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		<title><![CDATA[ITIL® v3 Foundation]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=338729]]></link>
		<description><![CDATA[View Available Dates and LocationsIn this exciting and dynamic course, you will get an introduction to the  lifecycle of managing IT services to deliver to business expectations. Using an  engaging case study, you'll learn the core disciplines of ITIL best practices.  Upon completing this course, you'll be...]]></description>
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		<pubDate>Tue, 01 Jan 2008 00:00:00 -0800</pubDate>
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		<title><![CDATA[ICMI - Implementing A Cisco Multicast Infrastructure]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=338845]]></link>
		<description><![CDATA[View Available Dates and LocationsIn this course, you will learn how infrastructures are multicast enabled to support   the efficiency of multicast business applications and services. Learn to  identify Cisco products and protocols required to implement multicast solutions  in both local and wide area networks within your...]]></description>
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		<pubDate>Tue, 01 Jan 2008 00:00:00 -0800</pubDate>
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		<title><![CDATA[City of Ottawa Successfully Amalgamates 12 Organizations Into One Integrated City]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=169887]]></link>
		<description><![CDATA[The capital of Canada and its fourth largest city, Ottawa is a thriving G8 technology and business center with an enviable quality of life and a diverse population. The challenge was to integrate the various technologies, business processes and services supporting 11 separate municipalities and one regional government into a...]]></description>
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