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The Impact of New Communication Tools for Financial Services Firms

Securities traders, banks, investment advisors and others in the financial services industry have long embraced new communication tools. Email, for example, and more recently instant messaging can provide individuals within these firms with a distinct competitive advantage by providing information more quickly or allowing them to make more well-informed decisions....

Tags: Financial, Osterman Research, Financial Service, SEC, Tool, Productivity, Financial Accounting, Financial Planning, Financial Services, Finance

White papers 2009-09-01

Authentication in the Enterprise: Current and Changing Requirements

Organizations of all sizes possess information and a variety of other electronic assets, including email data stores, corporate portal document repositories, customer relationship management systems, desktop productivity suites, financial systems and a host of other tools and capabilities. These systems contain a growing quantity - and a growing proportion -...

Tags: Financial, Osterman Research, Authentication, CRM, Financial Accounting, Portals, Advertising & Promotion, Customer Relationship Management (CRM), Finance, Internet, Marketing, Enterprise Software, Software

White papers 2009-08-01

Portal Authentication: A Balancing Act Between Security, Usability & Compliance

Virtually every organization maintains highly sensitive information to which it must control strict access. These data sources might include customer databases, CRM systems, repositories of financial information and the like. Increasingly, these content sources are accessed through portals built in IBM WebSphere Portal, the leading portal software provider1, and Microsoft...

Tags: Security, Osterman Research, Compliance, Portals, Web Technology, Internet

White papers 2009-08-01

The Critical Need for Encrypted Email and File Transfer Solutions

Email and file encryption are absolutely critical for a variety of reasons, including compliance with regulatory obligations to protect the integrity of sensitive data and best practices focused on maintaining the confidentiality of corporate data. However, most emails sent today - including those that contain highly sensitive content - are...

Tags: Osterman Research, Encryption, E-mail, Corporate Governance, Online Communications, Business Operations, Corporate Law

White papers 2009-07-01

The Critical Need for Encrypted Email and Secure File Transfer Solutions

A growing number of organizations are turning to dedicated file transfer systems to address the growing number of files they send, to manage larger attachments that cannot be sent through email, and to alleviate the load on email servers. Increasingly, these systems are a critical component of essential business processes...

Tags: Osterman Research, E-mail, Online Communications

White papers 2009-07-01

Key Issues in Selecting an Email Disaster Recovery and Business Continuity Solution

Email is the primary tool for most organizations' communications and file transport capabilities and the backbone for a growing number of mission-critical business processes and workflows. Clearly, then, email is critical and, despite the growing use of social media, wikis, blogs, realtime communications, unified communications and other modes of communicating...

Tags: Osterman Research, Business Continuity, E-mail, Productivity, Online Communications

White papers 2009-05-01

The ROI Case for Alternative Messaging Systems

This white paper, sponsored by Ipswitch, offers an overview of the key features that will meet the needs of smaller organizations, and it offers a compelling Return-on-Investment ROI model for smaller organizations. It also provides some information on Ipswitch's alternative to Exchange, IMail Server vii. IT departments in smaller organizations...

Tags: Ipswitch Inc., Osterman Research, Information Technology, Department, ROI, Messaging, Roi/Tco, Instant Messaging, Strategy, Groupware, Finance, Managerial Accounting, Internet, Online Communications, Management, Enterprise Software, Software

White papers 2009-05-01

How to Lower Email Costs While Increasing Reliability

This paper, sponsored by Concentric, discusses the critical nature of email and the importance of understanding the total cost of ownership for providing email. It also provides some examples of the cost of providing Exchange on-premise for organizations of various sizes developed from a cost model developed by Osterman Research....

Tags: Osterman Research, E-mail, Roi/Tco, Online Communications, Finance, Managerial Accounting

White papers 2009-04-01

Why You Need to Focus on Modernizing Your Email Infrastructure

Email is the most critical communications tool employed by users in most organizations. It has also become the primary file transport mechanism by the vast majority of users who employ email. As a result, email has become somewhat like a utility - a critical conduit for information and decision-making that...

Tags: Osterman Research, E-mail, Online Communications

White papers 2009-03-01

Using SaaS to Reduce the Costs of Email Security

Software-as-a-service SaaS security offerings are becoming increasingly popular in North America and elsewhere. Decision makers are increasingly receptive to the notion of using third party services to manage their security infrastructure, in large part due to the soft worldwide economy that is motivating decision makers to consider the cost of...

Tags: Software-as-a-service, Osterman Research, E-mail Security, E-mail, Software As A Service (SaaS), Managed Hosting, Cloud Computing, Security, Emerging Technologies

White papers 2009-02-01

An Osterman Research White Paper: AXIGEN, the Alternative for Exchange

Virtually anyone who uses email at work understands how important this capability to getting his or her work done. For example, an Osterman Research survey conducted during March 2009 found that the typical user spends 152 minutes each day working in email. Based on an average workday of nine hours...

Tags: Osterman Research, Minute, Survey, E-mail, Online Communications

White papers 2009-01-01

Comparing Leading Email and SharePoint Security Solutions

This paper discusses the results of two separate research programs that were focused on four leading mail server security solutions designed for Microsoft Exchange environments, as well as SharePoint collaboration server security solutions. The four solutions - from Trend Micro, Symantec, Microsoft and McAfee - were the focus of a...

Tags: Osterman Research, Microsoft SharePoint, Security Solution, Server, Messaging, E-mail, E-mail Server, Groupware, Collaboration, E-mail Servers, Instant Messaging, Content Management, Security, Enterprise Software, Software, Internet, Online Communications

White papers 2009-01-01

Results of an Osterman Research Survey on Web Security

Osterman Research conducted a survey, commissioned by Purewire, to understand the problems and issues that organizations are having with employee use of the Web and Web applications. The online survey was conducted with 139 respondents who are knowledgeable about their organization's use of Web tools and applications. The Web and...

Tags: Web, Osterman Research, Web Security, Survey, Channel Management, Marketing Research, Security, Marketing

White papers 2009-01-01

An Analysis of Sendio's Anti-Spam Offering

The benefits should not be underestimated. In an environment of increasing financial pressures caused by a faltering economy, coupled with the continuing need to protect users and organizations from the growing onslaught of spam and increasingly sophisticated and virulent malware, decision makers must provide the highest level of threat protection...

Tags: Financial, Osterman Research, Anti-spam, Analysis, Roi/Tco, Cyberthreats, Spam, Financial Accounting, Viruses And Worms, Security, Finance, Managerial Accounting, Spam And Phishing

White papers 2009-01-01

Instant Access to Information: The Return-on-Investment for Information Management Systems

Information Management Systems can offer significant benefits by improving the speed and quality of access to information, reducing document management and storage costs, and streamlining data-intensive processes for improved employee productivity. These systems will become even more important for organizations to consider during difficult economic times when both IT and...

Tags: Information Management, Microsoft Access, Osterman Research, Content Management, Strategy, Enterprise Software, Software, Management

White papers 2009-01-01

Recession Proof Your Business Email Through Outsourcing

Email's importance is overshadowed only by the formidable task of keeping everything up and running as close to 24x7 as possible, adding new capabilities to the email infrastructure over time, protecting against new and ever more virulent threats, and ensuring that email can support current and future business processes. These...

Tags: Osterman Research, Recession, Outsourcing, E-mail, Online Communications

White papers 2008-12-18

Why You Should Consider Deploying Software Appliances

Most messaging, Web, network and other security capabilities will continue to be deployed using on-premise hardware and software, notwithstanding significant growth in both the hosted and hybrid delivery models. An increasing proportion of on-premise deployments will be appliances because the self-contained nature of these devices makes them easy to deploy,...

Tags: Appliance, Software, Osterman Research, Tools & Techniques, Security, Management

White papers 2008-12-01

Why Your Organization Needs to Implement DLP

Osterman Research believes that most organizations are waking up to the fact that they need to implement DLP capabilities. Outbound content sent from any communications tools or stored on laptops and removable storage devices must be monitored and managed in order to minimize risk and to ensure that the content...

Tags: Removable Storage, DLP, Osterman Research, Organization, Flash Memory, Instant Messaging, Internet, Online Communications

White papers 2008-10-01

Why You Need to Consider Virtualization

While virtualization has been in use for decades, it has become a hot topic of conversation in IT departments because of increasing requirements to reduce IT costs, improve the availability of the IT infrastructure and make IT departments and staff more efficient. Virtualization offers a number of advantages in the...

Tags: Virtualization, Osterman Research, Information Technology, Data Centers, Strategy, Storage, Hardware, Data Management, Management

White papers 2008-09-01

Should You Install Messaging Security Software on Your Exchange Server?

Security is the most single critical task for any email administrator. Starting with a foundation of anti-spam and anti-virus capabilities, organizations should focus on other capabilities, as well, including policy management and a variety of other tasks designed to protect the network and the company from external and internal threats....

Tags: Osterman Research, Microsoft Exchange Server, Server, Messaging, E-mail, Instant Messaging, Security, Viruses And Worms, Online Communications, Internet

White papers 2008-07-01