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ZDNet Resources
- The case for a Global Digital Public Library Network policy
- The case for a Global Digital Public Library Network policyI vote KallmanAt last! A decent proposal on ZDNET, more from this guest blogger please. Of course I would think that, having suggested a Global Digital Emporium instead of The Pirate Bay, herein."The good of the library outweighs the interests of...
- Tags: Strategy, Operational accounting, premium service, digital content, content provider, Big Content
- Discussion threads 2009-05-23
- How to make freemium pay
- At the heart of a 'freemium' business model is a notion that makes me viscerally uncomfortable: giving something away for nothing. But in the right hands, it can work well. Here are three examples of how it can work for SaaS providers serving the business market. by Phil Wainewright
- Tags: Premium Service, Business Model, Service, Helpstream, SlideRocket, Help Desk, Call Centers, Strategy, It Operations, Management, Phil Wainewright
- Blog posts 2009-03-09
- Best Buy Geek Squad 'Black Tie Protection' promises premium service, cummerbunds
- Best Buy Geek Squad 'Black Tie Protection' promises premium service, cummerbundsIt's a load of bull...STAY AWAY FROM THE GEEK SQUAD!I can't tell you how many times I have had to straighten out a computer that was screwed up by the Geek Squad.These folks are perhaps the most incompetent bunch of...
- Tags: Geek Squad, Black Tie Protection, Black Tie, Best Buy Co. Inc., premium service
- Discussion threads 2008-09-16
- Best Buy Geek Squad 'Black Tie Protection' promises premium service, cummerbunds
- Just when you thought your computer and all of its potentially pornographic secrets were safe in the hands of Best Buy's Geek Squad once again, the big-box electronic retailer would like to reassure you with its "Geek Squad Black Tie Protection," a product service plan intended to "deliver peace-of-mind for...
- Tags: Best Buy Co. Inc., Premium Service, TVs, Tv & Home Theater, Personal Technology, Home Entertainment, Andrew Nusca
- Blog posts 2008-09-16
- Advanced Call Center Solution Improves Efficiency, Delivering Premium Services to Rural Farmers
- Juan Valdez is the face of the Federacion Nacional de Cafeteros de Colombia The National Federation of Colombian Coffee Growers and Cafe de Colombia. The 100% Colombian Coffee logo was developed by the Federation in March 1981. They needed an advanced contact center solution that could handle thousands of calls...
- Tags: Nortel Networks Corp., Premium Service, Contact Center, Colombia, Juan Valdez, Nortel MPS 500, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- Case studies 2007-04-18
- Wintimx 1 (Windows)
- With just your contact's mobile number you can send them a professionally formatted, business-like letter, delivered as a single PDF document. All the address details and formatting are done for you Free Service. In addition, you'll enjoy some unique features including: An Unlimited In Box capacity. The only mail system...
- Tags: Premium Service, Microsoft Windows, Timx
- Software downloads 2006-07-20
- eGolfScore Wireless 2.0 (Mobile)
- Use your wireless Palm as a scorecard on the course. Premium services include RoundCastTM, which allows anyone to follow your round on the web in real time and Mini-eSP which scores group events with real-time leaderboards!
- Tags: Mobile, Premium Service
- Software downloads 2002-02-28
Additional Resources
- Walmart unveils 15.6" HP Pavilion G60 laptop for $298
- hmmfor once, i agree with you. why are they still making the celeron...? shouldn't the atom replace that?Intel Celeron?is Inhel still making this 10 year old crap?surplus maybe? ntnti feel 298 is bad for celron processor..but still good option for ppl who r new to these creepy labtops..RE: Walmart unveils...
- Tags: Notebooks, Desktops, Processors, HP Pavilion, Wal-Mart Stores Inc., laptop computer, Hewlett-Packard Co.
- Discussion threads 2009-11-04
- SugarSync Manager 1.7.3 (Mac)
- SugarSync is a premium sync service that revolutionizes the way you access and backup documents, photos, music, videos and more. With our powerful real-time synchronization technology, all your files are automatically synced across your computers PC or Mac and your mobile phone so you can access them from anywhere--even if...
- Tags: Apple Macintosh, Phone, File, Laptop Computer, Sharpcast, SugarSync, Backups, Productivity, Notebooks, Desktops, Hardware, Notebooks & Tablets
- Software downloads 2009-11-03
- LG 60PS80
- Photo gallery: LG PS80 seriesWhen it was announced at CES 2009, the LG PS80 series of plasma TVs earned one of our three nominations for Best of CES in the TV category. We've already reviewed the other two sets--Panasonic's G10 plasmas and Vizio's VF551XVT LED-based LCD--and both scored...
- Tags: TVs, Monitors & displays, LG Electronics Inc., LG PS80
- Product reviews 2009-11-02
- LG 50PS80
- Photo gallery: LG PS80 seriesWhen it was announced at CES 2009, the LG PS80 series of plasma TVs earned one of our three nominations for Best of CES in the TV category. We've already reviewed the other two sets--Panasonic's G10 plasmas and Vizio's VF551XVT LED-based LCD--and both scored...
- Tags: TVs, Monitors & displays, LG Electronics Inc., LG PS80
- Product reviews 2009-11-02
- Figuring the value of software
- Phil Wainewright's discussion about the cost of running highly scalable SaaS applications like SuccessFactors comes at the right time. He says: Speaking in the opening keynote of SIIA OnDemand in San Jose this morning, SuccessFactors CEO Lars Dalgaard let slip a statistic that set several...
- Tags: Software, Software-as-a-service, SuccessFactors Inc., SAP AG, Phil Wainewright, Software As A Service (SaaS), Managed Hosting, Cloud Computing, Emerging Technologies, Dennis Howlett
- Blog posts 2009-11-02
- Ubuntu 9.10 advances Canonical's cloud, enterprise goals
- Ubuntu 9.10 advances Canonical's ambitious push into cloud computing -- and the enterprise. Ubuntu is best known for its Linux desktop and there are several desktop improvements in this upgrade -- including a faster boot and login and enhanced audio and and 3G broadband connectivity. ...
- Tags: Ubuntu, Eucalyptus, Linux, Open Source, UNIX, Operating Systems, Desktops, Servers, Software, Hardware, Paula Rooney
- Blog posts 2009-10-29
- Apple releases iTunes 9.0.2, kills Palm Pre sync ... again
- Round up the executive and throw them in jailApple's behavior is simply unacceptable.Palm... Shakes HeadNote to Palm: Make a Front end that uses the iTunes DB or quit trying to keep hacking. It is REALLY stupid. A) You will never keep ahead of this.B) Even if you keep fixing it,...
- Tags: Digital music, Digital media, Smart phones, Apple Inc., Palm Inc., Apple iTunes, Palm Pre
- Discussion threads 2009-10-29
- Students find Win 7 upgrade a tough assignment
- Well DUH!Students, retired folks, IT pros, dabblers, 'nix heads, etc. would ALL find trying to UPGRADE from a 32 bit to a 64 bit OS hard. Three words - "can't be done."There, was that hard? Why is this even news?This is newsbecause some people like to keep spreading...
- Tags: Operating systems, clean install, Microsoft Windows XP, Microsoft Windows 7, Microsoft Windows, operating system, Migration Wizard
- Discussion threads 2009-10-26
- News Corp. prepares to destroy more online value
- Finally Good PointsYou may have wanted to mention that comcast wanted to buy out 51 percent and then charge. Maybe they are delaying the inevitable but a reverse scenario? Due to sites like Hulu and other I and other have not paid for cable or satellite for over 3 years....
- Tags: OpenOffice, Piracy, Blogging, Network technology, Hulu, News Corp.
- Discussion threads 2009-10-26
- Net neutrality: a faster Internet for all
- If I pay my ISP for fast speeds, I should get it.If I pay my ISP for fast speeds, I should get it.I do [b]not[/b] want my internet to slow down just because some person on the [b]other[/b] end didn't pay for priority traffic.Net Neutrality had to happen in the...
- Tags: Internet service providers (ISPs), Internet Service Provider, Net Neutrality, faster Internet, Toll-Free, population density, Internet
- Discussion threads 2009-10-23
- Motorola Tundra VA76r (AT&T)
- The Tundra Had A lot of Potential. Unfortunately, it Needs Work.PLEASE READ AND DON'T BELIEVE THE HYPE ON THIS PHONE. TRUST ME. This phone has some major issues. Yes, it's durable. But that's about the only good selling point. First off, the ear piece...
- Tags: Telecom & Utilities, call quality, phone, Tundra, AT&T Corp., battery, Motorola Inc.
- Discussion threads 2009-10-23
- Apple iMac 27-inch
- If we could, we'd take points away from this iMac simply because by giving it a 27-inch display Apple threatens our livelihood. You don't need our input to simply walk past the 27-inch iMac on a store shelf and recognize that it's the largest all-in-one currently available, and that it...
- Tags: Desktops, Apple Inc., screen size, Apple iMac
- Product reviews 2009-10-21
- B&N Nook beats Amazon Kindle & Sony Reader, here's why
- Thanks for double-checking on WiFintLooks good butNo international support. Like the Sony not available outside the US. Again Amazon Kindle is ahead of the curve even if the device is not as sophisticatedRE: B&N Nook beats Amazon Kindle & Sony Reader, here's whyI have a Kindle, the service for...
- Tags: Wireless LANs, Wi-Fi, Wireless and Mobility, B&N Nook, B&N, Amazon Kindle, Sony Reader, Amazon.com Inc., Sony Corp.
- Discussion threads 2009-10-21
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