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- ITIL® v3 Foundation
- View Available Dates and LocationsIn this exciting and dynamic course, you will get an introduction to the lifecycle of managing IT services to deliver to business expectations. Using an engaging case study, you'll learn the core disciplines of ITIL best practices. Upon completing this course, you'll be...
- Training 2008-01-01
- ICMI - Implementing A Cisco Multicast Infrastructure
- View Available Dates and LocationsIn this course, you will learn how infrastructures are multicast enabled to support the efficiency of multicast business applications and services. Learn to identify Cisco products and protocols required to implement multicast solutions in both local and wide area networks within your...
- Training 2008-01-01
- City of Ottawa Successfully Amalgamates 12 Organizations Into One Integrated City
- The capital of Canada and its fourth largest city, Ottawa is a thriving G8 technology and business center with an enviable quality of life and a diverse population. The challenge was to integrate the various technologies, business processes and services supporting 11 separate municipalities and one regional government into a...
- Case studies
Additional Resources
- ACUCW1 - Administering Cisco Unified Communications Workspace Part 1: Basic
- View Available Dates and LocationsIn this entry-level, Global Knowledge-exclusive course, you will learn to administer the Cisco Unified Communications Manager CUCM v6 and v7 products, Cisco Unified Messaging products Unity 5.0 and Unity Connection 7.0, and client devices. You will learn how to access the CUCM administrative pages to perform...
- Training 2009-11-01
- VMware vSphere: Troubleshooting [V4]
- View Available Dates and LocationsThis advanced, lab-intensive course focuses on providing system administrators with the advanced knowledge, skills, and abilities to successfully troubleshoot the VMware® vSphere™ virtual infrastructure. In this course, you will spend most of the time diagnosing and rectifying configuration problems created on VMware ESX™/ESXi hosts and VMware...
- Training 2009-11-01
- MCTS: Windows 7 Certification Boot Camp
- View Available Dates and LocationsThis Boot Camp will prepare qualified Microsoft professionals to earn the Microsoft Certified Technology Specialist MCTS: Windows 7, Configuring certification. In this intensive test-preparation program where the goal is certification, you will receive targeted lectures based on the Microsoft domains of knowledge for the TS: Windows...
- Training 2009-11-01
- CWLMS 3.1 - Implementing CiscoWorks LMS 3.1
- View Available Dates and LocationsLearn to manage your network using the applications in version 3.1 of CiscoWorks LAN Management Solution LMS. In this course, you'll work with: CiscoWorks Common Services 3.2 Campus Manager 5.1 ...
- Training 2009-11-01
- "Gone Google" campaign goes global
- The "Gone Google" campaign, which includes those billboards about reasons business customers have abandoned traditional software and made the switch to Google Apps, is heading overseas. The campaign, which was initially launched in the U.S. only, will be launching in other countries, including the U.K., France, Canada, Japan, Australia and...
- Blog posts 2009-10-18
- Vbuzzer Messenger 2.5.284 beta (Windows)
- VoIP service software for pc to phone voice calls, mobile voip calls, web calls, and click to call from browser. VoIP service also include US & Canada phone numbers, local phone plans, long distance and international calling plans. In additon to pc to phone service, Vbuzzer also allows the use...
- Software downloads 2009-09-30
- Rocky dreams
- Sounds reasonableRock development was so far along, I believe it was down to the fab yields for the go/no-go decision. But Sun has always prided itself on having production products ready when they show it off publicly. This always avoided the obvious "vaporware" negative publicity. So if Sun does what...
- Discussion threads 2009-09-19
- Microsoft SharePoint 2007 for Developers
- View Available Dates and LocationsMicrosoft SharePoint 2007 provides a variety of functions, including enterprise content management, automation of business processes, and business intelligence and reporting. Although SharePoint is rich in features and capabilities, common concepts and developer tasks are universal to every type of SharePoint project....
- Training 2009-09-01
- IUM - Implementing Unified Messaging
- View Available Dates and LocationsIn this Authorized Cisco course, you will gain the knowledge and skills required to configure, add subscriber accounts, and implement auto attendants for Cisco Unified Messaging on a network. You will learn the essential methods for installing, configuring, maintaining, and conducting moves, adds, and changes for...
- Training 2009-09-01
- (Photos: Inside a nuclear reactor)
- (Photos: Inside a nuclear reactor)Not sure about the "... world's first..." bit.According to Wikipedia, the Idaho reactor started up in 1951. Chalk River, on the Ottawa River in Canada was started up in 1945, and by 1947 was the most powerful research reactor at the time. The...
- Discussion threads 2009-07-10
- VMware vSphere: Fast Track [V4]
- View Available Dates and LocationsThis intensive, extended-hours training course focuses on installing, configuring, managing, and troubleshooting VMware® vSphere™ and integrates advanced command line and scripting. It combines the complete content of the VMware vSphere: Install, Configure, Manage [V4], VMware vSphere: Manage Availability [V4], and VMware vSphere:...
- Training 2009-07-01
- Implementing and Administering Windows 7 in the Enterprise
- View Available Dates and LocationsIn this exclusive Windows 7 training course, you will gain the knowledge and skills you need to successfully install, maintain, and troubleshoot Windows 7 computers. Through practical labs, you'll get invaluable experience with installation and upgrades, remote access, and the new desktop environment....
- Training 2009-07-01
- Google Street View images can now be "deleted"
- Google Street View images can now be "deleted"Street view should be bannedShould be banned in all city and residental locations. I have not found the service useful at all and that to me just leaves the service as a better tool for evil then good... Places like Iran must be...
- Discussion threads 2009-06-22
- RIM and Google: The Perfect Storm?
- A "Perfect Storm": The Linux-based Android OS, and tight integration with Google's web services, running on BlackBerry hardware and connected to RIM's corporate messaging/calendar syncing infrastructure would be an unstoppable mobile enterprise device platform that not even Apple's iPhone, Windows Mobile or Palm webOS could dare...
- Blog posts 2009-05-27
- Canadian Fire Safety Officer Puts SmartDraw and MobileEyes Responder to the Test
- Since 1997, Rick Percival has been the fire prevention-safety officer for Environmental Health and Safety at Carleton University, One of Ottawa's largest post secondary educational institutions and the "Home away from home" to more than 25,000 students, faculty, staff and visitors. They needed a faster, more accurate and efficient way...
- Case studies 2009-05-06
- The Ottawa Hospital Enables Full End to End Integration With Largest Vendors to Improve Efficiency
- The Ottawa Hospital wanted to support a Ministry of Finance initiative to introduce e-commerce to the healthcare supply chain to drive greater efficiency and enhance quality of care and expedite and improve the accuracy of purchasing processes with major medical and surgical supply vendors. The challenge was to improve visibility...
- Case studies 2009-05-01
- Security+ Prep Course
- View Available Dates and LocationsCompTIA's Security+ is the premier vendor-neutral security certification and is included in the approved list of certifications to meet DoD Directive 8570.1 requirements. Our Security+ courseware has received CompTIA Authorized Quality Curriculum CAQC approval. The CompTIA CAQC symbol assures you that all test...
- Training 2009-05-01
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