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- The troubling thoughts re: outsourcing
- Some facts and inferences should be updatedAccenture's Consulting revenue dropped 12% and Outsourcing grew by 1%http://stocks.investopedia.com/stock-analysis/2009/Accentures-Future-Remains-Bright-ACN-IBM-HPQ1005.aspxSome of the issues you highlighted around process innovation, dated technology, etc will continue to remain. However, the nimbler players will also adopt the benefits of innovations like SaaS and Cloud platform.Underlying platform is an...
- Tags: Managed hosting, Business process outsourcing (BPO), Programming languages, outsourcing, BPO, COBOL, outsourcing company
- Discussion threads 2009-10-06
- Go cloud, young man
- Go cloud, young manGo Cloud...IndeedPhil,Great post today. I can't recall how many times I have advised friends who are unemployed to make the move to online occupations. I have a dear friend who has been in traditional advertising for 20+ years, who recently lost his job. I...
- Tags: Data centers, INTERNET, Regulatory compliance, Strategy, young man
- Discussion threads 2009-08-05
- The Movers & Shakers Conference...
- I tend to think of Fortune Brainstorm Tech, which happened last week in Pasadena, as a conference for industry titans. Last year's event was held amid tight security and featured the likes of Rupert Murdoch News International , Philippe Daulman Viacom and Jeff Bezos Amazon in...
- Tags: Conversation, Conference, Twitter, Business Structures, Corporate Communications, Leadership, Intellectual Property, Strategy, Finance, Marketing, Management, Research & Development, Business Operations, Oliver Marks
- Blog posts 2009-07-27
- Teams in the (Troubled) Cloud
- Not all team members are created equal I’ve had some really interesting briefings/meetings lately. If you want to understand where software executives, industry leaders, etc. are going/thinking, then read on. Let’s begin with a conversation I had with Maynard Webb....
- Tags: Team, Team Member, Worker, Maynard, Loyalty, Team Management, Management, Brian Sommer
- Blog posts 2009-07-22
- To host or not to host
- To host or not to hostAs I stated on TwitterI would stick to outsourcing unless you're large enough to manage those resources in house, unless you particularly like 3AM "the site is down!!!!!!111!" calls; chances are good that you're not large enough. Whether you stick with GoDaddy or not is...
- Tags: Managed hosting, Web technology, GoDaddy, outsourcing, outsource
- Discussion threads 2009-07-20
- The Internet devalues everything it touches . . .
- Ever since I first heard about the Internet and then saw its incredible development and application across industries, I've been on the look out for the economic effects of this powerful platform technology. The specific economic influence I've been looking for is a strong deflationary trend. That's when we will...
- Tags: Software, Craigslist, Advertisement, Technology, IBDT, Internet, Tom Foremski
- Blog posts 2009-06-20
- H-1B legislation to watch - What it's really about
- H-1B legislation to watch - What it's really aboutDICK DURBINYou link to his page right in that top paragraph... yet you still can't get his name right?RE: H-1B legislation to watch - What it's really aboutThere are thousands of highly skilled Americans that are unemployed that are willing to take...
- Tags: Obama, H-1B, H-1B legislation, worker
- Discussion threads 2009-06-05
- What is behind the Kaiser-IBM deal?
- What is behind the Kaiser-IBM deal?Touchdown possibleAs long as the end product accommodates HMO & PPO type programs as well as various government systems, from VA & military families to Medicare and Medicaid. If these basic areas are covered then private insurance companies can be told to comply with...
- Tags: Vertical industries, HEALTHCARE, Benefits, Insurance, IBM Corp., Kaiser, KP HealthConnect, health care
- Discussion threads 2009-03-17
- Offshore IT Outsourcing: An Integral Component of High-Performance IT Organization
- This white paper is a part of a series of informational papers developed by Keane to share knowledge on specific outsourcing issue that should be considered in today's business environment. This paper covers the topic of Offshore IT Outsourcing and is the first in the series. This paper provides a...
- Tags: Offshore, Keane Inc., Integral, Information Technology, IT Outsourcing, High-performance, Outsourcing, Managed Hosting, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management
- White papers 2009-03-12
- Mission-Critical Application Management: Priority Candidate for Offshore Outsourcing
- This white paper is part of series of informational papers developed by Keane to share knowledge on specific outsourcing issues of importance in today's business environment. This paper covers the topic of Mission-Critical Application Management and is the second in the series. This informational paper, the second in a series,...
- Tags: Keane Inc., Offshore Outsourcing, Application System, Outsourcing, Managed Hosting, It Operations, Business Operations, Outsourcing & Subcontracting
- White papers 2009-03-12
- Hey, guess what? We're understaffed!
- Hey, guess what? We're understaffed!And yet, you still seem to have plenty of ....... time to moonlight on this blog. So cry me a river! Try naming a single company in the U.S. that isn't trying to do more with less people. RE: Hey, guess what? We're...
- Tags: Recruitment & Selection, Media Center PCs, Strategy, job
- Discussion threads 2009-03-04
- Clock ticks for Satyam as customers eye exit
- Clock ticks for Satyam as customers eye exitWhy customers might stay with SatyamClearly, what has happened with Satyam has been a shock. A shock to Satyam's shareholders, customers and employees, as well as corporate India and beyond.What did happen? That might be some time coming, but it would appear from...
- Tags: Outsourcing, Operational accounting, Financial services, SMART Money, Satyam
- Discussion threads 2009-01-28
- When Windows beats Linux: a cautionary tale
- When Windows beats Linux: a cautionary taleIt's the ticket booking traffic, st...!What they don't tell you, is that the 10 CMS servers were handling the business-critical ticket booking traffic - incl. peaks during special-offer newsletter blasts.RE: When Windows beats Linux: a cautionary taleThis article is clearly biased against Linux."The general...
- Tags: Operating systems, Content management, Groupware, UNIX, Collaboration, OPEN SOURCE, SharePoint Solutions, Linux, Microsoft SharePoint, Microsoft Windows, Microsoft Corp.
- Discussion threads 2009-01-17
- Microsoft study debunks phishing profitability
- Do phishers actually make money, or is phishing an unprofitable business, scammers lose time and resources into? Taking the economic approach of generalizing how much money phishers make, a recently released study by Microsoft researchers Cormac Herley and Dinei Florencio (A Profitless Endeavor: Phishing as Tragedy of the Commons), states...
- Tags: Microsoft Corp., Phishing, Cyberthreats, Spam, Viruses And Worms, Security, Spam And Phishing, Dancho Danchev
- Blog posts 2009-01-08
- Satyam fallout: Should customers stick? Full text of chairman's stunning letter
- Indian outsourcing company Satyam has cooked books, a $1 billion cash sink hole and its chairman and founder B Ramalinga Raju has fabricated figures. Meanwhile, Merrill Lynch has bailed on being an adviser to the company and shares of the firm were down 90 percent or so in premarket trading...
- Tags: Board, Satyam, Maytas, Task Force, Corporate Governance, Business Operations, Corporate Law, Larry Dignan
- Blog posts 2009-01-07
- Enterprise software: A tour of the year ahead
- Despite the recession 2009 is going to be a critical year for all of those key vendors that best describe their turf in acronyms--CRM, ERP, BPO and perhaps a relatively new one VRM. Those acronyms, which stand for customer relationship management, enterprise resource planning, business process outsourcing...
- Tags: Advertising & Promotion, BPO, Business Operations, Business Process Outsourcing (BPO), CRM, Customer Relationship Management (CRM), Dennis Howlett, Enterprise Software, ERP, Financial, Financial Service, Information Technology, It Operations, Larry Dignan, Management, Marketing, Oracle Corp., Outsourcing, Outsourcing & Subcontracting, Outsourcing Company, Paul Greenberg, Software, Strategy, VRM
- Blog posts 2008-12-15
- 'Leading with Kindness'
- There is an interesting book and associated US public television series I'm intrigued by entitled 'Leading with Kindness: How good people consistently get better results' The two authors are William F. Baker, Ph.D., (Chief Executive Officer of Educational Broadcasting Corp...
- Tags: Team, Doll, Gore, Team Management, Management, Oliver Marks
- Blog posts 2008-12-10
- The emerging case for open business methods
- The Internet has been the genesis of countless useful business innovations over the last several decades. These include a globally unified e-mail network, the advent of search engines, the rise of rich user experiences and SaaS, and most recently cloud computing to name but a few. But perhaps...
- Tags: Business, Business Method, Business Strategy, Dave Bort, Dion Hinchcliffe, Internet, Management, Network, Open Source, Reasons Organization, Strategy
- Blog posts 2008-12-04
- 'IT has no inherent value'
- 'IT has no inherent value'Finally!After all these years the "pointy haired boss" gets outed.RE: 'IT has no inherent value'Wow, the title to this article is very misleading. Some IT projects do have inherent value and if the project pushers and the project benefit receivers both agree on an IT project...
- Tags: Strategy, information technology, inherent value, IT HAS
- Discussion threads 2008-12-02
- News to know: Mumbai attacks, Microhoo, Holiday shopping, HDTVs
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily: Jennifer Leggio: Mumbai attack coverage demonstrates good and bad maturation point of social media Social media marketing opportunism during tragedy = fail Oliver Marks: Mumbai Attacks...
- Tags: Yahoo! Inc., HDTV, Apple Inc., Microsoft Corp., Attack, Digital Video, Web Site Development, Web Technology, Cyberthreats, Spyware, Adware & Malware, Open Source, Personal Technology, Internet, Security, Sam Diaz
- Blog posts 2008-12-01
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