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- Packet8 CEO: in light of SunRocket's demise, we're hearing rumors of more VoIP market exits
- Â As the CEO of the second-largest after Vonage "pure play" VoIP provider, Packet8's Bryan Martin is pretty much plugged in to the whole sector. At ITExpo I had an informal background conversation with Bryan. He feels that the SunRocket implosion cost all VoIP providers some credibility on...
- Blog posts 2007-09-13
- SunRocket orphan to TeleBlend provisioner's CEO: I am really tired of "runaround," "incompetence"
- A reader from the Chicago suburbs has just sent me a copy of a non-friendly note he sent to the CEO of USA Telephone, the company that has been handling the switch of SunRocket orphans to "preferred provider" TeleBlend.I have to stress, these are the experiences of one reader- but...
- Blog posts 2007-08-16
- EXCLUSIVE: Interview with SunRocket preferred provider TeleBlend distribution partner's CEO
- EXCLUSIVE: Interview with SunRocket preferred provider TeleBlend distribution partner's CEOSunRocket adapter works with GizmoProjectContrary to the claim above, users on so called 'PC-to-PC' networks such as GizmoProject do not have to sit in front of a PC to call. Elsewhere (sunrocketrecover.blogspot.com), I and others have posted instructions for using the...
- Discussion threads 2007-07-25
- SunRocket orphans, send me your switching stories
- SunRocket orphans, send me your switching storiesVonage: morons on the phone...A less than auspicious start to my relationship with Vonage. I signed up on Monday (16 July). They won't give me the 2-month free deal because "that's Tuesday's deal", so unless I cancel my account and reapply from...
- Discussion threads 2007-07-18
- SunRocket orphans, send me your switching stories
- Are you one of the 200,000 or so ex-customers of SunRocket?You are wanted.You may be aware that just about every viable competitor of SunRocket is seeking your business.Have you gone online to their sites and called them? What did they tell you? Did the phone or online rep seem knowledgeable...
- Blog posts 2007-07-18
- Here's where many of those orphaned SunRocket users will go
- Here's where many of those orphaned SunRocket users will goWhat about Lingo?We've been using Lingo for over two years and not had a problem with them. It's less expensive than Vonage.SunrocketI've been a satisfied user of the SunRocket service since March, right up until yesterday evening when I first noticed...
- Discussion threads 2007-07-17
- This is huge: GE-branded VoIP phones coming to SunRocket
- This is huge: GE-branded VoIP phones coming to SunRocketGE and ThompsonBoth GE and RCA brands for home appliances were sold to Thomson at the same time and Thompson has been making both RCA and GE-branded items for years so no poetic sweetness here, just bizness as usual. (And no,...
- Discussion threads 2006-11-19
- Why SunRocket's new pay-by-the-year calling plans will fizzle off the launching pad
- Why SunRocket's new pay-by-the-year calling plans will fizzle off the launching padBrian is rightThe fact is that for the same feature set actually a subset of the SunRocket features with Verizon I was paying $75 a month once you counted all of the taxes and surcharges. The $199 annual fee...
- Discussion threads 2006-07-10
Additional Resources
- Dude, Where's My Phone Bill?
- Dude, Where's My Phone Bill?Were is my "K Y Jelly"Yep, AT&T boned me also.I figured they were up to no good last yearwhen I was trying to help another person get VOIP service and It came back that they are not accepting new customers on their web site.So now I...
- Discussion threads 2009-04-27
- PC World gets it wrong: as Vonage goes, so not necessarily goes VoIP
- It disappoints, but does not amaze me, how journalists on deadline sometimes cite rough patches being experienced by Vonage or Skype and then make a giant leap to conclude that VoIP is hosed. Take for instance the almost-always-clued-in Dan Tynan of PC World. ...
- Blog posts 2007-12-18
- Vonage makes two smart customer service moves-oops, sorry, that's Vonage UK
- Vonage UK has made two announcements this week that seems to indicate someone over there is on the ball with regard to customer service. First, Dan Connor announces in his independently owned and run Vonage Forum's Digest that: Vonage UK and inQ...
- Blog posts 2007-11-28
- Just in: Vonage gets a break in Verizon patent suit: monetary award vacated
- Just in: Vonage gets a break in Verizon patent suit: monetary award vacatedSad stuffI lived through the wild west days of trying to get lower cost telecom services with competitive local exchange companies and was burned badly. Now I feel like this is a déjà vu – as I have...
- Discussion threads 2007-09-26
- News to know: Yahoo and Zimbra; Google Presentations; Data corruption
- Notable headlines: Dan Farber: Yahoo scoops up Zimbra for $350 million. Larry Dignan: With Zimbra, Yahoo Office is a possibility. Techmeme. Google: Our feature presentation. Heather Clancy: How much midnight oil do PCs really burn? Jason O'Grady: Review: Apple’s new keyboards...
- Blog posts 2007-09-18
- Reader Reid: I can still log on to my SunRocket account and do stuff!
- Reader Reid: I can still log on to my SunRocket account and do stuff!. . . Not To Mention . . ."You can check out any time you like,But you can never leave."It's Really TeleBlendShortly after SunRocket went belly-up I moved to Lingo – within a couple days I ported...
- Discussion threads 2007-09-17
- Reader Reid: I can still log on to my SunRocket account and do stuff!
- If you don't believe Reid, take a look at the date sig in the lower right hand corner of the screenshot I just made. I gotta tell ya, if I receive more stories like this around Halloween, gonna nominate SunRocket for a Living...
- Blog posts 2007-09-17
- SunRocket.com: the website that STILL won't die
- I took that grab at 5:31 p.m. Pacific Time, on Friday September 14. Let me tell you how I got there. While clearing out some websites from my IE Favorites list earlier today, I decided to see what was up with the...
- Blog posts 2007-09-14
- Thoughts on the decline of EarthLink- and a way for them to come back
- Colleague Larry Dignan is the first on our block to run with the story that ISP EarthLink is laying off 900 people, closing several offices, and so forth. After running excerpts of an EarthLink corporate statement citing reasons and intent for the downshift, Larry casts doubts...
- Blog posts 2007-08-29
- From the grave, SunRocket sues Vonage over customer list
- From the grave, SunRocket sues Vonage over customer listAh...WhaaaaaaaaaahhhhWhaaaaaaaaaahhhhWhaaaaaaaaaahhhhWhaaaaaaaaaahhhhWhaaaaaaaaaahhhhWhaaaaaaaaaahhhhWhaaaaaaaaaahhhhWhaaaaaaaaaahhhh...:DPoooooooor poooooooor SuunRocket!Poooooooor poooooooor SuunRocket!...LOL!!!One thing to watch out about VonageI was a Vonage customer. I ended up canceling my service though. Vonage was never the problem and in fact they had some of the best customer support I've ever seen. They...
- Discussion threads 2007-08-24
- Skype failure and the Enterprise 2.0 mess
- Skype is down today, which sucks for those of us who rely upon it on a daily basis. From the Skype support site:Some of you may be having problems logging into Skype. Our engineering team has determined that it’s a software issue. We expect this to be resolved within 12...
- Blog posts 2007-08-18
- Here's why the Skype sign-in outage WON'T matter much
- Here's why the Skype sign-in outage WON'T matter muchMostly right, but...I think that the "why" of the outage -- if and when the true cause is revealed -- may have the most impact on Skype's 'popularity'.If it truly is a "glitch", then I believe it will be forgotten. If it...
- Discussion threads 2007-08-17
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