pacific internet

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Pacific Internet Limited Reaps Cost Benefits With Avaya IP Telephony and Contact Center Solution

Pacific Internet Limited is the largest telco-independent Internet communications service provider by geographic reach in the Asia-Pacific region. The company wanted to Replace existing technology to enhance the management of the data and information across three country sites, improve operational workflow and enable sharing of resources, and reduce costs. Scalability...

Tags: Telephony, Benefit, IP Telephony, Contact Center, Avaya Inc., Pacific Internet, VOIP, Call Centers, Business Services, Telecommunications, Telecom & Utilities, Networking, It Operations

Case studies

Additional Resources

AT&T loses bid to stop Verizon ads, responds with its own

AT&T could use Apple's patentApple has patented a technique where a user is forced to watch an ad and then answer a quiz about that ad before they are allowed to use their Apple device. AT&T could use this to force all iPhone users to watch AT&T ads.AT&T has no...

Tags: Smart phones, AT&T Corp., Verizon Communications Inc., Apple iPhone, advertisement

Discussion threads 2009-11-19

Cloud, consumers give Skype enterprise boost

Skype's Dan Neary says in the past online consumer apps would never be considered business grade But with the cloud, those apps have become secure enough that you trust. SINGAPORE--The cloud computing revolution and momentum consumers have driven toward technology adoption are helping consumer- or Web-based businesses such as...

Tags: Skype Technologies S.A., Session Initiation Protocol (SIP), Cloud Computing, Virtualization, Emerging Technologies, Hardware, cloud, Skype, Vivian Yeo CNET Asia

News items 2009-11-12

Keynote Internet Testing Environment 3.0 (Windows)

The KITE software resides on the users Windows desktop and provides a local and Internet testing environment to record, playback, and collect detailed performance metrics. KITE allows advanced scripting, detailed network performance and DOM analysis and more, and coupled with the ability to gather data from test locations in North...

Tags: Web, Performance, Environment, Web Application, Keynote Systems Inc., Microsoft Windows, KITE Software, Performance Management, Cloud Computing, Internet, Human Resources, Workforce Management

Software downloads 2009-11-02

GPS Tuner Atlas Full Version with Asia Pacific Basic Map Content (Mobile)

ABOUT GPS TUNERGPS Tuner Atlas is designed specifically for off-road use: its large buttons, selectable tool window size, multiple Compass views and the built-in Tele Atlas map makes it extremely user-friendly and reliable.READY TO GOGPS Tuner Atlas is a completely on-board application; You don't need an internet connection or cellphone...

Tags: Mobile, Tele Atlas, Satellite, GPS Tuner, GPS, Handhelds, Consumer Electronics, Personal Technology, Hardware

Software downloads 2009-10-20

Who is the 90-day Windows 7 Enterprise trial aimed at exactly?

I don't understand you blog? You don't think there are not many businesses and organizations out there in the SMB market, for example, that fall into a large group that could benefit from trying windows 7 out? Are you saying buying a copy would be better? I don't get...

Tags: Adrian, Microsoft Windows 7, Microsoft Windows

Discussion threads 2009-09-02

Lux Delux 6.0.1 (Mac)

Lux is an epic strategy game based on the classic boardgame Risk. You can play on the Classic Risk map, but Lux also provides a variety of other maps to play on, such as Europe, the USA, World War 2 Pacific, Castle Lux, as well as a random map generator....

Tags: Apple Macintosh, Sillysoft Games, Lux, Games, Personal Technology

Software downloads 2009-08-31

MIDs and netbooks - half the size, half the experience - Solomon type design

Personally - not really interested in smaller than a netbook."With AJAX, and HTML 5 coming, the Internet experience will require ever more power."Somehow I doubt that that will really take more power than video.But if it doesn't do video - yeah, it's underpowered.Frankly, though, I really don't want to go...

Tags: Netbooks, nettops & MIDs, Solomon Corp., netbook, video, HTML 5

Discussion threads 2009-08-25

Can Yahoo steal the search throne from Google with Search Pad?

Yahoo is set to launch a new search feature this week that could give the embattled company an opportunity to do what it - as well as others - have been able to do in recent years: truly challenge Google in the search business. I know. It's...

Tags: Google Inc., Search Business, Yahoo! Inc., Search Pad, Search, Sam Diaz

Blog posts 2009-07-06

What can you expect with the iPhone OS 3.0 update?

Today is the day that all of us existing iPhone owners will be able to upgrade to the iPhone 3.0 OS. I waited up until midnight last night with a bit of hope that Apple would turn on the update just as we pased midnight Pacific time, but that didn't...

Tags: Apple iPhone, Internet, Blogging, Tools & Techniques, Operating Systems, Management, Software, Matthew Miller

Blog posts 2009-06-17

Can the Man Who Re-Assembled AT&T Change His Tune For GM?

Ed Whitacre. The quintessential amalgator of companies. He's going to save GM, as its new chairman? Don't get me wrong. He did a pretty amazing job with the hand he was played in telecommunications. He took the smallest of the Baby Bells,...

Tags: AT&T Corp., Southwestern Bell, General Motors Corp., Internet, Operational Planning, Telephony, Business Operations, Networking, Tom Steinert-Threlkeld

Blog posts 2009-06-09

Hurricane 1.2 (Mobile)

Hurricane gives you the ability to track hurricane on the go on iPhone or iPod Touch. Satellite images and tracking maps help you see where these monster storms are heading. Text bulletins give you the detailed information you need. Interactive Tracking Map with storm data, generated on your device as...

Tags: Mobile, Hurricane, Kitty Code, Network Technology, Internet, Networking

Software downloads 2009-06-04

Paranormal Meets Verizon's Cloud Computing Service

I was speaking yesterday with Verizon about its new hosted data center service, Computing as a Service CaaS, and flashed back to those spoon bending parties of the ‘70s. Back then stage psychic Uri Geller inspired normally sane...

Tags: Spoon, Verizon Communications Inc., Computing As A Service, Data Centers, Virtualization, Servers, Cloud Computing, Storage, Hardware, Data Management, Dave Greenfield

Blog posts 2009-06-03

Cloudy day: Google falters; Packets lost in key cities

Updated: Here's how Google's outage unfolded on Thursday...  We're getting various reports via that Google services are down or at least sucking some serious wind. The service appears to be back as of noon-ish EDT in New York City. Google cites a "traffic jam" in Asia for...

Tags: Google Inc., AT&T Corp., Outage, Manufacturing, Larry Dignan

Blog posts 2009-05-14

Sugar CRM reduces prices across the board, looking for broad adoption

As I said on my personal weblog yesterday: A day rarely passes that I don’t see another pricing adjustment in the saas world. Today it is SugarCRM that is taking the knife to prices, bringing the cost of a 5 user 'Express' system hosted in the internet cloud...

Tags: Salesforce.com Inc., Board, Sugar CRM, Schenider, Open Source, Sales Force Management, Sales, Dennis Howlett

Blog posts 2009-04-29

Acer launches smartphones in Asia; wants to be Top 5 by 2012

Taiwan-based Acer launched a series of smartphones for the Asia-Pacific region yesterday, bridging the gap between its popular netbook business and the handheld business. Company executives said Acer was banking on its experience as a leading computer brand to gain a share of the ever-crowded smartphone market....

Tags: Smart Phone, Acer Inc., Smart Phones, Cellular Phones, Handhelds, Keyboards, Consumer Electronics, Personal Technology, Hardware, Peripherals, Andrew Nusca

Blog posts 2009-04-22

Yahoo's first quarter: Everything but the numbers

Yahoo will unveil its first quarter earnings on Tuesday and there plenty of sideshows to distract observers from the actual financial figures. To wit: Yahoo CEO Carol Bartz reportedly has a restructuring planned to make things more efficient. For Yahoo, it's the third round...

Tags: Yahoo! Inc., Operational Accounting, Financial Accounting, Finance, Larry Dignan

Blog posts 2009-04-21

Symantec APJ Internet Security Threat Report Trends for 2008

The Symantec APJ Internet Security Threat Report provides an annual overview and analysis of Internet threat activity, a review of known vulnerabilities, and highlights of malicious code in the Asia-Pacific/Japan APJ region. Trends in phishing and spam are also assessed. Previously, Symantec presented data on a six-month basis. This volume...

Tags: Symantec Corp., Internet Security, Symantec APJ Internet Security Threat Report, Security

White papers 2009-04-01

IE 8 final bits ready for download on March 19

IE 8 final bits ready for download on March 19Thanks for the heads upI'm now downloading & installing here. It's currently 3:03 AM in NJ,,,;^)Wake me up with Firefox 3,5 comesI been waiting and waiting. I can't wait until Windows 7 when I can remove IE!!!RE: IE 8 final bits...

Tags: Web browsers, Microsoft Internet Explorer, IE 8, IE8

Discussion threads 2009-03-19

Clearwire names new CEO to oversee Wimax expansion

Clearwire on Monday named William Morrow, a Vodafone and AirTouch veteran, as CEO replacing current chief Benjamin Wolff, who will become co-chairman. In a statement, Clearwire founder Craig McCaw said Morrow will bring "a great perspective on achieving operating efficiencies and enhancing value creation to profitably build and scale...

Tags: Vodafone Group Plc., Clearwire Corp., WiMAX, Wi-Fi, Wireless And Mobility, Larry Dignan

Blog posts 2009-03-09