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- The troubling thoughts re: outsourcing
- Some facts and inferences should be updatedAccenture's Consulting revenue dropped 12% and Outsourcing grew by 1%http://stocks.investopedia.com/stock-analysis/2009/Accentures-Future-Remains-Bright-ACN-IBM-HPQ1005.aspxSome of the issues you highlighted around process innovation, dated technology, etc will continue to remain. However, the nimbler players will also adopt the benefits of innovations like SaaS and Cloud platform.Underlying platform is an...
- Tags: Managed hosting, Business process outsourcing (BPO), Programming languages, outsourcing, BPO, COBOL, outsourcing company
- Discussion threads 2009-10-06
- Annual cost of IT failure: $6.2 trillion
- I'm not buying their claims.. It looks like they're declaring all IT activities as a failure which is patently ridiculous.. The companies I support rarely experience a failure. I do the product evaluations up front and determine if a product is worthy of purchase and deployment. I use...
- Tags: Tools & Techniques, Strategy, software, CPU, information technology, IT Failure
- Discussion threads 2009-09-30
- The burnout risks for E2.0 community managers
- Dion Hinchcliffe's piece on community management surprised me. There is a sense that Dion is trying to lay down some ground rules in an area that is too new for anyone to draw anything other than tentative and early stage conclusions. That's not to say that conclusions are incorrect. There...
- Tags: Dennis Howlett
- Blog posts 2009-09-29
- Is Nokia losing focus by now expanding into the PC market with the Booklet 3G?
- Too early to tell, but.....Nokia runs the risk of becoming an "also ran" in a new and unfamiliar market. A better move IMHO would be to come out with a revolutionary Linux powered smartbook at a sub-netbook price. Nobody knows for sure where the mobile convergence is heading, but this...
- Tags: Cellular phones, Desktops, Operating systems, PC, Nokia Corp.
- Discussion threads 2009-08-24
- Enterprise Irregulars Join Social CRM Fray
- I'd say that the headline is a bit of an understatement or maybe even a misstatement by me.  Let me tell you why. If your life preference is to cower under bedcovers, then you might not have heard of the Enterprise Irregulars EI.   They are a group of iconoclastic, often...
- Tags: Blog, Customer, CRM, Ross, Customer Insight, Advertising & Promotion, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Marketing, Software, Sales, Paul Greenberg
- Blog posts 2009-08-12
- CRM failure rates: 2001-2009
- CRM failure rates: 2001-2009Interesting Collection of StatsAs one of the people who constantly said that 50% of CRM implementations fail although I believe that the number is higher in the early 2000 while at Gartner, I see that the number is holding.To me then, and still now, the main problems...
- Tags: Customer relationship management (CRM), Advertising & Promotion, CRM, failure rate, CRM failure rate
- Discussion threads 2009-08-03
- CRM failures on tap
- CRM failures on tapDifferentiated failuresGlad to see you'll be addressing CRM in your blog, Michael. Between you and Paul G, it looks like the industry is going to get a fair shake.It will be interesting to see how you approach the topic of failures. On the one hand, many sources...
- Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, CRM, CRM failure
- Discussion threads 2009-07-23
- Screw Kindle...just give me a decent app for textbooks
- Screw Kindle...just give me a decent app for textbooksI agreeI have to agree with you there. The Kindle is a nice gadget, but completely superfluous. Heck between MobiReader Pocket and the Gutenberg Project, I can read the classics on my BlackBerry (one of my personal projects. I...
- Tags: Digital rights management (DRM), E-books, Tablets, Notebooks, textbook
- Discussion threads 2009-05-04
- Justifying SOA: 12 key metrics to keep tabs on
- I've had a great discussion going on over at the ebizQ site concerning the importance of measurement to SOA success. (Additional discussion is also taking place in an open forum at ebizQ.) Loraine Lawson joined the discussion, and did a stellar job of summarizing some of the...
- Tags: ROI, SOA, Service, Service-Oriented Architecture (SOA), Roi/Tco, Web Services, Middleware, Enterprise Software, Software, Finance, Managerial Accounting, Joe McKendrick
- Blog posts 2009-04-25
- Did California
- Did CaliforniaNow just hold on a minute buster...Isn't a politician's DUTY to be "unbalanced, and perhaps even misleading"?Afterall...if politicians start telling the truth ALL the time...what will the press do for fun and entertainment? Hmmmmmmmm? ;-)Just another excuse to tax youThese idiots jacked up the state government size thinking the...
- Tags: Taxes, Free trade, tax
- Discussion threads 2009-02-02
- From Windows to Unix: a mental journey
- From Windows to Unix: a mental journeyAn idealogically unnecessary journey......that will waste time and energy for those who use what works, not what is politically preferred by people who have tunnel vision.Arrogance"With Windows and zOS you care mostly about applications, with Unix you care mostly about users."I call BS. If...
- Tags: Operating systems, Unix, Microsoft Windows
- Discussion threads 2009-01-24
- PPM & IT Management â€" is now finally the time?
- Best Practice in IT Management - Has PPM's time come? PPM Project Portfolio Management software products have been around several years now. They are used by IT departments, project teams, program managers and others to both manage projects but also to constantly monitor and adjust one’s project...
- Tags: IT Administration, Information Technology, PPM, Strategy, Management, Brian Sommer
- Blog posts 2009-01-20
- 10 reasons to purchase new hardware during a recession
- TechRepublic guest post: It may seem like the last thing you want to do in the midst of tough economic times is invest in new hardware. But IT consultant Erik Eckel suggests that trying to coast on failing or outdated equipment will cost you more in the long run. You...
- Tags: Employee, PC, Recession, Server, Hardware, Organization, Budgets, Larry Dignan
- Blog posts 2009-01-20
- Five strategies for 2009 IT gold
- Five strategies for 2009 IT goldInfightingQuoting a sentence from each of your 5 points to show that you've assumed a conflict to be resolved for IT's benefit, if not in its favor:If the business side routinely criticizes your IT team, get together and ask them for guidance. Although listening carefully...
- Tags: information technology, strategy
- Discussion threads 2009-01-05
- Study: 68% of IT projects fail
- Study: 68% of IT projects failI used to work for the federal government......we never got anywhere near a 32% success rate. More like 10%.This is OK since IT in US is not a business but humanitarian aid to India.ntRE: Study: 68% of IT projects failIs this problem down to the...
- Tags: Strategy, Now Let, IT Projects Fail, PMI, IAG, information technology
- Discussion threads 2008-12-11
- Sun vs. MySQL: the Widenius theses
- Sun vs. MySQL: the Widenius thesesNow they turn on each other?Boy, the Sun and MySql folks are taking out their AK47 and drawing up a circle. The order is given: "Fire! Let's get these sons of *****!!!" They are blasting each other off in front of the public eyes. FOSS...
- Tags: OPEN SOURCE, Sun Microsystems Inc., MySQL
- Discussion threads 2008-12-08
- Blackbox, SWaP, and the z10
- Blackbox, SWaP, and the z10Over a barrelis where IBM has you if you still use mainframes. Not only is the hardware very expensive, but the labor is too. Universities stopped their mainframes ages ago, so no CS student today has any idea what a mainframe is. This means that you...
- Tags: Mainframes, Servers, Processors, Hardware cost, Shaw, mainframe, Z10, hardware, CPU
- Discussion threads 2008-11-06
- Denial: The secret IT killer
- Denial: The secret IT killerYupI've seen dodge behaviour before.People that act as messengers should be commended. Not thrown to heat etc..You get the blame game and dog-eat-dog environments. Very bad stuff indeed.Between the cracksHow many fatal problems belong to anyone? For participants, "The operation was a success but the...
- Tags: idiot manager, denial, secret IT killer, IT killer, killer, information technology
- Discussion threads 2008-10-21
- Microsoft makes daring vulnerability sharing move
- Microsoft makes daring vulnerability sharing movehave to say it's goodSomebody finally gets it about actual security development in a shared mode.I Agree. Good Move, finally.This will allow the mfrs of network perimeter appliances and IPS to solidify their signatures beforehand.I'm not sure daring is the word...They should have been doing...
- Tags: Microsoft Corp., security, OH GOD, vulnerability, open source, OSS
- Discussion threads 2008-08-05
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