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- Forrester CRM analyst discusses IT failure [podcast]
- Forrester CRM analyst discusses IT failure [podcast]The "people part" is hardI just listened to your podcast with Dr. Petouhoff of Forrester. Let me start by saying I fundamentally agree with every point made in the podcast. Though I agree, I think the characterization of the "people part" is oversimplifying the...
- Tags: Podcasts, Enterprise software, information technology, CRM, organizational change, organizational change management, Good Governance, podcast, Process Management, Dr Petouhoff, Forrester Research Inc.
- Discussion threads 2009-02-24
- Enterprise 2.0: Ten Predictions for 2007
- Enterprise 2.0: Ten Predictions for 2007Enterprise 2.0???That moniker will inspire a large increase in demand for barf bags. Please...think of something else...with substance to it.2007 Understatement of the Year"business culture will be one of the biggest obstacles"Having just rolled off of a client engagement, already headed down an Enterprise...
- Tags: Enterprise 2.0, Organizational Change Management
- Discussion threads 2006-12-27
Additional Resources
- Five reasons to deliver a virtual service, not a virtual server
- What began as an interesting technological experiment has now become an opportunity for IT to shape its future, says Fortisphere's Lilac Berniker Commentary - As virtualization becomes an increasingly commonplace technology in the datacenter, the breadth of stakeholders in the virtual environment is growing. ...
- Tags: Information Technology, Workload, Virtual Server, Server, Strategy, Management, virtualization, Lilac Berniker Fortisphere, Special to ZDNet, Lilac Berniker Fortisphere, Special to ZDNet
- News items 2009-10-29
- The burnout risks for E2.0 community managers
- Dion Hinchcliffe's piece on community management surprised me. There is a sense that Dion is trying to lay down some ground rules in an area that is too new for anyone to draw anything other than tentative and early stage conclusions. That's not to say that conclusions are incorrect. There...
- Tags: Dennis Howlett
- Blog posts 2009-09-29
- Fads vs Business Value: Knowledge Management & Enterprise 2.0
- Anyone with a computer and access to stock photos can put together a slide presentation and upload it to sites such as slideshare, and sometimes it seems like everyone and his brother is doing just that on social media, enterprise 2.0 and other 2.0-ish subjects. ...
- Tags: Knowledge, Training, Originality, Knowledge Management, Harassment, Strategy, Training And Certification, Business Intelligence, E-learning, Workforce Management, Enterprise Software, Software, Human Resources, Gender And Diversity, Management, Data Management, Oliver Marks
- Blog posts 2009-09-27
- Move over Enterprise 2.0, it's now Social Business Design
- Given the relatively friendly pounding I took over my Enterprise 2.0 - what a crock post, it's gratifying to see that it has stirred some interesting interpretations and thoughts on the topic. That's always good and especially pleasing when one considers that most blog posts are the equivalent of digital...
- Tags: BPR, Enterprise 2.0, Re-engineering, Cohen, Oliver Marks, Business Process Engineering, Organizational Structure, Business Process Reengineering (BPR), Human Resources, It Operations, Dennis Howlett
- Blog posts 2009-09-21
- Jobsworths and Box-Wallahs...
- We've all been behind the glass in bureaucratic purgatory at some point. Having waited in line at the department of motor vehicles or similar our number finally comes up and we interact with the bureaucrat, who has some issue with your missing some...
- Tags: Job, Recruitment & Selection, Wiki, Human Resources, Workforce Management, Online Communications, Oliver Marks
- Blog posts 2009-09-13
- Moderated Knowledge Sharing Bases
- There's so much going on in the cloud world you need air traffic control to figure out what solutions to your problems are safe to bring to earth and put to work. The instant gratification world of cloud - select solution> apply credit card to...
- Tags: Collaboration, Knowledge, Knowledge Base, MindTouch Collaborative Knowledge Base, Wiki, Strategy, Networking, Online Communications, Management, Oliver Marks
- Blog posts 2009-09-09
- Is your supply chain gonna kill you?
- A General Management Issue?To me, the biggest roadblock to change is treating this as a supply chain or IT issue and not a general management issue. Most companies today function in a networked world, where they are critically dependent on other companies. The dependence goes way beyond "supply chain." The...
- Tags: Supply chain management (SCM), Vertical industries, supply chain, warehouse management system
- Discussion threads 2009-09-04
- Cisco's Brave New World
- An intriguing and very well written article in this week's Economist documents Cisco CEO John Chamber's ambitious plans to conquer 30 new areas of business: ...From “virtual health care†to “cloud computing†and “safety and security†to “routers in spaceâ€, the company is tackling more than 30...
- Tags: Information Technology, Brave New World, Cisco Systems Inc., Chambers, Oliver Marks
- Blog posts 2009-08-30
- A View from the Engine Room: Booz Allen Build a Collaborative Business
- Two key members of the winning Booz Allen Hamilton 'Hello' team, to whom I presented the Open Enterprise 2009 trophy at June's Enterprise 20 conference in Boston, discuss the realities of their collaboration environment above. Megan Murray & Donna Lucas are in the...
- Tags: John Chambers, Team, Marketing, Environment, Social Media, Cisco Systems Inc., Twitter, Megan Murray & Donna Lucas, Collaboration, Groupware, Enterprise Software, Software, Oliver Marks
- Blog posts 2009-08-06
- Enterprise architecture heads north: report from Open Group
- John Meyer of The Open Group sent some detailed dispatches from the group’s 23rd Enterprise Architecture Practitioners Conference, being held this week in Toronto. Thanks to John for a great job summarizing many of the key insights coming from the conference -- some highlights from day one are summarized below:...
- Tags: Open Group, Enterprise Architect, Electronic Arts Inc., Information Technology, Enterprise Architecture, Strategy, Management, Joe McKendrick
- Blog posts 2009-07-23
- HP connects IT investment, value, and transparency
- HP connects IT investment, value, and transparencyOrganizational ChangeI like the fact that HPs structure separates the metrics and data in project management from the Processess. I take it as an indication that they are leaning towards mitigating the risk of PPM software adoption, which reflects your excellent...
- Tags: Strategy, Hewlett-Packard Co., IT investment, information technology
- Discussion threads 2009-06-24
- MAPILab Statistics for SharePoint 2.0.9 (Windows)
- MAPILab Statistics for SharePoint is a simple and effective tool for collecting and analyzing data about usage of sites of SharePoint product family. Product offers a number of finished reports both for evaluating the common visiting traffic of sites and for reviewing the smallest details such as user sessions and...
- Tags: Microsoft SharePoint, Microsoft Windows, MAPILab, Content Management, Collaboration, Groupware, Enterprise Software, Software
- Software downloads 2009-06-18
- Why SOA really, really matters in a cloud computing world
- Back in early 2006, I published a piece on the impact of delivering SOA-ready services via online, on-demand venues such as online marketplaces. Here is an update on the piece, revised to meet today's cloud computing realities. Since I wrote the first piece, we have seen many of the principles...
- Tags: On-demand, SOA, Service, Service-Oriented Architecture (SOA), Cloud Computing, Virtualization, Web Services, Managed Hosting, Middleware, Enterprise Software, Software, Hardware, Joe McKendrick
- Blog posts 2009-06-10
- Gauging the return on R&D: Do tech giants spend too much?
- Gauging the return on R&D: Do tech giants spend too much?Microsoft spend too much on R&D for the return, IBM spend right amountIBM has always been a set of collective businesses with a management that is without technology bias. This is a powerful formula for long term success.Microsoft by comparison...
- Tags: Research & Development, R&D, Microsoft Corp., IBM Corp.
- Discussion threads 2009-05-14
- Automatic Detection of Firewall Misconfigurations Using Firewall and Network Routing Policies
- Firewalls are the most prevalent and important means of enforcing security policies inside networks and across organizational boundaries. However, effective and fault free firewall management in large and fast growing networks becomes increasingly more challenging. Firewall security policies are complex and their interaction with routing policies and applications further complicates...
- Tags: Network, Firewall Security Policy, Firewalls, Network Security, Security, Networking
- White papers 2009-05-12
- NEXT09: deconstructing the enterprise gulf
- Attending NEXT09 was a breath of fresh air for me. As seems to be the way, there's always a good showing by controversial polemicists. You won't for example get two more strident and different speakers than Jeff Jarvis and Andrew Keen. As an enterprisey guy, Keen's assessment...
- Tags: Google Inc., Social Computing, Conference, CODA, Social Networking, Online Communications, Marketing, Advertising & Promotion, Dennis Howlett
- Blog posts 2009-05-07
- Chuck Norris Syndrome and IT failure
- Chuck Norris Syndrome and IT failurelololoolloolARghhhhhhh thx for the good laugh you make my day man .....Chuck norris syndrome arghhhhhhhhhhhhhhHuman's Hate ChangeThis is a statement I make repeatedly - in every presentation I ever deliver and especially in my Process Management presentation. So your following summation truly...
- Tags: Strategy, Chuck Norris Syndrome, information technology, IT Failure, Chuck Norris
- Discussion threads 2009-04-28
- SLA's and the Real World
- There's a solid post by Jevon McDonald (who has long questioned whether there is a viable 'Enterprise 2.0' market) this weekend, titled 'Understanding the role of Enterprise 2.0 and moving towards a Social Business' on the 'Fast Forward' blog, which is focused around the FAST search...
- Tags: SLA, Information Technology, Enterprise 2.0, Jevon, Global Technology Services Division, Oliver Marks
- Blog posts 2009-04-20
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