outcome based social networks

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Outcome Based Social Networks: Yet Another CRM at the Speed of Light Excerpt

Outcome Based Social Networks: Yet Another CRM at the Speed of Light ExcerptCongrats PaulFirst, congrats on finishing your book! Many of us have been following this labor of love on Twitter and know how much effort you have put forth, responded to your requests for feedback and we can't...

Tags: Social networking, Advertising & Promotion, Customer relationship management (CRM), Light Excerpt, Outcome Based Social Networks, CRM

Discussion threads 2009-06-19

Outcome Based Social Networks: Yet Another CRM at the Speed of Light Excerpt

I'm going to finish the book today. CRM at the Speed of Light, 4th edition will be done by the time that the day ends - though I suspect a lot sooner.  It's going to be a 750 page tome - mostly print, some supplemented electronically, on CRM 2.0 -...

Tags: Network, Outcome, YouTube Inc., CRM, Outcome Based Social Networks, Social Networking, Networking, Online Communications, Marketing, Advertising & Promotion, Paul Greenberg

Blog posts 2009-06-18

Additional Resources

Organic Social Networks, the Yankees and....Wha'? (UPDATE: WE WON OUR 27TH WORLD SERIES!)

Needless to say, being a Yankees fan of the entirely driven and committed sort, I'm biting every nail on my hands off and frankly, if I could reach my feet, would go at those nails too (Ugh.). I do that every time that the Yankees are in the playoffs or...

Tags: Facebook, Network, Twitter Inc., CRM, Games, Social Networking, Personal Technology, Online Communications, Marketing, Advertising & Promotion, Paul Greenberg

Blog posts 2009-11-04

News to know: Morro reviewed; RIM; Intel; Windows 7

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Ed Bott: How good is Microsoft's free antivirus software? Mary Jo Foley: Microsoft Security Essentials: What wannabe testers need...

Tags: Apple iPhone, Research In Motion Ltd., Microsoft Windows 7, Andrew Nusca, Microsoft Corp., Intel Corp., Data Centers, Microsoft Windows, Advertising & Promotion, Storage, Cloud Computing, Spyware, Adware & Malware, Cyberthreats, Hardware, Data Management, Operating Systems, Software, Marketing, Security, Larry Dignan

Blog posts 2009-06-19

Twitter: A fine 'pre-business' but un-monetizable and a deadly acquisition target

Twitter: A fine 'pre-business' but un-monetizable and a deadly acquisition targetAs I've been saying all along...Anything Twitter do to make money now is going to piss off users to some degree. The concept has legs but so did email and we don't use a single centralised server for that now,...

Tags: Mergers & Acquisitions, Operational accounting, acquisition, Twitter, revenue

Discussion threads 2009-03-16

Microsoft opens philosophical can of worms with Live Search Cashback

Talk is bubbling up across the blogosphere, Gillmor Gang and Techmeme daily about social graph personal information. This may be among the most important discussions and topics of our time. How the "social mesh" works out now will affect our lives and businesses for a long time. It may even...

Tags: Social Networking, Web, Data, Agreement, Commerce, Microsoft Corp., Worm, Data Portability, Channel Management, Marketing, Dana Gardner

Blog posts 2008-05-23

SpigIT: an enterprise social network that’s fun and games

Harvesting breakthrough ideas is a challenge for any organization, but one company thinks a bit of play may be just the answer. Spigit mixes enterprise social networks with game design and personal incentives to encourage new ideas and steward them from the process of discovery to implementation....

Tags: Game, Social Networking, Software, Incentive, Employee, Network, SpigIT, Enterprise Social Network, Innovation Market, Prediction Market, Sales Force Management, Sales, Dave Greenfield

Blog posts 2008-02-25

A checkpoint on Web 2.0 in the enterprise

For well over a year now we've seen reports and announcements from a major industry analyst firms and others tracking the movement of Web 2.0 ideas into the enterprise. Gartner, Forrester, McKinsey, and many others have all weighed in on the trends or made recommendations, sometimes cautious and sometimes...

Tags: Software, Web, Web 2.0, Complexity, Product, Tagging, Business, Wikipedia, Enterprise, Syndication, User Experience, Dion Hinchcliffe

Blog posts 2007-08-27

Tracking the DIY phenomenon Part 2: Mass customization, mashups, and recombinant Web apps

In my last post, I took a look at the recent proliferation of Web widgets, which are modular content and services that are making it easier for anyone to help themselves to the vast pool of high value functionality and information that resides on the Web today. Companies are...

Tags: Architecture of Participation, ATOM, Badges, Business Models, Design Patterns, Enterprise 2.0, Enterprise Mashups, Enterprise Web 2.0, Gadgets, Global SOA, Lightweight Service Models, Mashups, Open APIs, Products, REST, Right To Remix, RSS, Small Pieces, Loosely Joined, SOA, SOAP, The Long Tail, Two-Way Web, Web 2.0, Web services, Web-Oriented Architecture (WOA), Widgets

Blog posts 2007-02-25

Prediction: Predictive markets will be a next big thing

Prediction markets may be the next big thing. Maybe. At an evening “confab” at Yahoo a number of experts in the prediction market field talked about the value to corporations of tapping into collective intelligence . The author of popular book, The Wisdom of the Crowds, James Surowiecki moderated...

Tags: Software Infrastructure, IT Management, General

Blog posts 2006-12-14

U.N. blasts Cisco, others on China cooperation

U.N. blasts Cisco, others on China cooperationLet me get this straight...... the organization that has all but ignored the ethnic cleansing going on in Darfur is upset with U.S. companies because they are doing business with China and following their laws. Or put another way, the organization that brought...

Tags: game, Internet, commons, Cisco Systems Inc.

Discussion threads 2006-10-31

Next generation social networks & unintended consequences

Recently, I wrote that social networks were double-edged swords for media companies… they can be assets, or liabilities. While I’ve generally been quite positive about the strategic implications of media companies owning a social network, indulge me for a moment as I now go in the opposite direction by...

Tags: social networking

Blog posts 2006-04-26

Bit pipes win if they can give users the tools to manage services and content

It's a telling coincidence. The same day, March 31, that we recorded a Gillmor Gang episode that began on the lame topic of Apple vs. Apple but meandered meaningfully to the concept of a user-friendly tool to mash-up, filter, and orchestrate highly individualized Web 2.0 and other services, on that...

Tags: IP, Web 2.0

Blog posts 2006-04-02