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- Qantas+Airways%3A+a+perfect+storm+for+IT+failure%3F
- Qantas+Airways%3A+a+perfect+storm+for+IT+failure%3FOvercoming resistance to adoptionWell this type of behavior can often be expected from a huge organization. Authoritarian behavior versus power of control. If Qantas had of conducted Organizational Profiling prior to their IT investment/ implementation they would have had a clear understanding of organizational and user requirements both pre...
- Tags: Programming languages, Qantas Airways Ltd.
- Discussion threads 2008-02-29
- Qantas Airways: a perfect storm for IT failure?
- Qantas, the Australian national airline, has endured two high-profile IT failures in recent years and a third major project appears to be at substantial risk. In many respects, the company offers a case study for examining how underlying management issues can cause multiple IT projects to...
- Tags: Software, Information Technology, Qantas Airways Ltd., Qantas Engineering, Peter Gregg, Strategy, Tools & Techniques, Management, Michael Krigsman
- Blog posts 2008-02-29
- Qantas Airways Toolbar (xpi)
- Qantas Airways flight search tool bar. This version is the first release on CNET Download.com.
- Tags: Toolbar, Qantas Airways Ltd., Search, Productivity
- Software downloads 2008-01-22
- Qantas Guarantees Online Availability, Improving Customer Experience and Protecting Revenue
- Qantas is one of the world's leading long-distance airlines. To ensure its various websites offer a high quality user experience, Qantas relies on 33 applications to provide comprehensive functionality and improve usability, which means that the company's Internet infrastructure is extremely complex. After experiencing significant website outages, Qantas realised that...
- Tags: Revenue, Computer Associates International Inc., Qantas Airways Ltd., Web Site Development, Web Technology, Performance Management, Internet, Human Resources, Workforce Management
- Case studies 2007-07-01
- Qantas ditches Linux for AIX
- Qantas ditches Linux for AIX????"Internal surveys identified fatigue among the airline's 1,200 finance staffers as a particular concern, she added."Perhaps if we downed a few Fosters then the last few paragraphs might make sense? What does any of that have to do with moving off of Linux and onto...
- Tags: UNIX, Operating systems, OPEN SOURCE, Linux Zealot, IBM AIX, Linux, Qantas Airways Ltd.
- Discussion threads 2007-04-27
- Airbus A380 lands in U.S. (Photos: Airbus A380 lands in the U.S.)
- Airbus A380 lands in U.S. (Photos: Airbus A380 lands in the U.S.)Will it be?Wouldn't bigger just mean they can cram more people on it while maintaining the same comfort level as a 747?I dunno about comfortI dunno about comfort - usually they just pack more people in.It's incredible to seethis...
- Tags: photograph, Airbus A380, Qantas Airways Ltd., Airbus
- Discussion threads 2007-03-20
- Jetstar CIO: Stephen Tame
- Stephen Tame is chief information officer of Jetstar, the low-cost offshoot of national carrier Qantas. Now, with big plans to expand into a number of long-haul international destinations this November, Tame explains how IT fits into the equation. by Administrator
- Tags: Qantas Airways Ltd., Stephen Tame, Strategy, Management, Administrator
- Blog posts 2006-10-30
Additional Resources
- Top aviation search terms
- Rank Search Term Volume 1. southwest airlines 8.11% 2. american airlines 3.98% 3. continental airlines 2.73% 4. delta airlines 2.59% 5. united airlines 2.57% 6. us airways 2.18% 7. southwest 1.92% 8. northwest airlines...
- Tags: Airline, NB
- Blog posts 2008-07-10
- Here comes the video conferencing boom
- Gas is high. Airlines are nickel and diming you to death. And your employees are getting squeezed. This state of travel could put video conferencing over the top. We've all heard this video conferencing rap before. It goes like this. Video conferencing is like a real-life meeting...
- Tags: Video Conferencing, Surcharge, Video, US Airways Group Inc., Definition Video, Corporate Communications, Marketing, Larry Dignan
- Blog posts 2008-06-13
- Continental's TSA Airport Security is decidedly Un-CLEAR
- As some of you may know, my job as a systems architect for one of the world's largest systems integration firms requires that I do a large amount of travel. Typically, I'm away from home about four days out of the week. Naturally, this results in going through a lot...
- Tags: Jason Perlow
- Blog posts 2008-06-12
- Top airline searches
- Rank Search Term Volume 1. southwest airlines 7.49% 2. american airlines 4.23% 3. delta airlines 2.92% 4. united airlines 2.64% 5. continental airlines 2.50% 6. us airways 2.05% 7. northwest airlines 1.81% ...
- Tags: Airline, NB
- Blog posts 2008-06-08
- Top airline searches
- Rank Search Term Volume 1. southwest airlines 7.12% 2. american airlines 3.69% 3. united airlines 2.53% 4. delta airlines 2.53% 5. continental airlines 2.28% 6. southwest 1.96% 7. us airways 1.89% ...
- Tags: Airline, NB
- Blog posts 2008-05-31
- Top 10 airline searches
- Rank Search Term Volume 1. southwest airlines 6.95% 2. american airlines 3.85% 3. delta airlines 2.83% 4. united airlines 2.62% 5. continental airlines 2.59% 6. northwest airlines 1.94% 7. Southwest 1.85% ...
- Tags: Airline, NB
- Blog posts 2008-04-27
- Travel Guide (gadget)
- The Travel Guide brings you 53 of the worlds most popular travel sites all in one simple to use gadget and the Travel slide show. Compare prices for the best deal from any country from sites like Expedia Priceline Travelocity, Airline Network, Air France, British Airways Holidays, Cruise Direct, Hotelopia,...
- Tags: Hotel, Sidebar Gadgets
- Software downloads 2008-04-16
- IT failure at Heathrow T5: What really happened
- Anyone having the misfortune to pass recently through Heathrow's new Terminal 5 knows the huge project debuted as a case study in full-blown systems failure. Most reports have focused on stranded customers, a crazed supermodel, and Queen Elizabeth's grand opening speech, which called the terminal "a 21st Century gateway to...
- Tags: Software, CIO, Baggage, British Airways Plc., Information Technology, Problem, Terminal 5, BA, Vanderlande Industries, Vanderlande, Bags, Paul Coby, Airports Authority, Strategy, Tools & Techniques, Management, Michael Krigsman
- Blog posts 2008-04-07
- Crazed supermodel pissed at Heathrow T5 failure
- While researching a detailed post on Heathrow's T5 baggage systems failure, I came upon this tidbit regarding supermodel Naomi Campbell. Turns out she was traveling through the airport, learned her bags were lost, and went nuts. This is the first and probably last...
- Tags: British Airways Plc., Corporate Governance, Productivity, Blogging, Business Operations, Corporate Law, Internet, Michael Krigsman
- Blog posts 2008-04-06
- Oracle's president meets unhappy customers in Australia
- The Financial Review reports that Charles Phillips, Oracle's president, traveled to Australia this week to meet with unhappy customers: In the case of the Commonwealth Bank, friction came after Oracle software code related to a database for the institution's CommSee customer service application was found to contain an abnormally...
- Tags: Customer Service, Oracle Corp., Australia, Product Marketing, Tools & Techniques, Customer Relationship Management (CRM), Marketing, Management, Enterprise Software, Software, Michael Krigsman
- Blog posts 2008-03-07
- News to know: Microsoft StartKey; SaaS; NeoOffice; Intel Atom; Apple
- Notable headlines: Mary Jo Foley: Microsoft preps StartKey: A 'Windows companion' on a USB stick Will OOXML get the ISO standards nod? It's not a given. Dana Blankenhorn: The U.S. voted no on Microsoft Office standard at ISO Ed Bott: A real-world Vista...
- Tags: Google Inc., Software-as-a-service, Microsoft Windows Vista, Apple Inc., Microsoft Corp., eBay Inc., Intel Corp., Microsoft Windows Vista (Longhorn), Software As A Service (SaaS), Microsoft Windows, Operating Systems, Software, Emerging Technologies, Larry Dignan
- Blog posts 2008-03-03
- Fastest-growing UK sites in January 2008
- Property December 2007 January 2008 Growth, % Total Internet 32,981 33,254 1% First Choice Holidays PLC 1,612 3,874 140% Arcandor AG 1,877 4,396 134% TUI Group 2,065 4,577 122% British Airways 1,963 3,564 82% Moneysupermarket.com...
- Tags: Internet, NB
- Blog posts 2008-03-01
- Can an airline exec run Red Hat? You'd be surprised
- Can an airline exec run Red Hat? You'd be surprisedGoodbye customer service...If there's one thing we know, it's that the airline industry falls behind only one other...the cellphone industry...as being the worst in customer service. Way to go Red Hat.Running Linux like an airlineWhat happens when an airline exec...
- Tags: OPEN SOURCE, MANAGEMENT SKILLS, Red Hat Inc., customer service, Delta
- Discussion threads 2007-12-21
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