provident financial

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AppLabs Case Study: Provident Financial

Provident Financial is a UK FTSE 250 global lending company. Due to its agent workforce and regional branches, Provident Financial's account management systems were heavily reliant on manual processing. Each branch had its own standalone account management system and a team of clerks would update the agents' data on a...

Tags: Financial, Account Management, AppLabs, Provident Financial, Sales Channel, Sales Force Management, Sales

Case studies 2007-07-23

Additional Resources

AppLabs Case Study: Friends Provident

Friends Provident is one of the leading financial services groups in the UK and a member of the FTSE100 Index of leading UK companies. The FRIENDS strategy is to build on its position as one of the leading Life and Pensions and Asset Management groups in the UK. Central to...

Tags: Information Technology, U.K., AppLabs, Friends Provident, FRIENDS Strategy, IT Department, Asset Management, Strategy, Operational Planning, Business Operations, Management

Case studies 2007-04-24

AMP Improves Customer Service and Reduces Costs Using the Adobe Intelligent Document Platform

Australian Mutual Provident AMP is a leading regional wealth management company with more than 3.4 million customers in Australia and New Zealand and over 3,400 employees. The company wanted to meet increased service demands from financial planners and customers and reduce time and money spent on non-value-added administrative tasks. The...

Tags: Adobe Systems Inc., Customer Service, AMP, Financial Planning, Financial Services, Servers, Finance, Hardware

Case studies