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Polycom, Inc. Leverages Enterprise Information With peoplesoft 8 crm: Located in Milpitas, California, in the heart of Silicon Valley, Polycom, Inc. develops, manufactures, and markets a full range of high-quality, easy-to-use, and affordable voice and video communication endpoints and network infrastructure products, video management software, and network access solutions. Rapid growth contributed to Polycom's IT nightmare: disparate systems and...; Tags: PeopleSoft Inc., PeopleSoft 8, PeopleSoft 8 CRM, CRM, Polycom Inc., Corporate Communications, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Internet, Operational Accounting, Enterprise Software, Marketing, Software, Finance; Case studies

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Workday: a tipping point?: Larry Dignan is enthusiastic about Workday's 200,000 person deal it won to supply Flextronics with HR functionality, adding in the Chiquita 26,000 person deal as validation for what he suggests is a 'tipping point' for Workday. I'm a little more cautious. Next week, Workday will release update...; Tags: Workday, Dennis Howlett; Blog posts 2008-05-14
Putting Workday on SAP's radar: Now that SAP's SaaS project Business ByDesign has gone on the back burner, I've been wondering how I'm going to pass the time next week at SAPPHIRE Berlin. One thing I'll be asking the enterprise software giant is how it feels about losing out to SaaS startup Workday for a...; Tags: Software-as-a-service, SAP AG, Radar, Workday, Flextronics International Ltd., Software As A Service (SaaS), Human Capital, Emerging Technologies, Human Resources, Workforce Management, Phil Wainewright; Blog posts 2008-05-14
Does Microsoft really need to diversify into consumer products?: Watching Microsoft Chairman Bill Gates go through the paces during his last Microsoft CEO Summit keynote on May 14, I couldn't help but ponder again why Microsoft thinks it needs to be both a business and a consumer software vendor. From May 13 to 15, Microsoft officials...; Tags: Microsoft Corp., Tech Innovation, Groupware, Enterprise Software, Software, Mary Jo Foley; Blog posts 2008-05-14
Workday lands big Flextronics deal: Flextronics will install Workday's on-demand human capital management software for 200,000 employees. According to InformationWeek, Workday beat out SAP and Oracle for Flextronics business in what Mary Hayes Weier described as tipping point deal for SaaS. Workday also won a 26,000 employee deal with Chiquita. ...; Tags: Software-as-a-service, Workday, Flextronics International Ltd., Software As A Service (SaaS), Human Capital, Emerging Technologies, Human Resources, Workforce Management, Larry Dignan; Blog posts 2008-05-14

Zoho's login gambit: It works: Zoho on Wednesday said that anyone with a Yahoo or Google account--basically everybody--can use the company's on-demand applications without creating a new account. The gambit worked on me. I perused a few Zoho demos before, but didn't get around to creating a full account. But since my Yahoo and Google...; Tags: Google Inc., Yahoo! Inc., Zoho, Chances, Larry Dignan; Blog posts 2008-05-14
SOA market passes $2 billion mark, whatever that means: Research and Markets has just issued its latest assessment of the SOA market, and estimates the worldwide SOA market will grow from an estimated $2 billion in 2007 to more than $9 billion by 2014. What, exactly, is the "SOA market?" The market research firm defines it...; Tags: SOA, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software, Joe McKendrick; Blog posts 2008-05-13
HP to Acquire EDS ?: HP to Acquire EDS ?The fake Steve Jobs quote wasn't needed.He was wrong for all the usual good reasons. Best of all, the urge to bloviate loudly ideas from the conventional wisdom within his set.But you're right.The Compaq merger might be considered a success by those who consider layoffs...; Tags: Mergers & Acquisitions, Government, Electronic Data Systems Corp., Hewlett-Packard Co., merger, Compaq Computer Corp.; Discussion threads 2008-05-13
The application interface problem: The application interface problemKISSIn the early 90s, I was able to work with these kinds of users and design an interface. I worked at GenDyn and we had a computer room staffed with Computer Operators. These people were not computer experts - they were sometimes known as "tape hangers". In...; Tags: Backups, Learnability, application interface problem, learnability, tape, discoverability; Discussion threads 2008-05-12
The application interface problem: I believe that almost any programming language can be used to build almost any kind of user interface, but that the closer the user interface is to the assumptions built into the language, the simpler and more efficient this component of the overall application will be. More importantly, I believe...; Tags: Application, User Interface, Tool, Productivity, Enterprise Software, Software, Paul Murphy; Blog posts 2008-05-12
Interview: IBM Cognos chief Rob Ashe: Interview: IBM Cognos chief Rob AsheIBM is completely missing the SaaS BI trendI wasn't surprised by Rob's comment that "BI doesn’t lend itself to SaaS" (though I suspect that the folks from Cognos' Celequest acquisition were caught a bit off guard.) But, I strongly disagree. The notion that...; Tags: Sales strategy, Software as a Service (SaaS), Sales force management, Tools & Techniques, SaaS BI, sales, software-as-a-service, Cognos Inc., IBM Corp.; Discussion threads 2008-05-09
SAP: Security keeps it off Symbian, Windows Mobile, iPhone for now: SAP: Security keeps it off Symbian, Windows Mobile, iPhone for nowWTF is SAPC'mon with acronym overload on max, how hard would it have been to explain who or what SAP is?RE: SAP: Security keeps it off Symbian, Windows Mobile, iPhone for nowAbsolutely, all acronyms should be defined the first time...; Tags: Operating systems, Handhelds, Advertising & Promotion, Right Now IT, SAP AG, Symbian Inc., Microsoft Windows Mobile, Apple iPhone, WTF, mobile, Microsoft Windows, security; Discussion threads 2008-05-07
Interview: IBM Cognos chief Rob Ashe: Rob Ashe, general manager of IBM's business intelligence and performance management unit, has had a busy year. He sold his company, Cognos, to IBM for $5 billion and has stayed on as a member of IBM's leadership team. Ashe's role day to day hasn't changed too much....; Tags: Cognos Inc., Software-as-a-service, IBM Corp., Pricing, Tools & Techniques, Business Intelligence, Software As A Service (SaaS), Databases, Enterprise Software, Marketing, Management, Software, Data Management, Emerging Technologies, Larry Dignan; Blog posts 2008-05-07
The four horsemen of SaaS: Taleo's acquisition of Vurv, announced today, is a clear play by the SaaS vendor for breakout leadership of the people management sector â€” one of the hottest segments of the enterprise SaaS landscape, populated by fast-growing startups such as recent Nasdaq entrant SuccessFactors along with privately held Authoria, Cornerstone OnDemand,...; Tags: Revenue, Acquisition, Software-as-a-service, Taleo Corp., Vurv, Software As A Service (SaaS), Mergers & Acquisitions, Corporate Law, Emerging Technologies, Investment, Finance, Business Operations, Phil Wainewright; Blog posts 2008-05-06
Is Enterprise Software Recession-Proof?: Amidst the PR blitz and the blizzard of 1:1 meetings that constitute the foreground experience of SAP's Sapphire user conference this week (see Larry's coverage here, and Dennis' coverage here), there's an interesting back story emerging. If you look at SAP's last quarter, and believe the formal and informal guidance...; Tags: SAP AG, Enterprise Software, Software, Joshua Greenbaum; Blog posts 2008-05-06
RIM's Balsillie: 'Not religious' about form factors; B2B the company's core: The Research in Motion vs. Apple smartphone face-off makes for a good story, but the companies present an interesting business strategy question: Is it better to start in the enterprise and then go consumer or vice versa? In an interview with me at SAP Sapphire all resources...; Tags: Research In Motion Ltd., SAP AG, Wireless, B2C, B2B, Smart Phones, E-business/E-Commerce, Internet, Consumer Electronics, Personal Technology, Larry Dignan; Blog posts 2008-05-06
SAP: Security keeps it off Symbian, Windows Mobile, iPhone for now: SAP has forged an agreement with Research in Motion to run its customer relationship management software on the BlackBerry platform. Just don't expect SAP to roll out to other platforms anytime soon. In an interview with the Enterprise Irregular blogging group Monday, Bob Stutz, SAP's executive vice...; Tags: Apple iPhone, Microsoft Windows Mobile, Mobile, SAP AG, Microsoft Windows, Symbian Inc., Security, Larry Dignan; Blog posts 2008-05-05
Upvise Business Contacts for Windows Mobile (cab): Mobile CRM has never been so simple. Enter a new contact, company, task or opportunity on your phone or Web account, and it becomes instantly available to all users in your company. On your mobile, find a contact quickly in the list by typing the first few letters of the...; Tags: Phone, Microsoft Windows Mobile, Mobile, Contact, Microsoft Windows, Unyverse, Advertising & Promotion, Telecom & Utilities, Marketing; Software downloads 2008-05-05
Microsoft Dynamics CRM Online: If you're looking to take your customer relationship management to the next level, we invite you to try Microsoft Dynamics CRM Online for 30 days free. Microsoft Dynamics CRM Online is a groundbreaking new hosted solution that gives you Microsoft Dynamics CRM capabilities without the investment in IT infrastructure and...; Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Microsoft Dynamics CRM Online, Microsoft Dynamics Live, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software; Software downloads 2008-05-04
SAP to run apps native on RIM's BlackBerry: SAP and Research in Motion said Friday that they are collaborating to bring the ERP giant's applications to the BlackBerry. Under the deal, SAP will develop its applications for RIM. Among the key points: SAP CRM application will be the first to run native...; Tags: Research In Motion Ltd., SAP AG, RIM BlackBerry, Handhelds, Hardware, Larry Dignan; Blog posts 2008-05-02