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- Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
- Many organisations are shifting towards a more responsive IT environment that is at the same time more self-reliant. Manufacturers are striving to enhance customer satisfaction through improved service availability whilst enterprises want to shift the service responsibility away from their IT departments to their suppliers and service providers. Consequently today's...
- White papers 2009-02-01
- Printer and copier market to generate $59.7 bln in 2005
- Vendors of printers and copiers are struggling to boost revenues amid a price war. But new products and stronger sales in developing markets will see users spend $59.7 bln in 2005, for shipments of 125 mln units, Gartner said.
- Blog posts 2005-12-14
- 149 mln multifunction printer/copiers to ship by 2009
- Worldwide shipments of printers, copiers and flatbed multifunction products will grow to nearly 149 mln in 2009, reflecting 5% compound annual growth. Developing markets in Latin America will see the highest growth. End-user spending will remain relatively stable at about 1%, according to Gartner.
- Blog posts 2005-08-02
- Printer-Copier Giant Enhances Processes With New Business Management Tool
- Historically, the Danish sales division of Minolta supported its business management processes with SAP technology, while local Konica distributor Bodenhoff used a mix of Microsoft and UNIX systems. After Minolta merged with Konica, the Danish branch of the newly-consolidated enterprise had to decide which solution would best meet its business...
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