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- Forrester CRM analyst discusses IT failure [podcast]
- Forrester CRM analyst discusses IT failure [podcast]The "people part" is hardI just listened to your podcast with Dr. Petouhoff of Forrester. Let me start by saying I fundamentally agree with every point made in the podcast. Though I agree, I think the characterization of the "people part" is oversimplifying the...
- Discussion threads 2009-02-24
Additional Resources
- Five reasons to deliver a virtual service, not a virtual server
- What began as an interesting technological experiment has now become an opportunity for IT to shape its future, says Fortisphere's Lilac Berniker Commentary - As virtualization becomes an increasingly commonplace technology in the datacenter, the breadth of stakeholders in the virtual environment is growing. ...
- News items 2009-10-29
- The burnout risks for E2.0 community managers
- Dion Hinchcliffe's piece on community management surprised me. There is a sense that Dion is trying to lay down some ground rules in an area that is too new for anyone to draw anything other than tentative and early stage conclusions. That's not to say that conclusions are incorrect. There...
- Blog posts 2009-09-29
- Fads vs Business Value: Knowledge Management & Enterprise 2.0
- Anyone with a computer and access to stock photos can put together a slide presentation and upload it to sites such as slideshare, and sometimes it seems like everyone and his brother is doing just that on social media, enterprise 2.0 and other 2.0-ish subjects. ...
- Blog posts 2009-09-27
- PodWorks 2.9.6 (Mac)
- PodWorks is a Mac OS X application that compensates for the iPod's only downside: Apple only allows you to copy songs to your iPod. If you have two Macs and want to use your iPod to transfer music from one to the other, or you only store your music and...
- Software downloads 2009-09-24
- Move over Enterprise 2.0, it's now Social Business Design
- Given the relatively friendly pounding I took over my Enterprise 2.0 - what a crock post, it's gratifying to see that it has stirred some interesting interpretations and thoughts on the topic. That's always good and especially pleasing when one considers that most blog posts are the equivalent of digital...
- Blog posts 2009-09-21
- Jobsworths and Box-Wallahs...
- We've all been behind the glass in bureaucratic purgatory at some point. Having waited in line at the department of motor vehicles or similar our number finally comes up and we interact with the bureaucrat, who has some issue with your missing some...
- Blog posts 2009-09-13
- Moderated Knowledge Sharing Bases
- There's so much going on in the cloud world you need air traffic control to figure out what solutions to your problems are safe to bring to earth and put to work. The instant gratification world of cloud - select solution> apply credit card to...
- Blog posts 2009-09-09
- Is your supply chain gonna kill you?
- A General Management Issue?To me, the biggest roadblock to change is treating this as a supply chain or IT issue and not a general management issue. Most companies today function in a networked world, where they are critically dependent on other companies. The dependence goes way beyond "supply chain." The...
- Discussion threads 2009-09-04
- Cisco's Brave New World
- An intriguing and very well written article in this week's Economist documents Cisco CEO John Chamber's ambitious plans to conquer 30 new areas of business: ...From “virtual health care†to “cloud computing†and “safety and security†to “routers in spaceâ€, the company is tackling more than 30...
- Blog posts 2009-08-30
- Business Advisory Services Finance Improvement
- Industry challenges have never been greater for chief financial officers CFOs. The current market conditions and the pace of regulatory change have all pushed CFOs into a more active role. Today, the role of the CFO has evolved beyond being the director of a support function to being a true...
- White papers 2009-08-14
- A View from the Engine Room: Booz Allen Build a Collaborative Business
- Two key members of the winning Booz Allen Hamilton 'Hello' team, to whom I presented the Open Enterprise 2009 trophy at June's Enterprise 20 conference in Boston, discuss the realities of their collaboration environment above. Megan Murray & Donna Lucas are in the...
- Blog posts 2009-08-06
- News to know: Microsoft; Apple; Google; Hack attacks
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Mary Jo Foley: What's Microsoft's next billion-dollar business? (Hint: it's not search) Microsoft denies holding up Win 7 tools...
- Blog posts 2009-08-04
- Enterprise architecture heads north: report from Open Group
- John Meyer of The Open Group sent some detailed dispatches from the group’s 23rd Enterprise Architecture Practitioners Conference, being held this week in Toronto. Thanks to John for a great job summarizing many of the key insights coming from the conference -- some highlights from day one are summarized below:...
- Blog posts 2009-07-23
- HP connects IT investment, value, and transparency
- HP connects IT investment, value, and transparencyOrganizational ChangeI like the fact that HPs structure separates the metrics and data in project management from the Processess. I take it as an indication that they are leaning towards mitigating the risk of PPM software adoption, which reflects your excellent...
- Discussion threads 2009-06-24
- MAPILab Statistics for SharePoint 2.0.9 (Windows)
- MAPILab Statistics for SharePoint is a simple and effective tool for collecting and analyzing data about usage of sites of SharePoint product family. Product offers a number of finished reports both for evaluating the common visiting traffic of sites and for reviewing the smallest details such as user sessions and...
- Software downloads 2009-06-18
- Guest Post: Steve Wylie on The Enterprise 2.0 Conference
- I'm heading over to the Enterprise 2.0 conference in Boston on June 22. If you're interested in the social customer and how businesses should respond to them - and how workplace performance can be improved - this is the one conference you shouldn't miss all year. I mean that. Go. ...
- Blog posts 2009-06-11
- Why SOA really, really matters in a cloud computing world
- Back in early 2006, I published a piece on the impact of delivering SOA-ready services via online, on-demand venues such as online marketplaces. Here is an update on the piece, revised to meet today's cloud computing realities. Since I wrote the first piece, we have seen many of the principles...
- Blog posts 2009-06-10
- 21 ways to flog dead horse projects
- After writing my last post, which was on this same topic, I learned about 21 special techniques organizations use to deny their true state of failure. This is from the Humor Archives blog, but it's actually not funny at all. In reality, this...
- Blog posts 2009-06-05
- Samsung Jack (AT&T)
- By now, you've probably seen the TV commercials featuring Ozzy Osbourne and his new personal assistant, the Samsung Jack. The Jack is the successor to the Samsung BlackJack series and aside from the name change, the Windows Mobile smartphone brings an updated look and some feature enhancements, including a faster...
- Product reviews 2009-05-27
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