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- Inside Hotmail's ops center
- Worth reading: ACM Queue has an interview with Phil Smoot, who manages Microsoft's MSN/Hotmail communications platform. Smoot provides some insight into how Microsoft manages a large scale Web service using its own software and about the challenges in managing millions of mailboxes. He is interview by Ben Fried, managing director...
- Tags: MSN Hotmail, Phil Smoot, serverS
- Blog posts 2006-01-13
Additional Resources
- News to know: Apple sued; IDF; Adobe hijack; Microsoft-Novell
- Here are today's notable headlines. You can get News To Know via email alert and RSS daily: Sam Diaz: Apple faces suit over iPhone. Is it still worth the switch? Techmeme IDF wrap: Christopher Dawson: New touch screen Classmates unveiled today...
- Tags: Adobe Systems Inc., Novell Inc., Palm Inc., Apple Inc., Microsoft Corp., Intel Corp., Software As A Service (SaaS), Business Structures, Cellular Phones, Handhelds, Emerging Technologies, Finance, Consumer Electronics, Personal Technology, Hardware, Larry Dignan
- Blog posts 2008-08-21
- SaaS mashups shape up
- As SaaS vendors and integrators begin to roll out enterprise mashups, the mashup's seminal role as the disruptive motor at the heart of the on-demand model is becoming clear. by Phil Wainewright
- Tags: Salesforce.com Inc., Software-as-a-service, Amazon.com Inc., PayPal, Mashup, Xactly, Appirio, Collaboration, Phil Wainewright
- Blog posts 2008-08-20
- SAP wrap and transparency points
- This week's SAP influencer summit was a roller coaster affair. On the one hand I didn't detect anything fundamentally new on the BusinessObjects side other than a considerable amount of repackaging with a view to gaining additional sales. There's nothing wrong with that but it didn't demonstrate a huge amount...
- Tags: Small And Medium Enterprise, SAP AG, Smb/Sme, Retail, Channel Management, Marketing, Dennis Howlett
- Blog posts 2008-08-15
- Gmail outage the latest cloud stumble; Where's the offline synching?
- Google's Gmail outage on Monday was the latest stumble for nascent cloud computing services, which are becoming the lifeblood for small businesses and startups. The Gmail outage--along with Amazon's stumbles of late--raises a few key questions: Where's the offline synchronization capability? Can we depend solely on the Web? Is Microsoft's...
- Tags: Software, Google Inc., Google Gmail, Backup, Microsoft Corp., Outage, Service, MobileMe, Ryan, Cloud Computing, E-mail Providers, Internet, Larry Dignan
- Blog posts 2008-08-12
- Enterprises go live with SaaS in under 30 days
- Enterprises go live with SaaS in under 30 days3000+ SaaS ImplementationsPhil,Having been responsible for a global delivery team managing over 350 projects a month and delivering over 3000 saaS implementations, I can attest to the rapid ability to go live in short time cycles. Obviously, depending on the complexity...
- Tags: Software as a Service (SaaS), cloud computing, SaaS Implementations, software-as-a-service
- Discussion threads 2008-08-11
- News to know: Google; Web Olympics; Patch Tuesday; iPhone
- Notable headlines: Tom Steinert-Threlkeld: Will the Olympics melt the Internet? Time Warner's Olympic boost, courtesy NBC More worries for Beijing visitors Phil Wainewright: Hello, Google, is anyone in there? Larry Dignan: Google: Our AOL investment is ‘impaired' ...
- Tags: apple iphone, google inc., web, larry dignan, health care, internet, vertical industries, benefits, e-mail, healthcare, microsoft windows vista (longhorn), enterprise software, software, human resources, online communications, operating systems, microsoft windows
- Blog posts 2008-08-08
- Hello, Google, is anyone in there?
- We can converse and do business instantly with strangers on the opposite side of the planet, but when something goes wrong with one of the largest providers of Internet technology, we might as well live on the Moon. Yes, hey, Google, I'm talking about you. by Phil Wainewright
- Tags: google inc., cloud computing, software as a service (saas), manufacturing, emerging technologies, phil wainewright
- Blog posts 2008-08-07
- News to know: Mozilla; Windows Server; LinuxWorld; Apple
- Notable headlines: Ryan Naraine: Talking Firefox security with Mozilla's Window Snyder Mary Jo Foley: What's next for Windows Server Microsoft finalizes SQL Server 2008 TechRepublic: 10 questions and answers about Microsoft Live Mesh Dancho Danchev: Today's...
- Tags: google inc., larry dignan, microsoft windows server, server, apple inc., mozilla corp., linux, phishing, smart phones, service-oriented architecture (soa), cyberthreats, microsoft windows, operating systems, unix, open source, software, security, spam and phishing, consumer electronics, personal technology, web services, enterprise software
- Blog posts 2008-08-07
- When Google disowns you
- The latest Google user horror story shows that SaaS providers are still learning the hard way that the on-demand business is governed by the human emotion of trust. by Phil Wainewright
- Tags: Google Inc., Google Gmail, On-demand, Cloud Computing, E-mail, E-mail Providers, Online Communications, Internet, Phil Wainewright
- Blog posts 2008-08-06
- News to know: LinuxWorld; Cisco; Microsoft; Yahoo
- Notable headlines: Mary Jo Foley: Microsoft sending mixed messages about Windows futures with 'Fiji'? Sam Diaz: LinuxWorld keynotes: Now is the time to invest. Larry Dignan: IBM, Ubuntu, Novell and Red Hat gang up on Vista A new data center?...
- Tags: Apple iPhone, LinuxWorld, Larry Dignan, Yahoo! Inc., Microsoft Corp., Cisco Systems Inc., Cloud Computing, Help Desk, Data Centers, Corporate Communications, It Operations, Storage, Hardware, Data Management, Marketing
- Blog posts 2008-08-06
- Amazon funds Elastra's enterprise cloud push
- If Elastra wanted to become a neutral broker of cloud computing, why did it accept lead funding from Amazon in its $12 million B round today? The answer lies with enterprise IT. by Phil Wainewright
- Tags: Amazon.com Inc., Elastra, Cloud Computing, Productivity, Servers, Hardware, Phil Wainewright
- Blog posts 2008-08-05
- News to know: Vista x64; Apple; Phishing; Facebook
- Notable headlines: Jason Perlow: How I Learned to Stop Worrying and Love Windows Vista Ed Bott: You've got Vista x64 questions, I've got answers Jason O'Grady: Apple drops iPhone 2.0.1 software (updated 3x) Infinite Loop: Steve Jobs:...
- Tags: Facebook, Microsoft Windows Vista, Apple Inc., Intel Corp., Vyatta, Mauku, Phishing, Service-Oriented Architecture (SOA), Sales Strategy, Cyberthreats, Microsoft Windows Vista (Longhorn), Spam, Security, Spam And Phishing, Web Services, Enterprise Software, Software, Sales, Operating Systems, Microsoft Windows, Larry Dignan
- Blog posts 2008-08-05
- SuccessFactors plugs Google Apps into HCM
- Following on from its previous link-up with SaaS CRM giant Salesforce.com, Google has teamed up with SaaS talent management vendor SuccessFactors to bring its cloud-based collaboration suite into the human capital management HCM arena. by Phil Wainewright
- Tags: Google Inc., Google Apps, SuccessFactors Inc., Integration, Human Capital, Cloud Computing, Human Resources, Workforce Management, Phil Wainewright
- Blog posts 2008-08-04
- 140-year-old telco embraces its nemesis
- Did Ribbit just sell out to the very industry it vowed to obsolete just a few short months ago, or is its acquirer BT determined to discard its 140-year history and reinvent itself? by Phil Wainewright
- Tags: salesforce.com inc., ribbit, british telecommunications, sales force management, software as a service (saas), telecom & utilities, telecommunications, sales, emerging technologies, phil wainewright
- Blog posts 2008-07-30
- News to know: Microsoft Midori; Sub $600 PCs; Dell; Neosploit; SOA
- Notable headlines: Mary Jo Foley: More tech details emerge on Microsoft's 'Midori' What if Apple had conducted the 'Mojave Experiment'? Tom Steinert-Threlkeld: Microsoft, In Search Of Itself Adrian Kingsley-Hughes: The 'Mojave Experiment' - Just an exercise in guided clicking or does it...
- Tags: Dell Computer Corp., PC, Malware, SOA, Microsoft Corp., Adrian Kingsley-Hughes, Service-Oriented Architecture (SOA), Spyware, Adware & Malware, Cyberthreats, BIOS, Mergers & Acquisitions, Web Services, Viruses And Worms, Security, Middleware, Enterprise Software, Software, Hardware, Components, Investment, Finance, Larry Dignan
- Blog posts 2008-07-30
- Serena Software's dash to SaaS
- Serena Software's private equity backers have given its new management team just a few short years to make a success of its SaaS strategy, which is being funded from the vendor's legacy software revenues. by Phil Wainewright
- Tags: Serena Software Inc., Software-as-a-service, Register, Software As A Service (SaaS), Cloud Computing, Emerging Technologies, Phil Wainewright
- Blog posts 2008-07-29
- News to know: Microsoft; Oracle; SAP; Vista SP1 video
- Notable headlines: Mary Jo Foley: Microsoft mashes up multiple natural-user-interface inputs How will Microsoft spend its multicore millions? More details emerge on the Microsoft Sphere Larry Dignan: The future of computing: Multiple cores, multiple inputs Ryan Naraine: Evilgrade: Exploit...
- Tags: Software, Larry Dignan, Oracle Corp., Dana Blankenhorn, Microsoft Windows Vista, SAP AG, Video, Microsoft Corp., Microsoft Windows Vista SP1, Attack, Wiki, Tools & Techniques, Online Communications, Management
- Blog posts 2008-07-29
- Enterprises go live with SaaS in under 30 days
- Today, SaaS project management vendor Daptiv publishes metrics showing that its customers go live in less than 30 days. I spoke to one satisfied customer, InterContinental Hotels. by Phil Wainewright
- Tags: Team, Software-as-a-service, Daptiv, Software As A Service (SaaS), Team Management, Cloud Computing, Emerging Technologies, Management, Phil Wainewright
- Blog posts 2008-07-28
- News to know: Geek sheets; Cuil; Apple; DNS patch
- Notable headlines: Jason Perlow: Geek Sheet: A Tweaker's Guide to Solid State Drives SSDs and Linux Gallery: Crucial Micron Solid State Drives My Sunday Afternoon: Fun with VMWare ESX 3i Dana Blankenhorn: The Microsoft way with Apache ...
- Tags: Apple iPhone, Larry Dignan, Data Center, DNS, Apple Inc., Microsoft Corp., Data Centers, Domain Names, Video Cards, Linux, Storage, Semiconductors, Networking, Hardware, Data Management, Internet, Components, Operating Systems, Software
- Blog posts 2008-07-28
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