providers and sunrocket

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Reader: transferred from SunRocket to TeleBlend and I am still waiting

Just a few minutes ago, I received an email from a reader who has been attempting to transfer his VoIP service  from the now-discontinued SunRocket to TeleBlend.Along with 8x8's Packet8 service, TeleBlend is one of the two "recommended service providers" suggested by SunRocket creditors as a successor service to their...

Tags: Providers, Packet 8

Blog posts 2007-07-23

Does SunRocket's sudden close show more VoIP regulations needed?

When last week's failure of SunRocket left some 200,000 subscribers scrambling for an alternative home phone service, many saw this as the free market at work. Free market as in, survival of the fittest, and the availability of other choices waving discounts to former SR customers as the wisdom of...

Tags: Regulatory, Providers, News

Blog posts 2007-07-23

VoIP provider ViaTalk: we'll buy out your SunRocket contract

Little-known Internet phone provider ViaTalk is the latest to offer special deals to what I have been referring to as "orphaned" SunRocket subscribers.Orphaned, of course, by SunRocket's cessation of operations Monday.The deal is detailed on ViaTalk's FAQ page about how to switch from SunRocket to ViaTalk.Here's some details from...

Tags: Providers

Blog posts 2007-07-17

Say it ain't so, SunRocket

Om's been hearing that pure-play VoIP provider SunRocket has recently laid off some 40 employees. Some mid-level executives are said to be in this number.Om asks us to regard these reports as rumors for now.I think that SunRocket's 200,000 subscriber count gives them some shelter agains the storm, but...

Tags: Providers

Blog posts 2007-06-30

Additional Resources

Just in: Vonage gets a break in Verizon patent suit: monetary award vacated

Just in: Vonage gets a break in Verizon patent suit: monetary award vacatedSad stuffI lived through the wild west days of trying to get lower cost telecom services with competitive local exchange companies and was burned badly. Now I feel like this is a déjà vu – as I have...

Tags: Telephony, Telecom & Utilities, TELECOMMUNICATIONS, Vonage Holdings Corp., Verizon Communications Inc.

Discussion threads 2007-09-26

Packet8 CEO: in light of SunRocket's demise, we're hearing rumors of more VoIP market exits

 As the CEO of the second-largest after Vonage "pure play" VoIP provider, Packet8's Bryan Martin is pretty much plugged in to the whole sector. At ITExpo I had an informal background conversation with Bryan. He feels that the SunRocket implosion cost all VoIP providers some credibility on...

Tags: VoIP, Phone, Packet8, SunRocket, VoIP Company, Price Elasticity, Russell Shaw

Blog posts 2007-09-13

Thoughts on the decline of EarthLink- and a way for them to come back

Colleague Larry Dignan is the first on our block to run with the story that ISP EarthLink is laying off 900 people, closing several offices, and so forth. After running excerpts of an EarthLink corporate statement citing reasons and intent for the downshift, Larry casts doubts...

Tags: EarthLink Inc., Colleague Larry Dignan, Russell Shaw

Blog posts 2007-08-29

Here's why the Skype sign-in outage WON'T matter much

Here's why the Skype sign-in outage WON'T matter muchMostly right, but...I think that the "why" of the outage -- if and when the true cause is revealed -- may have the most impact on Skype's 'popularity'.If it truly is a "glitch", then I believe it will be forgotten. If it...

Tags: Manufacturing, SunRocket, Skype Technologies S.A., outage

Discussion threads 2007-08-17

Skype is back (for some); damage to reputation is done

Skype is back for some; damage to reputation is doneMaybe this is just academically?Well, seems to me this is more important on the academic field than the business field I might be totally wrong. Skype I think is a very good example of the Second Media Age products, and the...

Tags: Telephony, PRODUCTIVITY, VOIP, TELECOMMUNICATIONS, skype, Skype Technologies S.A.

Discussion threads 2007-08-17

SunRocket orphan to TeleBlend provisioner's CEO: I am really tired of "runaround," "incompetence"

A reader from the Chicago suburbs has just sent me a copy of a non-friendly note he sent to the CEO of USA Telephone, the company that has been handling the switch of SunRocket orphans to "preferred provider" TeleBlend.I have to stress, these are the experiences of one reader- but...

Tags: Phone, Customer, SunRocket, Russell Shaw

Blog posts 2007-08-16

SunRocket orphans: selling our contact info to Vonage violates SR Privacy Policy

SunRocket orphans: selling our contact info to Vonage violates SR Privacy PolicyIs this is solicitation really "unrelated"?The legal wording says "unrelated" marketing. Continuing your IP-based phone service since yours had been shut down due to the provider going out of business would be considered as "related marketing", IMHO. ...

Tags: Marketing research, VOIP, SunRocket, Vonage Holdings Corp.

Discussion threads 2007-08-08

SunRocket orphans: selling our contact info to Vonage violates SR Privacy Policy

A number of orphaned SunRocket customers indicate they have reason to believe that SR asset liquidator Sherwood Partners has sold their contact info to Vonage.That would be in addition to perceived sales to Packet8 and TeleBlend, both of which were publicly identified by Sherwood as preferred providers.Many of these reports...

Tags: Vonage Holdings Corp., Russell Shaw

Blog posts 2007-08-08

Packet8 CEO: here's how our $199 a year and SunRocket's $199 a year are different

Packet8 CEO: here's how our $199 a year and SunRocket's $199 a year are differentPacket8 is stable, and so are ViaTalk and JoiPhoneI think that Packet8 will do just fine. They're backed by a hosting company and their business customers. But just so you know, there some other reliable VOIP...

Tags: VOIP, TELECOMMUNICATIONS, Packet8, SunRocket

Discussion threads 2007-08-08

Motley Fool: Vonage will "eventually succumb"

Dave Mock of the financial news and advice website Motley Fool seems to be of two minds about Vonage.Mock looks forward to this Thursday's quarterly earnings statement as one which will show that Vonage's marketing budget cuts and other cost-saving measures have saved the company losses, and will make...

Tags: Vonage Holdings Corp., Russell Shaw

Blog posts 2007-08-07

Did you ever REALLY think Vonage stock would go below $2 a share?

Well, it has happened.Happened today.Remember in a universe long ago and far away (nearly 18 months ago) when Vonage stock kicked off their IPO at $17.50 and public sale at $17.00 a share?Since then, the backsliding has persisted. Investors have ignored all of those whistling-past-the-graveyard Vonage announcements about increasingly higher...

Tags: Vonage, Predictions and Observations

Blog posts 2007-08-01

Comcast passes Vonage in digital voice subscriber rankings

A report from the Yankee Group now shows that Vonage has recently lost its ranking as the Internet phone service with the most subscribers.Noted on PC Magazine's website this  morning, the Yankee Group now says Comcast Digital Voice basic connection diagram at the top of this post reported 2.4 million...

Tags: Vonage, Comcast

Blog posts 2007-07-31

"You touch the telephone network, you die," analyst says of VoIP woes

FORTUNE Magazine's Stephanie Mehta was wondering what exactly it is that places independent VoIP providers like Rest In Pieces SunRocket, Vonage, and others at such risk.No big secret. They don't own and control their networks, and are thus prone to routing issues as well as the health- or lack...

Tags: Vonage

Blog posts 2007-07-30

Here's a likely cause for SunRocket TeleBlend number transfer woes

Reading some posts on BroadbandReports.com's SunRocket Forum, it seems as though porting out legacy SR numbers to work on other services isn't working all that smoothly for many former SunRocket subscribers.Some of these complaints are now aggregating on a thread entitled, TeleBlend- All Circuit are busy....pls try later?One...

Tags: General

Blog posts 2007-07-30

More than "preferred provider," TeleBlend buys part of SunRocket's assets

First, VoIP provider TeleBlend signed an agreement with SunRocket undertaker Sherwood Partners to be one of two preferred providers for former SR customers.But hey, guess what. Now, TeleBlend is buying some of the cremains.Today TeleBlend announced that it has signed a definitive agreement to acquire "certain limited strategic VoIP assets"...

Tags: General

Blog posts 2007-07-27

EXCLUSIVE: Interview with SunRocket preferred provider TeleBlend distribution partner's CEO

TeleBlend is one of two "preferred" VoIP service providers suggested by Sherwood Partners, which is handling SunRocket's dissolutionWith more than a week since the shutoff, and former SunRocket customers still transitioning to new homes, I thought it might be interesting to check in with someone on the TeleBlend side for...

Tags: News, Packet 8, Vonage

Blog posts 2007-07-25