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ZDNet Dictionary Definition
- PSA
- Professional Services Automation An information system designed to organize, track and manage all opportunities, work, resources, costs, revenues and invoices to improve the productivity and efficiency of the workforce....
- Full PSA Definition >>
ZDNet Resources
- Book review: The Rise of the Project Workforce
- More than this book, does your services group have compelling IP? At a recent PSVillage event, a senior executive of Tenrox gave me a copy of Rudolf Melik's book "The Rise of the Project Workforce" (Wiley ISBN 978-0-470-12430-7). Rudolf is a co-founder of Tenrox – a PSA...
- Tags: Tenrox, Service, Workforce, Rudolf, PSA, Service-Oriented Architecture (SOA), Tools & Techniques, Intellectual Property, Leadership, Web Services, Enterprise Software, Software, Management, Research & Development, Business Operations, Brian Sommer
- Blog posts 2008-10-27
- How much health care spending is discretionary?
- How much health care spending is discretionary?Depends on if you are talking long or short termTake the annual exam that women at risk for breast cancer need to have. You could call it a luxury of "most" women don't turn up positive in a single year, but long term...
- Tags: Gender and diversity, Vertical industries, Benefits, HEALTHCARE, Insurance, health care, PSA
- Discussion threads 2008-09-22
Additional Resources
- SaaS competition in PPM and GRC heats up
- More SaaS movement from a major software vendor CA yesterday announced the availability of two software as a service SaaS solutions. One is targeted for the IT management space while the other is oriented around governance. CA is taking its on-premise enterprise...
- Tags: Software, Software-as-a-service, Solution, Information Technology, On-demand, Computer Associates International Inc., PPM, GRC, Virtualization Technology, PPM Solution, Software As A Service (SaaS), Cloud Computing, Tools & Techniques, Emerging Technologies, Management, Brian Sommer
- Blog posts 2008-11-17
- Earned Value's Ascendancy in PPM
- EVM & PPM earning new respect In the last few weeks, several vendors have made material announcements involving Earned Value EV. Earned Value or Earned Value Management EVM is a key concept in project management. The roots of this date back to the 1960s in...
- Tags: NetSuite Inc., Computer Associates International Inc., PPM, Individual Step, Project Management, Tools & Techniques, Strategy, Software As A Service (SaaS), Government, It Operations, It service Management, Management, Emerging Technologies, Brian Sommer
- Blog posts 2008-10-23
- The Benefits of Intel® Centrino® with vPro™ Technology in the Enterprise
- PCs are essential in today's enterprises, yet managing a PC fleet can consume a significant portion of IT's time and budget. Finding ways to keep employees productive with powerful notebook PCs while keeping IT management costs low requires a combination of sound IT management practices and technology that maximizes benefits...
- Tags: Intel Centrino, Intel vPro, PC, Information Technology, Benefit, Intel Corp., Notebooks, Strategy, Processors, Hardware, Notebooks & Tablets, Management, Semiconductors, Components
- White papers 2008-10-22
- Renaissance in Portfolio Management & GRC?
- Why Oracle Bought Primavera Now ? (Note: I actually prepared this post 24 hours before the Oracle - Primavera announcement. Now, it seems a bit obvious.) A few months ago, businesses had access to vast amounts of inexpensive capital. With lots of exceptionally low cost...
- Tags: Oracle Corp., Initiative, Project Portfolio Management, Primavera, Project Management, Tools & Techniques, Productivity, It Operations, It service Management, Management, Brian Sommer
- Blog posts 2008-10-08
- Oracle + Primavera
- Where are the lucky couple registered? Yesterday, Oracle announced that it would be purchasing Primavera. Details of the transaction have not been made public. Already we see that Oracle has stated that Primavera management and employees will become part of a global business...
- Tags: Oracle Corp., Professional Services, Primavera, Project Management, It Operations, It service Management, Brian Sommer
- Blog posts 2008-10-08
- AdventNet ManageEngine MSP Center Plus (exe)
- MSP Center Plus is a remote management software that enables managed service providers MSP to remotely manage multiple customer's desktops and networks. It offers remote desktop management, remote network management, remote server monitoring, Web-based Helpdesk, and professional services automation PSA. Managing multiple customers leaves MSPs with no time to spare.This...
- Tags: Remote Desktop, AdventNet Inc., Help Desk, Networking, It Operations
- Software downloads 2008-08-26
- Top Russian Internet advertisers: Ford, MTS, Megafon, GM, Vympelkom
- Mindshare Interaction published a list of top advertisers in Internet sector in Russia Federation, compiling the data for the first half of 2008. Ford Motor Co led the way with $4.6 mln spending, followed by Russian mobile operators MTS and Megafon, then by US automaker General Motors, another mobile operator...
- Tags: Mobile Operator, Automobile Company, General Motors Corp., Ford Motor Co., Advertiser, Internet, Manufacturing, AM
- Blog posts 2008-08-13
- If Brian likes it, it's gotta be good
- My Irregular colleague Brian Sommer waxes lyrical about the OpenAir/NetSuite deal. Brian has more years' experience implementing and analyzing business applications than most others I know. If he says something is good, then that's high praise and well worth a buyer's attention. Condensing Brian's analysis: We believe this deal...
- Tags: NetSuite Inc., OpenAir Inc., Back-office, Brian Sommer, Operational Accounting, Product Development, Finance, Research & Development, Business Operations, Dennis Howlett
- Blog posts 2008-06-02
- Novell insists it's winning the Linux wars
- In the third of a series of interviews by Linux Foundation executive director Jim Zemlin, Novell CEO Ron Hovsepian right insisted his company is not being hurt by its association with Microsoft. "Novell grew 200% in the SUSE Linux marketplace year-over-year from an invoicing perspective," he said. The...
- Tags: Novell Inc., Linux, UNIX, Open Source, Operating Systems, Software, Dana Blankenhorn
- Blog posts 2008-03-31
- Imagine having just one power supply for all your portable gadgets
- Imagine having just one power supply for all your portable gadgetsWay overdueWe in the rock and roll touring biz have something like this already. It a Boss PSA 9v standard jack that manufacturers of effects pedals either adopt or die. Products that don't have this jack almost always...
- Tags: USB specification, power supply, USB, portable gadget
- Discussion threads 2008-01-28
- Content and Business Processes Integration for the Largest Container Transshipment Hub Using Microsoft Sharepoint
- The internal processes of Port of Singapore Authority PSA used two separate content management systems: the enterprise information portal managed the web content using MacroMedia Contribute while business documents were managed through Documentum. PSA wanted to bring uniformity into the access and management of all data handled by these systems....
- Tags: MindTree Consulting, Business Process, Microsoft SharePoint, Microsoft Corp., Integration, Portals, Groupware, Content Management, Operational Planning, Enterprise Software, Internet, Software, Business Operations
- Case studies 2008-01-24
- Justice Department, states differ on Microsoft settlement
- Justice Department, states differ on Microsoft settlementExtension of Penalties is UnavoidableThe idea that all of attorney general Gonzales' problems and his recent resignation are related to getting Slade Gorton, long time Microsoft supporter, into the Attorney Generals office where he can further Brad Chase's goal of further corruption of the...
- Tags: IT Still, Microsoft Corp., U.S. Department of Justice
- Discussion threads 2007-08-31
- Google: 10 percent of sites are dangerous
- Google: 10 percent of sites are dangerousClarification... 10% of sites dangerous for Windows usersNTAre they dangerous through any browser or just specificcan they perform a cross platform intrusion, data mining, code insertion, or is it just a Windows thing. Are they compromised IIE sites or Apache? Are bad...
- Tags: Spyware, adware & malware, Cyberthreats, Web site development, Web browsers, Viruses and worms, Now IT, Google Inc., malware infection
- Discussion threads 2007-05-15
- Planets align for Linux surge
- Planets align for Linux surgeWe can only hope...That the Linux community can position itself by rolling the parts and pieces together to attract the dissatisfied Windows customers into what could be.Currently, to make a "slick and easy" conversion experience into Linux it still takes way too much careful experimentation and...
- Tags: UNIX, Operating systems, OPEN SOURCE, Sure Linux, Linux, Microsoft Windows
- Discussion threads 2007-03-15
- Microsoft's Linux foray props up Novell
- Microsofts deal with Novell to resell SUSE Linux may be controversial, but its looking like a boon for Novell. In fact, its just about the only bright spot the Novell has right now. Novell reported its fiscal first quarter figures...
- Tags: General, Linux, Microsoft, Novell, Open Source
- Blog posts 2007-03-02
- Office Business Application Extends Reach and Value of Enterprise Solutions
- Epicor provides integrated Enterprise Resource Planning ERP, Customer Relationship Management CRM, Supply Chain Management SCM, and professional service automation PSA software solutions to more than 20,000 customers in more than 140 countries. Epicor realized the value of making its applications accessible to end users through familiar desktop tools. To be...
- Tags: Microsoft Office, Business Application, Epicor Software Corp., Office Business Application, Supply Chain Management (SCM), Enterprise Software, Software
- Case studies 2007-03-01
- Where salesforce.com's sale automation leaves off, OpenAir picks up automation of the resulting project
- Where salesforce.com's sale automation leaves off, OpenAir picks up automation of the resulting projectWe use Projity's Project-ON-Demand with SalesforceMy company tried both OpenAir and QuickArrow. They really are not Project Mangement applications. We got screwed when we opened our Microsoft Project files in their system and it totally messed up...
- Tags: Sales force management, Real estate, Tools & Techniques, Salesforce.com Inc., OpenAir Inc.
- Discussion threads 2007-01-30
- Optimal Training and Pilot Pattern Design for OFDM Systems in Rayleigh Fading
- This paper deals with two major considerations for Pilot Symbol Assisted Orthogonal Frequency Division Multiplexing (PSA-OFDM) systems when operated over Rayleigh fading channels. One of them is to decide how many pilot symbols should be used and the other is where to place these pilot symbols, i.e. pilot pattern. Incorporating...
- Tags: Training, IEEE, OFDM, Workforce Management, Wireless, Human Resources
- White papers 2006-12-01
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