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ZDNet Resources
- Microsoft Dynamics Webcast: CRM in Professional Services: Relationship Management After the Sale (Level 200)
- Professional service organizations are now using Customer Relationship Management CRM far beyond its traditional use in marketing, sales, and service. The attendee of this webcast will learn how Microsoft CRM makes an ideal platform to build custom applications in a fraction of the time it usually takes to develop a...
- Tags: Microsoft Dynamics, Custom Application, Webcast, Professional Services, Microsoft Corp., Microsoft CRM, CRM, Professional Service Organization, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Webcasts 2008-10-21
Additional Resources
- 10 ways to evaluate your IT management software
- Does your helpdesk work for you or do you work for your helpdesk? Saar Bitner of SysAid Technologies tells how to manage you IT management software. Commentary - Choosing the right IT management software solution is a strategic decision that requires the careful planning and consideration of every IT...
- Tags: IT Administration, Information Technology, Software Solution, Tools & Techniques, Strategy, Management, IT management, software, Saar Bitner SysAid Technologies, Special to ZDNet, Saar Bitner SysAid Technologies, Special to ZDNet
- News items 2009-11-05
- Apple Q4 '09 earnings result - Most profitable quarter ever
- moron servicemoron service, where are you?Ghost of PsystarSee? ... it just goes to show ya! If Apple doesn't get their act together and start licensing their operating system for Mac clones, there's no hope for them. How long can they expect to keep a drowning company afloat selling...
- Tags: Microsoft Windows 7, Microsoft Windows NT, Desktops, Apple Inc., big word
- Discussion threads 2009-10-19
- Two Views of the Software Market
- A Bridge Too Far? In a blogger briefing this week at SAP’s TechEd, SAP CTO, Vishal Sikka, drew a chart of the application software market and what new areas of technology are of interest to the firm. I’ve tried to reproduce his freehand drawing into the following...
- Tags: ERP, Vishal Sikka, S-curve, Enterprise Resource Planning (ERP), Enterprise Software, Software, Brian Sommer
- Blog posts 2009-10-16
- Carbonetworks releases new app for managing emissions info, sustainability planning
- If your company would like to take control of its greenhouse gas emissions information and other data related to energy usage and sustainability initiatives, Carbonetworks has flipped the switch on what it is calling a Performance Management Platform for this information. The application is offered as a service, so you...
- Tags: Sustainability, Greenhouse Gas, Heather Clancy
- Blog posts 2009-08-24
- VMware's vision: Clouds everywhere
- While I was making my way out to San Francisco for OpenSource World/Next Generation Datacenter/Cloudworld, VMware issued a press release stating that they were acquiring Spring Source, a supplier of Platform as a Service offerings. This, I believe, opens the door for VMware to offer a nearly complete, end-to-end solution...
- Tags: Solution, Data Center, Open Source, PaaS, Vision, Supplier, VMware Inc., Tool, SpringSource, Spring Framework, Data Centers, Virtualization, Cloud Computing, Storage, Hardware, Data Management, Dan Kusnetzky
- Blog posts 2009-08-12
- Sunset for the tanning business
- Sunset for the tanning businessApparentlyattractive, assertive, confident women intimidate you.This is a serious issue but......you just had to make it about Sarah Palin, didn't you. RE: Sunset for the tanning businessWhy do you continue to push this story when it is CLEARLY FALSE. You know its FALSE.One exposure...
- Tags: SECURITY, Sarah Palin, tanning bed
- Discussion threads 2009-07-30
- Cloud DR services are real
- There is a lot of hype surrounding cloud and I'm usually not one to join the hype but in the case of cloud-based backup and disaster recovery services (I'm trying to use the IT service continuity but it hasn't caught on yet), these service are available today and they address major...
- Tags: Recovery, Information Technology, Service, Storage-as-a-Service, Disaster Recovery, Backups, Data Management, Stephanie Balaouras
- Blog posts 2009-07-27
- Is Microsoft getting serious about education?
- Is Microsoft getting serious about education?Feed the beastBest I can tell, it's still the old "everything feeds back to Microsoft" strategy. MS doesn't have a competitor to Moodle just now, but the plugin is as always MS-only. Moodle isn't.Why do you carelinux, smart folks, Geez, who give u...
- Tags: Tools & Techniques, Microsoft Corp., education, Moodle, software
- Discussion threads 2009-07-23
- Intel urges SMEs: Don't delay PC refresh
- Intel urges SMEs: Don't delay PC refresh wow companies want you to buy stuff from them...details at 11I'd be interested in knowing how they arrived at the correlation between......older PCs and malware. I can't see why an older system would be any more likely to get malware than a brand...
- Tags: SMB/SME, Cyberthreats, Intel Corp., small and medium enterprise, PC Refresh, PC
- Discussion threads 2009-06-29
- Enterprise 2.0 2009 Conference: Aggregate and Organize
- I finally made it to Boston for the Enterprise 2.0 conference with my record intact. That record would be that I have NEVER in 15 years of flying to Boston a hundred times, NEVER, repeat again, NEVER been on time both ways. This one was resolved quickly because my flight...
- Tags: Paul Greenberg
- Blog posts 2009-06-24
- Beware of Windows 7 downgrade/upgrade mess
- Beware of Windows 7 downgrade/upgrade messXP is dead guys....Let it go. Vista works, and contrary to popular belief, is quite stable, and ready to carry your business.If you still need XP, you can always run it in a VM...Question?What organization buys computer without an OS not all ready preinstalled? Does...
- Tags: Microsoft Windows Vista (Longhorn), Operating systems, Microsoft Windows Vista, Microsoft Windows 7, Microsoft Windows XP, operating system, Microsoft Windows
- Discussion threads 2009-06-17
- WWDC 2009 live
- WWDC 2009 liveCommon baby!And here comes the 240GB iPod classics, *keeps fingers crossed*Or alternatively, a 80GB or so flash iPod classic - you can keep that touch feature and large screen - I need all my music with me at all times, with lots of battery life and that On...
- Tags: Network technology, Digital music, 64-bit, Apple Inc., WWDC 2009, official opinion, Apple iPod
- Discussion threads 2009-06-08
- Severa â€" PSA/PPM discussion with Zaki Usman
- The battle for low-cost, SaaS-based PSA/PPM is heating up Severa, a PSA/PPM (professional services automation/project portfolio management) vendor, has recently launched their newest product line: Severa 3. This is a Web 2.0, SaaS software as a service solution targeted for many professional services firms. The...
- Tags: Software-as-a-service, Professional Services, QuickArrow, Software As A Service (SaaS), Managed Hosting, Cloud Computing, Emerging Technologies, Brian Sommer
- Blog posts 2009-06-01
- Gumblar attack worse than Conficker, experts warn
- Gumblar attack worse than Conficker, experts warn Someone will come up with...Microsoft doesn't supply patches for pirated software even though they do.True[i]If you run another OS then you will not get the Gumbar problem.[/i]And if you are talking about Linux then I say that's good. Moving to OS X to...
- Tags: Linux, Operating systems, SECURITY, Now Let, Gumblar, Gumbar, Conficker, attack, Gumblar attack, operating system, Microsoft Windows
- Discussion threads 2009-05-29
- New carbon emissions tracker is focused on professional services organizations
- Feeling neglected because many carbon emissions analysis "tools" typically are focused on companies that create hard goods and that have facilities and manufacturing lines to manage and products to deliver rather than those of the intellectual sort? Non-profit organization Noblis is launching a service to help address...
- Tags: U.S. General Services Administration, Professional Services, Carbon Footprint, Carbon Emission, Carbon Emissions Tracker, Heather Clancy
- Blog posts 2009-05-14
- OmniPeek 6.0.2 (Windows)
- OmniPeek Enterprise is WildPackets' flagship product. It combines all of the features of the OmniPeek product line in one product, including support for local captures from multiple interfaces and connections to an unlimited number of distributed OmniEngines. It supports data collection from any network topology, including 10 Gigabit and Gigabit...
- Tags: WildPackets, Network, Voice, Microsoft Windows, Video, Analysis, OmniPeek Enterprise, Corporate Communications, Networking, Telecommunications, Marketing
- Software downloads 2009-05-06
- Sales, marketing and support bearing the brunt of new Microsoft job cuts?
- Sales, marketing and support bearing the brunt of new Microsoft job cuts?Geeee ....Maybe that is where Mike Cox's had been. Writing press for the SMSG group .....?Microsoft Sales, Marketing, and Service Group SMSG is the sales, marketing, consulting, technical support, and customer service arm of the world?s leading software company....
- Tags: Sales strategy, Sales force management, Recruitment & Selection, new Microsoft job, Microsoft Corp., brunt, Microsoft job, Sales Marketing, sales, job
- Discussion threads 2009-05-05
- Jive Introduce 'Software as a Service' Social Business Express
- Jive Software are launching a free for 90 days cloud version of their 'Social Business Software' SBS today - a lighter weight hosted solution for those who are grappling with internal infrastructure and resources challenges but need to get up and running with a collaboration environment. ...
- Tags: Tenant, Microsoft Windows Small Business Server, Software-as-a-service, Marketing, Information Technology, Environment, Use Case, Collaboration Environment, Jive SBS, Strategy, Collaboration, Groupware, Management, Enterprise Software, Software, Oliver Marks
- Blog posts 2009-05-04
- I challenge you to ask yourself: Will not-new technology do?
- While the rest of the tech world works itself into frenzy over the strange yet fabulous union of Oracle and Sun Microsystems, I've been contemplating a much more mundane but potentially far-reaching issue for IT manager sorts. That is: whether or not your organization should be considering refurbished systems as...
- Tags: Procurement, Redemtech, Purchasing & Procurement, Microsoft Windows, Netbooks, Nettops & MIDs, Microsoft Windows XP, Business Operations, Operating Systems, Software, Hardware, Heather Clancy
- Blog posts 2009-04-20
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