<![CDATA[problem resolution Resources | ZDNet]]> en-us <![CDATA[Volvo Trucks Speeds Problem Resolution Time, Improves Customer Satisfaction Rate to 93%]]> Sun, 01 Mar 2009 00:00:00 -0800 ORCL ORCL <![CDATA[Application Problem Resolution in a J2EE Environment]]> Sat, 01 Dec 2007 00:00:00 -0800 BMC BMC <![CDATA[Eliminate Hidden Processes that Sap Up to 40% of Developers' Time]]> Mon, 12 Nov 2007 00:00:00 -0800 BMC SAP BMC,SAP <![CDATA[Forrester Consulting Case Study: The Business Case For Better Problem Resolution Processes]]> Thu, 01 Nov 2007 00:00:00 -0700 BMC BMC <![CDATA[Optimizing Application Development -- A Key to Business Success]]> Wed, 01 Aug 2007 00:00:00 -0700 BMC BMC <![CDATA[Problem Resolution With IBM Rational Application Developer and the Problem Resolution Toolkit]]> IBM IBM <![CDATA[U.K. Council Improves Problem Resolution With New Technical-Support Agreement]]> MSFT MSFT <![CDATA[MSDN Webcast: Increasing the Acceleration of Problem Resolution in Visual Studio Team System (Level 100)]]> MSFT MSFT