outsourcing agreement Resources on ZDNet

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Outsourcing Relationships: Why Are They So Difficult To Manage?: This white paper talks about factors contributing to outsourcing relationship problems. Although the parties enter into an outsourcing agreement with the intent to work well together for a long-term relationship, problems will surface. A key practice to ensure a successful relationship is to include an effective governance contract within the...; Tags: Outsourcing Agreement, Everest Group, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2002-01-01
Abbey National Expands outsourcing agreement: Abbey National has always been at the forefront of its industry, being the first Building Society to demutualise. The desire to keep moving forward and look to the future is also demonstrated in the manner in which it operates its own business, looking for ways to maximise efficiency and productivity....; Tags: Pitney Bowes Inc., Outsourcing Agreement, Abbey National, Outsourcing, Business Structures, It Operations, Business Operations, Outsourcing & Subcontracting, Finance; Case studies

Additional Resources

WinXP on XO laptops OK as long as Linux runs, too: Microsoft's agreement to offer Windows XP on OLPC's XO laptop is appropriate and long overdue. It was pure hypocrasy for Microsoft billionaire Bill Gates to publicly decry the so-called "Digital Divide" while privately refusing to support the XO simply because Linux was a supported operating system. ...; Tags: Operating System, Bill Gates, Microsoft Corp., Laptop Computer, One Laptop Per Child Project, XO, Gates Foundation, Linux, Microsoft Windows XP, Operating Systems, Software, Microsoft Windows, Paula Rooney; Blog posts 2008-05-16
iPhone's international rollout continues; 10 million units not a stretch: Apple's iPhone will be headed to a few more countries courtesy of a new deal with French telecom carrier Orange. In a statement, Orange said: Orange today announced a new agreement with Apple to bring the iPhone to Orange customers in Austria, Belgium, the Dominican Republic,...; Tags: Orange PCS, Apple iPhone, Apple Inc., 3G, Wireless, Telephony, Wi-Fi, Cellular Phones, Consumer Electronics, Personal Technology, Networking, Larry Dignan; Blog posts 2008-05-16
We've been acquired: CBS buys CNET: Nothing like scanning the headlines and finding out your parent company has been acquired. CBS Corporation To Acquire CNET Networks, Inc. The details: "Under the terms of the agreement, CBS will make a cash tender offer for all issued and outstanding shares of CNET Networks for $11.50 per...; Tags: CNET Networks Inc., CBS Broadcasting Inc., Internet, Mergers & Acquisitions, Corporate Law, Investment, Financial Services, Development Tools, Finance, Business Operations, Software Development, Software/Web Development, Larry Dignan; Blog posts 2008-05-15

Can Icahn bring Microsoft's Yahoo bid back?: Updated: Billionaire investor Carl Icahn announced an alternate board of directors for Yahoo in a move that could revive a Microsoft bid. Will Microsoft chief Steve Ballmer bite? As expected Icahn announced his alternate slate, which includes Mark Cuban, who sold Broadcast.com to...; Tags: Yahoo! Inc., Microsoft Corp., Carl Icahn, Corporate Governance, Business Operations, Corporate Law, Larry Dignan; Blog posts 2008-05-15
City walks away from $17m network: Who wants a free Wi-Fi network? Not Philadelphia. After Earthlink pulled out of Philly Wireless Tuesday, the city wants no part of the network. Apparently Earthlink had been negotiating with the city and nonprofits groups to to hand the $17 million network over but couldn't come to...; Tags: EarthLink Inc., City, Network, Networking, Richard Koman; Blog posts 2008-05-14
HP partners with Desktone to advance virtualized desktops as a service: Desktone, the desktop as a service DaaS provider, has lined up a powerful ally in Hewlett-Packard HP, which has signed on as the first member of Desktone's partner program for desktop virtualization technology. Desktone announced HP's involvement at the same time it unveiled its service provider...; Tags: Desktop Virtualization, Hewlett-Packard Co., Environment, Service Provider, Desktone, Virtual-D Platform, Desktops, Hardware, Dana Gardner; Blog posts 2008-05-14
UK warned of China, India software threat: Key UK industry figures believe Britain should forget any hopes of matching China and India in the low-cost end of the software market, and instead carve out a high-end niche. UK software sales are on course to lag almost $60 billion behind China this year, fuelling high-level calls for...; Tags: Revenue, China, India, U.K., Tools & Techniques, Management, Nick Heath silicon.com, software, Inda, services; News items 2008-05-14
No Brotherly Love: EarthLink will pull its Wi-Fi network from Philly: EarthLink on Tuesday threw in the towel on its Philadelphia Wi-Fi project, which the ISP was trying to transfer to a non-profit or the city's operating group. Now EarthLink is trying to pull out its gear. EarthLink says in a statement: After months of negotiations with...; Tags: EarthLink Inc., Network, Wi-Fi Network, City, Wireless LANs, Wi-Fi, Networking, Wireless, Larry Dignan; Blog posts 2008-05-13
EDS' troubled legacy of failed IT projects: EDS' troubled legacy of failed IT projectsEDS' troubled legacy of failed IT projectsThis is a pretty good reason why outsourcing your IT doesn't work. Way too many complications and its just not as efficient. Don't get me wrong, outsourcing works to some degree, like hiring cable monkeys to...; Tags: Strategy, Outsourcing, Electronic Data Systems Corp., Navy/EDS NMCI, information technology; Discussion threads 2008-05-13
Microsoft to raise Windows Small Business Server price 80 percent: Microsoft to raise Windows Small Business Server price 80 percentExchange for Small Business?A small business running their own Exchange Server is silly. There are many viable and less expensive outsourcing alternatives. The same can be said for Sharepoint.Agreed. Good features, overkill for small businessI think the new price is great...; Tags: Servers, Groupware, Microsoft Windows Small Business Server, price 80-percent, Windows Small Business, Windows Small Business Server price 80-percent, server, small business, Microsoft Corp., Microsoft Windows; Discussion threads 2008-05-13
EDS internal memo on the HP purchase: HP acquired EDS in a deal valued roughly at $12.8 billion. The move was outlined Tuesday morning amid a healthy dose of skepticism. Here's a memo from EDS CEO Ron Rittenmeyer, who will now report to HP CEO Mark Hurd. To the EDS Worldwide Team: Today...; Tags: Hewlett-Packard Co., Electronic Data Systems Corp., Branding, Strategy, Marketing, Management, Larry Dignan; Blog posts 2008-05-13
Will EDS deal make HP Microsoft's IBM?: With the completion of its deal to buy EDS for $13.9 billion, Hewlett-Packard is about to become just as key to Microsoft's fate as IBM is to the fate of open source. How will Microsoft react? While Sun, Red Hat and a host of...; Tags: Hewlett-Packard Co., Mark Hurd, Microsoft Corp., Electronic Data Systems Corp., IBM Corp., Open Source, Dana Blankenhorn; Blog posts 2008-05-13
HP's to-do list following EDS acquisition: We now know that HP is acquiring EDS in what appears to be an agreed bid that values EDS at $13.9 billion. Larry Dignan has the main analysis but it leaves open a series of testing questions for HP CEO Mark Hurd. As Larry points out: Overall, Wall Street...; Tags: Acquisition, Hewlett-Packard Co., Mark Hurd, Electronic Data Systems Corp., Business Process Outsourcing (BPO), Mergers & Acquisitions, Outsourcing, Corporate Law, Asset Management, Construction, It Services, It Operations, Investment, Finance, Business Operations, Outsourcing & Subcontracting, Operational Planning, Dennis Howlett; Blog posts 2008-05-13
HP's bid for EDS: Opportunity costs loom: HP's bid for EDS: Opportunity costs loomHP's bid for EDS: Opportunity costs loomI think it was a bad move on the part of HP. Its not that its going to be another Compaq deal but EDS the company itself is just a bad investment. They had a round of...; Tags: Outsourcing, Mainframes, Sales strategy, Electronic Data Systems Corp., Hewlett-Packard Co.; Discussion threads 2008-05-13
Combined HP-EDS can explore missing methodology around how to offload IT to the cloud(s): HP's now official pending EDS buy for just shy of $14 billion positions the combined companies to organize and manage the hosted/on-premises mix to maximum efficiency and lowest TCO. It's a great goal to shoot for because all they have to do is beat IBM. With this...; Tags: Hewlett-Packard Co., Information Technology, Electronic Data Systems Corp., End Goal, Strategy, Management, Dana Gardner; Blog posts 2008-05-13
HP seals EDS deal; Services No. 2 behind IBM; Can Hurd run EDS better?: Updated: Hewlett-Packard CEO Mark Hurd said Tuesday he plans to use a familiar playbook to integrate Electronic Data Systems: Leverage scale, squeeze costs -- and underpromise and overdeliver. "We're running the playbook we know how to run very well," said Hurd, on a conference call with analysts....; Tags: Hewlett-Packard Co., Mark Hurd, Electronic Data Systems Corp., Earnings, IBM Corp., Non-GAAP Earning, GAAP, Financial Accounting, Construction, Finance, Larry Dignan; Blog posts 2008-05-13
HP's bid for EDS: Opportunity costs loom: The debate around Hewlett-Packard's purchase of Electronic Data Systems follows three primary questions. Is the EDS acquisition another Compaq--a deal that will take years to pay off? Is EDS the right acquisition for HP? Are there other places where HP should spend its money? HP on Tuesday...; Tags: Hewlett-Packard Co., Electronic Data Systems Corp., Dennis, Tools & Techniques, Business Process Outsourcing (BPO), Outsourcing, Mergers & Acquisitions, Management, It Operations, Business Operations, Outsourcing & Subcontracting, Investment, Finance, Larry Dignan; Blog posts 2008-05-13
Microsoft's plan to block Linux on laptops: Details of Microsoft's recently announced plan to extend the life of Windows XP for ultra low-cost PCs are trickling out. IDG News got its hands on what it says are Microsoft documents outlining the program for PC manufacturers. Until now, the big question was: What exactly defines...; Tags: Linux, PC, Microsoft Windows Vista, Microsoft Corp., Laptop Computer, Microsoft Windows, Microsoft Windows XP, Operating Systems, Software, John Morris; Blog posts 2008-05-13