qantas airways ltd.

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Qantas IT problems cause Sydney airport "chaos"

Poor staff training on Qantas' new Altea Departure Control-Flight Management system led to delays on flights departing from Sydney, Australia. Given the airline's poor IT record, no one should be surprised. by Michael Krigsman

Tags: information technology, qantas airways ltd., australian it, strategy, management, michael krigsman

Blog posts 2008-08-08

Qantas+Airways%3A+a+perfect+storm+for+IT+failure%3F

Qantas+Airways%3A+a+perfect+storm+for+IT+failure%3FOvercoming resistance to adoptionWell this type of behavior can often be expected from a huge organization. Authoritarian behavior versus power of control. If Qantas had of conducted Organizational Profiling prior to their IT investment/ implementation they would have had a clear understanding of organizational and user requirements both pre...

Tags: Programming languages, Qantas Airways Ltd.

Discussion threads 2008-02-29

Qantas Airways: a perfect storm for IT failure?

  Qantas, the Australian national airline, has endured two high-profile IT failures in recent years and a third major project appears to be at substantial risk. In many respects, the company offers a case study for examining how underlying management issues can cause multiple IT projects to...

Tags: Software, Information Technology, Qantas Airways Ltd., Qantas Engineering, Peter Gregg, Strategy, Tools & Techniques, Management, Michael Krigsman

Blog posts 2008-02-29

Qantas Airways Toolbar 1.25 (Windows)

Qantas Airways flight search tool bar. This version is the first release on CNET Download.com.

Tags: Qantas Airways Ltd., Microsoft Windows, Search, Productivity, Operating Systems, Software

Software downloads 2008-01-22

Qantas Guarantees Online Availability, Improving Customer Experience and Protecting Revenue

Qantas is one of the world's leading long-distance airlines. To ensure its various websites offer a high quality user experience, Qantas relies on 33 applications to provide comprehensive functionality and improve usability, which means that the company's Internet infrastructure is extremely complex. After experiencing significant website outages, Qantas realised that...

Tags: Revenue, Customer Experience, Computer Associates International Inc., Qantas Airways Ltd., Web Site Development, Web Technology, Performance Management, Internet, Human Resources, Workforce Management

Case studies 2007-07-01

Qantas ditches Linux for AIX

Qantas ditches Linux for AIX????"Internal surveys identified fatigue among the airline's 1,200 finance staffers as a particular concern, she added."Perhaps if we downed a few Fosters then the last few paragraphs might make sense? What does any of that have to do with moving off of Linux and onto...

Tags: UNIX, Operating systems, OPEN SOURCE, Linux Zealot, IBM AIX, Linux, Qantas Airways Ltd.

Discussion threads 2007-04-27

Airbus A380 lands in U.S. (Photos: Airbus A380 lands in the U.S.)

Airbus A380 lands in U.S. (Photos: Airbus A380 lands in the U.S.)Will it be?Wouldn't bigger just mean they can cram more people on it while maintaining the same comfort level as a 747?I dunno about comfortI dunno about comfort - usually they just pack more people in.It's incredible to seethis...

Tags: Airbus A380, Airbus S.A.S., photograph, Qantas Airways Ltd.

Discussion threads 2007-03-20

Jetstar CIO: Stephen Tame

Stephen Tame is chief information officer of Jetstar, the low-cost offshoot of national carrier Qantas. Now, with big plans to expand into a number of long-haul international destinations this November, Tame explains how IT fits into the equation. by Administrator

Tags: Qantas Airways Ltd., Stephen Tame, Strategy, Management, Administrator

Blog posts 2006-10-30

Frequent Flyer Friend 1.2.0 Qantas (Windows)

Frequent Flyer Friend is a computer program which runs on your PC. The program gets frequent flyer seat availability for selected itineraries automatically via your airline's website. Frequent Flyer currently supports the Qantas Frequent Flyer program. Other airlines are coming soon. Using fast and secure technology, Frequent Flyer Friend automates...

Tags: Airline, Qantas Airways Ltd., Web Site Development, Web Technology, Microsoft Windows, Internet, Operating Systems, Software

Software downloads 2005-08-23