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ZDNet Resources
- Dell blames Citi, India call center for order snafus
- Dell blames Citi, India call center for order snafusThat's No answerto me.The problem I see in your story is not so much the fact that you encountered paiement problems, and the reason why these occured, or the fact that you thought you might be charged twice. The problem is that...
- Tags: Call centers, Customer relationship management (CRM), responsiveness, Dell Computer Corp., call-center, order snafu, help desk, Citigroup Inc.
- Discussion threads 2007-12-20
Additional Resources
- Geek Sheet: A Tweaker's Guide to Solid State Disks (SSDs) and Linux
- Is 20th-century conventional Winchester multi-platter, multi-head random-access disk technology too quaint for you? Want to run your PC or server on storage devices that consume far less energy than the traditional alternatives? Want a portable or mobile storage unit that will never fail due to G-forces or "crashing?". Looking for...
- Tags: Linux, Disk, File System, Solid State Disk, Mandrake, Jason Perlow
- Blog posts 2008-07-25
- What paper trail?
- I've been carting around my latest sheaf of press releases about the green-ness of electronic document technology for weeks now. Yes, as I've blogged before, I am still one of those people who can't help printing out certain emails in order to act on them. Yes, it's bad, I know....
- Tags: Xerox Corp., Paper Trail, Survey, Printers, Data Centers, Marketing Research, Hardware, Peripherals, Storage, Data Management, Marketing, Heather Clancy
- Blog posts 2008-07-25
- How OpenDNS, PowerDNS and MaraDNS remained unaffected by the DNS cache poisoning vulnerability
- The short answer is being paranoid about tackling a known vulnerability. It's 2001, and Daniel J. Bernstein DJB, author of the then popular djbdns security-aware DNS implementation, is applying basic math principles to raise awareness on what's to turn into the "sky is falling" critical Internet vulnerability in 2008, in...
- Tags: DNS, Vulnerability, Anomaly, Attack, OpenDNS, MaraDNS, NSS, Domain Names, Networking, Internet, Dancho Danchev
- Blog posts 2008-07-25
- Click fraud in 2nd quarter of 2008 more sophisticated, botnets to blame
- Whereas the overall click fraud rate isn't increasing, it's not decreasing either, remaining flat for the first two quarters of 2008, according to data gathered from the Click Fraud Network, consisting of more than 4,000 online advertisers and agencies. Click Forensics report for the second quarter of 2008, indicates that...
- Tags: Click Fraud, RK West, Dancho Danchev
- Blog posts 2008-07-25
- 10 essential gadgets for students
- I chose these from personal experience, but also from asking many friends from around the world who are involved in technology and study at the same time. Some gadgets come with a recommendation, whereas others don't; things like laptops and cell phones can't be selected for everybody, it'd be ridiculous...
- Tags: Headphone, Phone, Cell Phone, Laptop Computer, Lecture, Notebooks, Telecom & Utilities, Hardware, Notebooks & Tablets, Zack Whittaker
- Blog posts 2008-07-25
- Don't doubt Deputy Dan
- Don't doubt Deputy Danfound articleI found this related article Security Snafu Puts Dangerous Internet Flaw into Hackers’ Hands
- Tags: Deputy Dan
- Discussion threads 2008-07-24
- Government, markets and regulation
- Government, markets and regulationJust Another Gov't Program Gone BadFannie Mae was created in the Depression to create liquidity in the mortgage market. Lequidity had been wiped out by the stock market collapse and bank runs.As with all government programs, it just grew and grew and never went away. ...
- Tags: Mortgages, Vertical industries, Fannie Mae, Freddie Mac, mortgage, government
- Discussion threads 2008-07-24
- Apple's coming notebook transition
- Apple is readying a major product transition. We know because they told us so. In the quarterly financial crime call chief financial Officer Peter Oppenheimer referred several times to a "...future product transition which I can't discuss today". That was interesting for two reasons. First, the...
- Tags: Notebook, Apple Macintosh, Apple Inc., Blu-ray, Product Transition, Portable Growth, Desktops, Hardware, Robin Harris
- Blog posts 2008-07-24
- Ballmer does Windows; Johnson joins Juniper
- Ballmer does Windows; Johnson joins JuniperAlso.....Is he really the "face" you want for Vista? Let's be honest here Balmer is not loaded with charisma or well anything that makes one want to buy from him. Stay away from him maybe but buy? heh heh heh Just saying.....Pagan...
- Tags: Sales strategy, Steve Ballmer, Microsoft Windows, Vista! Hurrah, product people, Microsoft Corp., Microsoft Windows Vista, Juniper Networks Inc.
- Discussion threads 2008-07-24
- Ego Cup
- With many states recently passing hands-free laws banning the use of handsets while driving, we're seeing a flood of new Bluetooth devices into what is already a pretty crowded market. The Funkwerk Ego Cup is one such device, promising clear calls without fear of a citation. It stands apart from...
- Tags: Cellular phones, Ego Cup, cup-holder
- Product reviews 2008-07-23
- Free the XBOX 360!!!
- Free the XBOX 360!!!"Microsoft-approved"Why shouldn't Microsoft be concerned with the performance of software on XBox?Quoting:Microsoft makes both the hardware and software, and the environment is tightly controlled - only Microsoft-approved software need apply. [End quote]Vista shows that a product's reputation can be affected by the uninterest or mistakes of third...
- Tags: Game players, Games, Microsoft Xbox, Microsoft Corp., game, console
- Discussion threads 2008-07-23
- Can Ubuntu win the OS beauty pageant?
- Can Ubuntu win the OS beauty pageant?Sure it canIf you are using gnome (Ubuntu's default desktop envrionment) just go to gnomelook.org and look at the screen shots people have posted. There are a lot of creative folks out there. It's pretty easy to make gnome look and act like auqa....
- Tags: Apple Mac OS, Operating systems, OPEN SOURCE, Desktops, Compiz-fusion, Even Linux, Ubuntu, operating system
- Discussion threads 2008-07-23
- MSI to build LG's X110 netbook?
- MSI has been pretty successful grabbing headlines with their Wind -- and it seems they've impressed LG, too. Today's DigiTimes is reporting that LG is hoping to solicit MSI's services in order to build its own X110 netbook. The mini laptop is said to boast an 8.9-inch...
- Tags: LG Electronics Inc., MSI, Microsoft Windows, Microsoft Windows XP, Memory, Notebooks, Operating Systems, Software, Semiconductors, Hardware, Components, Notebooks & Tablets, Andrew Nusca
- Blog posts 2008-07-23
- Do college degrees get you anywhere?
- Do college degrees get you anywhere?Just another thought...In the sector of work I'm in, I think IT is losing it's "elite" status as a job. With basic IT skills being aquirable with just a few certifications it is becoming less elite and more like a tradeskill not unlike an...
- Tags: Recruitment & Selection, payroll solutions, Benefits, Development tools, salary, job, IT IS, worker
- Discussion threads 2008-07-23
- Guest blog - A lesson in compassionate capitalism
- Guest blog - A lesson in compassionate capitalismIt's happening everywhere.Nobody wants to be in business or make a transaction unless they make a killing, not just a reasonable profit.I have nothing against making money, but when your greed hurts others, like the Starbucks managers and employees, I think it's time...
- Tags: Retail, Blogging, Investment, Food & Beverage, Starbucks Corp., compassionate capitalism, capitalism, blog
- Discussion threads 2008-07-23
- NY gov signs game bill into law
- New York State legislation that will have made it illegal to sell or rent some violent games to minors was signed was signed into law. A bill that will have made it illegal to sell or rent some violent games to minors was signed into law Tuesday by New...
- Tags: Law, Minor, Games, Personal Technology, video games, video game violence, Nintendo DS, New York, Brendan Sinclair, GameSpot
- News items 2008-07-23
- Microsoft turns to users for new wave of Xbox games
- Taking a page from Facebook and YouTube, Microsoft will turn to users of its Xbox 360 to create new video games and broaden the types of games available on its console. SEATTLE--Microsoft will turn to users of its Xbox 360 to create new video games and broaden the types...
- Tags: Microsoft Xbox Live, Microsoft Corp., Microsoft Xbox, Games, Game Players, Personal Technology, Consumer Electronics, Reuters, Xbox 360, Microsoft, user-generated, video games, Xbox
- News items 2008-07-23
- McAfee debunks recent vulnerabilities in AV software research, n.runs restates its position
- Several days after blogging about a research conduced by n.runs AG that managed to discover approximately 800 vulnerabilities in antivirus products, McAfee issued a statement basically debunking the number of vulnerabilities found, and providing its own account into the number of vulnerabilities affecting its own products : "A recent...
- Tags: Software, McAfee Inc., Antivirus, Vulnerability, Vendor, Flaw, N.Runs, Dancho, Security, Viruses And Worms, Dancho Danchev
- Blog posts 2008-07-23
- 75% of online banking sites found vulnerable to security design flaws
- In a paper entitled "Analyzing Web sites for user-visible security design flaws" to be published at the Symposium on Usable Privacy and Security meeting at Carnegie Mellon University July 25, Atul Prakash and two of his doctoral students examined 214 financial institutions in 2006, finding that over 75% of all...
- Tags: Bank, Online Banking, Flaw, Security, Financial Services, Dancho Danchev
- Blog posts 2008-07-23
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