation Web Solution
- Got Corporation provides a set of e-mail and marketing automation tools and services that meet a wide variety of industry needs. With its range of self-serve tools and advanced e-mail marketing programs, Got gives customers individual solutions. Got Corporation's existing Sun/Java/Oracle application was not able to scale to accommodate growth...
- Case studies
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- Skype plays footsie with open source
- Where to for SkypeIt's always tough to predict where something will end up in the future. Those unexpected little surprises tend to throw things off a bit. I think what Skype is trying to do is expand into a growing market, namely the Linux market. To do...
- Discussion threads 2009-11-04
- Gartner Magic Quadrant lawsuit: Sour grapes or real gripes?
- They should join the IIARMichael,Nice post, I agree with your analysis. As a bottom line, I think they should be more professional with their AR programme, maybe join the IIAR [u]http://www.analystrelations.org[/u] to benefit from best practices.See my earlier post on this:http://iiar.wordpress.com/2009/10/21/is-shooting-on-the-referee-productive/Merits of LawsuitWhile Gartner may have its own objectives, I...
- Discussion threads 2009-10-21
- Demand this from software vendors
- I was getting a briefing last week from a software executive. We got to a point in the conversation where the discussion was focusing on existing products. I moved the conversation to a different space, though. If you're getting a pitch from a vendor, you should move the conversation, too!...
- Blog posts 2009-10-20
- 8 reasons I like the Motorola Cliq Android smartphone and 7 reasons I don't
- "Surface" is not a transitive verb.Sheesh.That's incorrect.You'd know that if you ever surfaced your driveway with asphalt.RE: 8 reasons I like the Motorola Cliq Android smartphone and 7 reasons I don'tSo what about someone who is not a social social networking fanatic but likes good access to email and facebook...
- Discussion threads 2009-10-15
- Social Business in Action - Establishing Excellence
- Human interaction is as old as humanity, and nothing beats personal contact. We can learn more from a few seconds of personal contact and get a 'gut feel' about someone or a situation experientially in person than we can from hours of research and remote contact....
- Blog posts 2009-09-21
- How Kanye West influences enterprise social business strategy
- Entertainment personality Kanye West's outburst over the weekend at the MTV Video Music Awards ceremony has implications for the enterprise business world. Jive Software, whose 'SBS' Social Business Software 'frees people to engage in open, natural business conversations and workflows that typically are...
- Blog posts 2009-09-14
- Travel Company Sails on Business Intelligence to Increase Revenues in Weak Economy
- Sportsnet Holidays needed a Customer Relationship Management CRM solution to handle data that was spread among 220 separate databases. Sportsnet implemented Microsoft Dynamics CRM, which dramatically improved customer service, business intelligence and target marketing capabilities. The firm's revenue has doubled in the last 12 months and Sportsnet credits Microsoft Dynamics...
- Case studies 2009-09-10
- Moderated Knowledge Sharing Bases
- There's so much going on in the cloud world you need air traffic control to figure out what solutions to your problems are safe to bring to earth and put to work. The instant gratification world of cloud - select solution> apply credit card to...
- Blog posts 2009-09-09
- Bosch Security Systems Boosts Marketing Abilities With Access to Comprehensive Customer Data
- Bosch Security Systems wanted to replace the company's disparate customer and prospect databases that operate across multiple countries with a centralized solution that provides comprehensive and standardized customer information and increase the company's lead-to-opportunity conversion rate. The challenge was to enable the company to develop and execute customer specific marketing...
- Case studies 2009-09-01
- Customer Contact 6.0 rev. 1.4 (Windows)
- Customer Contact is a customer relationship management tool, designed for sales people with a minimum understanding of computers without compromising the versatility of the program. An easy to use interface allows for simple understanding of all functions within the program. The program has been designed with a "Click 'n Go"...
- Software downloads 2009-09-01
- CRM-Express eSales 2009.8.4 (Windows)
- A Contact, eSales and eMarketing Manager. CRM-Express e-Sales is the latest in CRM Customer Relationship Management software. CRM-Express can manage your marketing, customers, sales and orders. The application is now fully network enabled, multi-user and re-entrant. Allows for any number of users connecting simultaneously to an address book, calendar or...
- Software downloads 2009-08-27
- Salesforce opens cloud to resellers, expanding AppExchange
- Salesforce is taking cloud computing on the road, opening its force.com platform to third-party channel re-sellers - everyone from the local one-man IT shop to the big systems integrators. Today, the company will announce its new Value Added Reseller VAR program as a way of helping...
- Blog posts 2009-08-26
- Cutting Through the Noise:Delivering the Right Marketing Message to the Right Customer
- Financial institutions have the opportunity to dramatically improve their understanding of what their customers and prospects are seeking through analysing current customer behaviours in the context of customer location. The resulting location-based insights enable institutions to deliver more targeted, relevant and appropriate marketing message to customers, and produce better results...
- White papers 2009-08-20
- Using social software to reinvent the customer relationship
- What IS Enterprise Web 2.0?[of course there IS no such thing, and if there is it is the crumpled Frankenstein that it suggests it is]"While Enterprise 2.0 tools, primarily aimed at collaboration, are certainly part of this story, they often don?t help companies enjoy the full range of possibilities when...
- Discussion threads 2009-08-18
- Gartner financial apps MarketScope
- Earlier today I saw Oracle crowing about getting a top slot in Gartner's Marketscope for financial applications. They weren't the only ones. SAP took a similar top slot. But then all the others Gartner looked at: Epicor, Lawson, Microsoft, Exact, Infor, Sage and Unit 4 Agresso scored 'positive.' Odd you...
- Blog posts 2009-08-17
- Mass Mailing News Free Edition 2.0 (Windows)
- Mass Mailing News version is a mass email marketing program and a bulk emailing sender. This bulk email software is one of the most proven customer email relationship management software for successful opt-in email marketing campaigns and subscriber lists building. It makes building your business easy with tools that cover...
- Software downloads 2009-08-12
- Fortune 500 Series: How EMC used social media to recruit, re-brand, rebuild
- EMC can best be described as an entity. Not only in the Fortune 500, the infrastructure information provider was recognized by Fortune as one of the 10 most admired companies for product and service quality. This success didn't come easy to the giant, which needed to significantly rebuild its business...
- Blog posts 2009-08-11
- CRMWeb 2.5 (Windows)
- CRMWeb is a flexible, efficient and easy to use CRM software solution for small and medium-sized companies. CRM Web is integrating all success relevant departments of your business: sales, marketing and customer service. Flexibility, integration, adaptability, performance and reduced total costs are the key features of our web-based CRM software...
- Software downloads 2009-08-11
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