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Customer Retention Is a Multi-Dimensional Issue

Customer management is not rocket science. It is pretty basic business common sense. There are three primary elements to it. Acquire, grow and retain customers. Of these three elements, the first two capture most of the attention and mind share of the majority of marketers as well as senior executives...

Tags: Quaero Corp., Customer Retention, Customer Management

White papers 2006-06-15

Quaero and industrial policy

Quaero and industrial policyAirbus success requires government intervention with Boeing.John you forget to say that a good deal of the Airbus success is due to the EU commision constantly trying to find someway to bring anti-trust charges against Boeing. The argument they put forth is that because Boeing has...

Tags: Quaero Corp., Boeing Co., Airbus, anti-Trust

Discussion threads 2006-03-22

Quaero and industrial policy

Governments don't tend to spend a nation's investment capital as well as private citizens. It's not because government functionaries are stupid. Rather, besides being removed from the day to day operations in a given market segment, governments also tend to have different motivations guiding investment decisions. Corporations which inspire national...

Tags: Airbus, Quaero Corp.

Blog posts 2006-03-22

Additional Resources

High-tech manufacturers rev up Oregon e-recycling program

The Electronic Manufacturers Recycling Management Company is flipping the switch on its state-wide electronics recycling program in Oregon. The next three months will represent a pilot phase, funded by Panasonic Corp. of North America, Sharp Electronics Corp., Toshiba America Consumer Products and CRT Processing, which is an e-waste recycling...

Tags: Oregon, Electronics, Manufacturer, E-waste, CRT, Monitors & Displays, Hardware, Components, Heather Clancy

Blog posts 2008-10-15

Why MySpace's MyAds won't be the next Google AdWords

When it comes to online advertising everybody wants to be the next Google, and News Corp-owned MySpace is no exception. Today the company rolled out its latest advertising platform called MyAds, designed to service "individuals and small businesses" rather than the big name brands that the social networking site's existing...

Tags: Google Inc., Advertisement, Google AdWords, MySpace, Steve O\'Hear

Blog posts 2008-10-13

Wall Street: MSFT should buy Yahoo, consider RIM

A Wall Street investor has suggested that the stars may be aligned just right for Microsoft to make another run at Yahoo, this time for $22 per share. Investment fund Mithras Capital, which owns more than 1.9 million shares, or 0.14 percent, of Yahoo, said Microsoft has a window of...

Tags: Research In Motion Ltd., Yahoo! Inc., Microsoft Corp., MSFT, Financial Accounting, Search, Advertising & Promotion, Handhelds, Finance, Marketing, Hardware, Sam Diaz

Blog posts 2008-10-10

Is OpenOffice good enough?

Is OpenOffice good enough?For the vast majority of users, it works fine.For the vast majority of users, it works fine. There are occasional features that it doesn't do so well at, but it has all of the standard word processing features that most people need.If you need to use some...

Tags: OOA/OOD/OOP, OPEN SOURCE, object-oriented, OpenOffice, Microsoft Office, Microsoft Corp.

Discussion threads 2008-10-10

RealDVD officially launches, so do lawsuits; Is it 'StealDVD'?

Update: RealNetworks announced Tuesday that its RealDVD software, which allows you to rip and burn DVDs easily, officially launched. And the lawsuits weren't far behind. In a statement Techmeme, RealNetworks billed RealDVD as a "watershed" product. The software, which goes for $29.99 on sale, allows you to...

Tags: Lawsuit, Movie, RealNetworks Inc., RealDVD, RealDVD Software, DVD, Consumer Electronics, Personal Technology, Home Entertainment, Larry Dignan

Blog posts 2008-09-30

Student Technology Day: your questions to the presenters

I received an email this morning about the opportunity to participate in sending questions to the speakers at the Microsoft Student Technology Day tomorrow (that's Wednesday, for those who have yet to understand the Gregorian calendar). Whilst I'm not allowed to publish the number to text in your questions for...

Tags: Speaker, Microsoft Corp., Question, Keyboards, Internet, Games, Hardware, Peripherals, Personal Technology, Zack Whittaker

Blog posts 2008-09-30

Norway to challenge closed iTunes model

Norway's Consumer Ombudsman Bjoern Erik Thon announced that he's taking Apple Inc. to the government's Market Council to force the company to open its iTunes music store to digital players other than its own iPod. Currently, songs purchased and downloaded through iTunes are designed to work with Apple's market-leading...

Tags: Apple iPod, Apple Inc., Apple iTunes, Digital Music, Digital Media, Personal Technology, Consumer Electronics, Jason D. O\'Grady

Blog posts 2008-09-29

Run, don't walk, and pick up a REDFLY Mobile Companion for $199.95

I wrote up my first thoughts of the Celio Corp REDFLY Mobile Companion back in March, then I bought my own in May and then the price dropped from US$499 to US$399.95 in August. Well, now you can pick this device up for only US$199.95 and IMHO that is a...

Tags: Device, Price, Celio Corp., Microsoft Windows, Operating Systems, Handhelds, Advertising & Promotion, Software, Hardware, Marketing, Matthew Miller

Blog posts 2008-09-25

Battle of the bands: MySpace vs. iTunes

MySpace, the world's largest social networking site, unveiled a long-expected joint venture with all four major music companies in a bid to compete with Apple's market-leading iTunes store. NEW YORK--News Corp's MySpace, the world's largest social networking site, on Wednesday unveiled a long-expected joint venture with all four major...

Tags: Apple iTunes, MySpace, MySpace Music, Digital Music, Digital Media, Personal Technology, Consumer Electronics, Reuters, music, iTurnes, downloads

News items 2008-09-25

Ford to run ad using film from Web contest

Ford on Wednesday will run an ad featuring a short film that won an online competition, reflecting how companies are seeking to cut costs while boosting their brand awareness. LOS ANGELES--Ford on Wednesday will run an ad featuring a short film that won an online competition, reflecting how companies...

Tags: Web, Advertisement, Brand, Ford Motor Co., Filmaka, Branding, Marketing, Reuters, Ford, autos, advertising

News items 2008-09-24

Vendors plan to extend scope of recycling resource site

Confused about the dozen or so different state laws governing what to do with old computer and electronics products when you're done with them? You better be, as a whole bunch more of them kick in over the next two years. In any event, the Electronics Manufacturing Recycling Management Company...

Tags: Electronics, Heather Clancy

Blog posts 2008-09-23

For first time, open source OK'd for UK schools

The most amazing part of this news is that it's actually news. Just read the report from the Inquirer: OPEN SOURCE companies have been granted official permission to supply software to the UK public sector for the first time in British history. ...

Tags: Software, School, Open-source Company, Open Source, Tools & Techniques, Management, Richard Koman

Blog posts 2008-09-22

Yahoo begins radical home page overhaul

Yahoo is moving ahead with a radical redesign of its home page--the most heavily trafficked site on the Web--making changes that give users a personalized view of the wider Web. SUNNYVALE, California--Yahoo is moving ahead on Thursday with a radical redesign of its home page--the most heavily trafficked site...

Tags: Yahoo! Inc., Site, Channel Management, Marketing, Reuters, Yahoo, home page, search, personalization

News items 2008-09-19

Celio Redfly - access virtualization using smartphones

Celio Corp has a different take on how to offer mobile staff access to applications and data, one that is based upon making use of the power of Windows Mobile-based Smartphones. This way mobile staff members can access pocket office (Outlook, Word, Excel and Powerpoint) using a much larger screen...

Tags: Device, Virtualization, Mobile, Smart Phone, Celio Corp., REDFLY Mobile Companion, Smart Phones, Cellular Phones, Handhelds, Keyboards, Advertising & Promotion, Consumer Electronics, Personal Technology, Hardware, Peripherals, Marketing, Dan Kusnetzky

Blog posts 2008-09-19

Mobile virtualization and remote access helps drive the adoption of the REDFLY device

It has been a few months since I wrote about the Celio REDFLY Mobile Companion device, but I just wanted to let you know that Celio Corp continues to add support for more and more Windows Mobile devices, while also working with partners to enhance the end-user experience. I purchased...

Tags: Microsoft Windows Mobile, Mobile, REDFLY, Advertising & Promotion, Microsoft Windows, Remote Access, Virtualization, Operating Systems, Handhelds, Marketing, Software, Hardware, Matthew Miller

Blog posts 2008-09-17

2008 Mitsubishi Lancer Evolution MR

Photo gallery:2008 Mitsubishi Lancer Evolution MREver since we saw the Mitsubishi Prototype-X at the 2007 Detroit auto show, the 2008 Mitsubishi Lancer Evolution has been at the top of our wish list. Well, near the top, right under the Nissan GT-R. Our desires for the car weren't diminished when we...

Tags: Compaq Evo, car, Mitsubishi Corp., STI

Product reviews 2008-09-16

The "As close to $150 as you can get it" PC

The "As close to $150 as you can get it" PCThe cost of the OS is the issueWhen I bought my current system, 5 years ago, it was cheaper to buy a prebuilt system then build it myself if I wanted Windows.If I had wanted Linux, then it would have...

Tags: Desktops, Memory, Operating systems, PC, RAM, Microsoft Windows XP, operating system

Discussion threads 2008-09-16