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- OutStart Case Study: SoftSim Quenches Top Provider of Fruit Juices
- This case study discusses one of the world's leading producers and marketers of branded fruit juices, which provides juice beverages around the world that are renowned for their superior quality and unmatched taste. The beverage company needed to roll out a number of major software applications designed to increase the...
- Tags: OutStart Inc., OutStart SoftSim, Food & Beverage, Tools & Techniques, Enterprise Software, Manufacturing, Management, Software
- Case studies
- Leveraging Next Generation Knowledge Management (KM) for Call Centers
- Contact Centers have benefited greatly through the use of self-service and KM solutions. But, the call center landscape continues to change as customers demand more control and better service overall while companies want Call Centers to drive down cost and drive up revenues. This webcast will outline the benefits and...
- Tags: Call-center, Knowledge, OutStart Inc., Knowledge Management, Call Centers, Business Intelligence, Strategy, Customer Relationship Management (CRM), Enterprise Software, Software, It Operations, Data Management, Management
- Webcasts
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