project failures and vendor relationships

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Greed, Arrogance, Inexperience, and Stupidity

Greed, arrogance, inexperience, and stupidity are the essential quartet driving many IT project failures. Bring this set of factors together, and failure is practically inevitable. All too often, vendors and customers angle to get as much as possible out of each other, ignoring the fact that fairness and mutual respect...

Tags: Vendor relationships, Project failures

Blog posts 2006-12-21

When Friends Disagree

This one is short, but irresistible.According to the Kansas City Business Journal, Sprint Nextel is suing IBM for $6.4 million, demanding a refund for over119,000 hours in labor worked on an outsourcing contract. The contract included a clause guaranteeing that Sprint would receive specific productivity improvements as a result of...

Tags: Vendor relationships, Project failures

Blog posts 2006-05-29

Throwing Good Money After Bad?

The Charlotte Observers Carrie Levine describes an ugly IT situation faced by Mecklenburg County, NC. Heres what happened. In 2001, Mecklenburg County signed a contract with a company called PEC Solutions subsequently bought by Nortel Government Systems to build a criminal justice information system. The original budget isnt stated in...

Tags: Vendor relationships, Project failures, Government projects

Blog posts 2006-05-20

Separation Anxiety

An Infoworld article by Dan Tynan describes what can happen when the IT vendor who once loved you now hates you. From the article:&consider this cautionary tale of a small biotech firm in the Rocky Mountains that decided to dump its IT consultant. When the consultant got wind he was...

Tags: Vendor relationships, Project failures

Blog posts 2006-04-27

Additional Resources

Can open source software stop IT failure?

I'm not so sure #1 is valid#1 is a variation of "many eyes make all bugs shallow"Does it help? Yes. But it also makes the implicit assumption that everyone that can view the code is competent to do so. So it goes back to resource allocation being an issue, if...

Tags: Strategy, OPEN SOURCE, information technology, IT Failure, F/OSS, software, open-source software

Discussion threads 2009-10-26

The nightmare of buying enterprise software

The nightmare of buying enterprise softwareIt sounds to me...like the blame lays with the salesman selling the user something he doesn't need. But then salesmen are often ill trained on what their company actually offers. Then again, the bigger the software the bigger the price and the bigger the commission.Let's...

Tags: Tools & Techniques, PRODUCTIVITY, Sales strategy, Sales force management, enterprise software, software, software company, tool

Discussion threads 2008-07-07

Absolutely amazing: Integrator completes ERP project on-time

CIBER (NYSE: CBR), a system integrator, completed an SAP implementation on-time and within budget. This amazing accomplishment must be extraordinary news because the company released a press release specifically to alert the media. I interpret the press release as an indictment of CIBER...

Tags: ERP, Consulting, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting, Michael Krigsman

Blog posts 2008-04-12

The ERP devil's triangle

According to recent research, almost half of all software development projects are challenged: they run over-budget, miss deadlines, and so on. With this in mind, I read Larry Dignan's blog post, "ERP on a budget: Is it possible?" with great interest. Larry is ZDNet's Executive Editor, and he presents several...

Tags: ERP, Consulting, ERP Devil, Larry, Enterprise Resource Planning (ERP), Enterprise Software, Software, Michael Krigsman

Blog posts 2007-10-09