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ZDNet Dictionary Definition
- RAPPORT
- The former name of device management software from Wyse Technology, San Jose, CA (www.wyse.com) that is designed to centrally control up to 100,000+ devices, including Wyse thin clients see Winterm,...
- Full RAPPORT Definition >>
ZDNet Resources
- 'Ups en downs' - Rapport over het tweede kwartaal van 2006
- Dit is de juni-editie van het maandelijkse MessageLabs Intelligence Report. In dit rapport zijn de nieuwste trends in bedreigingen opgenomen, zoals waargenomen in juni 2006, alsmede een terugblik op het kwartaal, om u te informeren in de permanente strijd tegen virussen, spam en andere ongewenste inhoud.
- Tags: United Parcel Service Of America Inc., Rapport, MessageLabs Ltd., Dit
- White papers 2006-06-01
- « Des hauts et des bas ! » : Bilan du 2ème trimestre 2006
- Ceci est l'édition de juin du rapport mensuel de MessageLabs Intelligence. Ce rapport fournit les dernières tendances de menaces pour juin 2006, aussi bien qu'une rétrospective trimestrielle, afin de vous informer et de poursuivre la lutte continue contre les virus, le spam et autres contenus indésirables.
- Tags: Rapport, MessageLabs Ltd., DES, Digital Security, Network Security, Security, Networking
- White papers 2006-06-01
- Attaques d'origine inconnue : une menace grandissante
- Les attaques d'origine inconnue sont sur le point de représenter le plus grand défi en matière de sécurité pour les entreprises actuelles. Durant le premier semestre 2005, plus de 10 800 nouvelles variantes de virus et de vers ont été identifiées uniquement pour la plate-forme Win32, soit une augmentation de...
- Tags: Secure Computing Corp., Rapport, Digital Security, Cyberthreats, Network Security, Security, Networking
- White papers 2006-01-01
Additional Resources
- TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM)
- This TechRepublic Resource Guide offers up the top 10+ tips everyone needs to know about Customer Relationship Management and how to provide great customer service. This Guide provides you with factors to keep in mind as you begin to explore possible CRM solutions for your organization as well as lists...
- Tags: TechRepublic Inc., Inside CRM, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Resource centers 2008-07-18
- Two Friday polls
- Here's a couple questions for a hot, lazy, Friday in the middle of July: What are your training goals for the coming year? Summer is an ideal time to develop training for the coming year since none of those pesky users are around to bug you....
- Tags: Training, Workforce Management, Training And Certification, Human Resources, Christopher Dawson
- Blog posts 2008-07-11
- Can your insurance force you out of the country?
- Can your insurance force you out of the country?Will they include airfare and a guarantee?Most people have found good doctors they have a rapport with. If computer systems can't be dealt with by words printed on a cue card, human medicine is going to be a thousandfold more complex...
- Tags: Government, Financial Planning, Vertical industries, HEALTHCARE, insurance, Socialized Medicine
- Discussion threads 2008-07-02
- Cozying up on Twitter
- Twitter...yet again. Stephen Rose over at Fast Company has discovered a new use for the beast: Following the activities of business contacts with whom you want to ingratiate yourself. So What? Twitter skip this paragraph if you know is a micro-blogging service. You use...
- Tags: Twitter, Sales Strategy, Sales Force Management, Internet, Sales, Ed Gottsman
- Blog posts 2008-06-24
- Sharp Electronics Gains Market Intelligence 400 Percent Faster With Mobility Solution
- Sharp Electronics needed the most accurate, most detailed intelligence possible about how its products were faring in retail stores nationwide, and it needed to get that intelligence quickly. But the paper-and-pen - based surveys that its field marketing managers took during store visits were time-consuming to collect, error-prone, and not...
- Tags: Intelligence, Mobility, Sharp Corp., Microsoft Corp., Survey, Marketing Research, Marketing
- Case studies 2008-04-01
- 10 ways to improve your deskside manner
- When you go out of the office and meet a customer to resolve a fault or issue, using soft skills can help get the customer on your side. It's a given that you will have the technical skills, or you'll know where to find them. But the way you deal...
- Tags: Customer, Jeff Dray, Blogging, Internet
- Download resources 2008-03-17
- 10 ways to convince your staff to use the help desk
- Convincing users to turn to the help desk for support can be an uphill battle. But if you strive to build rapport and improve your methods of client interaction, users will begin to feel comfortable with help desk operations. Here are 10 practices your help desk can use to improve...
- Tags: Jeff Dray, Help Desk, Call Centers, It Operations
- Download resources 2008-02-21
- The+secret+recipe+inside+Intel%27s+latest+competitor
- The+secret+recipe+inside+Intel%27s+latest+competitorAs you see more cores, I think you'll see more of thisAs they try to fit more and more cores onto a microchip, expect some of them to become specialized. You might have some general purpose cores, some graphics cores, some physics cores, etc.I think the vast majority of cores...
- Tags: Semiconductors, Intel Corp.
- Discussion threads 2008-02-14
- Successful Workplace Communication
- View Available Dates and Locations This course features activities and role-playing exercise that will help you improve your oral interpersonal and small group communication skills in a workplace environment. Determine your communication style to help you capitalize on your strengths and improve your weaknesses. Have more...
- Tags: Technique, Workplace, Communication, Emotional Intelligence, Productivity, Leadership, Team Management, Tools & Techniques, Management
- Training 2008-01-01
- Tirer le meilleur parti d'une information et de données gérées, du point de vue de la propriété intellectuelle
- Le rapport, s'appuyant sur les connaissances technologiques et commerciales de Quorcica, explique aux entreprises comment créer un environnement performant. Constats : . Manque de contrôle des ressources d'informations = décisions décevantes . Ressources de données et d'informations = ressource d'entreprise unique
- Tags: EqualLogic, Digital Security, Network Security, Security, Networking
- White papers 2007-10-19
- Acing the job interview
- Don't play games when you interview with the people actually doing the hiring - be as honest, forthcoming, and clear as you can; confess to limits and failures everybody has them and work on building rapport. Above all: don't pretend to be somebody you're not.Remember three things: most of them have...
- Tags: General
- Blog posts 2007-06-12
- Is EMI the chink in the RIAA armor?
- Is EMI the chink in the RIAA armor?They already haveThe RIAA has gone after the P2P providers. They shut down Napster by running them out of money to the point where they had to sell. They got ruling in Australia nailing Kazza to the wall. The problem is that P2P...
- Tags: Peer to peer (P2P), Digital media, EMI Group Plc., RIAA CLAIMS, drug user, RIAA
- Discussion threads 2007-06-05
- Traitement multitâche à l'arrière-plan
- Ce rapport, qui constitue une présentation générale des technologies disponibles, a été rédigé pour vous aider à mieux comprendre certaines limitations imposées par les systèmes d'exploitation modernes. Il n'est pas destiné à fournir une présentation scientifique. Notez qu'à des fins de simplicité et de brièveté, la conception et le comportement...
- Tags: Diskeeper Corp., DES, Digital Security, Network Security, Security, Networking
- White papers 2006-12-01
- VoIP : qualité et performance pour une utilisation optimale
- 73 % des entreprises qui ont déployé la VoIP (ou prévoient de le faire) ont déclaré que la qualité et la fiabilité constituaient toujours leur principale préoccupation. Ceci n'est pas surprenant lorsque l'on sait que seulement 8 % d'entre elles surveillent, ou prévoient de surveiller, tous les appels effectués sur...
- Tags: VoIP, Performance, Ovum, DES, Digital Security, Network Security, Security, Networking
- White papers 2006-11-28
- 10+ things you should know about providing great customer service
- Building a strong tech/customer relationship requires some diligence on your part, but the results are worth it. Veteran field tech Jeff Dray offers a list of the practices that have helped him develop an effective and rewarding customer rapport. Among his suggestions: Always communicate with the customer, even if...
- Tags: Customer Service, Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software
- Download resources 2006-11-01
- Dell's non-store retail store
- Dell's non-store retail storeDell's Non-StoreI believe Dell's idea is innovative - what is it that draws people to Dell - I have used Dell products for over 10 years and have never had one sorry minute - customer service is #1 and I have had their service at my door...
- Tags: PRODUCTIVITY, Retail, Dell Computer Corp.
- Discussion threads 2006-05-24
- IT alignment at UncleBunny's
- IT alignment at UncleBunny'sHear, hear!I like the time accounting crap. Input the hours worked on which project under penalty of death! Of course, you never see what becomes of your tedious work. And just WHO is going to input 2 hrs worked on project X, 3 hours of twiddling thumbs...
- Tags: PRODUCTIVITY, Tools & Techniques, UncleBunny, IT IS, computer, software
- Discussion threads 2006-05-05
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Intel is working with Microsoft to deliver an integrated, validated solution for notebook and desktop systems that gives users the performance they need for Windows Vista.
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