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- Life In The Vast Plane...
- Why is it that laptops and the internet have been around for a generation and yet the infrastructure we live in still doesn't support them? I'm talking primarily about travel. A vast portion of the working population are regularly on the move, particularly flying, for face...
- Blog posts 2009-10-08
- OC2 Improves Efficiency of Automation Processes With Oracle E-Business Suite Release 12
- OC2 wanted to provide the small business with a reliable, affordable, and comprehensive professional services automation solution for more efficient internal personnel, financial, and project and customer management and keep consultants' timesheets - a critical component of the company's functions - fully up-to-date via an integrated Web-based application. The challenge...
- Case studies 2009-07-01
- Severa â€" PSA/PPM discussion with Zaki Usman
- The battle for low-cost, SaaS-based PSA/PPM is heating up Severa, a PSA/PPM (professional services automation/project portfolio management) vendor, has recently launched their newest product line: Severa 3. This is a Web 2.0, SaaS software as a service solution targeted for many professional services firms. The...
- Blog posts 2009-06-01
- New carbon emissions tracker is focused on professional services organizations
- New carbon emissions tracker is focused on professional services organizationsTotal insanity..... Everyone stop using oil & electricityAttention all 'amerikan comrades' you are hereby ordered to cease all uses of electricity, oil and of course eating any meat products.You are also ordered to report to the re-education Obamasiah camps for climate...
- Discussion threads 2009-05-14
- New carbon emissions tracker is focused on professional services organizations
- Feeling neglected because many carbon emissions analysis "tools" typically are focused on companies that create hard goods and that have facilities and manufacturing lines to manage and products to deliver rather than those of the intellectual sort? Non-profit organization Noblis is launching a service to help address...
- Blog posts 2009-05-14
- Capture Value From Unified Communications
- This white paper describes ways to make businesses communications more effective, changes should consider, and returns on investment that companies have achieved by engaging professional services delivered by an in-house team or contracted through a consultant or systems integrator such as Avaya Professional Services. In all cases service professionals identified...
- White papers 2009-05-01
- Austrian Mobile Provider H3G Dials Up HP Software Professional Services - Saves Time and Improves Customer Service Via Configuration and Change Management Upgrade
- H3G provides 3G (third-generation) mobile communications services to more than 577,000 customers in Austria. The company wanted to improve customer service and reduce system management workloads by upgrading service management processes. H3G developed a service management roadmap and - based on the roadmap - implemented configuration management and change management...
- Case studies 2009-04-01
- Motorola Total Network Care: Using Expert Professional Services to Help Good Networks Become Great Networks
- Broadband wireless networks aren't about the network or the service provider. They're about the subscribers who depend on great service to help them live their lives to the fullest: communicating, working, socializing and entertaining. They need service that is always available and provides consistently high levels of voice and data...
- White papers 2008-11-12
- How to Deliver Superior Professional Services Cost-Effectively
- This new Ziff Davis White Paper examines new strategies for improving operations and exceeding client expectations, despite today's economic climate. Remote service delivery is proving to be a strategic ally in providing premium service to clients while enabling you to cut costs. Download the Ziff Davis White...
- White papers 2008-10-23
- Microsoft Dynamics Webcast: CRM in Professional Services: Relationship Management After the Sale (Level 200)
- Professional service organizations are now using Customer Relationship Management CRM far beyond its traditional use in marketing, sales, and service. The attendee of this webcast will learn how Microsoft CRM makes an ideal platform to build custom applications in a fraction of the time it usually takes to develop a...
- Webcasts 2008-10-21
- Experience Measurable Gains with Remote Services and Support
- IT consultants and Professional Services PS organizations have much to gain with remote services and support delivery - namely reduced travel costs, increased margins and improved billable utilization. But how exactly are IT consultants and PS organizations putting remote services and support delivery to work for them?...
- White papers 2008-10-15
- Oracle + Primavera
- Where are the lucky couple registered? Yesterday, Oracle announced that it would be purchasing Primavera. Details of the transaction have not been made public. Already we see that Oracle has stated that Primavera management and employees will become part of a global business...
- Blog posts 2008-10-08
- Plateau Systems Goes Global With Software as a Service
- The company's flagship software offering, Plateau Talent Management Suite, provides a comprehensive platform for managing talent and gives users the power to increase workforce productivity and performance. Plateau's challenges are the envy of most companies: fulfilling market demand created by satisfied customers. Plateau also required global support and networking to...
- Case studies 2008-10-01
- The Secrets of Capturing Value From Unified Communications
- Unified Communications UC is now delivering consistently positive results through targeted implementations. Applications and benefits are documented in both User Productivity (UC-U) and Business Process (UC-B) categories. The Secret of these successes is to change something in the business to eliminate communication hot spots. The Secret Ingredient to assure success...
- White papers 2008-10-01
- Sequoia bets on enterprise apps in the cloud
- Big-hitting VC firm Sequoia Capital has invested in SaaS pureplay integrator Appirio, making a bet that bringing cloud applications to the enterprise will prove to be a disruptive opportunity. by Phil Wainewright
- Blog posts 2008-07-21
- Professional Services Firm Maximizes Knowledge Sharing With Collaborative Intranet
- Oliver Wyman - Delta Organization & Leadership, a global consulting firm, has intellectual property that was previously dispersed among multiple hard-to-access intranet systems. Consequently, the firm's consultants and business users had difficulty finding and using information for new business proposals and client projects. In fact, they often were forced to...
- Case studies 2008-07-01
- SearchSOA.com names Nexaweb's Enterprise Web Suite 'Product of Year'
- Nexaweb Technologies, the application platform provider, just keeps piling on the accolades. Its latest achievement is the Product of the Year award for its Enterprise Web Suite from SearchSOA.com. The gold-status award for the Burlington, Mass. Company, came in the RIA /Composite Application Assembly category, and was...
- Blog posts 2008-04-09
- The Dawn of Green IT Services
- Enterprises are increasingly going green, and looking to IT operations to help them reduce corporate energy consumption and become more environmentally responsible. Some IT shops are responding by seeking help from professional services providers that assess, plan, and implement green initiatives for procurement, operation, and disposal of IT assets and...
- White papers 2008-02-29
- Professional Services Firm Builds Up the Bottom Line, Saving $100,000 Per Year With New Employee Performance Management System
- ASCG Incorporated was founded in 1981 and offers a full range of architectural and engineering services. Most of their completed appraisals had to be manually mailed to their COE and COO. When handling this much paper, things were occasionally lost, resulting in wasted effort, as well as employee concern. After...
- Case studies 2008-01-01
- Customer Service Standards Redefined: Professional Services and Insurers Combine Expertise to Raise the Bar
- In the east coast insurance office, customer service is taken very seriously. In an industry that is very competitive, efficiency is vital to providing service that gives companies a competitive edge. According to the vice president of claims, the goal of the project was to integrate the two operations and...
- Case studies 2007-11-06
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