Sponsored White Papers, Webcasts, and Downloads
ZDNet Resources
- The CCM Connection: Boosting Profits by Tying CRM to Business Processes Through Customer Communication Management
- Over the last decade, many businesses have invested in Customer Relationship Management CRM initiatives to increase customer satisfaction and loyalty to boost their revenue streams. At the heart of CRM is a set of activities that come under the heading "customer communications." These activities include everything from billing to direct...
- Tags: Business Process, Pitney Bowes Inc., EBPP, CRM, Customer Communication, Customer Relationship Management (CRM), Advertising & Promotion, Operational Planning, Enterprise Software, Software, Marketing, Business Operations
- White papers 2005-06-02
- Outsourcing for Expertise
- Outsourcing is neither new nor nefarious. In most cases it's merely smart business. Executives know that if they are to succeed in an environment of increased competition and lower margins, they must increase productivity, take advantage of economies of scale, cut costs and be more focused on their own core...
- Tags: Pitney Bowes Inc., Outsourcing, Sarbanes-Oxley, Regulatory Compliance, It Operations, Business Operations, Outsourcing & Subcontracting, Regulations, Government, Financial Accounting, Finance, Human Resources, Policies And Procedures
- White papers 2005-03-20
- The Practice of Innovation: Customer-Centered Innovation at Pitney Bowes
- Success with new product development requires that the "myth of the brilliant idea" be replaced with a model for innovation based on a careful understanding and systematic tightening of constraints. This is called "Customer-Centered Innovation". In contrast to the "myth of the brilliant idea", customer-centered innovation manages the contexts in...
- Tags: Innovation, Pitney Bowes Inc., Leadership, Strategy, Management
- White papers 2004-10-01
- Pitney Bowes Case Study: Aviva Canada Inc.
- Aviva Canada Inc. is one of the leading property and causality insurance groups in Canada, with annual written premiums of close to $3 billion. To manage the extensive volume of mail and shipments, Aviva Canada was using several different and independent shipping systems, each linked to a different carrier with...
- Tags: Pitney Bowes Inc., Aviva Plc., Aviva Canada Inc., Document Management, Content Management, Managerial Accounting, Groupware, Enterprise Software, Software, Finance
- Case studies
- Improved Mail Flow Enables Mortgage Company to Grow With Confidence
- This large conglomerate of mortgage providers, it is now one of the countries largest mortgage lenders. This company had been using a third-party firm to provide mailroom support for several years, however, as the mortgage company grew in size and complexity, its disenchantment with this mailroom services provider grew as...
- Tags: Pitney Bowes Inc., Mortgage Company, Financial Accounting, Finance
- Case studies
- Insurance Company Integrates Records Management Into Claims Workflow for End-to-End Efficiency
- This company is a diversified insurance organization that offers a broad range of products in the property/casualty field - from home, auto and life to general liability and workers compensation. Over the years, this insurance company has grown by acquiring new companies and affiliates across the country. Company management understood...
- Tags: Records Management, Pitney Bowes Inc., Insurance Company, Workflow, Insurance, Financial Planning, Business Operations, Corporate Insurance, Finance
- Case studies
- China Post - Matching Rapid Growth With Intelligent Mailing Solutions
- China's postal service, China Post, has the largest delivery network in the world with 77,000 post offices and more than 500,000 postal employees. It serves the largest population of customers in the world at 1.3 billion, and its 2002 revenues topped six billion $US. To keep up with modern methods...
- Tags: Pitney Bowes Inc., Operational Accounting, Storage, Finance, Hardware
- Case studies
- PepsiCo: A New Twist on Mail Management Keeps Package Delivery on Schedule
- PepsiCo was formed in 1965 when Pepsi-Cola merged with Frito-Lay. Since then, brands like Tropicana, Gatorade and Quaker Oats have all joined the PepsiCo family. Over the years, delivering packages accurately, efficiently and on time to the headquarters' 1,200 occupants has grown more and more challenging - especially as the...
- Tags: Pitney Bowes Inc., PepsiCo, Branding, Tools & Techniques, Marketing, Management
- Case studies
- Media Giant Reaps Big Discounts and Productivity Gains With Preferred Vendor Relationship
- Cox Enterprises is one of the nation's leading media companies and operators of automobile auctions. Cox Enterprises needed to bring down costs and raise productivity for their entire enterprise. Pitney Bowes offered a comprehensive solution, with a partner relationship and the right mix of equipment and services. With Pitney Bowes'...
- Tags: Pitney Bowes Inc., Cox Enterprises, Business Structures, Advertising & Promotion, Capital Structures, Finance, Marketing
- Case studies
- Electronic Billing - Paying Off on the Promise
- New developments in Electronic Bill Payment and Presentation EBPP promise major savings plus opportunities to generate new revenue - but prudent billers are leaving nothing to chance. American businesses produced and distributed over 20 billion invoices last year - generating volumes of paperwork for their customers. But now, advanced software...
- Tags: Pitney Bowes Inc., EBPP, Electronic Billing
- White papers
- Pitney Bowes Transforms Human Resources With Remedy and UWIP
- Designing, developing, and deploying a major new business system can be a time-consuming and costly process. Companies such as Pitney Bowes recognize that bringing in outside expertise to handle this effort is a wise business decision - especially when time is of the essence. That's why Pitney Bowes has utilized...
- Tags: Human Resources, Pitney Bowes Inc., Remedy Corp., Corporate Law, Help Desk, It Management, Business Operations, It Operations, It service Management
- Case studies
- Pitney Bowes, the World's Leading Supplier of Mailing Systems, Speeds Communication With TIBCO BPM
- Based in the UK, Pitney Bowes Financial Solutions Europe PBFSE handles the financing arrangements for any equipment the parent company sells to businesses in 11 countries across Europe. PBFSE's initial goal was to select a new lease management system that had BPM facilities built in. However, the company's eventual choice...
- Tags: TIBCO Software Inc., Pitney Bowes Inc., BPM, Supplier, PBFSE, Business Process Automation, Operational Planning, Strategy, Enterprise Software, It Operations, Business Operations, Management, Software
- Case studies
- Pitney Bowes, Inc. Is Equipped for Growth With Integrated Customer Relationship Management
- Like many businesses today facing the burgeoning pervasiveness of electronic-based communications, Pitney Bowes found that it was relying on decades-old and highly customized technology. The company wanted to move away from its legacy platform, which was impeding its ability to support certain business requirements - including flexible contracts, third-party support,...
- Tags: Pitney Bowes Inc., Oracle Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Case studies
Additional Resources
- When it comes to green tech, should companies share and share alike?
- While Harry obsesses over cars this week, I'm going to delve into the more esoteric. And I'll start by asking one of those squirmy ethical questions. Here goes: If someone invents some piece of green tech that could vital or key in halting or even reversing the damage that humankind...
- Tags: Commons, Green Technology, Heather Clancy
- Blog posts 2008-01-15
- Can HiTrust bring electronic health records forward?
- HiTrust the Health Information Trust Alliance has launched with great fanfare. Its mission is to "a common security framework for use by all parties that create, access, store or exchange personal health information." Sounds promising. Its common security framework PDFÂ would establish...
- Tags: Security, Electronic Health Record, Health Care, Vertical Industries, Healthcare, Benefits, E-health, Enterprise Software, Software, Human Resources, Dana Blankenhorn
- Blog posts 2007-12-19
- Why Nerd Blossom's feet matter more than Gates' brain
- Guest post: Chris Matyszczyk considers Mark Cuban's dancing skills and his significance in the tech world, a place where marketing most often lacks the "human" touch. Next Monday, he will be performing the Paso Doble or the Viennese Waltz. With his teeth. ...
- Tags: Mark Cuban, Tech World, Chris, TVs, Gender And Diversity, Tv & Home Theater, Strategy, Marketing Research, Personal Technology, Home Entertainment, Human Resources, Management, Marketing, Dan Farber
- Blog posts 2007-10-12
- Ex-Vonage employee claims religious discrimination in firing
- Vonage is being sued by a former employee of Orthodox Jewish faith that the company declined to give him time off to observe several religious holidays as well as the Friday evening/Saturday Sabbath.The suit, which was filed in federal court on June 26, holds that Holmdel, N.J.-based Vonage fird...
- Tags: Vonage
- Blog posts 2007-07-11
- Defeating UAC with a two-stage malware attack
- An independent security researcher has released details on a two-stage malware attack against Windows Vista to show how easy it is for non-privileged code to replace shortcuts on the Start Menu and intercept UAC User Account Control privilege elevation prompts.Rob Paveza's proof-of-concept (.pdf) uses a regular Trojan horse program as...
- Tags: Exploit code, Digital rights management, Data theft, Browsers, Botnets, Hackers, Metasploit, Microsoft, Patch Watch, Pen testing, Responsible disclosure, Spam and Phishing, Spyware and Adware, Symantec, Viruses and Worms, Vulnerability research, Windows Vista, Zero-day attacks
- Blog posts 2007-05-16
- Spammer explains how I got spammed (but I'm not buying it)
- Have you ever received that one spam that just pushed you over the edge, making you want to track the spammer down and give him or her a piece of your mind? Earlier this month, I got spammed by Loyalty Solutions, which is apparently a subsidiary of Optimus...
- Tags: newsletter, Loyalty, spam, Loyalty Solutions
- Blog posts 2006-08-15
- Firm to settle e-mail case for $1.1 million
- Firm to settle e-mail case for $1.1 million$0.18 per email addressThey should jack it up and fine Business Week, Columbia House, Fox Home Entertainment, NASCAR, Orbitz and Pitney Bowes.The cow saysThe cow says, "MOOOOOOOOO."Heck, that's cheaper than the going rate at AOL and Yahoo.There's no incentive to stop illegal activity...
- Tags: e-mail case, e-mail
- Discussion threads 2006-03-13
- << Previous
- page 1 of 1
- Next >>
White Papers and Webcasts
In this Flash demo, you'll learn about virtualization performance and features ideal for consolidation, load balancing, and disaster recovery with leading enterprise reliability.
