policyholder

ZDNet Resources

• sort by:
• Relevance
• Date
• Popularity

Voluntary Benefits Company Boosts Sales Efficiency With Flexible Enrollment Application

Colonial Life needed a flexible, easy-to-use application to provide a rich, engaging experience for its agents, brokers, and potential policyholders. Previously, the company was supporting two distinct software applications to facilitate its insurance enrollment process - one for offline operation and another for online usage. Not only were application maintenance...

Tags: Agent, Benefit, Sales, Enrollment, Policyholder, Data Management, Real Estate, Storage, Databases, Business Operations, Hardware, Enterprise Software, Software

Case studies 2008-08-01

Additional Resources

When Health Care Law, Health Insurance Companies & Customers Don't Mix

My wife and I get our health insurance from Anthem Blue Cross & Blue Shield, here in Virginia. Because my wife is a cancer survivor our insurance rates are exorbitant. Last year, we had a $500.00 deductible each and were paying more than $1600 a month for coverage that at...

Tags: Health Insurance, Insurance Company, Customer, Health Care, Insurance, Vertical Industries, Benefits, Healthcare, Financial Planning, Business Operations, Corporate Insurance, Enterprise Software, Software, Human Resources, Finance, Paul Greenberg

Blog posts 2009-04-03

With doughnut policies who fills the hole?

The big trend in health insurance this year is the Consumer Directed Health Plan CDHP. It is, in essence, a doughnut policy. (Picture from Scooter's Doughnut.Net.) You're given so-called catastrophic coverage, in fact a ginormous deductible. Then you create a Health Savings Account HSA,...

Tags: Health Care, Vertical Industries, Healthcare, Benefits, Enterprise Software, Software, Human Resources, Dana Blankenhorn

Blog posts 2008-03-13

Will Kumar refund? IBM eats own dog food. Interop 2006. EFF neutralized by DOJ secret weapon?

It's been close to six months since I turned off all of my instant messengers. Yahoo? Off. Skype? Off. MSN? Off. AIM? Off. Sometimes, when I need to get in touch with someone, I turn them on. But I unload them as soon as I'm...

Tags: Interop 2006

Blog posts 2006-05-02

Insurance Company Saves Money and Improves Customer Satisfaction

At one of the nation's largest insurers of specialty vehicles and watercraft, a call center handles policyholder claims and assists insurance agents by quoting, booking and servicing new insurance policies. The challenge was to provide high-quality customer service despite the increase in call volume and insurance products. As a solution...

Tags: Customer Satisfaction, Avaya Inc., Insurance, Financial Planning, Business Operations, Corporate Insurance, Finance

Case studies