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	<title><![CDATA[qantas airways ltd. Resources | ZDNet]]></title>
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	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to qantas airways ltd.]]></description>
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		<title><![CDATA[Qantas IT problems cause Sydney airport "chaos"]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=963]]></link>
		<description><![CDATA[Poor staff training on Qantas' new Altea Departure Control-Flight Management system led to delays on flights departing from Sydney, Australia. Given the airline's poor IT record, no one should be surprised. by Michael Krigsman]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 08 Aug 2008 08:33:42 -0700</pubDate>
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		<title><![CDATA[Qantas+Airways%3A+a+perfect+storm+for+IT+failure%3F]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-13604-0.html?forumID=1&threadID=45008&messageID=831853&start=0]]></link>
		<description><![CDATA[Qantas+Airways%3A+a+perfect+storm+for+IT+failure%3FOvercoming resistance to adoptionWell this type of behavior can often be expected from a huge organization. Authoritarian behavior versus power of control.  If Qantas had of conducted Organizational Profiling prior to their IT investment/ implementation they would have had a clear understanding of organizational and user requirements both pre...]]></description>
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		<pubDate>Fri, 29 Feb 2008 17:42:00 -0800</pubDate>
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		<title><![CDATA[Qantas Airways: a perfect storm for IT failure?]]></title>
		<link><![CDATA[http://blogs.zdnet.com/projectfailures/?p=614]]></link>
		<description><![CDATA[Â     Qantas, the Australian national airline, has endured two high-profile IT failures in recent years and a third major project appears to be at substantial risk. In many respects, the company offers a case study for examining how underlying management issues can cause multiple IT projects to...]]></description>
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		<pubDate>Fri, 29 Feb 2008 11:54:43 -0800</pubDate>
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		<title><![CDATA[Qantas Airways Toolbar 1.25 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=812067]]></link>
		<description><![CDATA[Qantas Airways flight search tool bar. This version is the first release on CNET Download.com.   ]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 22 Jan 2008 00:00:00 -0800</pubDate>
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		<title><![CDATA[Qantas Guarantees Online Availability, Improving Customer Experience and Protecting Revenue]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=361133]]></link>
		<description><![CDATA[Qantas is one of the world's leading long-distance airlines. To ensure its various websites offer a high quality user experience, Qantas relies on 33 applications to provide comprehensive functionality and improve usability, which means that the company's Internet infrastructure is extremely complex. After experiencing significant website outages, Qantas realised that...]]></description>
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		<pubDate>Sun, 01 Jul 2007 00:00:00 -0700</pubDate>
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		<category domain="http://updates.zdnet.com/tags/computer+associates+international+inc..html"><![CDATA[Computer Associates International Inc.]]></category>
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		<title><![CDATA[Qantas ditches Linux for AIX]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-3513-0.html?forumID=1&threadID=33165&messageID=609162&start=0]]></link>
		<description><![CDATA[Qantas ditches Linux for AIX????"Internal surveys identified fatigue among the airline's 1,200 finance staffers as a particular concern, she added."Perhaps if we downed a few Fosters then the last few paragraphs might make sense?  What does any of that have to do with moving off of Linux and onto...]]></description>
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		<pubDate>Fri, 27 Apr 2007 08:03:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/unix.html"><![CDATA[UNIX]]></category>
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		<title><![CDATA[Airbus A380 lands in U.S. (Photos: Airbus A380 lands in the U.S.)]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-9595-0.html?forumID=1&threadID=31646&messageID=583500&start=0]]></link>
		<description><![CDATA[Airbus A380 lands in U.S. (Photos: Airbus A380 lands in the U.S.)Will it be?Wouldn't bigger just mean they can cram more people on it while maintaining the same comfort level as a 747?I dunno about comfortI dunno about comfort - usually they just pack more people in.It's incredible to seethis...]]></description>
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		<pubDate>Tue, 20 Mar 2007 10:56:00 -0700</pubDate>
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		<title><![CDATA[Jetstar CIO: Stephen Tame]]></title>
		<link><![CDATA[http://news.zdnet.com/2422-12794_22-334797.html]]></link>
		<description><![CDATA[Stephen Tame is chief information officer of Jetstar, the low-cost offshoot of national carrier Qantas. Now, with big plans to expand into a number of long-haul international destinations this November, Tame explains how IT fits into the equation. by Administrator]]></description>
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		<pubDate>Mon, 30 Oct 2006 09:55:49 -0800</pubDate>
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		<title><![CDATA[Frequent Flyer Friend 1.2.0 Qantas (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=721733]]></link>
		<description><![CDATA[Frequent Flyer Friend is a computer program which runs on your PC. The program gets frequent flyer seat availability for selected itineraries automatically via your airline&apos;s website. Frequent Flyer currently supports the Qantas Frequent Flyer program. Other airlines are coming soon. Using fast and secure technology, Frequent Flyer Friend automates...]]></description>
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		<pubDate>Tue, 23 Aug 2005 00:00:00 -0700</pubDate>
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