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	<title><![CDATA[osterman research Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/osterman+research.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to osterman research]]></description>
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	<language>en-us</language>
	<item>
		<title><![CDATA[The Impact of New Communication Tools for Financial Services Firms]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1176945]]></link>
		<description><![CDATA[Securities traders, banks, investment advisors and others in the financial services industry have long embraced new communication tools. Email, for example, and more recently instant messaging can provide individuals within these firms with a distinct competitive advantage by providing information more quickly or allowing them to make more well-informed decisions....]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 Sep 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+service.html"><![CDATA[Financial Service]]></category>
		<category domain="http://updates.zdnet.com/tags/sec.html"><![CDATA[SEC]]></category>
		<category domain="http://updates.zdnet.com/tags/tool.html"><![CDATA[Tool]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+accounting.html"><![CDATA[Financial Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+planning.html"><![CDATA[Financial Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services.html"><![CDATA[Financial Services]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[Authentication in the Enterprise: Current and Changing Requirements]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1176897]]></link>
		<description><![CDATA[Organizations of all sizes possess information and a variety of other electronic assets, including email data stores, corporate portal document repositories, customer relationship management systems, desktop productivity suites, financial systems and a host of other tools and capabilities. These systems contain a growing quantity - and a growing proportion -...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 01 Aug 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/authentication.html"><![CDATA[Authentication]]></category>
		<category domain="http://updates.zdnet.com/tags/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+accounting.html"><![CDATA[Financial Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/portals.html"><![CDATA[Portals]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Portal Authentication: A Balancing Act Between Security, Usability & Compliance]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1176899]]></link>
		<description><![CDATA[Virtually every organization maintains highly sensitive information to which it must control strict access. These data sources might include customer databases, CRM systems, repositories of financial information and the like. Increasingly, these content sources are accessed through portals built in IBM WebSphere Portal, the leading portal software provider1, and Microsoft...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 01 Aug 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[Security]]></category>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/compliance.html"><![CDATA[Compliance]]></category>
		<category domain="http://updates.zdnet.com/tags/portals.html"><![CDATA[Portals]]></category>
		<category domain="http://updates.zdnet.com/tags/web+technology.html"><![CDATA[Web Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
	</item>
	<item>
		<title><![CDATA[The Critical Need for Encrypted Email and File Transfer Solutions]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1111707]]></link>
		<description><![CDATA[Email and file encryption are absolutely critical for a variety of reasons, including compliance with regulatory obligations to protect the integrity of sensitive data and best practices focused on maintaining the confidentiality of corporate data. However, most emails sent today - including those that contain highly sensitive content - are...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jul 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/encryption.html"><![CDATA[Encryption]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+governance.html"><![CDATA[Corporate Governance]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
	</item>
	<item>
		<title><![CDATA[The Critical Need for Encrypted Email and Secure File Transfer Solutions]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1174217]]></link>
		<description><![CDATA[A growing number of organizations are turning to dedicated file transfer systems to address the growing number of files they send, to manage larger attachments that cannot be sent through email, and to alleviate the load on email servers. Increasingly, these systems are a critical component of essential business processes...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jul 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
	</item>
	<item>
		<title><![CDATA[Key Issues in Selecting an Email Disaster Recovery and Business Continuity Solution]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1176903]]></link>
		<description><![CDATA[Email is the primary tool for most organizations' communications and file transport capabilities and the backbone for a growing number of mission-critical business processes and workflows. Clearly, then, email is critical and, despite the growing use of social media, wikis, blogs, realtime communications, unified communications and other modes of communicating...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 01 May 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/business+continuity.html"><![CDATA[Business Continuity]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
	</item>
	<item>
		<title><![CDATA[The ROI Case for Alternative Messaging Systems]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1176905]]></link>
		<description><![CDATA[This white paper, sponsored by Ipswitch, offers an overview of the key features that will meet the needs of smaller organizations, and it offers a compelling Return-on-Investment ROI model for smaller organizations. It also provides some information on Ipswitch's alternative to Exchange, IMail Server vii. IT departments in smaller organizations...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 01 May 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/ipswitch+inc..html"><![CDATA[Ipswitch Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/department.html"><![CDATA[Department]]></category>
		<category domain="http://updates.zdnet.com/tags/roi.html"><![CDATA[ROI]]></category>
		<category domain="http://updates.zdnet.com/tags/messaging.html"><![CDATA[Messaging]]></category>
		<category domain="http://updates.zdnet.com/tags/roi%252ftco.html"><![CDATA[Roi/Tco]]></category>
		<category domain="http://updates.zdnet.com/tags/instant+messaging.html"><![CDATA[Instant Messaging]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/groupware.html"><![CDATA[Groupware]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/managerial+accounting.html"><![CDATA[Managerial Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[How to Lower Email Costs While Increasing Reliability]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1178567]]></link>
		<description><![CDATA[This paper, sponsored by Concentric, discusses the critical nature of email and the importance of understanding the total cost of ownership for providing email. It also provides some examples of the cost of providing Exchange on-premise for organizations of various sizes developed from a cost model developed by Osterman Research....]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Apr 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/roi%252ftco.html"><![CDATA[Roi/Tco]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/managerial+accounting.html"><![CDATA[Managerial Accounting]]></category>
	</item>
	<item>
		<title><![CDATA[Why You Need to Focus on Modernizing Your Email Infrastructure]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1176907]]></link>
		<description><![CDATA[Email is the most critical communications tool employed by users in most organizations. It has also become the primary file transport mechanism by the vast majority of users who employ email. As a result, email has become somewhat like a utility - a critical conduit for information and decision-making that...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sun, 01 Mar 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
	</item>
	<item>
		<title><![CDATA[Using SaaS to Reduce the Costs of Email Security]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1174199]]></link>
		<description><![CDATA[Software-as-a-service SaaS security offerings are becoming increasingly popular in North America and elsewhere. Decision makers are increasingly receptive to the notion of using third party services to manage their security infrastructure, in large part due to the soft worldwide economy that is motivating decision makers to consider the cost of...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sun, 01 Feb 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/software-as-a-service.html"><![CDATA[Software-as-a-service]]></category>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail+security.html"><![CDATA[E-mail Security]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/software+as+a+service+%2528saas%2529.html"><![CDATA[Software As A Service (SaaS)]]></category>
		<category domain="http://updates.zdnet.com/tags/managed+hosting.html"><![CDATA[Managed Hosting]]></category>
		<category domain="http://updates.zdnet.com/tags/cloud+computing.html"><![CDATA[Cloud Computing]]></category>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[Security]]></category>
		<category domain="http://updates.zdnet.com/tags/emerging+technologies.html"><![CDATA[Emerging Technologies]]></category>
	</item>
	<item>
		<title><![CDATA[An Osterman Research White Paper: AXIGEN, the Alternative for Exchange]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1028543]]></link>
		<description><![CDATA[Virtually anyone who uses email at work understands how important this capability to getting his or her work done. For example, an Osterman Research survey conducted during March 2009 found that the typical user spends 152 minutes each day working in email. Based on an average workday of nine hours...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/minute.html"><![CDATA[Minute]]></category>
		<category domain="http://updates.zdnet.com/tags/survey.html"><![CDATA[Survey]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
	</item>
	<item>
		<title><![CDATA[Comparing Leading Email and SharePoint Security Solutions]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1115335]]></link>
		<description><![CDATA[This paper discusses the results of two separate research programs that were focused on four leading mail server security solutions designed for Microsoft Exchange environments, as well as SharePoint collaboration server security solutions. The four solutions - from Trend Micro, Symantec, Microsoft and McAfee - were the focus of a...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+sharepoint.html"><![CDATA[Microsoft SharePoint]]></category>
		<category domain="http://updates.zdnet.com/tags/security+solution.html"><![CDATA[Security Solution]]></category>
		<category domain="http://updates.zdnet.com/tags/server.html"><![CDATA[Server]]></category>
		<category domain="http://updates.zdnet.com/tags/messaging.html"><![CDATA[Messaging]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail+server.html"><![CDATA[E-mail Server]]></category>
		<category domain="http://updates.zdnet.com/tags/groupware.html"><![CDATA[Groupware]]></category>
		<category domain="http://updates.zdnet.com/tags/collaboration.html"><![CDATA[Collaboration]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail+servers.html"><![CDATA[E-mail Servers]]></category>
		<category domain="http://updates.zdnet.com/tags/instant+messaging.html"><![CDATA[Instant Messaging]]></category>
		<category domain="http://updates.zdnet.com/tags/content+management.html"><![CDATA[Content Management]]></category>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[Security]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
	</item>
	<item>
		<title><![CDATA[Results of an Osterman Research Survey on Web Security]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1176577]]></link>
		<description><![CDATA[Osterman Research conducted a survey, commissioned by Purewire, to understand the problems and issues that organizations are having with employee use of the Web and Web applications. The online survey was conducted with 139 respondents who are knowledgeable about their organization's use of Web tools and applications. The Web and...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/web.html"><![CDATA[Web]]></category>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/web+security.html"><![CDATA[Web Security]]></category>
		<category domain="http://updates.zdnet.com/tags/survey.html"><![CDATA[Survey]]></category>
		<category domain="http://updates.zdnet.com/tags/channel+management.html"><![CDATA[Channel Management]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[Security]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
	</item>
	<item>
		<title><![CDATA[An Analysis of Sendio's Anti-Spam Offering]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1176909]]></link>
		<description><![CDATA[The benefits should not be underestimated. In an environment of increasing financial pressures caused by a faltering economy, coupled with the continuing need to protect users and organizations from the growing onslaught of spam and increasingly sophisticated and virulent malware, decision makers must provide the highest level of threat protection...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/anti-spam.html"><![CDATA[Anti-spam]]></category>
		<category domain="http://updates.zdnet.com/tags/analysis.html"><![CDATA[Analysis]]></category>
		<category domain="http://updates.zdnet.com/tags/roi%252ftco.html"><![CDATA[Roi/Tco]]></category>
		<category domain="http://updates.zdnet.com/tags/cyberthreats.html"><![CDATA[Cyberthreats]]></category>
		<category domain="http://updates.zdnet.com/tags/spam.html"><![CDATA[Spam]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+accounting.html"><![CDATA[Financial Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/viruses+and+worms.html"><![CDATA[Viruses And Worms]]></category>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[Security]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/managerial+accounting.html"><![CDATA[Managerial Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/spam+and+phishing.html"><![CDATA[Spam And Phishing]]></category>
	</item>
	<item>
		<title><![CDATA[Instant Access to Information: The Return-on-Investment for Information Management Systems]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1176911]]></link>
		<description><![CDATA[Information Management Systems can offer significant benefits by improving the speed and quality of access to information, reducing document management and storage costs, and streamlining data-intensive processes for improved employee productivity. These systems will become even more important for organizations to consider during difficult economic times when both IT and...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/information+management.html"><![CDATA[Information Management]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+access.html"><![CDATA[Microsoft Access]]></category>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/content+management.html"><![CDATA[Content Management]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Recession Proof Your Business Email Through Outsourcing]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1176913]]></link>
		<description><![CDATA[Email's importance is overshadowed only by the formidable task of keeping everything up and running as close to 24x7 as possible, adding new capabilities to the email infrastructure over time, protecting against new and ever more virulent threats, and ensuring that email can support current and future business processes. These...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 18 Dec 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/recession.html"><![CDATA[Recession]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
	</item>
	<item>
		<title><![CDATA[Why You Should Consider Deploying Software Appliances]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1020987]]></link>
		<description><![CDATA[Most messaging, Web, network and other security capabilities will continue to be deployed using on-premise hardware and software, notwithstanding significant growth in both the hosted and hybrid delivery models. An increasing proportion of on-premise deployments will be appliances because the self-contained nature of these devices makes them easy to deploy,...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 01 Dec 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/appliance.html"><![CDATA[Appliance]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[Security]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Why Your Organization Needs to Implement DLP]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1020989]]></link>
		<description><![CDATA[Osterman Research believes that most organizations are waking up to the fact that they need to implement DLP capabilities. Outbound content sent from any communications tools or stored on laptops and removable storage devices must be monitored and managed in order to minimize risk and to ensure that the content...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Oct 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/removable+storage.html"><![CDATA[Removable Storage]]></category>
		<category domain="http://updates.zdnet.com/tags/dlp.html"><![CDATA[DLP]]></category>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/organization.html"><![CDATA[Organization]]></category>
		<category domain="http://updates.zdnet.com/tags/flash+memory.html"><![CDATA[Flash Memory]]></category>
		<category domain="http://updates.zdnet.com/tags/instant+messaging.html"><![CDATA[Instant Messaging]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
	</item>
	<item>
		<title><![CDATA[Why You Need to Consider Virtualization]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1115321]]></link>
		<description><![CDATA[While virtualization has been in use for decades, it has become a hot topic of conversation in IT departments because of increasing requirements to reduce IT costs, improve the availability of the IT infrastructure and make IT departments and staff more efficient. Virtualization offers a number of advantages in the...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 01 Sep 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/virtualization.html"><![CDATA[Virtualization]]></category>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/data+centers.html"><![CDATA[Data Centers]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/storage.html"><![CDATA[Storage]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://updates.zdnet.com/tags/data+management.html"><![CDATA[Data Management]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Should You Install Messaging Security Software on Your Exchange Server?]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1176915]]></link>
		<description><![CDATA[Security is the most single critical task for any email administrator. Starting with a foundation of anti-spam and anti-virus capabilities, organizations should focus on other capabilities, as well, including policy management and a variety of other tasks designed to protect the network and the company from external and internal threats....]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 Jul 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/osterman+research.html"><![CDATA[Osterman Research]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+exchange+server.html"><![CDATA[Microsoft Exchange Server]]></category>
		<category domain="http://updates.zdnet.com/tags/server.html"><![CDATA[Server]]></category>
		<category domain="http://updates.zdnet.com/tags/messaging.html"><![CDATA[Messaging]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/instant+messaging.html"><![CDATA[Instant Messaging]]></category>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[Security]]></category>
		<category domain="http://updates.zdnet.com/tags/viruses+and+worms.html"><![CDATA[Viruses And Worms]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
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