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	<title><![CDATA[outsourcing company Resources | ZDNet]]></title>
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	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to outsourcing company]]></description>
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		<title><![CDATA[The troubling thoughts re: outsourcing]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-17928-0.html?forumID=1&threadID=69994&messageID=1340525&start=0]]></link>
		<description><![CDATA[Some facts and inferences should be updatedAccenture's Consulting revenue dropped 12% and Outsourcing grew by 1%http://stocks.investopedia.com/stock-analysis/2009/Accentures-Future-Remains-Bright-ACN-IBM-HPQ1005.aspxSome of the issues you highlighted around process innovation, dated technology, etc will continue to remain. However, the nimbler players will also adopt the benefits of innovations like SaaS and Cloud platform.Underlying platform is an...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 06 Oct 2009 05:29:00 -0700</pubDate>
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	<item>
		<title><![CDATA[The troubling thoughts re: outsourcing]]></title>
		<link><![CDATA[http://blogs.zdnet.com/sommer/?p=646]]></link>
		<description><![CDATA[Watch this space for future problems!    Thereâ€™s a lot going on in the outsourcing world lately. Things like:    - Perot Data Systems being acquired by Dell    - ACS getting bought by Xerox      Add to these deals,...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 05 Oct 2009 16:35:09 -0700</pubDate>
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		<title><![CDATA[Hard times hit Bangalore]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-9595-0.html?forumID=1&threadID=61351&messageID=1130442&start=0]]></link>
		<description><![CDATA[Hard times hit BangaloreSun Microsystems is an outsourcing company?I don't really think that's Sun's core business.]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Thu, 26 Feb 2009 20:08:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[Outsourcing]]></category>
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	<item>
		<title><![CDATA[Enterprise software: A tour of the year ahead]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=11222]]></link>
		<description><![CDATA[Despite the recession 2009 is going to be a critical year for all of those key vendors that best describe their turf in acronyms--CRM, ERP, BPO and perhaps a relatively new one VRM.    Those acronyms, which stand for customer relationship management, enterprise resource planning, business process outsourcing...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 15 Dec 2008 02:16:31 -0800</pubDate>
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		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
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		<title><![CDATA[Will Wall Street Hurt SIs and Outsourcers?]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-17928-0.html?forumID=1&threadID=52245&messageID=984153&start=0]]></link>
		<description><![CDATA[Will Wall Street Hurt SIs and Outsourcers?Link?I would have thought mergers and buyouts would lead to more of a need for systems integrators in the long term rather than less.Do you have a link to the report you mention?Link?  AgreeI think you are correct, that is the core SI....]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Mon, 22 Sep 2008 10:04:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[Outsourcing]]></category>
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		<title><![CDATA[Will Wall Street Hurt SIs and Outsourcers?]]></title>
		<link><![CDATA[http://blogs.zdnet.com/sommer/?p=213]]></link>
		<description><![CDATA[Importance of Financial Services to the Consulting & Outsourcing Industry    While consultants and systems integrators have some enviable margins, these firms donâ€™t always make huge profits as they employ expensive resources who arenâ€™t always chargeable. In fact, these firms can be quite vulnerable to minor economic swings...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 22 Sep 2008 09:04:26 -0700</pubDate>
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		<title><![CDATA[Simplifying Support for IT Outsourcers]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=925879]]></link>
		<description><![CDATA[As an IT outsourcer, reductions in service costs are often built into contracts with one's clients. This is one reason companies select IT outsourcers for their technology needs: they see the promise of reduced yearly costs for IT services and support. By virtualizing support, Bomgar answers the demand for increased...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 13 Aug 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
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		<title><![CDATA[Offshore outsourcers likely to beef up security following Bangalore blasts]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=50136&messageID=940218&start=0]]></link>
		<description><![CDATA[Offshore outsourcers likely to beef up security following Bangalore blastsSome tech union......somewhere in the U.S. is probably cheering.  While I hope noone was hurt, nor condone illegal and harmful tactics, I certainly lift a glass in support of retaining American tech jobs here in the U.S.RE: Offshore outsourcers likely...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Fri, 25 Jul 2008 13:16:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[Outsourcing]]></category>
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		<title><![CDATA[Offshore outsourcers turn cautious]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=49874&messageID=934282&start=0]]></link>
		<description><![CDATA[Offshore outsourcers turn cautiousCautious?  Or gone?I lost my job in a Wipro outsourcing...Fortunately I had five other offers from other organizations who were happy to have me.  My previous employer is struggling with issues and helpdesk tickets behind schedule as well.  Make sure your contracts and SLAs...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Fri, 18 Jul 2008 06:55:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[outsourcing]]></category>
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		<title><![CDATA[Offshore outsourcers turn cautious]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=9372]]></link>
		<description><![CDATA[The three primary publicly traded offshore outsourcing companies have turned cautious about the future even as their financial results remain strong.    Among the worries--a weak dollar that's hurting revenue and margins, economic uncertainty, murky IT budgets and a concentration of financial services and retail customers. Meanwhile, CIOs...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 18 Jul 2008 06:08:53 -0700</pubDate>
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		<category domain="http://updates.zdnet.com/tags/infosys+technologies+ltd..html"><![CDATA[Infosys Technologies Ltd.]]></category>
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	<item>
		<title><![CDATA[Should your firm offload its offshore operations to an outsourcing provider?]]></title>
		<link><![CDATA[http://blogs.zdnet.com/outsourcing/?p=113]]></link>
		<description><![CDATA[Some interesting debate going on regarding whether firms which have already established offshore service centers (termed as "captives")Â are better off selling these centers to outsourcing providers.Â  It would be interesting to hear your views - especially if you work with offshore staff within your own firm - on whether you'd...]]></description>
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		<pubDate>Sat, 16 Feb 2008 10:46:59 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/outsourcing+company.html"><![CDATA[Outsourcing Company]]></category>
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		<category domain="http://updates.zdnet.com/tags/phil+fersht.html"><![CDATA[Phil Fersht]]></category>
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	<item>
		<title><![CDATA[Indian outsourcers to earn $220-280 bln by 2012]]></title>
		<link><![CDATA[http://blogs.zdnet.com/ITFacts/?p=13927]]></link>
		<description><![CDATA[Everest Research Institute found that the addressable market for Indian BPO outsourcers will be $220 bln to $280 bln by 2012. Today, the report says, the total offshore BPO market is about $28 bln, with the Indian-sourced portion of that at $10.2 bln. by AM]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 14 Feb 2008 21:14:46 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/outsourcing+company.html"><![CDATA[Outsourcing Company]]></category>
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	<item>
		<title><![CDATA[Maintaining a 25% profit margin in this crazy world of globalization]]></title>
		<link><![CDATA[http://blogs.zdnet.com/outsourcing/?p=109]]></link>
		<description><![CDATA[I wanted to share some interesting discussion earlier last year between BusinessWeek's Steve Hamm and Tata Consultancy Services' TCS CFO S. Mahalingham, which reveals some fascinating insight into how TCS has managed to maintain profit margins at the 25% level, despite intense pressures from wage inflation, employee attrition, aggressive competition...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Sun, 06 Jan 2008 13:48:17 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/card.html"><![CDATA[Card]]></category>
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		<title><![CDATA[Outsourcing Predictions for 2008... in a nutshell]]></title>
		<link><![CDATA[http://blogs.zdnet.com/outsourcing/?p=105]]></link>
		<description><![CDATA[Â Let's not beat around the bush...here's what happening next year in the "O" world:    1) Offshoring panic will continue, but will force providers to innovate. Concerns over the appreciating rupee, weakening dollar, wage inflation and employee attrition will continue to have a powerful impact on the global...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 20 Dec 2007 09:09:57 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">ORCL</category>
	</item>
	<item>
		<title><![CDATA[Wipro bolsters U.S. operations with Infocrossing]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=5861]]></link>
		<description><![CDATA[Indian outsourcing giant Wipro Technologies said Monday that it will acquire Infocrossing, a U.S. outsourcing firm for about $412 million. In a statement, Wipro said it is paying $18.70 in cash for each share of Infocrossing. The deal is expected to close in the fourth quarter. The move comes as...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 06 Aug 2007 10:02:08 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/u.s..html"><![CDATA[U.S.]]></category>
		<category domain="http://updates.zdnet.com/tags/wipro+technologies.html"><![CDATA[Wipro Technologies]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing+company.html"><![CDATA[Outsourcing Company]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://updates.zdnet.com/tags/larry+dignan.html"><![CDATA[Larry Dignan]]></category>
	</item>
	<item>
		<title><![CDATA[Ending H-1B indentured servitude]]></title>
		<link><![CDATA[http://blogs.zdnet.com/carroll/?p=1675]]></link>
		<description><![CDATA[As noted in a previous blog, the quota of H-1B visas was filled within a single day, leading to a situation where the visas will be allocated based on a lottery system - hardly a sensible means by which to allocate such things. What many articles discussing the situation didnt...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 13 Apr 2007 08:00:11 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/general.html"><![CDATA[General]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://updates.zdnet.com/tags/it+management.html"><![CDATA[IT Management]]></category>
		<category domain="http://updates.zdnet.com/tags/economic+policy.html"><![CDATA[Economic Policy]]></category>
	</item>
	<item>
		<title><![CDATA[Virtual Contact Centers and Outsourcer Management: Unlocking the Potential of Virtual Contact Centers]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=286773]]></link>
		<description><![CDATA[In a business world witnessing rapid globalization and consolidation, Virtual Contact Centres VCCs promise compelling financial savings and customer service benefits.    However, achieving these aims is often difficult.    This White Paper reviews the market drivers for VCCs, options for outsourcing, and the financial and...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 12 Mar 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing+company.html"><![CDATA[Outsourcing Company]]></category>
		<category domain="http://updates.zdnet.com/tags/contact+center.html"><![CDATA[Contact Center]]></category>
		<category domain="http://updates.zdnet.com/tags/exony.html"><![CDATA[Exony]]></category>
		<category domain="http://updates.zdnet.com/tags/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/globalization.html"><![CDATA[Globalization]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+accounting.html"><![CDATA[Financial Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[Outsourcing and confidentiality]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Murphy/?p=541]]></link>
		<description><![CDATA[Several of the people who commented on my Feb 14th out-sourcing blog mentioned concerns over data privacy. Here's how no_axe_to_grind phrased it:  One negative you missed. Law enforcement/spying Assume you out source something/anything to do with your companies/customers data. If you are served with a court order to hand...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 01 Mar 2006 03:29:15 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/outsourcing+company.html"><![CDATA[outsourcing company]]></category>
	</item>
	<item>
		<title><![CDATA[So, What Do You Offer?]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=169955]]></link>
		<description><![CDATA[Internal IT groups are under constant pressure to justify their existence. When compared to an outsourcer, Internal IT IIT is at a disadvantage because the outsourcer can readily present management a list of services that are available, descriptions of each, available service level plans and their associated costs. This is...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 27 Feb 2006 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/outsourcing+company.html"><![CDATA[Outsourcing Company]]></category>
		<category domain="http://updates.zdnet.com/tags/jupitermedia+corp..html"><![CDATA[Jupitermedia Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/service.html"><![CDATA[Service]]></category>
		<category domain="http://updates.zdnet.com/tags/iit.html"><![CDATA[IIT]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://updates.zdnet.com/tags/itil.html"><![CDATA[ITIL]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
		<category domain="http://updates.zdnet.com/tags/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">JUPM</category>
		<category domain="tickers">JUPM</category>
	</item>
	<item>
		<title><![CDATA[F&A Outsourcing Providers Discover Competitive Advantage With Real-Time Transaction Inspection]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=346523]]></link>
		<description><![CDATA[Business Process Outsourcing BPO service providers specializing in Finance and Accounting (F&A) see a growing market opportunity but already face increasing price pressures. Advisory firms are commoditizing engagements and defining what service level guarantees should be. In addition, costs keep escalating in offshore locations, diminishing some benefits of labor arbitrage....]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 16 Feb 2006 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/competitive+advantage.html"><![CDATA[Competitive Advantage]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing+company.html"><![CDATA[Outsourcing Company]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing+venture.html"><![CDATA[Outsourcing Venture]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
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