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Packet8 shows profitability is achievable in pure-play VoIP

Arguably, the three highest profile, full-fledged VoIP services to flash across our radar screen in the last year or two have been SunRocket, Vonage, and 8x8' s Packet8 service.SunRocket, of course, is gone. Vonage, which traded yesterday at an all-time-low of $1.86 a share, is a money loser with a...

Tags: Vonage, Packet 8

Blog posts 2007-08-03

EXCLUSIVE: Interview with SunRocket preferred provider TeleBlend distribution partner's CEO

TeleBlend is one of two "preferred" VoIP service providers suggested by Sherwood Partners, which is handling SunRocket's dissolutionWith more than a week since the shutoff, and former SunRocket customers still transitioning to new homes, I thought it might be interesting to check in with someone on the TeleBlend side for...

Tags: News, Packet 8, Vonage

Blog posts 2007-07-25

Reader:recommendation by SunRocket like tobacco company suggesting cancer MD

Re the above-- YA THINK?And the bricks keep on being tossed on the gravestone:Reader Phil from Fairfax County Virginia in the D.C. suburbs writes to tell me briefly considered switching from the deceased SunRocket to either TeleBlend or Packet 8.Yet it was the manner in which SunRocket left its subscribers...

Tags: Packet 8

Blog posts 2007-07-23

Reader: transferred from SunRocket to TeleBlend and I am still waiting

Just a few minutes ago, I received an email from a reader who has been attempting to transfer his VoIP service  from the now-discontinued SunRocket to TeleBlend.Along with 8x8's Packet8 service, TeleBlend is one of the two "recommended service providers" suggested by SunRocket creditors as a successor service to their...

Tags: Providers, Packet 8

Blog posts 2007-07-23

SunRocket creditors announce two preferred providers: Vonage takes big hit

As has been rumored ever since SunRocket went belly up Monday, their creditors have signed deals with former SR competitors 8x8 and Unified Communications Corp. to  be "preferred service providers" for SR's 200,000 orphaned customers.The deal has to be good for 8x8, and its Packet 8 service. Normal start up...

Tags: Vonage, Predictions and Observations, Packet 8, News

Blog posts 2007-07-19

So why is SunRocket's site still up? Here's why

I guess the few remaining SunRocket employees had to pack up and leave so darn quickly on Monday,  no one had time to put up a placeholder on the site saying no new orders are being accepted, and as a matter of fact, we're gone.You would have thought that, anyway.But...

Tags: Predictions and Observations, Packet 8, News

Blog posts 2007-07-18

Here's where many of those orphaned SunRocket users will go

 Now I know why SunRocket instituted their $199 a year plan. Perhaps not so much as a clever competitive marketing strategy but as a desperate move to raise cash.Not enough cash was raised to sustain operations, or even to capture the interest of a lender or buyer.With the shutdown of...

Tags: Predictions and Observations, Packet 8

Blog posts 2007-07-17

Packet 8 takes leap forward with customized recording services

In what I view as a promising and useful extension to Packet 8's enterprise-oriented VoIP service tools, the company has started to offer professional voice recording services to business users who subscribe to its 8,000-subscriber, Packet8 Virtual Office hosted iPBX phone service.Message3 on hold and voice production services vendor...

Tags: Packet 8, Asterisk

Blog posts 2007-07-14

I'm finding Forrester correct about VoIP's complexity for non-tech types

TMCNet reports that A study conducted by Forrester Research entitled "The VoIP Customer Experience: Work in Progress" finds that VoIP setup and related user interfaces are too complicated for many consumers. "Value, trust/security, presentation, and navigation are the key problems identified by this new study," writes...

Tags: yahoo, Packet 8, General

Blog posts 2007-04-09

Via smart moves, Packet8 is growing its business sector

Packet8 maker and marketer 8x8 reports that it now has more than 6,000 U.S.-based business customers.Trend lines seem to point to a diversification of the business beyond increasingly discounted residential service, to higher-margin business service.The lesson, at least to me, is that an appropriate message to business users- backed...

Tags: General, Packet 8, 8X8, Packet8

Blog posts 2007-02-02

Alexa mashup site alexaholic lets you compare VoIP provider site traffic over time

Ive been having a little fun with alexaholic, a type of Alexa mash-up that lets you compare estimated page view totals and traffic patterns for several websites over specific lengths of time.Lets compare relative page view rankings for Skype, Vonage, Packet 8, Gizmo Project and SunRocket site views over a...

Tags: Web site development, TELECOMMUNICATIONS, VoIP, Alexa Internet Inc., mashup

Blog posts 2006-11-17

Packet 8 CEO: don't confuse us with THEM. Me: OK, but only up to a point

Packet 8 CEO: don't confuse us with THEM. Me: OK, but only up to a pointeveryone knowsthat Vonage is being sued for patent infringement not because they may have actually infringed patents. It's a smackdown by deep corpoorate pockets to drain time, energy, money from an uppity start up...

Tags: Investment, Vonage Holdings Corp., Packet 8

Discussion threads 2006-07-08

Packet 8 CEO: don't confuse us with THEM. Me: OK, but only up to a point

Bryan Martin, CEO of VoIP company 8x8 (Packet8), is quoted in a press release that appears to take pains to distinguish Packet8 from that big Internet telephony competitor of theirs whose name starts with a "V."Reading this document, it appears to have been precipitated by Martin's concerns that Vonage's legal...

Tags: Packet 8, Packet8

Blog posts 2006-07-06

Packet 8 debuts several new calling features

Packet 8 debuts several new calling featuresPacket8 has cool featuresI tried packet8 features...and i think that is ALL i like. the voice quality kind'a sucks at the moment. But i got a good deal. i signed up through www.packet8-voip.com which offered me 1 month free service. so i'm cancelling after...

Tags: Packet 8, Packet8

Discussion threads 2006-06-29

Packet 8 debuts several new calling features

VoIP service provider Packet 8 introduced several new calling features today.These include: Voicemail to Email Notification - Receipt of an email each time a voice mail message is left. The email can be forwarded t another email addy. Find Me, Follow Me - Acombined hunting/multi-ringing feature that lets subscribers...

Tags: Packet 8

Blog posts 2006-02-02

SunRocket's discount price: clever marketing or desperate move?

SunRocket's discount price: clever marketing or desperate move?Could not disagree moreSunrocket has been growing at a very fast clip. They are now the second-fastest growing "standalone" VOIP provider with about 10,000 customers added each month. Adding the $9.95 plan is the natural expansion of SRs successful business...

Tags: Telephony, TELECOMMUNICATIONS, marketing, Packet 8, SunRocket, VoIP

Discussion threads 2005-12-12

Packet 8 says they are bleeding money: I say they oughta sell to ...

Packet 8 says they are bleeding money: I say they oughta sell to ...Poor Marketing Poor PlanningLets face it boys and girls, pack 8 doesnt stand out. They are tring to advertise like vonage but dont have the market branding that vonage has developed. Simply running occastional radio...

Tags: SMB/SME, Web site development, Telephony, VOIP, Packet 8, oughta

Discussion threads 2005-08-11

Packet 8 says they are bleeding money: I say they oughta sell to ...

I've just read the 10-Q Quarterly Report from 8x8, Inc., known for its Packet 8 VoIP service. In light of Packet 8's loss of $5.4 million in the second quarter ending June 30, the Management Discussion section of the Report sounds like a major reality check. The Discussion is so...

Tags: Packet 8

Blog posts 2005-08-09

Why Packet 8 VideoPhone is featured in both "Stargate" series

Why Packet 8 VideoPhone is featured in both "Stargate" seriesThey doi? Never noticed...But then I rarely depend on what brand of anything is being used unless it supports the story line. I guess you're more geek than I am.Would rather see...products DURING the show rather that WASTE MY...

Tags: Cellular phones, Packet 8 VideoPhone, STARgate, Packet 8, videophone

Discussion threads 2005-08-02

Texas sues Vonage over 911 problem

Texas sues Vonage over 911 problemWondering what connection the Texas AG has to the bellsSomething doesn't sound right in this story. I signed up for Vonage in late 2004, and I was actually somewhat irritated by the number of times they drone on repeating the limits of their 911...

Tags: VOIP, Telecom & Utilities, Vonage Holdings Corp., Packet 8

Discussion threads 2005-03-22