partner relationship management Resources

Sponsored White Papers, Webcasts, and Downloads

ZDNet Resources

Enabling Partner Value Networks Through Partner Relationship Management: Many companies recognize the importance of managing their customer relationships as a means to achieve dramatic improvements in business performance. These customer-focused strategies often fall short, however, when they fail to consider the growing impact of business partnering. Increasingly, many brand owners are leveraging partners to drive revenue and meet...; Tags: Revenue, Partnership, Network, Partner Relationship Management, Business Structures, Finance; White papers 2006-08-01
Partner relations test for Salesforce.com: When I interviewed Marc Benioff back in January, one of the things he talked about was The duality of AppExchange: "not forgetting we’re still in the CRM business, so whatever we do with AppExchange has to make our core product better." On Monday, Salesforce.com announced Partnerforce,...; Tags: partnership, Salesforce.com AppExchange, Partner Relationship Management; Blog posts 2006-06-27
Benchmarking Oracle Database With PRM Shared Memory Management: Starting with HP-UX 11i v2 (B.11.23), resource controls include the management of shared memory. This capability is exposed to the system administrator via Process Resource Manager PRM A.03.01. PRM is a resource-management tool that allows one to fine-tune how resources (CPU, memory, and disk I/O) are allocated on a server....; Tags: HP-UX, Hewlett-Packard Co., Oracle Corp., Benchmarking, Partner Relationship Management, Oracle Database, Process Resource Manager, Partner Relationship Management (PRM), Databases, UNIX, Operating Systems, Servers, Enterprise Software, Software, Data Management, Hardware; White papers 2006-03-01
Delivering the Advantages of Utility Computing Today Through Proactive Resource Management: Proactive Resource Management enables organizations to immediately begin realizing the business benefits of utility, without a substantial investment in virtualization and other technologies typically associated with utility computing. PRM solutions are available today, and they can be deployed on existing IT infrastructures quickly, easily and affordably. Organizations that implement PRM...; Tags: BMC Software Inc., Information Technology, Partner Relationship Management, Proactive Resource Management, Partner Relationship Management (PRM), Utility Computing, Network Technology, Strategy, Enterprise Software, Software, Networking, Management; White papers 2005-05-24
WebTrends Migrates From Siebel to Salesforce for Global Customer and Partner Relationship Management: When WebTrends management with the help of Francisco Partners acquired the business unit from NetIQ, WebTrends needed a new CRM solution, fast. Siebel On Premise, the incumbent CRM solution, was short on fans within the sales organization and not a viable option for the WebTrends' IT staff, which was quickly...; Tags: Salesforce.com Inc., Partnership, Siebel Systems Inc., Partner Relationship Management, WebTrends Corp., Customer Relationship Management (CRM), Sales Force Management, Enterprise Software, Software, Sales; Case studies

Convergence Networks Case Study: Papa Murphy's: Papa Murphy's was tasked with running a corporate network to service its more than 200 users - with a staff of only three full-time employees. Papa Murphy's required a smart partner that would relieve some of the company's internal IT support issues, enabling the technology staff to focus on maintenance...; Tags: Partnership, Partner Relationship Management, Partner Relationship Management (PRM), Business Structures, Help Desk, Enterprise Software, Software, Finance, It Operations; Case studies
Improved Customer Relationship Management in Order to Provide the Best Possible Intelligence Information: A major federal government agency in the Intelligence Community recognized that implementing an effective Customer Relationship Management / Partner Relationship Management (CRM / PRM) program required careful thought and planning. The effort was designed to provide the organization with practical recommendations for effective business process re-design, organizational change, and technologies...; Tags: Partner Relationship Management, Organization, CRM, Partner Relationship Management (PRM), Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Software, Marketing; Case studies

Additional Resources

What paper trail?: I've been carting around my latest sheaf of press releases about the green-ness of electronic document technology for weeks now. Yes, as I've blogged before, I am still one of those people who can't help printing out certain emails in order to act on them. Yes, it's bad, I know....; Tags: Xerox Corp., Paper Trail, Survey, Printers, Data Centers, Marketing Research, Hardware, Peripherals, Storage, Data Management, Marketing, Heather Clancy; Blog posts 2008-07-25
Talent development: Earlier this week I attended Fortune magazine's Brainstorm Tech conference which "aims to sharpen the thinking of the very well heeled attendees about the escalating impact of tech-driven change for all business and global society". There was a terrific menu of topics on offer:...; Tags: Talent, Collaboration, CEO, HCL, Workforce Management, Human Resources, Oliver Marks; Blog posts 2008-07-25
Rumor Mill: iPhone to get copy, paste and better navi in firmware 2.1: The most exciting thing around the watercooler today is the rumor that Apple has seeded iPhone firmware 2.1 to developers. MacNN sources tell them that they've found references to cut, copy and paste in the Localizable.strings entry under English.lproj. Woot! According to the story the...; Tags: Apple iPhone, Radio, Apple Inc., Firmware, Advertising & Promotion, Marketing, Jason D. O\'Grady; Blog posts 2008-07-25
Microsoft may need an IBM moment of clarity: Microsoft's financial analyst meeting was a tale of a technology conglomerate: You heard a lot about search, a decent bit about the enterprise and all sorts of projects in between. But amid all the coverage--see Mary Jo's laundry list of stories--I can't help but wonder if Microsoft's...; Tags: Steve Ballmer, Microsoft Corp., Enterprise, IBM Corp., Game Players, Virtualization, Tools & Techniques, Enterprise Software, Consumer Electronics, Personal Technology, Hardware, Management, Software, Larry Dignan; Blog posts 2008-07-25
Ready for real Indian medicine?: Ready for real Indian medicine?Reply from C.A. ChienDear Mr. Blankenhorn:Thanks for your note. To clarify: (1) I wanted to document my inventive system-design and inter-connection work on [i]Medical Onshoring[/i]; thus, the USPTO filing; (2) as to the "how," head to --http://tinyurl.com/6c4tj4" .. Covering the professional world (e.g., health care, computing),...; Tags: Vertical industries, Benefits, Medical Onshoring, health care; Discussion threads 2008-07-24
Ozzie foreshadows 'Zurich,' Microsoft's elastic cloud: Ozzie foreshadows 'Zurich,' Microsoft's elastic cloudniceveryniceMicrosoft's elastic cloudGee, we had elastic Wow!Now we are going to get the elastic cloud.Metaphor watch anyone?Get ready for a whole new blob of Bloat from the people who invented Bloat.Rule of thumb: If Microsoft promises something, the promise is, with near certainty, false.The credibility...; Tags: elastic cloud, MSFT, Microsoft Corp., Ozzie; Discussion threads 2008-07-24
Government, markets and regulation: Government, markets and regulationJust Another Gov't Program Gone BadFannie Mae was created in the Depression to create liquidity in the mortgage market. Lequidity had been wiped out by the stock market collapse and bank runs.As with all government programs, it just grew and grew and never went away. ...; Tags: Mortgages, Vertical industries, Fannie Mae, Freddie Mac, mortgage, government; Discussion threads 2008-07-24
Microsoft to get more 'Apple-like' in PC, phone space: Microsoft has long prided itself on its open partner ecosystem and cited it as a key differentiator from Apple, which provides all of the hardware and software for its products. But that equation may be set to change, based on a somewhat cryptic comment from CEO Steve Ballmer. by...; Tags: Phone, PC, Steve Ballmer, OEM, Apple Inc., Microsoft Corp., Microsoft Windows, Desktops, Operating Systems, Telecom & Utilities, Software, Hardware, Mary Jo Foley; Blog posts 2008-07-24
Forrester: Vista is 'New Coke' in the enterprise; Firefox, Apple gain a little: Forrester: Vista is 'New Coke' in the enterprise; Firefox, Apple gain a littleNew Coke?Actually, given the way it has been and is being sold, is it not the New Kool-Aid?With Vista selling so well already ...... as shown in revenues from the previous quarter, Microsoft can expect to gain substantially...; Tags: Microsoft Windows Vista (Longhorn), Operating systems, Mozilla Firefox, Forrester Research Inc., Microsoft Windows Vista, Apple Mac OS X, Mendel, Apple Inc.; Discussion threads 2008-07-24
10 things your IT project manager never wants to hear: 10 things your IT project manager never wants to hear#9 is wrongThe actual principal for #9 is the GFC principal, Good, Fast, Cheap, pick any TWO.In reality, a successful project blends all 3 to get a product with a reasonable level of all.Corollary to #10:"It's just what I asked for,...; Tags: Strategy, IT Project Manager, information technology; Discussion threads 2008-07-24
Apple's coming notebook transition: Apple is readying a major product transition. We know because they told us so. In the quarterly financial crime call chief financial Officer Peter Oppenheimer referred several times to a "...future product transition which I can't discuss today". That was interesting for two reasons. First, the...; Tags: Notebook, Apple Macintosh, Apple Inc., Blu-ray, Product Transition, Portable Growth, Desktops, Hardware, Robin Harris; Blog posts 2008-07-24
Childs rigged crazyquilt private network: Childs rigged crazyquilt private networkBut who is monitoring the monitor?Gartner's statement not worth quoting. They are the most worthless thing to hit IT.Was Childs the only IT person on staff that knew anything about computers? That's what it sounds like. But this isn't that hard to believe. Most IT...; Tags: NETWORKING, Most IT department, private network, network, information technology; Discussion threads 2008-07-24
Forrester: Vista is 'New Coke' in the enterprise; Firefox, Apple gain a little: Vista adoption in the enterprise is mired in the single digits, but is an option for companies that have Windows releases before XP. Nineteen percent of enterprise users use Firefox. And the Mac OS is making some headway in the enterprise, but Apple lacks a coherent strategy to pitch business...; Tags: Mozilla Firefox, Microsoft Windows XP, Microsoft Windows Vista, Apple Inc., Enterprise, Forrester Research Inc., Microsoft Windows, Microsoft Windows Vista (Longhorn), Operating Systems, Software, Larry Dignan; Blog posts 2008-07-24