project failures and project success

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Transparent Failure

Recently, major hosting provider, 365 Main, suffered a significant outage, which affected a number of high-profile websites.As readers of this blog know, IT-related failures are commonplace. What's less common, however, is transparent and detailed disclosure regarding the failure situation and its causes.365 Main has posted a detailed analysis of the...

Tags: Project success, Project failures

Blog posts 2007-08-01

Project Ocean Lives!

Back in August, I blogged about Project Ocean, a major implementation meltdown on a City of Philadelphia project. The project was suspended amid allegations of incompetence, politics, and corruption. According to ComputerWorld, the project is now restarting: Philadelphia officials announced [September...

Tags: Project success, Project failures, Government projects

Blog posts 2006-10-11

Shuttle of Death (and Rebirth)

Most of the project failures described in this blog are BIG: huge projects, global system integrators, and so on. This case study shows that even the smallest companies are not immune to software stupidity, with negative impact on customers. However, this story is unusual in one important regard: the offending...

Tags: Project success, Project failures

Blog posts 2006-08-24

Success Factors

Here at the Deck Chairs blog, we hear about lots of project flame-outs. Sometimes, the stories are hard to believe, and we say to ourselves, "It just cant be." Thats why its nice to see someone thinking about the conditions that result in software implementation success. An odd concept I...

Tags: Project success, Project management, Project failures

Blog posts 2006-04-13

Additional Resources

Finally! A Three-Cornered Consulting Service for Enterprise 2.0

Its not too often I endorse a new service - in fact, I never have without a lot of due diligence and at least some production history.   So, for the first...and potentially only....time ever, I'm telling you that I'm truly excited about the launch of Pragmatic Enterprise 2.0.  I'm...

Tags: Socialtext, Enterprise 2.0, Framework, Pragmatic Enterprise 2.0, Michael Krigsman, Ross, Blogging, Strategy, Internet, Management, Paul Greenberg

Blog posts 2009-10-20

Annual cost of IT failure: $6.2 trillion

I'm not buying their claims.. It looks like they're declaring all IT activities as a failure which is patently ridiculous.. The companies I support rarely experience a failure. I do the product evaluations up front and determine if a product is worthy of purchase and deployment. I use...

Tags: Tools & Techniques, Strategy, software, CPU, information technology, IT Failure

Discussion threads 2009-09-30

News to know: Office Web Apps; Palm; AMD-Intel; Andreessen; Win7 for students

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Mary Jo Foley: Microsoft Office Web Apps go to testers: Ten things to know Zack Whittaker: Office 2010 for...

Tags: Larry Dignan, Hewlett-Packard Co., Palm Inc., Web Application, Andrew Nusca, Advanced Micro Devices Inc., Sam Diaz, Intel Corp., Microsoft Office, Office Suites, Software

Blog posts 2009-09-18

7 fundamentals of IT project success

7 FundamentalsI agree that most of the failures are not because of technical issues. Project managers often focus on the mechanics of managing the activities. There needs to be a focus on business value. This can only come from the business.Adding to the Stakeholder involvement item you...

Tags: Strategy, IT Solutions, Project Leadership, information technology, IT Project Success

Discussion threads 2009-09-17

6 dirty tricks from enterprise vendors

GET it in WRITING!If it is NOT in the contract then you made your first mistake.Well said.Contracts & Paper Trails are more precious than gold when something goes Tango-Ultra on you.I dont agree with #5Well I do, but to further clarify, *most* vendors will support at least 1-2 major revisions...

Tags: Content management, Collaboration, Groupware, Enterprise software, Enterprise resource planning (ERP), dirty trick, enterprise vendor, Microsoft SharePoint, Microsoft Corp.

Discussion threads 2009-09-09

Cisco's Brave New World

An intriguing and very well written article in this week's Economist documents Cisco CEO John Chamber's ambitious plans to conquer 30 new areas of business: ...From “virtual health care” to “cloud computing” and “safety and security” to “routers in space”, the company is tackling more than 30...

Tags: Information Technology, Brave New World, Cisco Systems Inc., Chambers, Oliver Marks

Blog posts 2009-08-30

Is Nokia losing focus by now expanding into the PC market with the Booklet 3G?

Too early to tell, but.....Nokia runs the risk of becoming an "also ran" in a new and unfamiliar market. A better move IMHO would be to come out with a revolutionary Linux powered smartbook at a sub-netbook price. Nobody knows for sure where the mobile convergence is heading, but this...

Tags: Cellular phones, Desktops, Operating systems, PC, Nokia Corp.

Discussion threads 2009-08-24

Enterprise Irregulars Join Social CRM Fray

I'd say that the headline is a bit of an understatement or maybe even a misstatement by me.  Let me tell you why. If your life preference is to cower under bedcovers, then you might not have heard of the Enterprise Irregulars EI.   They are a group of iconoclastic, often...

Tags: Blog, Customer, CRM, Ross, Customer Insight, Advertising & Promotion, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Marketing, Software, Sales, Paul Greenberg

Blog posts 2009-08-12

Managing vendor performance: An IT failures virtual town hall

The business and organizational complexity associated with many IT projects sometimes causes difficulty for customers, system integrators, and technology providers. For the next IT failures virtual town hall, we will discuss practical tips to help you better manage vendor performance and increase project success. by Michael Krigsman

Tags: Town Hall, Performance, Information Technology, Strategy, Management, Michael Krigsman

Blog posts 2009-08-04

IT failures town hall recap: Exploring the CIO's role

The IT failures town hall discussion held yesterday brought together CIOs, analysts, IT practitioners, and journalists to discuss the CIO's contribution to project success and failure. Click the player at the top of this post to listen. by Michael Krigsman

Tags: CIO, Information Technology, Strategy, Management, Michael Krigsman

Blog posts 2009-07-29

CRM failures on tap

CRM failures on tapDifferentiated failuresGlad to see you'll be addressing CRM in your blog, Michael. Between you and Paul G, it looks like the industry is going to get a fair shake.It will be interesting to see how you approach the topic of failures. On the one hand, many sources...

Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, CRM, CRM failure

Discussion threads 2009-07-23

The CIO's role in success and failure: An IT failures town hall

The CIO's role in success and failure: An IT failures town hallExamples of recent IT failuresCould you point me to any recent (last 5 years) of large federal IT failures? What's the best source for monitoring federal IT? OMB? Search this blogLook at the categories drop-down menu at the...

Tags: Strategy, information technology, IT Failures Town Hall, IT Failure

Discussion threads 2009-07-14

News to know: Palm Pre weekend; iPhone Monday; Bing; DTV conversion; Twitter accounts

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Sam Diaz: Palm Pre weekend: Sprint could steal Palm's moment Matthew Miller: Initial Pre thoughts and answers...

Tags: Apple iPhone, Google Inc., Palm Inc., Microsoft Corp., Digital Television, Twitter, Sam Diaz, E-mail, TVs, H-1B, Embedded Linux, Cloud Computing, Tv & Home Theater, Online Communications, Personal Technology, Home Entertainment, Human Resources, Labor Relations, Operating Systems, Software, Linux

Blog posts 2009-06-08

New Zune entertainment services on tap for June?

New Zune entertainment services on tap for June?That's a pretty lame timetable if you ask meSeems that MS is living in a vacuum where they think they can release a "me too" product with features that their competitors have a long time ago. The Zune v1.0 and WinMo 6.5 are...

Tags: Microsoft Windows, Advertising & Promotion, Marketing research, Microsoft Zune, New Zune, Microsoft Corp., New Zune entertainment service, WinMo, entertainment service, entertainment

Discussion threads 2009-05-12

Book Review: Why New Systems Fail

Phil Simon has a new book out called “why new systems fail â€" theory and practice collide”. I read through it quickly this weekend. Here’s my review: I’ve pored over systems failures much of professional IT career. In fact, I was...

Tags: Project, Phil Simon, Capability Maturity Model (CMM), Leadership, Blogging, Professional Development, Software Development, Software/Web Development, Management, Internet, Career, Brian Sommer

Blog posts 2009-05-05

Lawson Software: Positive first impressions

I'm currently attending Lawson Software's annual conference, called CUE 09, in San Diego. Since this is my first in-depth exposure to the company, I thought it appropriate to share a few thoughts and comments. Overall, I like the company: the people are nice, they articulate product strategy clearly, and senior management obviously...

Tags: Lawson Software Inc., Customer Satisfaction, Blogger, Blogging, Product Marketing, Internet, Marketing, Michael Krigsman

Blog posts 2009-04-21