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ZDNet Resources
- BlackBerry CEO: here's why there won't be any more major outages
- In an interview with eWeek, Research In Motion co-CEO Jim Balsillie thats him says the BlackBerry blackout of last month has been "unambigiously solved" and whats more, wont hapen again.eWeeks Wayne Rash noted "that the improbable combination of events, which included the failure of a minor software upgrade...
- Tags: News, Outages, Uncategorized
- Blog posts 2007-05-14
- Before the world knew: insider's diary of BlackBerry service shutdown
- For two hours before the BlackBerry email outage two weeks ago, the Zenprise BlackBerry service monitoring system in place at the County of Alameda (Cal.) data center in the 1.5 million-populaton county seat of Oakland "gave us some indications connectivity was intermittent," senior server engineer Paul Hinsberg told me...
- Tags: Uncategorized, Outages, Case Histories
- Blog posts 2007-04-30
- EXCLUSIVE: Major BlackBerry user knew of email glitches AT LEAST two hours before outage
- Ive been told by a third party that a Senior Server engineer at a large County in the San Francisco Bay area iwas notified days prior to the outage of intermittent BlackBerry email activity. Source then advises me that this engineer was then flagged at exactly 2:58 p.m. PT the...
- Tags: News, Outages, Uncategorized
- Blog posts 2007-04-24
- Outage post-mortem: BlackBerry AND their carriers BADLY fumble outage update info
- I spent a good bit of yesterday calling carriers to obtain updates on the 14-hour BlackBerry email service outage.There were some bright points, but all in all I was not pleased with the information flow and presentation.First, let us discuss how each major U.S.-based BlackBerry carrier conveyed this data when...
- Tags: News, Uncategorized, Outages
- Blog posts 2007-04-19
- Here's what probably caused the BlackBerry outage
- Colleague Marguerite Reardon has talked to several networking administrators about the BlackBerry outage.Shes just posted an analysis of how this could have happened, and what technology systems were at fault.The blame seems to be on issues at one of BlackBerrys Network Operations Centers. Probably the one in Waterloo, co-located...
- Tags: Uncategorized, Outages, News
- Blog posts 2007-04-18
- BlackBerry: cause of outage "under investigation"
- Pinstacker MWPatterson received this note earlier today from BlackBerry-maker Research In Motion:The following information is current as of 09:00 on April 18, 2007. All times are EDT. On April 17, 2007, at approximately 20:15 EDT, the BlackBerry Network Operations Center NOC started investigating monitoring alerts in regards...
- Tags: Outages, News, Uncategorized
- Blog posts 2007-04-18
- EXCLUSIVE: I've just called all the major BlackBerry carriers- here's what they say about outage
- Cingular-AT&T- National outage, working on the problem, many service tickets open.. SprintNextel- At this time, nationwide data outage, no estimated time to fix. Advises against troubleshooting your BlackBerry device.Verizon- There is a current nationwide BlackBerry outage, BlackBerry customers unable to send or receive messages. BlackBerry team is working on...
- Tags: Uncategorized, Outages
- Blog posts 2007-04-18
Additional Resources
- 'A device that will blow the roof off all previous Blackberrys'
- At least that's what BoyGeniusReport is saying today. Apparently, Blackberry addicts should reconsider waiting and salivating over the Pearl Flip 8220, Curve 8900, Bold or Storm because BGR has "confirmed from two independent sources that RIM is working on a device that will blow the roof off...
- Tags: Device, RIM BlackBerry, Handhelds, Hardware, Andrew Nusca
- Blog posts 2008-10-10
- Wall Street: MSFT should buy Yahoo, consider RIM
- A Wall Street investor has suggested that the stars may be aligned just right for Microsoft to make another run at Yahoo, this time for $22 per share. Investment fund Mithras Capital, which owns more than 1.9 million shares, or 0.14 percent, of Yahoo, said Microsoft has a window of...
- Tags: Research In Motion Ltd., Yahoo! Inc., Microsoft Corp., MSFT, Financial Accounting, Search, Advertising & Promotion, Handhelds, Finance, Marketing, Hardware, Sam Diaz
- Blog posts 2008-10-10
- Gallery: Touchy, feely BlackBerry Storm
- The BlackBerry Storm is the first touch-screen BlackBerry device and one of the first that has a display with real feedback. When touched, the screen depresses slightly. by Andy Smith
- Tags: RIM BlackBerry, BlackBerry Storm, Handhelds, Hardware, Andy Smith, BlackBerry, RIM, smart phone, touchscreen
- Image galleries 2008-10-09
- News to know: IBM earnings, Blackberry Storm, WiMax arrives, Oracle+ Primavera
- Here are today's notable headlines. You can get News To Know via email alert and RSS daily: Sam Diaz: IBM reports early. Profits up 20 percent, full year estimates reaffirmed. Larry Dignan: IBM: Beats earnings target but... Times are officially...
- Tags: Touch Screen, Larry Dignan, Richard Koman, RIM BlackBerry, Earnings, IBM Corp., E-mail, Keyboards, Microsoft Windows, WiMAX, Monitors & Displays, Online Communications, Hardware, Peripherals, Operating Systems, Software, Wireless, Components, Sam Diaz
- Blog posts 2008-10-09
- Can the Motorola Q11 compete in today's market without a 3G radio?
- The original Motorola Q was really the Windows Mobile device that started the trend of BlackBerry QWERTY competitors a couple of years ago, but had serious battery life issues. Since then Motorola has continued to improve the device so that today's Motorola Q9 devices are actually quite powerful, functional, and...
- Tags: Radio, Motorola Inc., 3G, Advertising & Promotion, Cellular Phones, Wireless, Consumer Electronics, Personal Technology, Marketing, Matthew Miller
- Blog posts 2008-10-08
- Have we all become a bunch of anxious, depressed, sleep-deprived irritable stress-heads?
- Let's face it, the last month or so has been a challenge for just about anyone's tolerance of stress and has made even the most "stable" of us question our own emotional and mental health. But I've discovered that IT workers in particular, or anyone who...
- Tags: Sleep, Job, Beverage, Health Care, Computer, Recruitment & Selection, Benefits, Vertical Industries, Healthcare, Food & Beverage, Productivity, Human Resources, Workforce Management, Enterprise Software, Software, Manufacturing, Jason Perlow
- Blog posts 2008-10-08
- RIM's Storm: Why it matters
- RIM's Storm: Why it mattersI'll stick with my iPhone...Storm looks like bear skins and stone knives compared to the iPhone. No WIFI, no App Store, no thanks. There is absolutely nothing new or innovative the Storm brings to the plate. RIM will continue to bleed market share if this is...
- Tags: Wireless LANs, Research In Motion Ltd., Apple iPhone
- Discussion threads 2008-10-08
- Is the BlackBerry Storm touchscreen system better than the iPhone?
- Is the BlackBerry Storm touchscreen system better than the iPhone?Why Not Vibrate?While I prefer some feedback to none at all, actually depressing a glass screen does seem like its headed for problems down the road, at least with heavy users. Why not a "vibrate" feedback similar to what my...
- Tags: Keyboards, Monitors & displays, Voice Activation, BlackBerry Storm touchscreen system, Apple iPhone, touchscreen system, BlackBerry Storm, RIM BlackBerry, touch screen
- Discussion threads 2008-10-08
- Vodafone posts Blackberry Storm with iPhone screen shots
- Vodafone posts Blackberry Storm with iPhone screen shotsOoopsntRE: Vodafone posts Blackberry Storm with iPhone screen shotsRIM deserves the embarrassment. Copycopycopy. Once again, we see yet another manufacturer launching a 'new' product that's just another copy of the iPhone. Copycopycopy. I thought only Asian companies did that...
- Tags: Handhelds, Copycopycopy, BlackBerry Storm, Apple iPhone, iPhone Screen, Vodafone Group Plc., RIM BlackBerry
- Discussion threads 2008-10-08
- Teaching telecommuting
- I had to commute this morning. I left the commuting behind about 5 years ago and dread the drive from middle-of-nowhere Massachusetts to Boston. We have a lot more horses than traffic jams out my way, so I've definitely lost my tolerance for traffic. The local troopers...
- Tags: Boston, Tool, Telecommuting, Productivity, Human Resources, Workforce Management, Christopher Dawson
- Blog posts 2008-10-08
- Vodafone posts Blackberry Storm with iPhone screen shots
- Check out the promotional photos that Vodafone posted of the new Blackberry 9530 - a.k.a Storm. Someone in the art department (accidentally?) mocked it up with iPhone screen shots and posted it in official RIM marketing material – most likely because the actual screens were still under...
- Tags: Apple iPhone, Vodafone Group Plc., RIM BlackBerry, Handhelds, Hardware, Jason D. O\'Grady
- Blog posts 2008-10-08
- Is the BlackBerry Storm touchscreen system better than the iPhone?
- I just got done reading Matthew Miller's preview of the BlackBerry Storm, RIM's first BlackBerry that's replaced the keyboard with a touchscreen system -- one that you must physically depress with your finger to manipulate (resulting in a "satisfying click," as many reviewers have reported). My question...
- Tags: Touch Screen, Apple iPhone, Research In Motion Ltd., RIM BlackBerry, Keyboards, Monitors & Displays, Hardware, Peripherals, Components, Andrew Nusca
- Blog posts 2008-10-08
- RIM's Storm: Why it matters
- Research in Motion launched its Storm touch handheld and it is critical to the company's long-term plans. RIM, along with Vodafone and Verizon Wireless, launched the Storm on Wednesday (Techmeme, statement, Crave review, gallery). The phone, a rival to the iPhone 3G, signals a product barrage for...
- Tags: Research In Motion Ltd., Keyboards, 3G, Monitors & Displays, Hardware, Peripherals, Cellular Phones, Consumer Electronics, Personal Technology, Components, Larry Dignan
- Blog posts 2008-10-08
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