prudential insurance company of america

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ICICI Prudential Ensures High Availability for Sales Force Automation System With Clustered Servers

ICICI Prudential wanted to implement a sales force automation system to make it easier for the sales, marketing, and service departments to help customers. The challenge was to unify processes across the enterprise and provide visibility into critical business information and significant trend events Ensure high availability and scalability. ICICI...

Tags: Oracle Corp., Prudential Insurance Company Of America, Sales Force, High Availability, SFA, Sales Force Automation (SFA), Sales Strategy, Sales Force Management, Customer Relationship Management (CRM), Enterprise Software, Software, Sales

Case studies 2008-11-01

Buying StorageTek: Sun's last big gamble?

Buying StorageTek: Sun's last big gamble?Fear of Windows Server caused this...My rep and I were chatting over lunch today and we both came up with the same idea. That this silly purchase was done as a direct response to the tremendous growth of Windows Server 2003 in the enterprise. Sun...

Tags: Microsoft Windows, Storage, Storage management, Investment, utility computing, Prudential Insurance Company of America, Sun Microsystems Inc., StorageTek

Discussion threads 2005-06-02

Wipro Case Study: Prudential plc

Prudential, a financial services company faced the challenge was to realign product centric systems and create a customer-centric platform across the organization. The solution was One Customer Database OCDB, a central repository of customer, product holding, address details and data protection information for sales, marketing and customer service. The OCDB...

Tags: Customer Service, Wipro Technologies, Prudential Insurance Company Of America, OCDB, Product Marketing, Disaster Recovery, Customer Relationship Management (CRM), Sales Strategy, Backups, Marketing, Data Management, Enterprise Software, Software, Sales

Case studies

VMware Insures Improved Customer Service for Prudential

Prudential UK is part of the Prudential group and provides a range of financial products and services including annuities, corporate and individual pensions, savings and investment products to around seven million customers. In 2002 the company decided to establish an off-shore service centre in India to improve customer service levels...

Tags: Customer Service, Prudential Insurance Company Of America, VMware Inc., Prudential UK, Remote Access, Insurance, Virtualization, Server Virtualization, Product Marketing, Financial Planning, Customer Relationship Management (CRM), Storage, Telecommunications, Business Operations, Corporate Insurance, Hardware, Servers, Marketing, Finance, Enterprise Software, Software

Case studies

Case Study: Tangram Ensures Prudential's IT Assets

Keeping track of thousands of computers and multiple IT systems was not a high priority at the Prudential Insurance Company of America in the mid-1990s. The inventories of computer equipment and software were "Managed manually, if at all." The company made no great push to restore order to the relative...

Tags: Asset, Prudential Insurance Company Of America, Information Technology, Jupitermedia Corp., Computer, Asset Management, Y2K, Productivity, Operational Planning, Business Operations

Case studies

Real Estate Firm Recruits More Clients, Improves Service With Mobile Office Solution

Although Prudential California Realty - San Bruno is the most successful Prudential single office franchise in North America, management wanted to improve agents' productivity on the road through a mobile computing solution that would eliminate paper and reduce trips back to the office. The franchise deployed Criterion Corporation's REDTablet solution,...

Tags: Mobile, Prudential Insurance Company Of America, Microsoft Office, Mobile Computing, Microsoft Corp., Real Estate, Tablets, Advertising & Promotion, Microsoft Windows XP, Handhelds, Wireless, Hardware, Notebooks & Tablets, Marketing, Operating Systems, Microsoft Windows, Software

Case studies