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	<title><![CDATA[process management Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/process+management.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to process management]]></description>
	<s:counts start="0" returned="20" found="26" />
	<language>en-us</language>
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		<title><![CDATA[Persona-Based BPM: Filling in the Missing Links in Process Management]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1140533]]></link>
		<description><![CDATA[BMP can be transformational but far too often it is not because there are missing links in the common approach to process that limits results for the majority of initiatives. This whitepaper shows how to fill in the missing links by addressing the personal perspectives of the people involved in...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 Sep 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/bpm.html"><![CDATA[BPM]]></category>
		<category domain="http://updates.zdnet.com/tags/global+360+inc..html"><![CDATA[Global 360 Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/business+process+automation.html"><![CDATA[Business Process Automation]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Scandinavian Tobacco Group Eersel Deploys Business Intelligence to Boost Production Process Management]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1171315]]></link>
		<description><![CDATA[Scandinavian Tobacco Group wanted to ensure that all information in the AS/400 DB2 database environment required by sales and marketing is available for quick and flexible use and reduce the delay between the business requesting information and the actual report delivery, eliminating production management delays. The challenge was to improve...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Tue, 01 Sep 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/business+intelligence.html"><![CDATA[Business Intelligence]]></category>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
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		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
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		<category domain="http://updates.zdnet.com/tags/ibm+as%252f400.html"><![CDATA[IBM AS/400]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/databases.html"><![CDATA[Databases]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/data+management.html"><![CDATA[Data Management]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">ORCL</category>
	</item>
	<item>
		<title><![CDATA[Nimble business process management helps enterprises gain rapid productivity returns]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Gardner/?p=3174]]></link>
		<description><![CDATA[To better understand how business processes can be developed and managed nimbly to help deal with such change, I recently moderated a panel of users, BPM providers, and analysts. by Dana Gardner]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 28 Aug 2009 13:43:28 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/nimble+llc.html"><![CDATA[Nimble LLC]]></category>
		<category domain="http://updates.zdnet.com/tags/bpm.html"><![CDATA[BPM]]></category>
		<category domain="http://updates.zdnet.com/tags/business+process+automation.html"><![CDATA[Business Process Automation]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/dana+gardner.html"><![CDATA[Dana Gardner]]></category>
	</item>
	<item>
		<title><![CDATA[Process Management Company Saves $49,000 With Virtual Server Solution]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1103369]]></link>
		<description><![CDATA[Caltrol, a leading representative company for industrial process management and automation solutions, had a disconnected server environment and physical servers that were aging, unreliable, and inefficient. Caltrol implemented Windows Server 2008 Hyper-V and virtual servers to reduce hardware and build a business continuity environment. As a result, it has reduced...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Thu, 16 Jul 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+virtual+server.html"><![CDATA[Microsoft Virtual Server]]></category>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/environment.html"><![CDATA[Environment]]></category>
		<category domain="http://updates.zdnet.com/tags/servers.html"><![CDATA[Servers]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
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		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Forrester CRM analyst discusses IT failure [podcast]]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-13604-0.html?forumID=1&threadID=61240&messageID=1128189&start=0]]></link>
		<description><![CDATA[Forrester CRM analyst discusses IT failure [podcast]The "people part" is hardI just listened to your podcast with Dr. Petouhoff of Forrester. Let me start by saying I fundamentally agree with every point made in the podcast. Though I agree, I think the characterization of the "people part" is oversimplifying the...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 24 Feb 2009 17:15:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/podcasts.html"><![CDATA[Podcasts]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise software]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[information technology]]></category>
		<category domain="http://updates.zdnet.com/tags/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/organizational+change.html"><![CDATA[organizational change]]></category>
		<category domain="http://updates.zdnet.com/tags/organizational+change+management.html"><![CDATA[organizational change management]]></category>
		<category domain="http://updates.zdnet.com/tags/good+governance.html"><![CDATA[Good Governance]]></category>
		<category domain="http://updates.zdnet.com/tags/podcast.html"><![CDATA[podcast]]></category>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/dr+petouhoff.html"><![CDATA[Dr Petouhoff]]></category>
		<category domain="http://updates.zdnet.com/tags/forrester+research+inc..html"><![CDATA[Forrester Research Inc.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">FORR</category>
		<category domain="tickers">FORR</category>
	</item>
	<item>
		<title><![CDATA[The Big Picture - Approaching BPM From a Different Direction]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=930799]]></link>
		<description><![CDATA[Many approaches to Business Process Management BPM have centred around the use of standard workflow technology. However, many business processes straddle two or more business applications, and as such, the workflow needs to straddle the applications, and the data, as well. Therefore, BPM has historically faced the need to use...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 12 Feb 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/quocirca.html"><![CDATA[Quocirca]]></category>
		<category domain="http://updates.zdnet.com/tags/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/bpm.html"><![CDATA[BPM]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/business+process+automation.html"><![CDATA[Business Process Automation]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Process Explorer 11.33 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=918681]]></link>
		<description><![CDATA[Process Explorer is an advanced process management utility that picks up where Task Manager leaves off. It will show you detailed information about a process including its icon, command-line, full image path, memory statistics, user account, security attributes, and more. When you zoom in on a particular process you can...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Wed, 04 Feb 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/process.html"><![CDATA[Process]]></category>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/dynamic-link+library.html"><![CDATA[Dynamic-link Library]]></category>
		<category domain="http://updates.zdnet.com/tags/sysinternals.html"><![CDATA[Sysinternals]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Talkback Tuesday: latest MS vulnerability]]></title>
		<link><![CDATA[http://blogs.zdnet.com/security/?p=2079]]></link>
		<description><![CDATA[Everyone was discussing the MS08-067 vulnerability and its out-of-cycle patchlast week.  My post on the topic elicited several comments from our readers, including the following by frgough:   If this had been Apple, the article slant would have been all about  poor security models, inherently flawed structure...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 28 Oct 2008 18:12:58 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/vulnerability.html"><![CDATA[Vulnerability]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+inc..html"><![CDATA[Apple Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[Security]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/adam+o%2527donnell.html"><![CDATA[Adam O'Donnell]]></category>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/vulnerability.html"><![CDATA[Vulnerability]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+inc..html"><![CDATA[Apple Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[Security]]></category>
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		<category domain="http://updates.zdnet.com/tags/adam+o%2527donnell.html"><![CDATA[Adam O'Donnell]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AAPL</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">AAPL,MSFT</category>
	</item>
	<item>
		<title><![CDATA[MKN TaskExplorer 5.0 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=840913]]></link>
		<description><![CDATA[MKN TaskExplorer is an advanced process management tool that enables you to easily manage the tasks and applications running on your system. TaskExplorer shows detailed information about each process, including performance and memory graphs, DLLs loaded, threads, and access token. It also shows the information about the handles opened by...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 23 Sep 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/process.html"><![CDATA[Process]]></category>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/performance.html"><![CDATA[Performance]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/mkn+software.html"><![CDATA[MKN Software]]></category>
		<category domain="http://updates.zdnet.com/tags/mkn+taskexplorer.html"><![CDATA[MKN TaskExplorer]]></category>
		<category domain="http://updates.zdnet.com/tags/performance+management.html"><![CDATA[Performance Management]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://updates.zdnet.com/tags/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[KME Group S.p.A. Integrates IT Applications and Improves Process Management]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=382571]]></link>
		<description><![CDATA[KME Group wanted to avoid reliance on a single Enterprise Resource Planning ERP system in view of the importance and particular nature of metal management and the diversity of product mixes and plant sizes and provide a strong interface between the proprietary system and the company's SAP application (used in...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Tue, 01 Jul 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+resource+planning+%2528erp%2529.html"><![CDATA[Enterprise Resource Planning (ERP)]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">ORCL</category>
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	<item>
		<title><![CDATA[IT Manager Webcast: Enabling Innovation Process Management Using the Microsoft EPM Solution and SharePoint Server 2007 (Level 100)]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=335713]]></link>
		<description><![CDATA[In fast-paced global economy, innovation is the key to the next big breakthrough in products, services, and processes. However, businesses are often challenged with facilitating innovation because of cultural, strategic, or logistical pitfalls. This webcast covers the best practices for fostering a culture of innovation by enabling a business's most...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Tue, 18 Dec 2007 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/innovation.html"><![CDATA[Innovation]]></category>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+office+sharepoint+server.html"><![CDATA[Microsoft Office SharePoint Server]]></category>
		<category domain="http://updates.zdnet.com/tags/webcast.html"><![CDATA[Webcast]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+sharepoint.html"><![CDATA[Microsoft SharePoint]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
	</item>
	<item>
		<title><![CDATA[Brasil Telecom Increases Efficiency of Network Management and Service Provisioning]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=340709]]></link>
		<description><![CDATA[To meet Brasil Telecom's regulation-related business and service provisioning challenges, the company needed to improve its order management and provisioning processes and reduces its capital expenses and operating expenses. To operate more efficiently and gain market share, the company needed an inventory system with an architecture that could speed up...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Mon, 01 Oct 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/network.html"><![CDATA[Network]]></category>
		<category domain="http://updates.zdnet.com/tags/provisioning.html"><![CDATA[Provisioning]]></category>
		<category domain="http://updates.zdnet.com/tags/service+provisioning.html"><![CDATA[Service Provisioning]]></category>
		<category domain="http://updates.zdnet.com/tags/network+management.html"><![CDATA[Network Management]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Streamlining Accounts Payable]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1130541]]></link>
		<description><![CDATA[Oracle Imaging and Process Management provides a foundation for achieving process efficiency and maximizing investments in corporate systems. By automatically delivering critical business content, and integrating transaction documents and information into common business processes and third-party applications, Oracle Imaging and Process Management drive Return On Investment ROI throughout the organization. ]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 20 Jul 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/accounts+payable.html"><![CDATA[Accounts Payable]]></category>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/imaging.html"><![CDATA[Imaging]]></category>
		<category domain="http://updates.zdnet.com/tags/document+management.html"><![CDATA[Document Management]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/managerial+accounting.html"><![CDATA[Managerial Accounting]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">ORCL</category>
	</item>
	<item>
		<title><![CDATA[Oracle Imaging and Process Management: HR Integrations]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=326389]]></link>
		<description><![CDATA[Oracle Imaging and Process Management allows organizations to easily manage content associated with personnel records directly with leading HR systems like Oracle's PeopleSoft Enterprise Human Capital Management. Organizations can leverage their current investments, eliminate delays and inefficiencies in accessing HR records, apply records management policies that ensure the content is...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 23 May 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/imaging.html"><![CDATA[Imaging]]></category>
		<category domain="http://updates.zdnet.com/tags/integration.html"><![CDATA[Integration]]></category>
		<category domain="http://updates.zdnet.com/tags/records+management.html"><![CDATA[Records Management]]></category>
		<category domain="http://updates.zdnet.com/tags/managerial+accounting.html"><![CDATA[Managerial Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/document+management.html"><![CDATA[Document Management]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">ORCL</category>
	</item>
	<item>
		<title><![CDATA[Atkins Improves Service and Ensures Compliance With Imaging and Process Management System]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=326167]]></link>
		<description><![CDATA[Atkins was running a number of disparate administrative systems - which were slow and prone to human error - across its 190 sites in the United Kingdom. As a result, employees, customers, and suppliers often had inconsistent experiences depending on their location. Atkins launched an initiative designed to bring many...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Tue, 01 May 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/compliance.html"><![CDATA[Compliance]]></category>
		<category domain="http://updates.zdnet.com/tags/imaging.html"><![CDATA[Imaging]]></category>
		<category domain="http://updates.zdnet.com/tags/atkins.html"><![CDATA[Atkins]]></category>
		<category domain="http://updates.zdnet.com/tags/document+management.html"><![CDATA[Document Management]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/managerial+accounting.html"><![CDATA[Managerial Accounting]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">ORCL</category>
	</item>
	<item>
		<title><![CDATA[The Five Pitfalls of Implementing Project & Workflow Management Software]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=378481]]></link>
		<description><![CDATA[The benefits of implementing an end-to-end project and workflow management system may seem like a panacea to executives and senior managers. Operational efficiencies and increased collaboration among employees may result, along with improved compliance and a comprehensive real-time view of operations for rapid executive decision-making. However, what happens when the...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 May 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/pitfall.html"><![CDATA[Pitfall]]></category>
		<category domain="http://updates.zdnet.com/tags/workflow+management.html"><![CDATA[Workflow Management]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Create a Process Documentation Guide: Developing a Template That Can Be Used to Document Any Process]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=353913]]></link>
		<description><![CDATA[Document the processes by creating a template for the process documentation guide that includes the following items: scope statement, applicability matrix, product lines impacted, process roles involved, process management system procedures, exception management process, and decision matrix. This paper explores how to create a template for the process documentation guide....]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 13 Mar 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/template.html"><![CDATA[Template]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Using a Phased Methodology in Business Process Management: Stay on Target With a Logical Approach to Process Management]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=353953]]></link>
		<description><![CDATA[Using a phased methodology in process management can drive a balanced view of the future for companies redesigning internal processes. Learn about the steps involved in typical process management phases and how to establish a phased methodology in the organization. Phases are process segments that logically follow one another. Methodology...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 16 Jan 2007 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/bpm.html"><![CDATA[BPM]]></category>
		<category domain="http://updates.zdnet.com/tags/methodology.html"><![CDATA[Methodology]]></category>
		<category domain="http://updates.zdnet.com/tags/analysis.html"><![CDATA[Analysis]]></category>
		<category domain="http://updates.zdnet.com/tags/phases.html"><![CDATA[Phases]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Manage the Process, Not the Steps: Exploring Two Distinct Concepts]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=354569]]></link>
		<description><![CDATA[Smart corporations use process management as the driver behind process steps and let the experts handle the actual tasks involved in the process. It may take some time to help others understand the difference between process management and process steps - it can be a little overwhelming the first time...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 05 Dec 2006 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Master Process Management in FreeBSD]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=177085]]></link>
		<description><![CDATA[This sample chapter from The Design and Implementation of the FreeBSD Operation System takes systems administrators  "under the hood" to deepen their understanding of process management in FreeBSD.    This sample chapter from The Design and Implementation of the FreeBSD Operating System explains process management in FreeBSD...]]></description>
		<s:doctype><![CDATA[Book chapters]]></s:doctype>
		<pubDate>Mon, 15 May 2006 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/process+management.html"><![CDATA[Process Management]]></category>
		<category domain="http://updates.zdnet.com/tags/freebsd.html"><![CDATA[FreeBSD]]></category>
		<category domain="http://updates.zdnet.com/tags/addison-wesley.html"><![CDATA[Addison-Wesley]]></category>
		<category domain="http://updates.zdnet.com/tags/unix.html"><![CDATA[UNIX]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/open+source.html"><![CDATA[Open Source]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
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