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Genesys Enterprise Routing Solution V.7.5 Using DB2 on System P6 570 Server (16-Way) With a DS4700 TotalStorage System

Genesys' Enterprise Routing Solution, used to connect to the premise switchs, is able to support one or multiple sites. A typical ERS includes interaction control components and reporting components. It provides the best Inbound Voice solution with the top technology in terms of balancing accessibility, flexibility and performance. Its Inbound...

Tags: P6, Server, Genesys Telecommunications Laboratories, IBM DB2, ERS, Performance Management, Call Centers, Human Resources, Workforce Management, It Operations

White papers 2007-12-01

Bias and Kanter's Intel CSI analysis

Early last week a guy named David Kanter at Real World Technologies released a careful analyis of Intel's planned common systems interconnect CSI and its associated integrated memory controller IMC technology. One of the earliest comments on this came from zdnet's own George Ou who provided a quick...

Tags: P6, Advanced Micro Devices Inc., Analysis, Intel Corp., David Kanter, Paul Murphy

Blog posts 2007-09-09

Additional Resources

Petrobras Well Drilling Services Unit Improves Project Management Efficiency

Petrobras wanted to manage nearly 40 projects simultaneously, while avoiding financial and human resource waste and accelerate project response time and increase precision of short-, mid-, and long-term demand simulations in order to increase the capacity of simultaneous oil well construction, without increasing costs. The challenge was to reduce material...

Tags: Oracle Corp., Petrobras, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management

Case studies 2009-09-01

Costain Group Leverages Global Best Practice and Collaboration to Achieve Goal of Being "Number One"

Costain Group wanted to streamline collaboration between globally dispersed teams of partners, associates, and subcontractors working on multiple projects undertaken by Costain's diverse operating entities and maximize business efficiency and excellence to sustain double-digit growth in profit and revenue through 2010 and beyond. The challenge was to enforce rigorous, best-practice,...

Tags: Oracle Corp., Best Practice, Oracle Primavera, Costain Group Plc., Collaboration, Groupware, Project Management, Tools & Techniques, Enterprise Software, Software, It Operations, It service Management, Management

Case studies 2009-09-01

MetroPower Achieves 100% Profitability on New Projects With Integrated Project Management Software

MetroPower, Inc. wanted to replace paper-based project management processes with an automated solution and ensure that the company has 'Zero losers' - engineering projects that lose money - and that it meets project deadlines. The challenge was to improve resource utilization, enabling MetroPower to efficiently move employees from project to...

Tags: Oracle Corp., MetroPower, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management

Case studies 2009-08-01

Downer EDI Engineering Completes Jobs Up to 25% Faster With Project Management Solution

Founded in 1933, Downer EDI Engineering is one of Australia's largest providers of engineering and infrastructure services. Downer EDI Engineering has been using scheduling software applications to manage schedules since the 1990s. Scheduling software packages did not provide the company with the accuracy and reporting capabilities that they needed for...

Tags: Job, Oracle Corp., Oracle Primavera, Downer EDI Ltd., Downer EDI Engineering, Tools & Techniques, Project Management, Service Management, Management, It Operations, It service Management

Case studies 2009-06-01

Metcash Increases Database Performance by 300%, Slashes Administration Time

Metcash is a large Australian food and fast-moving consumer goods marketing and distribution company that operates four businesses: Campbells Cash & Carry, IGA Distribution, IGA Fresh, and Australian Liquor Marketers. In late 2008, Metcash undertook a major hardware consolidation project at its Sydney-based data center, which saw the company replace...

Tags: Oracle Corp., Administration, Metcash, Storage, Sales Strategy, Databases, Hardware, Sales, Enterprise Software, Software, Data Management

Case studies 2009-05-01

RDBMS license costs and Open Source

RDBMS license costs and Open SourceSoftware EngineeringOne of the basic tenants of SE is that 90% of the cost of software "projects" development is in the maintenance phase. IOW all the work of designing, developing and deploying only amount to 10% of the lifecycle cost. So if you doubled your...

Tags: Databases, Processors, Servers, RDBMS, maintenance phase, CPU, open source

Discussion threads 2009-03-09

Blackbox, SWaP, and the z10

Blackbox, SWaP, and the z10Over a barrelis where IBM has you if you still use mainframes. Not only is the hardware very expensive, but the labor is too. Universities stopped their mainframes ages ago, so no CS student today has any idea what a mainframe is. This means that you...

Tags: Mainframes, Servers, Processors, Hardware cost, Shaw, mainframe, Z10, hardware, CPU

Discussion threads 2008-11-06

AppLabs Case Study: Primavera

Primavera Systems, Inc. is the world's leading provider of project, program and portfolio management software solutions. The speed and efficiency of the Agile Development process created a major challenge for Primavera. As Primavera is continuously developing new P6 application components, they had to ensure that the application meets the most...

Tags: Primavera Systems Inc., AppLabs, Personal Finance

Case studies 2008-08-26

Nehalem gets a name - Core i7

Nehalem gets a name - Core i7Intel bugs everywhere. I wouldn't own...an Intel chip.http://www.theregister.co.uk/2008/08/11/intel_flaws/RE: Nehalem gets a name - Core i7Quick of you Adrian to see the Apple like now iSee.This looks like the continuation off their successful range,RE: Nehalem gets a name - Core i7Your sequence makes little sense....

Tags: Processors, Core 2, Intel Pentium, Nehalem

Discussion threads 2008-08-11

Ready or not, here comes Silverthorne

At the International Solid-State Circuits Conference in San Francisco this week, Intel revealed details of its new low-power processor, which promises to deliver performance similar to a low-end laptop in a package that uses only a bit more power than a smartphone. The design is innovative--and significant since it marks...

Tags: Ultramobile PC, Internet Device, Intel Corp., Mobile Internet Device, Chip, Silverthorne, Ultramobile PCs (UMPCs), Smart Phones, Semiconductors, Processors, Tablets, Hardware, Notebooks & Tablets, Emerging Technologies, Consumer Electronics, Personal Technology, Components, John Morris

Blog posts 2008-02-08

Genesys Enterprise Routing Solution V7.5 on IBM System p 570: Performance Report V1.0

An IBM System p 570 with an IBM POWER6 processor server running IBM AIX 5L Version 5.3.6 and IBM DB2 Universal Database Version 8.2.7 set an outstanding record on the Genesys Inbound Voice Solution v7.5 for the Inbound Call Center industry in September 2007. A 16-way IBM System p6 570...

Tags: Performance, Genesys Telecommunications Laboratories, IBM Corp., Call Centers, Customer Relationship Management (CRM), Operating Systems, Databases, Enterprise Software, It Operations, Software, Data Management

White papers 2007-12-01

One neck to choke

One neck to chokeOn the other handLet's say you have Company A that decides to run WebSphere on top of AIX and Company B that decides to run WebSphere on top of RHEL. WebSphere is certified to run on both OSs.Now lets say you have an issue with an...

Tags: UNIX, Operating systems, vendor environment, vendor solution, IBM AIX, IBM WebSphere

Discussion threads 2007-10-04

Bias and Kantor's Intel CSI analysis

Bias and Kantor's Intel CSI analysisAttitude tainting conclusions.Some interesting assertions, but to get to them I had to work through some biased statements.Some examples:In particular, the author claims that CSI will erase Intel's performance deficit relative to AMD - but assumes throughout the article that AMD offers a stationary target...

Tags: 64-bit, Network technology, Processors, analysis, Intel Corp., Advanced Micro Devices Inc., 32-bit, Microsoft Corp., Sun Microsystems Inc.

Discussion threads 2007-09-05

Fun and profit with obsolete computers

Fun and profit with obsolete computersObsolete computers.I have a small collection of oldies. My first computer was a Commodore Vic-20, which I still have then upgraded to a 64 and a 128-D. Have a few 286's, 386's, p75, p133, p200 Cyrix and a bunch of old motherboards, parts and memory....

Tags: disk, computer, Collector

Discussion threads 2007-04-16

Tech lawsuits: Is it time for a "U.S. District Court of Technology" with its own bench?

Somewhere in the back of my mind, the fact that I have seen multiple news headlines having to do with new or ongoing lawsuits in the tech industry was gnawing at me. So, I decided to search ZDNet on the words "infringement" and "lawsuit" to see what came up. Here,...

Tags: General, Legal

Blog posts 2006-11-07

Is there an economics of demand-side scarcity?

There's a debate about the meaning of economic scarcity going on all over the Web, most recently set off by Chris Anderson's "Economy of Abundance" talk at Pop!Tech, that David Hornik and Ross Mayfield have commented on and Doc Searls began talking about a while back when he introduced the...

Tags: Chandler

Blog posts 2006-10-27

Transmeta sues Intel for patent infringement

Transmeta sues Intel for patent infringementthis is extorsionTransmeta has been nothing but a bungling set of jokers. Their chips went as fast as a bullock cart when it came to performance. Over the years all their attempts to improve performance were failures. Intel has got cash. This is just a...

Tags: Processors, Semiconductors, Intel SpeedStep, Transmeta Corp., Intel Corp., patent

Discussion threads 2006-10-11

Intel to sell new Itanium servers

Intel to sell new Itanium serversNot a minute too soon....I didn't realize that Itanium was still around .... What took Intel so long to wake up and realize that it botched Itanium so badly and go back to start to work on it again? SGI to the fall in the...

Tags: Processors, server, Dell Computer Corp., AMD64, Intel Corp., Intel Itanium

Discussion threads 2006-09-22