peoplesoft 8 crm

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Polycom, Inc. Leverages Enterprise Information With PeopleSoft 8 CRM

Located in Milpitas, California, in the heart of Silicon Valley, Polycom, Inc. develops, manufactures, and markets a full range of high-quality, easy-to-use, and affordable voice and video communication endpoints and network infrastructure products, video management software, and network access solutions. Rapid growth contributed to Polycom's IT nightmare: disparate systems and...

Tags: PeopleSoft Inc., PeopleSoft 8, PeopleSoft 8 CRM, CRM, Polycom Inc., Corporate Communications, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Internet, Operational Accounting, Enterprise Software, Marketing, Software, Finance

Case studies

Additional Resources

NEC Unified Solutions, Inc. Standardizes Data Across Multiple Sales Channels With Hosted Solution

NEC Unified Solutions wanted to unify sales, forecast, and pipeline data to gain a single view across various sales channels, including direct sales and resellers across North America and standardize sales processes and consolidate various legacy and third-party Customer Relationship Management CRM applications from multiple acquisitions. The challenge was to...

Tags: Solutions Inc., NEC Corp., Sales Strategy, Sales Force Management, Sales

Case studies 2009-09-01

How badly are your business applications performing?

Due for formal release later this week, a study conducted by Dimensional Research on behalf of Precise at SAP's May 2009 SAPPHIRE reveals some remarkable stats about systems performance and the response times for problem resolution. 695 persons completed the survey. Some key metrics: ...

Tags: Consultant, Performance, Business Application, SAP AG, Consulting, Performance Issue, Transaction Performance Issue, Performance Management, Outsourcing, Enterprise Software, Human Resources, Workforce Management, It Operations, Business Operations, Outsourcing & Subcontracting, Software, Dennis Howlett

Blog posts 2009-06-15

Sapphire 09 Live: Smart business plans, moral benchmarks

SAP is always a bit of a conundrum to me. They have extraordinarily talented people, an incredibly deep product portfolio that they are always extending, more often than not make good acquisitions that take some time but work out all in all, and seem to be actually dedicated to transforming...

Tags: Sustainability, SAP AG, Paul Greenberg

Blog posts 2009-05-13

Oracle tweaks extended support fees

Oracle on Monday said that it has waived extended support fees for its a bevy of products, including its E-Business Suite 11, 10, JD Edwards EnterpriseOne 8.11, Siebel CRM 7.8 and Oracle database 10g R2.  Extended support covers product and technology releases, updates, fixes and security alerts,...

Tags: Oracle Corp., Java Development Tools, Enterprise Software, Development Tools, Software Development, Software/Web Development, Software, Larry Dignan

Blog posts 2009-05-04

Oracle Gadgets: Flexible Desktop Access to CRM Data Goldmines...

Oracle, who have several code line families to care for and nurture, are announcing Siebel CRM 8.1.1 today, and more intriguingly from a collaboration perspective 'Oracle Customer Relationship Management CRM Gadgets for Sales', more evidence of the effort being put into Social CRM by Oracle. As the...

Tags: Desktop, Microsoft Access, Oracle Corp., Data, Siebel Systems Inc., Gadget, CRM, Sales Strategy, Internet, Sales Force Management, Sales, Oliver Marks

Blog posts 2008-11-12

Oracle patches DB, apps

Oracle on Tuesday delivered 41 patches--including two that are rated the highest risk--for a wide range of products. According to the Oracle security team blog: This Critical Patch Update CPU addresses a total of 41 vulnerabilities affecting Oracle Database Server, Oracle Application Express, Oracle Application Server,...

Tags: Oracle Corp., Risk Matrix, Databases, Enterprise Software, Application Servers, Middleware, Software, Data Management, Larry Dignan

Blog posts 2008-04-15

Oracle plans 27 security fixes for Jan. 15

Updated below: Oracle said Thursday that its latest batch of patches will fix 27 security fixes "across hundreds of Oracle products," including eight for the company's database, seven for its e-business suite and six for its application server. In its advisory, Oracle outlines a laundry list of...

Tags: Oracle Corp., Application Servers, Enterprise Software, Middleware, Databases, Security, Software, Data Management, Larry Dignan

Blog posts 2008-01-10

SAP CEO: We are not arrogant, we are the market leader

SAP CEO Henning Kagermanns Sapphire keynote see ZDNet coverage of the event didnt reveal any surprises. SAP is riding high after a good quarter and feeling confident in its ability to deliver on its ambitious strategy to establish enterprise SOA across its product line and enter the on demand application...

Tags: Software Infrastructure, SAP, Salesforce.com, SaaS, Oracle, NetSuite, IT Management, General, Enterprise 2.0

Blog posts 2007-04-25

Oracle launches new 5 new releases; touts integration, on-demand

Oracle president Charles Phillips said Wednesday that the company has released five new flavors of its applications that will all interconnect to each other. It is also allowing its independent software vendors connect those systems to other systems via SOA. The effort is the...

Tags: General, Oracle, Oracle Corp., Phillips, SAP, SAP AG, Software Infrastructure

Blog posts 2007-01-31

Oracle Fusion: A functional spec in search of applications

Larry Ellison was a no-show--out with the flu--but Oracle President Charles Phillips led the Fusion proceedings at City Hall in San Francisco. Phillips stated that the one new headline for the event is that “Oracle is halfway to Fusion.” He claimed that in the first year of the Fusion project...

Tags: Fusion, Oracle Corp.

Blog posts 2006-01-18

Analysts deliberate latest merger wave

So you've had your fill of spin on the latest round of tech mergers, but throwing into the mix some independent analyst perspectives on the Oracle/Siebel and eBay/Skype deals couldn't hurt. Oracle/SiebelNucleus Research gives Oracle high marks for its acquisition of Siebel, saying that the combination of each vendor's technologies...

Tags: Siebel Systems Inc., Oracle Corp.

Blog posts 2005-09-13

Oracle buys Siebel: Ellison firmly in CRM catbird seat

In a deal valued at $5.8 billion, Oracle Corporation has completed the sequel to this morning's merger mania (the first part being eBay's acquisition of Skype) by acquiring Customer Relationship Management solution provider Siebel Systems. Oracle's primary comment on the move -- that the acquisition will add 4,000 customers and...

Tags: Oracle Corp., Siebel Systems Inc., CRM, Larry Ellison

Blog posts 2005-09-12

Oracle to buy Siebel in deal worth $5.8 billion

Oracle to buy Siebel in deal worth $5.8 billionNo doubt!Hey spend some, make some huh? Larry spends a lot of cash and Oracle stock stays flat - and he makes off with $75 million and a new yacht! Gee, lets repeat that with Siebel. I bet I can get...

Tags: Advertising & Promotion, Customer relationship management (CRM), Enterprise software, Databases, ROI/TCO, Bad News, Oracle Corp., Siebel Systems Inc., CRM, Microsoft SQL Server 2005, database

Discussion threads 2005-09-12

CRM software market grew 8% in 2004

According to IDC, the customer relationship management CRM applications market returned to positive growth in 2004 due to the resurgence of demand by user organizations. In 2004 the CRM market grew 8%, resulting in total market revenues of $8.8 bln. During the market downturn of the early 2000s, customers sharpened...

Tags: CRM

Blog posts 2005-08-02

What makes salesforce.com tick

Yesterday I attended a Salesforce.com event at the tony Four Seaons in San Francisco in which CEO Marc Benioff previewed again the forthcoming (June 8) edition of his company's product and showcased sforce 6.0. I have been covering the software-as-a-service, on-demand application space lately, and recently wrote about Salesforce.com...

Tags: Microsoft Corp., Salesforce.com Inc., Marc Benioff

Blog posts 2005-04-13

PeopleSoft touts new tools

PeopleSoft touts new toolsGee...Like sooo many others...EnterpriseOne CRM 8.11, is just another tool designed off of the knowledge gained from PeopleSoft customers. These folks, like most of the CRM / ERP software houses, gain the knowledge of how an industry works by the pity-poor fools who give that knowledge out...

Tags: PRODUCTIVITY, Tools & Techniques, RFID, software, tool, PeopleSoft Inc., industry work, knowledge, Demand Flow Manufacturing

Discussion threads 2004-10-11